Context: We stayed here for a quick couples get away night in June 2024. Location - The hotel is close to many sit-down restaurants, gas stations, and fast food places. You are a short car ride or walk from them. You are also right off of the highway, so getting to the city or airport are a breeze. Building & Rooms - SpringHill Suites is Marriott's version of Hilton's Embassy Suites albeit with smaller room footprints. We like these suite room layouts since you get more space to spread out, which is nice, especially with kids. At SH, you still get a separate bedroom and living area but not always a wall separating the two like you do at ES. Amenities - The pool area is not huge but includes a medium sized heated pool and small hot tub. Since it was just my wife and I, it offered plenty of space. The pool area was not busy at all. Off the pool area is a nice patio area that overlooks some woods which makes it a nice, little private retreat. Food - A breakfast buffet is included offering hot and cold continental options. The hot options were a step up from what you would normally find (eggs, sausage links, potatoes, etc.). They had breakfast quiches that were very good. Vibe - Pretty chill, middle-class hotel with decent sized rooms and a nice public lobby and seating area. Staff were friendly and welcoming. No issues. Reality vs. Online - Online pictures that I saw on their website matched the quality and condition of the hotel and rooms. It met my expectations. Price & Final Verdict - The price I paid for this room was well below normal prices for this area and our stay was nice and uneventful so I would say it was worth my money and choice. read more

SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Eagan - Hotels Near Me - Eagan, Minnesota

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We got into our room at 9pm and were tired. We went right to bed. When I went to the bathroom in the middle of the night I found the refrigerator unit in our bathtub. In the morning we told the front desk we couldn't take a shower. The employee laughed and acted like she didn't believe us. We literally couldn't shower our first morning. Thank God we only had a two night stay. I'm giving two stars because it was clean. read more

This is by far the worst SpringHill Suites I've stayed at. The room smelled musty and stale from the moment we walked in, and no amount of air conditioning could fix it. The beds were uncomfortable and clearly worn out--felt more like sleeping on an old futon than a proper hotel bed. Everything about the place felt tired and neglected, more like a low-end roadside motel than what you'd expect from a Marriott brand. Definitely not worth the price. Will not be staying here again. read more

I am not happy with the room I am in. I always book SpringHill in California for work and it's always an amazing experience. Until today I never came to Minnesota before. And when I decided to come straight away I thought of SpringHill. But when I got to the room it was not as the standard as the one I used to. I mean the bed are ok. My break dealers are always the bathrooms. This room bathroom it not as pleasant as other SpringHills I booked before. The bath tup has a large stain the, sealing are moldy, the carpet is dirty and the shower head doesn't bring the water out properly. To be honest this more like a motel room. read more

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Airport hotels have capable shuttles. This place has an 11-seat minivan that requires an advance reservation when you check in. If you check in late in the day, you'll have to walk to the airport. Simply incompetent. read more

