I have happily been a patient for Dr Campolattaro for many years. Six months ago I had an appointment and saw only the dental tech. I was told Dr Campolattaro was not in . I had not been advised of this prior to my appointment but thought he must of had an emergency and this was a one off. Yesterday I had an appointment at 10:30 with Dr Campolattaro and after the cleaning was told Dr Campolattaro was not yet in and to wait in the waiting room for his arrival. I paid for the visit and made my next appointment and went to the waiting room. After waiting at least 40 minutes I went to the desk and was advised he was not going to be until 12:15 pm. I told them I had to leave for another appointment and could not wait. I was asked it I wanted to make another appointment to see the doctor. Why this was my appointment?
I proceeded to my next Doctors appointment and after relaying my story he told me I should let the doctor office know how unhappy I was . Today I called and not only did I not get I am sorry I got told that when I made the appointment for yesterday I was told Dt Campollataro would not be in till 12 :15. That is just an out right lie. I do not want to spend 2 hours ( of which 1 1/2 hours waiting in the waiting room. She had no excuse why he was not there 6 months ago.
So my advice to anyone if you want to pay for a periodontist do not book an appointment there before asking if the Doctor was in. I am writing this negative review because I am so annoyed with receptionist stating that I was told this. Poor customer service. read more