Purchased RV July 30th, 2024 did not receive all documents after signing. Canceled optional warranties/products on August 7th, 2024 totaling approx $5,000 still have not received refund as of this review (2 months and counting). Communication is one sided, you get an email from them and when you respond, nothing! Paint & Fabric protection is NOT needed for $1795. Ask them to show you how they apply. Warranties pricing is inflated. Sales price, taxes and title that is what you are required to pay. They should ask your interest in optional products/warranties before adding to the bottom line. Nice campers but watch out for the add-ons. Get your own insurance quote from the company YOU want to work with like your local insurance agent. I waited this long to post this review in hopes Camping World would do the right thing. I have never waited this long to get my money back from canceling warranties/products. Camping World would not want me to share their responses to the public. Working with the salesperson in finding the camper that fits are checklist was great. Large selection at Kodak, TN location. The initial 5 star review dropped to 1 star to their handling of my pending refund. read more

Me and my wife bought a brand new camper (2023 forest river wildwood platinum) 6 months ago and at the dealers suggestion we purchased their extended warranty. We were initially pleased with it, we only towed it twice. However I went out one day and noticed mold growing in several places inside of our camper. After looking closer we noticed the slide out was not properly sealed and would not align with tracks causing damage to floor and walls. There appeared to be water damage as well from the leak. Like any consumer would I called the dealer and dropped it off for them to look at, when dropping it off they were a little evasive when I asked questions about the repair process, and the Service dept said they will have to wait on the manufacturer to respond before they can start repairs without a timeline of when I will receive my camper back. I'm currently waiting on general manager Zachary Rand to get in contact with me to explain next steps. Hopefully they will correct the situation, I will update this review on the issue after it is resolved. read more

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Do not work with the sales people if you are a single woman. Bring a fake husband if you have to. Otherwise you will see a very heavy good ol' boy attitude here. I wound up paying cash for a new RV elsewhere. Their loss for not taking me seriously and basically blowing me off. read more

I was a full time RVer for 4 years and am very familiar with these units and service. My friend just purchased a brand new Class C from Camping World In Louisville TN. After having several extras installed such as a wifi unit and satellite dish the price tag is quite a bit. Therefore one would expect the water heater to work and several other things that didn't. The appointment to get them fixed was a joke, the whole day was wasted waiting for it to be worked on. Returning a second time finally got some results and some parts were ordered with no idea how long they would take. Important plans that had been made to travel were delayed two weeks now. It seems that once they get your money they take all the time they can to do what you need because it's warranty work. I wish I had gone somewhere else. read more

OMG I can't believe Camping World! Even though I have been treated badly before I still went back on my trip through several states to get to my grandchildren's house. I bought a lot of stuff this last time and on the way to the checkout I bought a Pet Bath on sale. Today I decided to put it together and the important corner part was missing. I called to see if they could order me one. The man in the parts department said I bought it a couple days over the 30 day warranty and since it was on sale they will do nothing to help me. So I'm totally screwed because I bought a product with parts missing from Camping World. At least you could have kissed me when I walked out the door!!! Please beware of all Camping Worlds! Clear across the country now I have stories about them! From bad installations to nasty employees. Stop it Camping World!!!! Argggggghhhhhh read more

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went in to camping world with 2 holes from tree damage that pierced the roof and coach. Now have SIX holes in new roof. camping world photos speak for themselves. They totaled our beautiful RV. read more

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I ordered a water tank and the process was seamless and the tank came in earlier than expected. They were very easy to deal with and they were very helpful. read more

