Ashley S is the best. She visited our kitties while we were away in May (apologies for the delay!)…read moreand we couldn't have been more pleased with her services. Her care and communication were top notch and when we need to be away in the future, we will be contacting her. Our three kitties were also thrilled. Thanks, Ashley!!

Lisa is great! We've used her to walk our dog Louie 3 times a week for the past few months and…read morefound her and her team incredibly helpful. In addition to walks around the neighborhood, She takes Louie to the park, nature trails and other fun activities. Louie is very grateful for Loving Pet Care and so are we.

I went to Plush Pad looking for a gift for my friend's toy poodle. They had an assortment of items…read moreto choose from. However, most of the clothing and harnesses appear to be for larger dogs. Plush Pad is known for its grooming services. The shop was sparkling clean. The staff was super friendly and welcoming. This is the type of shop you would want to take your pet.

Plush Pad is such a great spot for grooming. The shop is clean, welcoming, and the staff truly…read moreloves what they do. Sandra is awesome!! She took her time, made our pup feel totally at ease, and did an incredible job. Our dog came out looking fresh and smelling amazing. You can tell they care about the details and the dogs' comfort. Highly recommend.

Brought my dog here for board and train for leash reactivity. Cathy was his trainer for 2 weeks…read moreand he loved it and was so much better after! She was super responsive and sent me constant photo and video updates of him and his progress. He also got to play with other dogs at the facility and she offered recommendations on harnesses and cane twice for at home visits. Definitely well worth the time and money!

Unfortunately I can genuinely say that I did not have a good experience at Taurus Academy. Most of…read morethe workers there are nice and friendly. The communication via text is great, very quick replies when it's benefiting them ( booking daycare, services, etc) however if you want to receive feedback on your dog, don't expect a quick response, if at all. It seems like if your dog isn't enjoying themselves there, then don't expect a response. However if your dog is doing well and having a great time with other dogs, then you'll get a reply over text. My other complaint is on the first day of daycare I texted a few times throughout the day to inquire about how my dog is doing there. No reply. I got worried so eventually texted to let them know that if I need to pick him up soon I can. No reply. Keep in mind, when it came to any other inquiries I had such as booking days or adding any other services, they reply in less than 5 minutes. With this matter, I received no replies. Being a concerned dog parent, and with this being his first day of real daycare there, I was freaking out because I didn't receive ANY replies the entire day. When I picked him up I asked the ladies at the front desk about it and the attendant who was tending to my dog came out from the back and said he was doing just fine. He just wasn't as playful. Why couldn't they just texted me that knowing full well I was worried about him throughout the day? The third and last time I dropped him off there I had requested to have a progress report and didn't mind paying for it. I never received one. Again it was with the same attendant. I inquired about it and they couldn't tell me why I didn't receive one and just said I wouldn't be charged for it. The final straw that made me decide never to trust Taurus Academy again was the following morning after a day of daycare at Taurus Academy, my dog started having frequent watery diarrhea, with tinges of blood. I didn't give him anything different at home. The only thing I could allude it to is what he was given as treats at Taurus. They give the dogs treats when they command the dogs to do something. For example every time I pick up my dog, they'll have him sit before they let him out. When he sits, they'll give him a treat. So I texted Taurus yesterday and told them about my dog having diarrhea and asked what types of treats were given to my dog. They replied with no one gave him anything in the morning and they'll check on the afternoon crew. Well I took my dog in at noon, so of course no one could give him anything treats in the morning. I didn't mention that to them. I was just waiting for a follow up text regarding the afternoon and evening crew. I received nothing about the later crew. The service at Taurus is terrible. Taurus Academy in Burnet may appear nice and great on the surface. However, if there's any occurrences or concerns that may arise with them, do NOT expect prompt replies and accountability. They will be very vague and sketchy. Communication will be very short, if any at all. All in all, the first week of daycare at Taurus was a disappointment and I'll be taking my dog somewhere else. All in all, Taurus at Burnet seems nice and pretty on the surface, however not so much on the inside if problems occur. It is pretty sketchy. I also didn't like the idea that they don't have cameras in the play yard. That also doesn't give me a good feeling about what exactly goes on there. I've taken my dog to two other doggie daycares and both had cameras that run all day long. (I moved and therefore had to find another daycare for my dog and thought Taurus would be good. I will be looking elsewhere.)

