Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

This is a Eastern Mountain Sports type store. Same basic premise but maybe with more name brand…read morepretty-expensive clothing and equipment. My only hang up with this store, which may not necessarily be their fault, is it is expensive. They do have a great selection of canoes and yaks. They also do rentals on some items so it's nice to be able to try things out before you buy.

Really excellent store for canoe and kayak sports... great selection of boats and one of the most…read morecomplete arrays of accessories and safety equipment you'll ever see. Complete selection of Thule and Yakima racks. Also, great selection of outdoor/mountain clothing, footwear, books, and hardware for cooking and climbing. No bicycle stuff, but that's pretty well covered by other stores in the Amherst/Northampton/Hadley area. Prices are normal, not super discount and not like a boutique shop either. We bought two kayaks there and they were good with the price. Been back many times. I prefer them over EMS because the have a bigger selection, and because when you buy there you're supporting a local business instead of a national chain.

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

This EMS has great staff and great gear, its a small store but they pack a lot of good quality…read morestuff in that small space. Great options for many different price points and all the gear and apparel I have purchased from them has treated me well on many hikes and camping trips. They have some great deals for students as well as for rewards members, I have had great experiences with the entire staff. Dan and Ian have both went above and beyond to help me. Retail is hard in general, and I imagine could be even more difficult in a store that sells so much specialty product. The product here is good and the staff here is amazing.

Brought 8 golf clubs in to be re gripped and it was a train wreck from the beginning. Golf…read moredepartment employee couldn't figure out how to re boot the computer, so I had to help him and then he couldn't sign in After 10 minutes he finally figured it out. Took another 20 minutes to enter my information. Finally picked out the grips and received pricing, but when checking out the couldn't figure out the proper pricing. After that got figured out I asked if they would give me a call when done and they said yes. Told they would be done in 1 day. Never received a call, so called them and was informed they couldn't do the job because grips were too old. Isn't that why you get new ones? When to pick them up and found one of the grips butchered and the rest not touched. I asked for a "manager" and I spoke to a rude incompetent person who offered nothing other than interrupt me every time I tried to speak. Overall awful experience.​

Well stocked clean store that had exactly what I needed. The sales staff was attentive and helpful.read more

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Update: June 2024 Dean the store manager was OUTSTANDING…read more He really went out of his way to help find the right shoes for me. Here it is - 3 years later, and I would give them 10 stars if I could. The name of the store may have changed, but the service remains stellar. This is an excellent store!! A+

Great shop! Some good sales on decks and amazing sale shoes! Clerk dude was nice and happy to…read moreanswer questions! Got an awesome shirt with one of their designs for $20!! Not many places period have shirts for under $40, so gotta love that!

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Took my bike there to get fixed and they replaced the rear derailleur but the same problem…read morehappened, caught in spokes and mangled it. Someone there really doesn't know what he is doing. You're rolling the dice here. When I brought it to the shop in Belchertown, he found that the front spokes were way too tight and the wheel was way out of true, the rear skewer was about 30 years older than the bike, so not the same skewer that was on it when I brought it to Valley, got the gear shifting problem solved with a new Acera derailleur and all the adjustments for less than $70.

Owner here is a POS scalper. I seen target right above them do a big Pokemon restock and he sent…read moreall his employees to buy out the 45 white flare etbs and then over price them immediately in store. That should be against mall policy but a true piece of garbage. DO NOT SHOP HERE. He gets everything at market price from target and then has a monopoly and resells for 3 times the price. I saw him happy af after he cleared out the shelves. Within 15 minutes the shelves were empty.

We're from Miami, Florida but my son is a Tom Brady fanatic. He was looking for the jersey, but…read morethey were out of his size. The store is really huge and also is a hobby collection store as well. Many gifts you can select from if you're looking for autograph items to trade cards. I saw a really nice Miami Dolphins hoodie, but since they didn't do to well this year, I changed my mind. I really like the football cleats that were autographed by a football player as well. If I had to do it all over again, I would've gotten the Dolphin hoodie. It was really nice.