My rating is 3.5 stars. I'm rounding down. I recently flew to the Twin Cities to take in my first two playoff Minnesota Wild games ever. Home ice took the final game of the regular season to determine that the Wild had it. A few hours later, the playoff schedule came out. I booked my flights, car rental, and hotel immediately, which were all completed by 2 am. I normally stay at the Residence Inn in Eagan. To offset the price of my fairly last-minute flights, I decided to stay in Eagan, but at SpringHill Suites. If I am going to fly a completely different set of airlines and fly into a different terminal in the Twin Cities, I might as well complete the trifecta by changing my hotel. Fun! This hotel is just behind the Chili's, and super close to the Chick-fil-A and Wendy's. Since I know the area fairly well (it's even closer to my usual Caribou Coffee and North Country Nutrition stores for my beverage needs), I had no problem driving over to the hotel from the airport. I briefly parked in front of the main entrance, took my backpack, and rolled my luggage into the lobby. I was helped by a nice man at the check-in desk. His older female colleague was lounging on the sofa that looked so comfy. He was telling me about the hours for the complimentary breakfast. His colleague corrected him. On weekends, it's from 7 to 10 am. On weekdays, it's 6:30 to 9:30 am. I asked about coin laundry. He said that there's one each on the second and third floors. There are three floors and I was in room pi (314), so I was good. I got my room cards (I had checked in earlier through the app), thanked him, and went up to my room. My room looked comfortable. There was a mini fridge and sink, along with a microwave and coffee maker. Across from them was a desk with lots of USB ports. I conducted work meetings from it. The chair was comfy. I plopped my backpack on the sofa, which was also a hideaway bed. I spent a lot of time on it watching TV. The TV is smaller than what you get at Residence Inn, but it did the job keeping me entertained. I had a king bed. It was comfortable for my entire week stay. There was a closet to hang my clothes up. I also had a luggage stand, which was great. The bathroom is divided into two sections. You have the sink with electrical plugs for your hair dryer or whatever else you need. Across from it is the washroom with a shower and toilet. All worked nicely. I will say that the water pressure coming out of the shower faucet was super strong. It was so powerful that I felt like I was getting a water massage with the water kneading me. I have a couple of downsides. The first was how loud it was in the hallway. The walls were thin. There was something going on that Sunday night into Monday morning with folks feeling the need to talk in the hallway. Why? I heard everything without trying. I eventually had it, opened the door, and let it slam shut. It made these folks shut up. The cool thing about this trip was that I was working remotely for most of it. So, I got my revenge on these folks by heading downstairs at around 7:30 am to get food. I enjoyed slamming my door. If you are going to be discourteous, I can dish it out to wake you up because you have no manners. The complementary breakfast was excellent. Staff were always there to say good morning. I always got hot water and tea. The hot water dispenser is separate from the extensive rack of tea flavours to choose from. Weird, but I figured it out. You get hot food. Wow! I haven't seen that since pre-pandemic times. Scrambled eggs were always a main staple. The place alternated between sausage patties and crispy bacon. I was a fan of everything. You could also get hard-boiled eggs that were individually wrapped in packs of two. They were good. I stuck with most of these items during my stay. I squeezed in fruit here and there. The bananas were yummy. I needed to do laundry midway through my stay. The man said that the coin laundry was on the third floor. I walked the entire floor twice. I could not find it. Ice machine? Yes. Recycle and garbage bins by the elevator? Yes. Laundry? Nope. I headed downstairs to ask the woman at the front desk. She said that laundry was only on the second floor. It was closer to the end of the wing where I was staying, but a floor down. Cool! It's $2 each to use the washer and dryer. Only coins are allowed. If you want to do the super washer cycle, it's an extra quarter and the cycle is extended by ten minutes. Each regular cycle, wash or dry, is 30 minutes. The cleaning staff here are nice. They said hi each time we met. You need to schedule having your room cleaned. I passed on it. I went downstairs to ask for more body wash and got some. On the whole, front desk folks weren't super friendly. Just okay. There is plenty of parking in the lot. There is a single elevator. It's next to the pool. I had a nice stay here. The noise and staff knowledge on laundry machines need help. (170) read more

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I've stayed here before, but the rooms are pretty worn and needs upgrades. Furniture is worn and dented, no big deal, hallways and decor is dated and worn as well. Staff is courtesy but I was having trouble connecting to the internet, come on I'm a Titanium Elite. Front desk was busy and did not have a 4rd party IT tech service; I called Bonvoy services for this hotel so they could help me figure it out, apparently I needed administrative rights to reset the server and repeaters that weren't working, so I cracked the code and reset it for our side of the hotel, you're welcome!! I'll stay at the Residence Inn down the street next time. read more

SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Eagan - Crappy internet service, even thought I'm Titanium Elite and get fastest internet service - Hotels Near Me - Eagan, Minnesota