Well what's on my mind. Please get the word out about Camping World in Louisville, TN. Please share. I need help if anyone can help me. I took my camper to Camping World which is where I bought it a year ago to have some repairs done. Three weeks later they still have it and I haven't heard from them as of yet. I called and left a message for Austin, I think the girls name is Brandy and also for the Service Manager Patrick last week and I still haven't gotten a call from anyone as of yet. After two weeks of being there it still didn't have anything done to it. The sad part I have a warranty through Good Sams. We had a camping trip planned for Labor Day that we had to cancel cause nothing was done. It went in for A/C freezing up and they told me that the filter was dirty and I told them that's a lie cause we had cleaned it and it was still freezing up on high. The rubber pieces won't stay on the toy hauler garage door, the curtain close-sure that zips close when you open the garage door the zipper is broken and then I requested for the wheels to be repacked and the roof to be sealed and cleaned. Nothing. I'm very disappointed. I will never buy another camper from Camping World and to think I use to work there too. We have vacation scheduled for September 30th through October 7th. I just wonder if they will have it ready by then?? read more

horrible! we were going to buy a used camper and we had to wait another day for financing. We put down a deposit of $500 until the financing went through. As i gave him my card i asked if we got our money returned if we didnt make the deal. Of course he said yes. When we decided not to take the deal because of financial reasons (we are almost in a recession) and didnt feel right they wanted to keep our deposit for nothing. i had to call my bank to cancel my card before they ran it. our sales person was rude after i told him we were not going to buy. read more

Louisville Camping World ; Spent 3000.00 on and Installation of two Awnings on my Class A .The Awning will not retract in High winds ,lights don't work .They sent a Mobile Mechanic stating that it was a poor installation and that he would contact Corporate for remedy .I received a call from the Service Dept that it was not their fault .Note: I had a witness and my ring Camera captured his response ..Sad ..Now they want me to bring it back .Seriously ? Lord knows what else they will do ..They can come to my house ,under Supervision to make repairs .my credentials ,Engineer ,Electrical with a Doctorate ..Their Slogan we will make it right .... read more

This is the worst and most unprofessional group of camper people in Knoxville. The minute you sign they do not help with problems or follow up with customers. They also do not return phone calls. Camper was held for 3 weeks on Ford recall and still 1 active Ford recall. It has now been in shop 2 weeks for decals and a radio system that has never worked properly. Was also told many stories about what the unit had including GPS which was one of my priorities. Was also told by one of the staff I was old and out of date about computers which for 30 plus years I worked on them and maintained them. Manager did not even acknowledge staff problems. Would not recommend buying from them read more

We are customers and wanted to share the good news. Professional attitudes and eager the help with your needs. What a great experience at this venue. Everyone has outstanding attitudes and excellent communication. read more

Camping World - Kodak - RV Dealers Near Me - Kodak, Tennessee

I had the best experience with Camping World of Knoxville. Tyler and his team took great care of my wife and me when it came to trading in our 2021 33' RV for a new 2023 Toyhauler. He worked with the managers to get me the best deal possible. Can't thank them enough! I highly recommend them for your next RV or any of your RV needs! read more

We were visiting the area and had to leave our trailer at Camping World after requiring a new axle. Brandi was great to deal with. She kept us informed about the status of the axle and repairs as it had to be built and shipped. She was very accommodating about keeping the trailer for us until we were able to make the trip to pick it up. She ensured we were all set for our trip home, even bringing her personal vehicle with compressor over to make it easier for us to top up the tires. Thanks Brandi!! read more

Amazing place to purchase a camper. Staff is very knowledgeable and fun. No pressure buying here and it's nice to experience that

Went in today to pick up a few things and received the best service we have ever received in a camping world.. everyone was kind and helpful. Thank you Brittney for your help and patience. Also want to thank Dillion for taking the time to show us propane parts your attention to good service was appreciated. read more

