I will never return to this dental office again. The dentist is extremely unpleasant and rude…read more
My family avoids fluoride due to its confirmed toxicity and harmful effects on a developing child's nervous system. While studies have clearly demonstrated its risks, none have definitively proven its effectiveness in preventing cavities. Because of this, we do not use fluoride and have opted out of fluoride treatments at the end of dental cleanings. This preference is noted in the system.
However, the doctor was clearly displeased with our decision. Ever since I marked this in the system, he has treated my family--and especially me--with utter contempt. When I left his office, he shot me a cold, piercing glare filled with disdain. That moment solidified my decision: I promised myself and my children that we would never go back.
Unfortunately, my child developed a cavity, and in an effort to address it as quickly as possible, I decided--against my better judgment--to return to this dentist rather than waste time searching for a new provider. That was a mistake. The appointment turned out to be one of the worst experiences I have ever had.
The doctor was openly condescending and unkind. He responded to my questions with the shortest possible answers--one or two words at most. After administering anesthesia to my child, instead of engaging in the usual small talk to ease the patient's anxiety (such as asking about school, pets, or summer plans), he simply sat there in complete silence, his head down, waiting for the anesthesia to take effect.
His front-desk staff adopted the same hostile attitude. When I casually commented on how much I liked their potted cacti in tooth-shaped planters, the receptionist looked at me, said nothing, and just smirked. Even my child noticed the uncomfortable atmosphere. When I told her that we would never return, she replied, "Mom, but you said the same thing last time." This time, I mean it.
I do not recommend this dental office. The doctor is more focused on maximizing profits than on patient care. His goal is to push as many procedures as possible to extract the maximum amount of money from your insurance. When I asked about a dark spot on my child's tooth, he dismissed it as a mere stain. When I suggested that the enamel might already be compromised, allowing debris and plaque to accumulate, he disagreed but then added, "If it bothers you, I can clean it."
I declined because I understood that "cleaning" the spot would require disrupting the enamel. Instead of clarifying whether I was correct, he simply repeated his offer: "If it bothers you, I can remove it." Of course, this would have been billed as an additional procedure to my insurance.
This dentist is rude, dismissive, and solely focused on profit. I will not make the mistake of returning again.