I hired Scott to walk my mini mutts and I am pleased. He calls me before he comes and the dogs…read morelike him. Finally they are getting exercise.

We've traveled several times since my initial review, and entrusted the care of our pets and home…read moreto Premier Pet TLC (specifically Brook and Carrie). We've continuously had a fantastic experience with them. Brook and Carrie provide regular, detailed updates, with pictures showing our pets relaxed and happy. We still have quite a crew (dogs, cats, foster kittens and chickens). They all appear content and well cared for when we arrive back home. I look forward to having the peace of mind we get with Brook, Carrie, and Premier Pet TLC for all of our future trips.

We love Groomingdale's! The staff are so kind and loving with our elderly dog when we bring him in…read moreto get his nails clipped. They are fast and efficient, and we love their frequent flyer program. You can make an appointment or they offer walk-in service during specific hours.

I've brought my dog here three times and been mildly dissatisfied every time, so I won't be back…read more The pros: the workers are kind and clearly love dogs so I feel safe leaving my 4 year old Rottweiler/German Shepard mix with them. The cons: the first time and third time they barely cut her nails at all (her nails still scraped the ground when she walked and made clacking noises on our hardwood floor; that hasn't happened with any other groomer), and the second time she smelled like literal dog poop and I had to leave all the car windows open on the drive home and immediately re-wash her. It's a shame because they seem like nice people who love animals but they just don't do a good job washing her fur or trimming her nails. I had to re-do their work after all three visits. I do not recommend their services and will not be back.

I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

Brooke is absolutely wonderful! She literally converted my bathroom into a day spa for my dog…read more There was classical music, aromatherapy and one happy dog. Brooke is a true professional with great attention to detail. We first talked through my dog's cut, she made very helpful suggestions and delivered a cut that was perfect. My dog took to her immediately and was really happy at the end of the appointment. And to top it off, he looked very handsome with his bath/new haircut. We are definitely going to see Brooke again soon!

Brooke provides a perfect grooming experience, both for the pet and for the pet parent. I am so…read moregrateful that I don't have to drop my little nugget off at another groomer again. Brooke is skilled, loving, and so informed. In addition to spoiling my baby with a home spa and haircut, she has educated me on many dog care topics. I recommend Brooke and BFF grooming wholeheartedly!

George is wonderful with our dog Roxy. He is so sweet with her and she is an anxious dog. He…read moretakes his time and helps her calm down. And she looks gre

Our Chewie is no easy task to groom. He weighs 167 lbs and is a very giant dog…read more Sara did an amazing job with him. She was patient as he gets tired fast and took care of his coat. Thank you!

My dogs love it here- been coming since it first opened…read more Areli and Grey are wonderful-

What an amazing place. My dog has been with Austin Pup Culture for daycare and boarding for well…read moreover a year now. We both have been treated with care and graciousness. My dog is older and they have his best interest at heart when scheduling his time and playmates. Areli and Grey are the best!! I am so thankful for their care!

When my dog comes back from a few days at the Camp, he is beat! He's smiling and tired, and when we…read moreget home he sleeps for days! I really appreciate the communication Mark and his team have set up. Very clear and always followed set of rules. They also have an app which is very easy to use and helps me stay organized. This is my favorite dog boarding option in Austin.

Jumping thru many tiresome hoops. Representing as a top. Notch boarder. They were far from it…read more There was an appt. to inspect MY dog, yet upon driving out there they couldn't see me or let me into to see the facility....IT WAS DIRTY, AND THEY WERE UNCOOPERATIVE. Don't waste your time or your $.