don't trust the positive reviews for this company, after purchasing the RV the dealerships staff will basically coach you into giving them a great review and in some cases have an incentive for you to give a good review. I purchased a brand new a 2019 Forest River Cherokee alpha wolf 26 RL -L model on December 31st 2018. within a few weeks of owning the unit The galley tank started leaking and damaged the underbelly cover. Contact at camping world of Chattanooga where I purchased the unit from and told them the issue. but because I live in pigeon forge Tennessee and they're in Chattanooga they agreed to cover the diagnostics on site by a third party company and once everything was approved by warranty for repairs it was done by mobile company out in my area. well a few weeks after the repairs are done for the galley tank my black tank started leaking with the same issue. Turns out when the tanks are installed at the manufacturer whoever installed the under valley covered drilled the screws that held under belly cover up drill them into the connectors for those tanks in two separate locations. Contact the camping world of Chattanooga again and when I purchase unit from they agree to come pick it up transported there fix and bring it back to me after 2 months of back-and-forth they never came and got it and so I went through camping world of Knoxville. arrange to have the unit towed over to them gave him a few days to look at it and figure everything out that was needed for warranty work. Picked it back up brought it back home and then a few weeks went by they ordered all the parts took it in gave him a week to fix everything and they never had the black tank replace they figured they could fix it but they didn't even attempt to fix it. And installed the new underbelly cover sloppy and uneven and only the front half was replaced despite being approved And them sent the whole length underbelly cover. I told them that was unsatisfactory and they agree to get it replaced because they already had it approved by Forest River for replacement under warranty. well fast forward a few more months to a year now and the repair still have not been redone and camping world of Knoxville keeps sending me around in circles and the Marcus lemonis helpline is useless they didn't do anything but tell me bring the unit back in to look at it for the 4th time now and diagnose a problem that's already been approved and paid for by Forest River under warranty. as many of you probably already know and I learned the hard way camping world is a very sketchy company. And I could tell you wholeheartedly avoid camping world of Knoxville and camping world of Chattanooga at all cost!!! They're service managers at both areas why do your face lie in an email and don't want to honor their original agreement. Sad to say camping world lost another customer, that's if they even care because they already got my money for this unit and sold me a lemon. read more

Worst in the world bought a camper in July. Need a couple of things fix pick it up nothing was done said they had to order items 6 weeks later finally got it in a week later 2 out of seven things were fixed but they said everything was fixed. Again had to order parts. It's been a couple of weeks will not return calls or email staples coming out of roof and walls. Update. Have sent my info to CSTeam and of course nothing so far. read more

Spent $100k on a used RV with only 12,000 miles on it, we were told serviced and in great shape. The very first trip the AC went out as ONAN generator was overflowing with black oil, the filter was burned. I guess they did not change that oil or check it. Three days later on the same trip the Navigation, Radio, Cameras in essence the entire system went out. The help line response "you know you bought a used vehicle", the 4 year $7,100.00 Good Same protection did nothing. Had to sell rv for substansial loss and the kick in the head for just 6 months out of the 4 years they are keeping over $2,000.00 of that $7,100.00 and are refusing to show me the pro-ration. Cancellation fee is only $50.00 they are thieves. read more

I wish I could give them a 1/2 star and that would be generous. I purchased my RV their in Jan of 2023. After I left with the camper I had some question about a few operational things. Would not call me back. I got a hole in my roof and needed a new roof. Service guy acted like I was bothering him so I took it to Weekend RV in Clinton (GREAT PLACE). Paint started fading after I paid $995 for their super coating they had a 5 year warranty on it. I could not get anyone to call me back and the lady that answered the phone gave me 20 question just to leave a message on somebody's phone. I finally called and said I was interested in a new camper and boom, somebody was on the phone. Finally somebody called me and I had to call another company to get the warranty matter started. Bottom line is they suck at what they do. Go to a smaller RV place to purchase your RV. Camping world don't give a crap about you. read more

Parts department is great! They were very friendly and went out of their way in helping me resolve an issue I was having with my camper's refrigerator. read more

We purchased our brand-new RV about 3 months ago and this thing has been falling apart one thing at a time. It started with a hairline crack in the basin of the shower pan and escalated to the baseboard under the slide breaking off when the slide closed (the screws were rusty and sheered completely off). There is a continued litany of issues with this defective product; we have a significant amount of travel that we have arranged and can't afford not to have the use of our RV; which the earliest time to have it serviced is a month from now (and who knows how long it'll take before we could even get it back). I received a VIN report stating that this RV had been in an accident and yet that wasn't disclosed. How is this brand new if it's been in an accident? UPDATE 10/22/2022: After the rigmarole of contacting their corporate customer care team, as provided in the comment, who then directed me to their Customer Service Specialist from their regional leadership team (which I doubt made its way to upper management as they claimed it would), the best they could do was have the dealership where we bought the RV (an 8 hour round trip), have their service director call me (and not return my call) to schedule an appointment to bring it in and "work" us into to their schedule. I've already contacted all of our local Camping World service centers and everyone has a lead time of at least one month to start even looking at the RV; then there's waiting for ordered parts and then the actual work itself. I sent them a lengthy email regarding all the defects and explained to them why we can't afford to be without our RV for such an extended period of time. Their response shows an egregious level of tone-deafness by offering a solution that we've already explored and determined can't work. Also, no one has addressed the fact that the RV was flagged as being in an accident. I'm no better off than when I started. read more

