We switched to Oxio for our internet needs in late November 2021 for the 75/10 Mbps plan. Skip to the end for our previous internet provider's name. The box arrived with the modem and an Amazon based router, Eero which covers about 1500 sq ft. Set up was fairly straight forward. Without getting into technical details here are some pros and cons; Pros - Easy set up and installation - App available for the router which provides access to many options - Cheaper than major competitors with the same service - Bill breakdown and transparency - No contracts or hidden fees - No internet disruptions so far (5 mo. and going) Cons - Customer support can be a little slow at times - Might need to resolve to email communication - You might experience a delay between sign up date and installation date/internet accessibility - Limited area coverage (Ontario, Quebec) Overall we haven't had any issues or disruptions. The internet speed has been consistent even with VPN usage and occasional heavy downloading. Previous internet provider was TekSavvy, who was portraying itself as "we're all about the customer" and yet kept on increasing their prices annually ever so slightly even during the pandemic and blaming it on this or that factor. Case in point, we're currently getting the same service, 75/10 Mbps for $50/mo. plus tax from Oxio as opposed to $78 (tax included) from TekSavvy. It's totally worth a shot if you're in the market for a new internet provider. Feel free to use promo code RMB3G7Z for a free one month internet service. read more

We switched to Oxio in September, 2025 and I couldn't be happier. I wish we had switched years ago. Customer service is excellent and we know what our bill will be (no contracts, no surprises, no B.S.). I am now paying about half what Telus was charging, for 10 times the speed. Turns out I could have got a better deal from Telus but they never tell you that, you always have to fight with them and threaten to leave to get a better deal. (Always). I hate that. If you are someone that wants to talk on the phone for customer service this may not be for you, as it is all online but I actually prefer that. If you sign up with them you can use this referral code RM6DFU4 to get a free month! I am surprised and a little suspicious of the negative reviews because my experience has only been positive. Keep in mind they use the infrastructure of big telecom (in my case Rogers/Shaw) so your service is only as reliable as the telecom provider. If the internet is down, so is everyone using (in my case it's Roger/Shaw) in your neighborhood. Having said that, we so far have had no issues at all since we switched. read more

I hated the Telcos in Canada. As an immigrant coming from Europe a couple of decades ago, I was shocked by the rudeness, the commercial malpractices. From the upfront doctored bills with a potential to destroy your credit in a blink of an eye to the fake delivery tracking system. I couldn't believe the reviews I was reading about OXIO. It was simply not part of the toxic ecosystem that I came to abhor. After a final headache with two providers with one refusing to disconnect, I finally gave a try to OXIO. i was impressed how simple and smooth things were with these guys. Frankly, I could easily tell I was in a serious paradigm shift with the kind of service that not even a Scandinavian country would provide. I was blown away. Simply the best. Highly recommend. The eero router installation is a bit tricky as its App requires a mobile internet connection. But everything else is just perfect. Feel free to use my referral RVMB6KZ, earn a free month, and do the same for more free months! Isn't that fantastic? read more

Referral code: RZRZWNZ Your first month free when using the referral code up above when signing up with OXIO!!! You can't regret it -- you won't regret it!!! TORONTO LOCATION-- First off, I'd just like to point out how difficult it was to find one review from my location in Toronto. It was the very first thing I was looking for in a review. Couldn't [instantly] find one. I hope this helps if you're struggling with the same issue. NO SCAMS/PROMOTIONS-- This company does not believe in promotions so what you sign up for is exactly what you get EVERY TIME!! AFFORDABLE-- Honestly beats having to pay over $80.00 of unlimited internet now that I'm living alone and not sharing the bills with a roommate!!! SATISFACTION-- I am so happy to have found this company by the time I found out I was moving to a different location in Toronto!!!! SUPPORTIVE-- The customer service is absolutely amazing!! Literally went out of their way to make sure I was completely taken care of!! read more

OXIO is an alternative to big Internet Providers, and a good one at that. When I decided to ditch FIDO due to terrible customer support I looked around and found Oxio. Oxio is an internet service provider, that offers affordable internet service in Ontario, Quebec, British Columbia, Alberta, Manitoba, and Saskatchewan. Oxio operates on its own network while also leveraging bigger cable networks from the likes of Videotron, Rogers, Cogeco, and Shaw Communications, to offer "last-mile" service to customers. I've been with them for 2 years now and I am very happy with the service, hardly had any problems during this 2 years. If you like to check them out, visit https:oxio.ca and don't forget to use my referral code if you sign-up to get a free month of internet service: R4MPE93 This is like a free trial for 30 days, and if you're not happy you can always cancel and pay nothing, I however doubt that you ever will. Also note that they have a 60 days money back guarantee. read more