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Meh. This was ok. I booked through Marriott Bonvoy. This hotel is much older than expected. The lobby is not much of a lobby, there is no restaurant or bar on site. The pool area looked ok, but there were a lot of kids. Continental breakfast wasn't exceptional - the items in the hot trays were pre-packaged, but palatable. The shower was great - water pressure that will literally exfoliate your body - and the room set up was.. ok. Nothing to write home about, but comfortable enough. read more

I considerably this place for 3.5 stars, but nothing negative, but it was greats First, the room looked like nice and more luxurious! The pricey was good reasonable but recommend you have to order it before two weeks and you probably increase the fees. The staffs were great and friendly as respectful. Second, do not trust the pictures from the internet or offer ads. I checked in the hotel and their swimming pool is small, and something you don't comfortable when anyone else clearly see through the window near to fitness room. At small fitness room I tried to workout but it was literally annoying when see through the swimming pool too! I ain't like many kids and teenagers into wild around pool room, but pretty crowd. No joke. Third, please do not bring your own foods from your home to here because the room's frigid's cold temperature on automatically turn off on limited on 2 hour. Instead order any fast restaurants in the local. Fourth, I hate to find this parking spot when it had almost full. Some parked wrong way and I was pissed off. Not good for summer vacation time! read more

SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Eagan - Hotels Near Me - Eagan, Minnesota

First off, bugs in the room, but most importantly, we got kicked out with no explanation the night before thanksgiving. We got kicked out for doing nothing wrong! The manager wouldn't even talk to us as to why we were getting kicked out. Here is the story. My Aunt was smoking outside the hotel. This was perfectly fine as there were cigarette disposal places outside the door. A lady told my aunt that her daughter was coming through and had asthma and asked if my Aunt would put out her cigarette. My aunt said she would in a minute and that there was another entrance that was a smoking free entrance. The lady asked if my aunt was giving attitude. There were some more snarky exchanges, but quickly my aunt let it go and put out her cigarette. After about 20 minutes the acting night manager came up to our two rooms and fold us that we needed to leave and we had one hour before they called the cops. The acting manager claimed that they had multiple complaints about us and wouldn't state any other reason. When my mom called the front desk, the front desk hung up and said she didn't have to talk to us. First off, there is no reason anyone would have any complaints about us besides my aunt smoking in the SMOKING AREA. We had gotten in the night before. Me, my brother, my cousin, my mom and my Aunt. We were quiet and watched a little tv together that night. We were gone all day the second day. That night we were just hanging out in our rooms. As you can see, nothing to warrant an eviction. And there we have it. The night before thanksgiving, two sixteen year old Boys, two moms and a 21 year old got kicked out of a hotel for doing nothing wrong. Anyways, just wanted to say that the management is horrible, when we asked for a bill (because they billed us for the day they kicked us out), she gave us the managers card and said we could get the information later. P.S. the Residence inn nearby is a much better place! read more

SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Eagan - On the left is a place to dispose cigarettes - Hotels Near Me - Eagan, Minnesota

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Pros: The hotel have shuttle bus to the airport. There is a lot of ports to charge your phone Cons: The room is big but everything else is small. The shower, sink and the toilet is kid size. If you over 5 feet good luck to you! My family is over 5 feet so we won't stay here again read more

We stayed here over the weekend for a hockey tournament. The staff is awesome here, the breakfast was decent and there is a pool and workout facility. The rooms themselves are dated, but plenty large and clean enough. If you are staying here for business or to go to the airport, it is perfect. They have decent wifi and a free shuttle. Overall, this is a good location to the airport or I35. It is not good for downtown as it's a long ways from there. I would stay here again, but it's not a destination hotel. read more

The staff & hotel need a renovation. Requested our room to be serviced during our stay and it was never done, even though we asked several times and confirmed (and assured it would be) with the front desk each morning. Rooms are very old and outdated. Breakfast is minimal... be careful not to break your tooth on the stale scones. Unfortunately, this property it not up to the expected Marriott standard. read more