Traveling in our class A motorhome with car in tow our lights and breaking system failed. We called camping world and they got us right in. We kept adding things for them to look at and they agreed to look at each one. They didn't stop until all was working properly and we were back on the road. The staff was kind and courteous at all times. Have no idea why the bad reviews. Our experience was exemplary. I have this camping world down as a place I can rely on for repairs on the road. Highly recommend. read more

We purchased a used Class C from the team at Knoxville Camping World in December, 2017, and have received EXCEPTIONAL service all the way around. Even though the unit was used, and we didn't spend a fortune, we were treated with respect and made to feel important. Just today, while having them walk through the de-winterizing process with us, the tech discovered that all 6 tires were bad, and HAD BEEN when we purchased the unit. Due to some unfortunate miscommunication, that information hadn't been shared with us (quite the opposite), and we were NOT HAPPY, knowing that 6 new RV tires were going to be VERY expensive. We spoke immediately with Marvin, the Sales Manager, and he stopped everything he was doing to check on the paperwork from our sale. Sure enough, it had been noted that the tires were not good and would need to be replaced. He immediately said, "I will take care of it and get you new tires. I'm sorry this happened." THAT is why we deal with Camping World of Knoxville. The team there is honest, hard-working, and dedicated to the customer, and we are MOST appreciative of how they deal with ALL customers....not just the ones purchasing a $150k new unit. read more

NEVER AGAIN I will drive to Timbuktu before going to Camping World of Knoxville, 4223 Airport Hwy, Louisville, TN. HEY CAMPING WORLD web director see here my Solitude was lost in a fire. Hello, I your customer was NEVER CONFSUED. I am giving buyers suggestions of places they can go and get good deals with companies who TAKE CARE of their CUSTOMERS. We have bought 5 looking for 6 now due to that fire I told you about. And our 1st and worst was a North Trail travel trailer from Camping World Katie TX. YOU might want to educate yourself before making statements as if we the BUYERs are dazed and confused. *From my original post* We lost our beautiful 42ft 5th wheel Grand Design Solitude extended living to fire at our camp Rutledge TN 5.11.20. You must have been confused thinking I was there to buy a Solitude, those are sold at Laszydays RV in Strawberry Plains, TN. HEY CAMPING WORLD WEB Director SEE HERE THIS IS WHAT WE FOUND ON YOUR LOT 2018 FOREST RIVER CEDAR CREEK 38ERK USED Stock # 1783468} *From my original post* We found a camper at this location. They said they work with fire victims and insurance companies and know it can take a while. So we ran credit, scores high 800, deal was made, We were told by both sales guy and finance Mgr they deal with fire all time, they know it can take long working through insurances (USAA & GAP). Also they could even hold it until end of July while the lot was being cleaned and cleared of several burnt trees (45 of them) made the deal, even brought them a customer my daughter same week made a deal traded her loft GD Solitude for a smaller FL living cheaper camper. We get an email from sales mgr to tell us we need to call them as soon as possible and we were informed that we either needed to be able to move forward that day or our camper would be sold out from under us as they had another offer. He told my husband the salesman was wrong to tell us they would wait , we only had 30 days to work through insurances but they would hold the $1000 we put up towards the camper we chose to put down on another one. Several things wrong with this statement either salesman or mgr both gave wrong info out, you need to make it right with your customer regardless of who gave out wrong info , making it right would have been easy ... simply ask customer to come in and resign the contract to extend out 30 days by this time both our insurances have paid out the old camper. NEVER NEVER say we will hold your down payment monies thinking we will return to deal with you again after not making it right with us. In fact had my daughter not put money up front with her deal she would have cancelled her purchase from you as well, and lastly and most important they DID have our phone numbers yet sent an email for us to call them. My suggestion to anyone considering this place is just pass them by there are serval other LARGE dealerships that make great deals. Like DIXIE RV, LAZYDAYS RV and FUN TOWN RV. reply below from camping world web director Response from the owner2 days ago Hey Sherrie, we think there may be a bit of a mix up here! We are disappointed to hear of your experience, however we think you may have us confused with another dealership as we do not sell Grand Design RVs. If you have any questions please feel free to email us at csteam@campingworld.com with your contact information and more details. read more