J'étais tanné de payer le gros prix pour l'internet illimité (60$+ avec d'autres grand fournisseurs...) Alors j'ai fait beaucoup de recherches sur les services internet abordables et trouvé cet alternative intéressante comparée aux autres fournisseurs plus dispendieux. La connexion est stable (ça utilise le même câble que Vidéotron) et ça permet d'avoir un prix très raisonnable quand tu n'a pas besoin de la vitesse grand V. J'ai utilisé le service à la clientèle sur Messenger. La personne a été vraiment accommodante et j'ai reçu l'équipement 3 jours après la commande! Aucun technicien ne s'est présenté, tout a été activé à distance rapidement. Je suis extrêmement satisfait et je le recommande fortement. Ils sont rendus à plus de 10000 clients au Québec. Ils ont une promotion avec le premier mois gratuit si tu change de fournisseur (code " changepouroxio ") et tu peux économiser 25$ si tu utilise le code de référence RAKTDZO. read more

J'étais tanné de payer le gros prix pour un forfait illimité (60$ et plus avant). J'ai fait beaucoup de recherches sur les services internet abordables et trouvé cet alternative intéressante comparée aux autres grand fournisseurs plus dispendieux. La connexion est stable (ça utilise le même câble que Vidéotron) et ça permet d'avoir un prix très raisonnable quand tu n'a pas besoin de la vitesse grand V. J'ai utilisé le service à la clientèle sur Messenger. La personne a été vraiment accommodante et j'ai reçu l'équipement 3 jours après la commande! Aucun technicien ne s'est présenté, tout a été activé à distance rapidement. Je suis extrêmement satisfait et je le recommande fortement. Ils sont rendus à plus de 10000 clients au Québec. Ils ont une promotion avec le premier mois gratuit si tu change de fournisseur (code " changepouroxio ") et tu peux économiser 25$ si tu utilise le code de référence RAKTDZO. read more

Not going to lie was super skeptical at first as most reviews were just USE MY CODE! with zero actual info. Gave in and decided to give them a try since our current ISP kept upping their prices. Thus far they have been amazing. We are both heavy internet users for gaming, streaming etc. Ping is good, up and download speed are as advertised or very close to. We are actually getting slightly better ping then our old ISP but that could be the newer modem. Setup was easy, they include a router with your setup package but I can't comment on that as we used the one we already had. Very open and transparent with everything so far if you are on the fence I definitely recommend giving them a try. If you want to try them for 1 month free used my referral code below Referral Code: RPS0T36 read more

Un service d'abonnement Internet très fiable, abordable et sur mesure. Le service à la clientèle est satisfaisant. De plus, j'avais bénéficié de plusieurs rabais sur mes anciennes factures. Et présentement, OXIO donne la possibilité d'avoir UN MOIS GRATUIT, tant pour toi que pour moi, si tu utilises mon code R83F66N. Et c'est avec plaisir que je le partage avec vous. Ainsi nous aurons, toi et moi, UN MOIS GRATUIT!! Sachez que cela fait plus d'un an que je paye aucune facture pour mon service Internet OXIO. C'est incroyable, mais vrai !!! Je dis WOW!!!. Croyez moi, vous allez vivre cette. éblouissante expérience vous aussi si vous faites comme moi. Vous n'avez qu'à faire le premier pas et utiliser le code : R83F66N. Vous n'allez pas le regretter. read more

Been with Oxio for over a month now so I thought I'd leave a review for others wanting to try it. I only tried it because there is no contract and you can get the a free month with a referral code, so it seemed like a no brainer. It's worked out great so far. I've used it to stream with multiple devices and take video calls without any connection or latency issues. One note is that the customer service is text only, that might be an issue for some people. I found it useful the one time I had to contact them for setup. Also, you'll need a coaxial cable that doesn't come with the equipment. I didn't have one at home, but they're pretty cheap and I picked it up from home depot. Feel free to use my referral code to try a month for free: REQ6J6M read more