I came and stayed here for a wedding, and honestly it wasn't bad for what it was. The room that we stayed in had a small living room area, and then a bed and bathroom, yeah.. pretty standard. They served free breakfast and it was pretty good. We only stayed for 2 nights and we got in very late the night before, but we slept beautifully. They offered a gym as well as a pool, but we never got to try out the amenities, but it seemed like guests did and were having fun. The pricing for us was at a discounted rate so I can't say for the normal pricing and it was moderate, and nothing fancy. read more

It's 1:30am as I write this review. This hotel rents out to wedding parties, and they have two of them staying tonight... the weddings and receptions were somewhere else but all the loud drunk party goers are back...brought back by limousine shuttles and unloaded at midnight here. The extremely loud rude guests are in the hallways slaming doors, carrying on their the parties in different rooms. I did call down to the desk and the night manager did come up right away and ask them to be quiet...but they didn't. I got up and went to the front desk as I'm now furious... I had specifically asked for a quiet part of the hotel as I was staying 5 nights and wanted a quiet room. At the time when I checked in the desk clerk changed my reserved room from the first floor to the top 3rd floor...so I assumed it would indeed be quiet. I have stayed here once before for a week...had a room on the 3rd floor and it was very quiet. That's the reason I returned here. But now I'm demanding that something be done... it's now 1:45 in the morning, does the manager insist (not request) that these inconsiderate people STFU and send their friends who aren't staying at the hotel packing, or do I have to repack my things and take another room? As it stands now the manager came back to the room directly across from mine, and insisted the people quiet down, go to their respective rooms and end the "after-hours party." We'll see if it works...it's now 2am. I'm having a discussion with the day manager in the morning... I am most definitely not paying for tonight's room.... and I understand that the partiers are checking out in the morning... Noon is checkout time and it can't come quick enough. If you're looking for quiet accommodations I seriously recommend you look somewhere else. Hotels that rent to wedding parties know that there is always late night noise, yet they do it anyhow with the knowledge that their other paying guests will suffer. Stay away from this hotel... your comfort is not their priority. read more

They apparently booked us into the wrong room and this led to another customer trying to enter our room at 1:30am. The the night desk person came and knocked on our door asking for our last name. Then at 1:40am he called and told us we should be in room 203, not 202. I proceeded to ask what he thought we could do about this? His implication was that somehow this was our fault. A complaint with the front desk in the morning divulged this happens all the time here. Never again, do yourself a favor and choose a different Marriott property' read more

I mean, how many stars can you give one of these places? I was hoping that since it is a Marriott property, it might have a little extra oomph. Not so much. Standard rooms with scratchy, overbleached towels, obligatory couch that you probably don't really want to sit on and correctional facility lighting. (God I miss incandescent bulbs). On the good side, pleasant staff, indoor swimming pool and weight room, and a nice patio area off the pool area. And the lush views in a Minnesota Springhill are pretty damn tranquil... Almost making...me...forget the scratchy....towels. read more

SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Eagan - Free breakfast buffet area - Hotels Near Me - Eagan, Minnesota

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Enjoyed my stay here. Hotel staff is friendly, rooms are well maintained, decor is modern. Overall a comfortable location. I know this is a budget brand of Marriott, but still not as a bad as the one I stayed within Dallas. I gave one star less because the bathroom seems it was neglected after the upgrading of the rooms. Beyond that, I would come here again, thanks! read more

We stayed for 4 nights and requested our room to be cleaned and serviced every night but housekeeping never came. We spoke to the manager each day but nothing was done. Trash piled up in our room, we ran out of toilet paper, and a large pile of used towels were in the bathroom. The management of this hotel does not care about cleanliness. This hotel is disgusting. STAY ANYWHERE ELSE!!! read more

