Do not let the stars not fool you. I will explain as I go further in the review…read more My day started off with me realizing that I am getting ripped off for paying 115$ for an iPhone 12 and 15 GB. After calling the Call Center, based overseas, and taking 20 mins to inquire about a better offer. Not only was the sound quality unbearable because the call was travelling the Atlantic Ocean, but I couldn't reach a solution. I will quote "We cannot compete with our competitors". After having compared an alternative option. I decided to go to the mall and trade back my phone to get a better offer. Despite being incredibly busy, a sales associate with the initials P.M. approached me and inquired about my request. After having explained the situation, he stopped and began researching a better alternative. With simple questions like, "Where do you work", the gentlemen found the absolute best option for me, with three times the data, and a new phone for 30% cheaper. This gentleman and his manager G, have been the best support and sales associates I have seen in a very long time. The process nearly took two hours but they got it there. I cannot thank them enough. If you are in the Eaton Center, ask about either of them. Nevertheless, there was still a 100$ activation fee, considering I remained in the same company, which I still don't understand. Thoughts Telus? The moral of the story is, PM and G might be the best associates you have on your team. (expecting to hear back about a Bonus) Please figure out what this 100$ activation cost is for because I ain't a new customer. To clients, I seriously hope you get an agent in North America if you have an issue.

I m suffering with internet... I m suffering with internet…read moredisconnection since 7 days My forst complain was on 22nd August 2025 . my wife work from home , Technician came and go no solution today again i spoke to Agent Name Albert He was so rude Said there is no solution disconnect the service . I m with videotron since 2 yrs but its so rude thats Customer service. My wife work from home bcoz of bad internet her jod is suffering who is responsible

A sub-contractor for Hydro Quebec installed a new pole at the rear of our building and in the…read moreprocess our Videotron cable wires were destroyed and removed. We called Videotron Technical support and explained the situation, citing the urgency as we have tenants in our building who work remotely and who had urgent zoom calls scheduled. We spoke with Sebastien who miraculously arranged for a technician to come to our home within 2 hours. The technician Matt who came to our home was polite, professional, fluently bilingual and competent - our service was promptly restored. We have been clients of Videotron for over 20 years and we have no plans to change providers anytime soon! Many thanks Videotron! Francine and Perry K

have no phone service been out for over a week and slow customer service…read more customer service does not retuen calls

My home is 3000ftsq. bravo provided me with two routers because I have 8 exterior camera. Simply…read morehorrible service and routers are simply poor quality.,.bravo up sell me to better routers. Had to purchase booster and still internet constantly stopping. Do not use bravo , horrible customer service. Will be changing provider.

I am with Altima Internet for over over 3 years and has no issue whatsoever…read more I will leave Altima by the end of the month because of my moving and it's more advantageous for me to bundle everything with another provider. I called them once as my download speed degraded, but it was addressed rapidly: the cable company had some works in my area and Altima used this cable service. I had good and reliable performance. Billing was straightforward, no explanation needed. It's true that I don't have phone service with them, besides Wi-Fi calling.

Me facture encore pour un service internet interrompu pour une autre compagnie…read more Ça fait 4 fois que je leur dit que je suis avec une autre compagnie et ils continuent de faire des prélèvements sur ma carte. Pire compagnie d'internet que je n'ai jamais connu

From the owner: Antennes de tv hd television, Over the air HDTV Antenna's, Satellite TV repair & Installation,…read moreAntennes Numerique Digitale, OTA Antenna's, Roof Top Antenna's, TV Antenna's, Off Air Antenna's, reparation et installation satellite, Bell Satellite , Directv, Dish Network, Shaw Direct.

If I could give a negative rating it would be well under -10000000!…read moreThe ppl in customer service are nothing short of pathetic, uneducated, impolite, group I've ever had the misfortune of talking to. I called on September 18 to order internet, they immediately took payment on my credit card WITHOUT EVER MENTIONING THAT I HAD TO PAY IN ADVANCE AND WAY BEFORE AN INSTALLATION DATE WAS ISSUED!!! I canceled their damn service on September 19, before an installation date could be set, but they refused to refund my credit card before "the end of the cycle" in which is October 25!!!!!!!!! I NEVER HAD TIME TO GET AN ACCOUNT, BUT I HAVE A BILLING CYCLE????????? REALLY??? A-HOLES!!!!!

They upgraded my service and gave me a new modem and Wi-Fi hub. First of all they didn't set up my…read morenew service to be installed correctly. Then when I called the technician told me he had set it up and all I had to do was wait until the light turned green to set in the password and it would work. I did that; I tried every password could fin. (on the modem, on the hub and in the booklet) nothing worked. Iwill definitely be switching to Bell