I have been using Oxio for about 4 months now. I was fed up by high bill cost from Fido home internet because they would only give 1 year deal and then I started paying over 80 dollars for the internet. I find it very costly since I am the only person who uses the internet at home. I am very happy to find Oxio which uses Rogers internet same as Fido so I never felt any difference in speed. It works great. I had no issues so far. The only thing with oxio is that they are only available to communicate via chat on their website. But they are good to respond right away. The model arrived on time and the setup was very quick. If you chose to go with Oxio, please use my referral code to get your first month free. My referral code is RY6PJA0 read more

I have used the internet services of Oxio for almost 3 years. Oxio uses the Videotron network, which is one of the best networks, but you pay much less, while their services are excellent. Pros: Very satisfied. Speed is always at least what I chose (60 Mbit/s) or more (e.g. 62). Very easy to use their site. Customer service responds by email the same day and is really helpful. Cons: The WiFi provides 2 networks: 5G higher speeds, can be unstable occasionally and Standard: slower speeds, but always stable and functional. Rarely, the 5G WiFi network does not work, but the standard network always does (~40 instead of 60 Mbit/s). Use my code R216R97 and your 1st month is free (I get 1 month free, too). read more

Vancouver! I have been using oxio internet for six months and I am very happy with their service. They offer fast, affordable, and unlimited internet plans in six provinces, using their own network and the infrastructure of major providers. Their prices are transparent and stable, with no contracts, no hidden fees, and no price hikes. They also include a free installation, a router and modem, and a friendly customer support. oxio is the first internet provider I actually like and I would recommend it to anyone who wants a reliable and fair internet service. Great service in Vancouver and New Westminster! Use code: RIZIIFP for a free install, free equipment, free month, and free speed upgrade! read more

I have been using Oxio for a little over 2 years now. And I would say have never had any complaints. It is one of the best service I have ever used. I am using 1GB speed at 60$. Which is pretty good compared to any other service provider. Also they shipped the equipment for free. I have had very minimal trouble and when I had one they where to quickest to resolve. Also you can use my code to get a month free internet and free of cost equipment RLG4DIY . They have a great referral program as well, when ever someone uses your code to get the service both gets 1 moth fee waived from their bill. There is no cap on how many ever times you want to use this. I hope this was useful. read more

Switched my internet in Mississauga (50 down/50 up) over from Bell last May, and have not had a single issue with Oxio (75 down/30 up). The quality of service has been exactly the same as what I'm used to, but now I'm getting faster download speeds for half the price. I've been pleasantly surprised by the service and highly recommend them. 8 months later and I'm still completely happy with the stability and speed of the service. Their customer service is not what I'm used to as they provide customer service through Messenger/Instagram/email/text, but its no better or worse than other internet providers in my experience. Use this code for a free month upon signup: RFQR28A read more

We had a super good experience so far. We received the router within a few days and the technician (from Videotron) activated our line a few days later. Currently pinging at 12ms (Le Plateau neighborhood), and the 60MB/s debit that I contracted is respected. No surprise during billing, everything was cheap, clear and straight. So, a very good experience (actually the same quality as Videotron) for a much smaller price than other mainstream internet providers. You also save a month by using referral code ROSPYRU read more

Sad to report that oxio has terrible internet connection ( they had dozens of internet disconnections per day ) And they have the worst customer service, especially jayden he intentionally made answering the most basic of questions as painful as he or she possibly could for me. Also, they really complicate their billing, including the hook up fees ( which are hidden by the way, they hide the fact that you actually are dinged quite severely for a hookup charge, when they say that their hookup has no fee ) read more

Great experience with oxio! Their service is very easy to use and their customer support, though virtual, is very prompt and helpful, and I rather prefer their text-based options to waiting on a phone call. The service is high quality and as advertised, and I really enjoy their customer experience, they obviously put work into making it enjoyable. It's a better experience than big providers like Bell, for nearly half the price! If you want to sign up, use my code RZJDDEN, and get a month's wifi free :) read more

Super fast and reliable wifi provider!! Super fast, easy and cheap service!! I've been with Oxio now for over 3 months and I'm very satisfied. The prices are unbeatable and the big variety of speed options comes in very handy! From one person and device only up to data-centre, everything is possible :) Setting up your wifi takes just a few minutes and couldn't be easier! You can use my referral code RXEC7E8 and get your first month for FREE! And I'll also get a month for free, how awesome is that!! read more