Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

This is a Eastern Mountain Sports type store. Same basic premise but maybe with more name brand…read morepretty-expensive clothing and equipment. My only hang up with this store, which may not necessarily be their fault, is it is expensive. They do have a great selection of canoes and yaks. They also do rentals on some items so it's nice to be able to try things out before you buy.

Really excellent store for canoe and kayak sports... great selection of boats and one of the most…read morecomplete arrays of accessories and safety equipment you'll ever see. Complete selection of Thule and Yakima racks. Also, great selection of outdoor/mountain clothing, footwear, books, and hardware for cooking and climbing. No bicycle stuff, but that's pretty well covered by other stores in the Amherst/Northampton/Hadley area. Prices are normal, not super discount and not like a boutique shop either. We bought two kayaks there and they were good with the price. Been back many times. I prefer them over EMS because the have a bigger selection, and because when you buy there you're supporting a local business instead of a national chain.

everything I needed for a child's rain gear at reasonable prices, and stellar quality .read more

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

WATCH THE PRICE THEY CHARGE YOU AT THE REGISTER. I had to walk back to do multiple price checks…read moremyself after the listed price on the shelf was lower than what they tried to charge me in after scanning the barcode (in fact, most products DID NOT have a listed price where I was looking). Last price check I did one of the employees was taking the sign away. Idk if it was to tell the person at the register or not but when I said something about it they said it was "store policy" to charge the listed price and not the inflated price in the computer.... Yeah pumpkin its also consumer law in MA. Staff was pretty sycophantic or checked out any time you tried to talk to them. Thanks I guess though, wound up saving hundreds just by getting so frustrated at the ordeal. Turns out, Holyoke Sporting Goods had the main sporting stuff I needed at a fraction at the price.

Brought 8 golf clubs in to be re gripped and it was a train wreck from the beginning. Golf…read moredepartment employee couldn't figure out how to re boot the computer, so I had to help him and then he couldn't sign in After 10 minutes he finally figured it out. Took another 20 minutes to enter my information. Finally picked out the grips and received pricing, but when checking out the couldn't figure out the proper pricing. After that got figured out I asked if they would give me a call when done and they said yes. Told they would be done in 1 day. Never received a call, so called them and was informed they couldn't do the job because grips were too old. Isn't that why you get new ones? When to pick them up and found one of the grips butchered and the rest not touched. I asked for a "manager" and I spoke to a rude incompetent person who offered nothing other than interrupt me every time I tried to speak. Overall awful experience.​

The way they treat you, FORGET ANYWHERE ELSE…read more Finish Line, Footlocker, and Champs..... Good bye!! Seriously, Ella helped my mother and I out with buying shoes and accessories. She did the test with their machine and I learned more about my feet than I ever have in my life. She was patient and answered any questions I had, I did not feel hustled, rushed or ripped off when leaving. Like people do at the other 3 stores mentioned above. Go see Ella at Marathon Sports!

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Lots of customers service help! Good info and well made products! Shopping here again! Thanks!read more

Great shop! Some good sales on decks and amazing sale shoes! Clerk dude was nice and happy to…read moreanswer questions! Got an awesome shirt with one of their designs for $20!! Not many places period have shirts for under $40, so gotta love that!

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Took my bike there to get fixed and they replaced the rear derailleur but the same problem…read morehappened, caught in spokes and mangled it. Someone there really doesn't know what he is doing. You're rolling the dice here. When I brought it to the shop in Belchertown, he found that the front spokes were way too tight and the wheel was way out of true, the rear skewer was about 30 years older than the bike, so not the same skewer that was on it when I brought it to Valley, got the gear shifting problem solved with a new Acera derailleur and all the adjustments for less than $70.

If you're in the market for a new or used camper, look no further than Orchard Trailers. After…read morevisiting several other dealerships, we knew immediately that this was the place--we found exactly what we were looking for and so much more. The entire Orchard Trailers team is absolutely phenomenal. * Jake, our salesperson, was outstanding from day one. From our initial inquiry through pickup, he was never pushy--only honest, knowledgeable, and incredibly informative. When we picked up the camper, he spent over two hours carefully walking us through every nook, cranny, and option. We never once felt rushed, and no question was ever made to feel insignificant. It was clear that Jake genuinely wanted us to feel confident and fully informed before we left. * Jimmy, affectionately known as "the sticker guy" (LOL), went out of his way to help us when we asked for a new Orchard Trailer sticker. After being treated so well, we proudly wanted everyone to know where we bought our camper--and Jimmy was more than happy to make it happen. * Tom and Spencer, the techs, did an excellent job installing our hitch and even caught that it had been previously installed incorrectly. Rather than overlooking it, they took the extra time to fix it properly, ensuring everything was safe and done right. Their team of technicians went over every inch of the camper making sure any issue was handled ensuring we would be able to enjoy it worryfree. * Brian in service and parts was equally exceptional, thoughtfully answering additional questions and making sure nothing was overlooked. Even though we purchased a used camper, we were treated with the same care, respect, and attention one would expect when buying brand new. By the time we left with our 2017 Rockwood Roo 23WS, we felt less like customers and more like long time friends. As second generation buyers from Orchard Trailers, we can confidently say we will recommend them to anyone and everyone without hesitation.

At 8am on the morning of a trip our slide wouldn't close…read more After technician talked us through getting slide closed over the phone Orchard had us come straight in. Within an hour slide motor was replaced and we were out the door and on the road. Always superior service!