Detoured miles out of our way to go to their Giant little Guy Teardrop camper sale. Called before making the detour and was told they had a large inventory of Little Guy campers as well as other lightweight campers. Arrived to find the that the entire staff was either smoking cigarettes or smoking the place up with a grill. As a result the salesperson seemed totally uninterested. After we walked the lot without a salesperson we found one small teardrop that was used and had severe water damage that they had made no attempt to repair or clean. The salesperson walked up and seemed bothered by us For not wanting a fifth wheel or bus. Left annoyed. Other info: Bathroom was not clean Located well off the beaten path and not worth the detour Location is extremely hard to get in and out of If you have to make a left turn. read more

Please don't waste your time. I read the reviews on Yelp prior to going in, saw the 2-star rating, and decided to give them a fair shot. I should not have. The lady working the front, shopping side of things was extremely friendly! When we asked to look at some units they couldn't figure out 'who was next' and no one really seemed enthused to assist us. The units we toured we dirty, damaged, not functional, and just overall disappointing. How is a 2020 model already showing obvious damage?!? This location obviously doesn't take care of their products. From there things got worse. The communication between sales and the finance dept was a mess, they lied to me multiple times, then wouldn't get back to me. And in the end they actually raised the price of the unit I wanted during the negotiations. I walked away. I should never have walked in. I beg you not to waste your time!! read more

Worst experience of my life. Bought a brand new Thor June 2018, and it has been nothing but trouble since. It has to stay a couple of weeks after I bought it to fix some things. Pick it up and get it home, and things aren't fixed including a large gap at top of door which let 1000s of bugs get in. Took it back again after electrical system stopped working and again pointed out door and some other issues they were supposed to fix. Picked it up again a couple of days ago, and had then dewibterize it. Got home, grey and black tanks still full of antifreeze, fresh water tank empty, and the wonderful surprise of getting up this morning to no hot water. Put out canopy because it was raining, came back an hour later and it was collapsed and broken away from the back (an issue it never had before the last trip to service). I'm thinking they must be like some of the chain auto repair places where they always mess with something that will break soon so you have to keep bringing it back over and over again, and they get paid for "warranty" work. Best advice, DON'T BUY OR DON'T SERVICE at Camping World Knoxville read more

This place is supposed to be a Little Guy dealership that carries the smaller teardrop campers. They had one USED one with water damage, no electrical or AC for $4,000. Not to mention the guys working there would rather puff on their cigs than help you at all. Sales guy said "there is another one upfront, I think" I will be special ordering my teardrop from New Wave Campers for a little over 3k AC etc. included. Just another RV dealership that doesn't care unless you are looking at a 100K model. read more

Do not NOT bring your RV here. Go anywhere else. Even a buddy who doesn't know what their doing would be better This company has had my RV since April (June 20th at time of this review.). This is a brand new unit that Camping World of Cocoa Beach damaged fixing an awning. BRAND NEW unit and they have had this unit now for 2 months. Camping World of Cocoa Beach had it for a month and never even did the work and they are the ones that damaged it. This has been the worse experience ever. Billy the "service manager" has done nothing but give empty promises. He even promised to wash the RV and did not even do that. These people do not want your business. Drive to Asheville Camping World. Even the 2 hour drive would be quicker then even getting someone to answer the phone at this location. Yelp - 1 star is far to many for this place. read more

