12/27/25. This place was great! Two night stay for my wife, and kids ages 19 and 16. Bday celebration for my 16 year old. Great stay! Beds comfy and big kitchen and sitting area in room. Pool and hot tub were clean and fun. Pool water warm, which I like. Whole facility clean and attentive staff. No breakfast included. Love this place!! read more

This hotel is so underrated. We relocated from CA and stayed here for 11 days while trying to find our new place. The Director, Kathryn was so welcoming along with her team - she provided some insights about the area days before arriving. This hotel is located near everything you would need for an extended stay, including one of the best restaurants ever - Southern Social!! This place had everything I needed - kitchen, free laundry, gym/pool, bbq pit, free coffee set up in lobby, free computer/printer, and extras in case you forgot anything. I highly recommend this place!! read more

Pros - the staff is nice The hallways don't stink Free laundry Cons- no continental breakfast, old coffee in the lobby Gym has 4 pieces of cardio equipment but only one works Housekeeping doesn't bring towels or anything to your room, you have to get it from the front desk The first room they placed us in was damn near still under construction, had no towels, broken tv ( that was going to take a week to address), no dishes , refrigerator still had parts and instructions inside it . They only have one laundry room, as the other with only one washer and dryer was broken for so far a week into our stay. They don't have a maintenance crew or do checks because why is everything falling apart? I expected more of an IHG hotel. read more

Candlewood Suites Eagan Arpt South - Non working equipment - Hotels Near Me - Eagan, Minnesota

Not a good place for a family. The rooms have only 1 queen size bed and no pull out couch. No breakfast since they rebranded to candlewood suites. Very minimal amenities for making food in room. Has a microwave and hotplate with minimal pots and pans plus a few cooking utensils. Has a dishwasher but there was no dishwashing tablets or dishwashing liquid. It sounds like it was a very recent switch from Staybridge to candlewood so hopefully they get things to run more smoothly in the future. Overall it would be ok for a single person to stay for a night or two but that's about it. read more

We stayed here one night for a trip to the mall of America. Overall not a bad stay. The kids enjoyed the pool and hot tub. The breakfast wasn't traditional because of covid but they had lots of grab and go options that satisfied all the kids. The staff was friendly. Overall it was pretty clean. There was a random empty package of ritz in one of the bedrooms. And the dishwasher in the room obviously wasn't installed right because when you pulled the bottom rack out it tried to tip out. The beds were fairly comfortable and with having 6 kids the 2 bedroom didn't feel horribly cramped. We would consider staying again if we're in the area. read more

I am very disappointed in this stay. I have stayed at Staybridge many times over the years and always have found them to be clean and comfortable. This one is not good at all. This is a very old building with extremely narrow hallways. If you happen to pass anyone you would bump them passing it's so narrow. Check-in was ok, elevator barely runs and seems like it it going to break down. Carpets are severely stained in halls and staircase. Room was found to have food under the bed. The towels are stiff as cardboard and have string dangling from them due to wear. One towel had a large brown stain in the middle. WiFi is free, but is sooo slow you wait for pages to load. Parking lot is very unsafe and even has signs saying the hotel is not responsible for theft of items left in vehicles. Had issues at checkout with inaccurate billing. read more

Candlewood Suites Eagan Arpt South - Hotels Near Me - Eagan, Minnesota

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Stayed here for work for a month. The staff is great! Very personable and accommodating! I had to leave for a couple days and they were more than happy to hold on to some extra food I had in the fridge for when I returned. One night I'd had an issue with some loud neighbors which they handled immediately. They provide a pretty good breakfast and free dinners Monday, Tuesday and Wednesday! Only issue with breakfast is they didnt have any caffeinated tea (only herbal) but they do supply that in the room. I just tended to forget to brew it before having to head to work :P Overall great experience! read more

the room was gross! my headboard has semen on the right side of it and the couch was musty and dirty looking. All this in a 3 bedroom suite which should be spotless and beautiful! looks cheap and ugly, the only think nice was the bathrooms and the bed :/ overall disappointed read more

Candlewood Suites Eagan Arpt South - Hotels Near Me - Eagan, Minnesota

We stayed here recently for 2 nights. Our room was great - a one bedroom suite. The workers at both the front desk and the meal area were great - both helpful and very friendly. We did have a negative experience with one of the housekeeping staff. As we were trying to get our cart to our room, the housekeeper was in a room sitting and talking on the phone. Her cart was blocking the hallway to the point we couldn't get our cart past it. She was fairly rude when we asked her to move it (7/3/2017). Overall we were pleased with our stay. read more

Pleased with staff and room. We were upgraded to a 3 bedroom suite - 2 twin beds in one room and 1 queen bed in another with 2 bathrooms. wasn't expecting upgrade but got it because go membership. Room was clean, roomy and open. Perfect for family of five. Had minor issue with tub draining and it was resolved when we got back from Mall of America. Indoor pool is big and water was warm. Ready for jump in. Hot tub is also big. Free breakfast. Dining area a bit small especially food court so wake up early for breakfast. Staff members are great and accommodating. Need more garbage cans to eliminate overflow. Overall I gave 5 stars. we usually stay in Holiday Inn Express but will consider Staybridge from now on. I know they are both from same hotel company. read more