Very nice hotel as far as the look and staff are concerned. The front desk staff were friendly and efficient and the booking process was smooth and without issues. The rooms are recently updated with flat screen TVs and modern furniture. As always, a kitchenette is a welcome addition to any suite and this one was no exception. The beds are a little firm for me but overall clean and well maintained. Breakfast was good and the pool area is very nice and well maintained. My only disappointment was that I requested a king suite but was provided a double queen. My husband and I are both light and restless sleepers so we prefer the larger bed in general but overall we had a very nice stay. read more

For the last five years I've spent practically every week living in hotels for work. This was by far and away the biggest dump I've ever stayed at. While the staff was incredibly nice and definitely went out of their way at any point, the entire hotel from the rooms to the gym to the pool and lobby were grossly outdated. The complimentary breakfast is complimentary for a reason; powdered eggs and coffee that was worse than the crap they put in your room...I'm totally serious; drink the room coffee. The "gym" is the size of a walk-in closet with 2 treadmills, elliptical, and a bike. I didn't even bother getting near the pool. It looked like a giant bacteria cesspool. The first week I stayed here I quickly noticed I could hear every toilet in the building flush, as well as any time anyone on the floor above me would walk down the hall. During my second stay (it was the only hotel approved for my project, I had no choice) the heater would not stop making noises, even when turned off. Perhaps I've been spoiled by getting to stay at better hotels in the past (Sheraton, Westin, Hilton, etc) but Marriott should be appalled that their name is affiliated with this hovel. Word of advice, there's a La Quinta right down the street that I'm willing to bet is not only cheaper, but cleaner. read more

Amazing!! I stayed in early September for my friends wedding. The hotel itself is really nice, the staff is extremely quick to answer any questions and overall they are just friendly people. I especially wanted to point out Jennifer! She was working the front desk the day we were checking out and as most weddings go I drank a little to much the night before and lost my phone. Jennifer literally did everything in her power to help me find my phone! She made my room a priority to be cleaned along with a couple of my friends rooms cause I'm not entirely sure where I was that night. She help me search the lobby, and when I say helped I mean she was on her hands and knees looking under furniture with me. She called the shuttle driver and he helped me to thoroughly search all three of the shuttles and she kept me company while I waited to hear if it was found in the rooms. She bent over backwards to help me a I really really appreciate it! I did find my phone by the way!! The bride had it the whole time, only she didn't know she had it:)! read more

Shuttle service was a little slow but thankfully we were early for flight. When we flew back in, shuttle arrived promptly. Breakfast the next morning was very satisfying. Really impressed. My husband used the work out room and pool and was satisfied. Overall, it is not be fanciest hotel but they had GREAT customer service. From the checkin thru the check out- very friendly staff. read more

SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Eagan - Breakfast bar - Hotels Near Me - Eagan, Minnesota

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Everyone is really nice, which warrants the second star. Even when told that the shuttle service to restaurants is only available on Mondays, Wednesdays, and Fridays, I was like, "oh, thank you for smiling through the phone while you tell me that I am stuck with Chili's, Wendy's, or skipping dinner." When I asked for a king sized bed, I was told, "we always give the people from the companies two queens." Um, that must make sense and just not to me. There is trash in my room. There was a plastic wrapper on the bed and some cord on the coffee table. It was here when I checked in four days ago. Since then, the housekeeping staff and I have been playing this game where I knock it onto the floor and the next day, it's back on the coffee table/bed. Breakfast is DISGUSTING. I am NOT a picky eater. When I heard "free, hot breakfast," I was psyched at the thought of mediocre bacon, eggs, hash browns on a buffet. Every day, it's been very gristly pork products and eggs. If you don't like it, no hot breakfast for you. I will be back here for another week later this month and I am not happy about it. read more

Not a hotel must. Room was clean and bed was comfy. Was here a few different times for work and enjoy the layout of the room and property location (close to work). I will say the wall paper was pretty nasty on one of the walls but didn't concern me enough to make a comment to the front desk. Staff is always very nice and welcoming. Breakfast is very typical but i usually pass and eat at work. Would come back here strictly for location and comfort. read more