Made an appointment to have warranty work done... when dropping the camper off they told us to pick it up a day later than originally quoted. On the day that was told for pick up, they still had not got the in to work on it. I understand that they get busy, but appointments should alway come first. If you can go elsewhere to have maintenance done on campers, I'd recommend that. read more

I will start by saying we have owned numerous rv's over the years and have dealt with many rv dealers. Camping World of Knoxville is by far the absolute worst place we have ever dealt with in all our years of having an rv. We bought the RV and drove it home, only to find we couldn't open the slides because a "wire" had came loose. Drove 1 1/2 hours back to have that corrected. The very first trip, water is pouring in from the bathroom vent because of a cracked vent hood, the service light came on the generator, the door handle broke. The "promise" from Camping World to fix the blind the day before we were supposed to have an alignment done was a lie also. The service department just hung up on me when I asked them why they told us to have the rv down there a day in advance of the alignment so they could fix everything they were supposed to. We have never been treated this way at any dealership we have bought from and recommend that no one ever has to experience what we have so far with this dealership. read more

Just bought a 2017 Mallard M 27 at Knoxville camping world and could not be happier. Our sales person, Mike Choura, was awesome and got us the deal we wanted. Highly recommend Mike and all the folks at Knoxville Camping World! Great experience! read more

Camping World - Kodak - First camping trip in our new Mallard M 27. Loving it! - RV Dealers Near Me - Kodak, Tennessee

I would leave zero or fewer stars if possible. Our camper has been with this vendor for five months undergoing repair of several warranty issues. With current circumstances, I understand some delays but the lack of communication, customer service, follow up, conflicting information and basic hospitality make this experience one of the worst I have ever dealt with from a consumer standpoint. The corporate office is even less helpful. We still do not have our camper and even if we receive it as "promised" this week, the repairs will not be totally completed. I just hope the repairs that have been completed are adequate. That having been said, I will never use Camping World for any future business! read more

All of these reviews are a great asset to somebody like US who actually just had one other sales people on the phone who told us she thinks the RV we were looking for is there. I want to say again she thinks it's there. We are in South Carolina and willingly would've made a trip up there to look at the RV as we like what we saw on the Internet. Currently we are in route to another RV dealer that had excellent reviews are five stars so we're driving two hours to that location. So location not being an issue. But the reviews help definitely show people think they know what is on their lot or not willing to work with a customer to help fulfill their RV needs. Kudos to the person that came up with the idea of doing reviews read more

Do your research.. Look at fees, prices, financing, service after you buy etc. nothing is what you think it is.

I see lots of negative comments on here about Camping World, but I had only good experiences with them. We bought a new Keystone Hideout in April and they worked with us to find the exact trailer for our needs. The salesperson, Holly, didn't try to talk us into anything we didn't want or use high pressure tactics on us, the finance person worked with our budget, and they had the trailer ready when they said they would. The man who went over it with us when we picked it up did a really good job and answered all our questions. I am pleased with our trailer and with our experience at Camping World of Knoxville. read more

Horrible place! Bought brand new 2021 rv. Took it in for repairs and new tires. Get it home nothing has been fixed. Had the wrong tires so had to purchase a second set. Called them to say that the problems were not fixed and they gave us a disconnected phone number for technical assistance. Really? Very rude people. Still don't have our brand new rv fixed. Water leaking tv's don't work. Should have known from the start it was going to be bad when they paid the wrong bank for our trade and then bounced the check to the correct bank. Stay away from Camping World. read more

I wouldn't recomend going here. Upon pulling into the parking lot an angry employee named Jerry pulled up and hostily notified me I was not in the right place. No matter how nice I was to him he was still hostile. And before he pulled off he gave me a veiled threat by asking if I was having my coach worked on there. After I said yes he drove off laughing. If camping world keeps employees like this, why would a customer come back? read more

Worst service I have ever seen in my life. Owner is horrible at customer service. Unwilling to help and very disrespectful. I would not recommend anyone to go to this place. Buy your camping supplies somewhere else. read more