Stayed here for a week due to work and had an amazing stay. Room was clean, breakfast was decent for continental and the service was outstanding! I asked the front desk for an extra office chair one evening to work on a project with a colleague and they were super accommodating. The only reason I gave four stars vs five is because the flushing issue with my toilet and the slow internet. It flushed VERY slowly and one morning stopped up just flushing toilet paper. Other than that, it was a perfect stay and I will definitely stay here again! read more

We loved staying here for our vacation. Is it fancy? No. BUT, the room was clean and comfortable and had every amenity that my family could need, the staff was super friendly and always helped us when we had a question or needed something, and it was just a wonderful place to stay. I was very happy with how they handled the continental breakfast during this COVID time. We would definitely come back! read more

The staff was helpful and friendly! They were very accommodating to our very large group visiting and helping us with ice or plates or whatever we needed. The towels were large and fluffy, and the bed was comfortable. The pool was warm in the middle of January! My only complaint was that the gym had 1x 15lb weight and 1x25lb weight... not super useful when you need 2x to workout... but the treadmill was in great shape. Overall, I'd recommend this place to anyone. read more

We had a wonderful stay. The breakfast buffet and staff were excellent. The pool was nice and warm. The only complaint I have is in regards to the cribs they offer upon request. We received a very stained pack n play and they did not have crib sheets that fit. We had to wrap a baby blanket around the bottom, which is a dangerous sleep environment for a baby under one. If I had known this would be the offering we would have brought a travel crib. read more

This use to be a nice hotel. Over the last two years the quality has declined greatly. Door do not operate correctly, the elevator lags greatly, and the house cleaning is mediocre. 2 years ago I loved staying at this hotel, and after this stay, I will look for other accommodations. read more

We are big fans of this chain of hotels and this one did not disappoint. Check in was very quick and the staff were super friendly. We always have our dog with us and it is so nice to have a beautiful hotel that allows well behaved dogs. Breakfast was good and the staff during breakfast very friendly and helpful. read more

Stayed here the night before we flew out. They pack you a "sack breakfast" if your flight leaves before their breakfast starts. The pool was very warm and hot tub was great. Good sized rooms, clean, and close to nearby restaurants. I also recommend trying Casper's restaurant just up the road! Family owned, great selection of tap beers, food, and great service! read more

I stayed here for a little over a month while I was transitioning back to MN, and overall it was a very good stay. The hotel has been remodeled in the past few years (you can tell by the decor)--it was fairly stylish and comfortable. The place was very clean with nice amenities like a pool, gym and outdoor courtyard. For longer stays, they sometimes will provide you with a locked storage closet (first come, first serve), which came in handy. There were a few downsides--the internet was super slow--there were times when I couldn't even check my email from my computer because the bandwidth is pathetic. Still, that's a problem at many hotels. Cable was messed up for a few days during the last part of my stay, making me miss some of my shows. The nicest part of the stay--and the main reason I stayed longer than I originally intended-- was the excellent service by staff members, particularly Victoria and Lauren. They both are SO pleasant and helpful; Victoria took the time to cheerfully walk me through some billing questions at different times and Lauren was incredibly friendly from the start, answering my questions on the phone and then she gave me a tour of the hotel before I decided to book a stay. These two are incredible assets to this hotel!! They both deserve five stars!!! Finally, Jason, the manager of the hotel was also very kind and customer-service focused. Ultimately, I found a better option for me in the long term, but I wouldn't hesitate to stay here again. I really appreciated the great service, especially. Thank-you!! read more

Good deal on the "Park & Fly". However, our room had a busted TV that didn't work, and the toilet wouldn't stop running. There was only one girl "On Duty" at the front desk, who was sweet but clueless. Apparently the management keeps bankers' hours. Also, NO hot water in the morning. Why can't they sort out these problems before renting a room to guests? read more

Room not serviced properly!! Giving out a water will break the bank. Not the right place for hospitality. They are more worried about policy and procedure rather than guest service. Lots of talk with the "sorry no we can't" attitude. Sanjeev ( hotel manager and shuttle driver - so they can save money) sounds sterile and binary but after all the talk it amounts to nothing except masking the fact that the owners of this property are cheap & stingy. You don't want to stay here cause they have cut many many corners including staff. Operating on minimal skeletal service. read more

I recently had to make a trip to St. Paul and stayed at this hotel. Everything was great. The manager was really helpful, the rooms are great with the kitchen and living room. I had my 3 pound chihuahua with me and there was no fuss at all about her. If you go, ask them for this amazing coupon book for the mall of the America's read more

This is one of the best hotels I've stayed at. The bed is comfortable, and the shower has the best water pressure I've ever experienced at any hotel. The staff is extremely helpful, honest, and patient. It's close to a couple of major highways (35E and 77). It's also really close to my favorite ice cream parlor (ring mountain). The only complaint I have about the hotel is how much their pet fee is, but it's the standard price that all the Staybridges charge. read more

Great stay! Rooms were clean and very comfortable. They also offer shuttles to mall of America and other close by restaurants which was very helpful. Hot breakfast every morning as well! Would come back again! read more

GREAT pool, friendly staff, good breakfast buffet, easily accessible to restaurants, sandwich store, TARGET, grocery store nearby.

I wrote the above review as a warning to future patrons, as well as to managment. The response I received back had no explanation of the issues, and how they would be resolved. Additionally, a refund, rebate, or discounted future stay wasn't even offered. Once again I do not recommend anyone to stay here. Bad business, with a copy and paste letter from the manager. read more