Staff is great (especially Ron and Kalina). I was here for a business trip and it was nice and quite (no noise from a highway or airplanes flying over). I did not take advantage of the two tv's (one in a living room area and the other by the bed). The breakfast could be better but can't complain for free (I stuck to fruit and oatmeal). Overall I am looking forward to my next stay here. read more

Megan was super helpful! My boyfriend and I called several places to find a hotel for the night after driving for 6 hours. We called about 4 hotels before finding this one and they were trying to charge us for two queen beds when we only needed one. My boyfriend called and Megan answered. We were stressed and needed somewhere nice to stay. Megan made the transaction quick and simple! It was a reasonable price for the night and we had a nice buffet breakfast in the morning. The hotel is about 12 mins away from Mall of America and they also have a shuttle bus that can take you there as well! They have a pool, and very nice spacious rooms. We had an excellent visit and felt very welcomed all thanks to Megan ! read more

So far so good! Brand new renovated room and lobby. Impressed by free airport shuttle that also takes you to the mall and other local destinations. Tiffany at the front desk was very competent and efficient. read more

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Terrible! This should not even have the Marriott name. I've stayed at other Springhill Suites and was expecting the same level of decor, newness and comfort. This hotel could be your local motel (seriously).The room was old and dingy and not a typical suite. No glasses (or even plastic cups) in the old (old) bathroom. And no Bath and Body Works toiletries. There was no bar in the lobby like other SH suites. Yes, the staff was friendly which is a huge plus, but to pay $100 for this is beyond disappointing. Don't do it! read more

The staff here was OUTSTANDING!! Everyone was so kind & seemed genuinely happy to work here! James was particularly helpful when he loaned me his personal laptop to sign paperwork I needed for selling my house! Besides the customer service, the rooms were clean & the layout was perfect for us! Pool is a bit small, but our kids enjoyed it very much. read more

I am going to write two reviews here - one positive one negative. This one negative because when I arrived, carpets and facility looked rundown and nothing like the photos on the Internet. Large windows in the hallways were stained and very worn. When I arrived in my room, the room was large and nice, but there were popcorn kernels and old dried food under the couch cushions. The room was also not adequately vacuumed. I ended up changing hotels. The positive review is that the new manager took my feedback seriously and went to the site herself to check it out. She approved a refund for my stay and explained the changes she is making. The Customer service response was professional and very fast. Also, the front desk staff was very friendly, nice, understanding. read more

Very Outdated Room....Totally disgusting Room. First upon arrival our room was not ready I guess they have only "one" feather free room???? So when I entered our room I immediately noticed the holes in the wall and the BLACK MOLD that was on the shower ceilings and walls ( as shown in the pics). I was so tired I just wanted to nap or I would have immediately checked back out. I will never come back here again...totally disgusting room! read more

Very outdated. The staff was friendly and the rooms were clean so I guess you couldn't ask for anything more. Fastest high speed internet I've come across. read more

We have stayed here for the park, fly and stay package to take advantage of much lower cost flights from MSP. Normally I might give this 2 stars because the quality here isn't high but service has been historically acceptable and the price reasonable . Rooms are clean but outdated, poorly set up and beat up. Breakfast is pretty gross with the "eggs" and sausage almost inedible and the baked products all stale and hard. We last stayed in mid-November and made arrangements to stay on our return from a long trip on New Year's Day and requested a room with handicapped access as my wife has had recent orthopedic surgery and is non weight bearing on one leg. We did this in person at the front desk. We arrived tonight and low and behold no handicapped rooms. Shuttle took forever to get to the airport even though it was "on its way when we called". They were nice enough offer us a free item form the market for our trouble. Tried to call the front desk to get some additional pillows but no one felt the need to answer. Avoid this place, deserves less than on star. read more