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Services - Tim's RV

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Orchard Trailers

Orchard Trailers

(10 reviews)

If you're in the market for a new or used camper, look no further than Orchard Trailers. After…read morevisiting several other dealerships, we knew immediately that this was the place--we found exactly what we were looking for and so much more. The entire Orchard Trailers team is absolutely phenomenal. * Jake, our salesperson, was outstanding from day one. From our initial inquiry through pickup, he was never pushy--only honest, knowledgeable, and incredibly informative. When we picked up the camper, he spent over two hours carefully walking us through every nook, cranny, and option. We never once felt rushed, and no question was ever made to feel insignificant. It was clear that Jake genuinely wanted us to feel confident and fully informed before we left. * Jimmy, affectionately known as "the sticker guy" (LOL), went out of his way to help us when we asked for a new Orchard Trailer sticker. After being treated so well, we proudly wanted everyone to know where we bought our camper--and Jimmy was more than happy to make it happen. * Tom and Spencer, the techs, did an excellent job installing our hitch and even caught that it had been previously installed incorrectly. Rather than overlooking it, they took the extra time to fix it properly, ensuring everything was safe and done right. Their team of technicians went over every inch of the camper making sure any issue was handled ensuring we would be able to enjoy it worryfree. * Brian in service and parts was equally exceptional, thoughtfully answering additional questions and making sure nothing was overlooked. Even though we purchased a used camper, we were treated with the same care, respect, and attention one would expect when buying brand new. By the time we left with our 2017 Rockwood Roo 23WS, we felt less like customers and more like long time friends. As second generation buyers from Orchard Trailers, we can confidently say we will recommend them to anyone and everyone without hesitation.

At 8am on the morning of a trip our slide wouldn't close…read more After technician talked us through getting slide closed over the phone Orchard had us come straight in. Within an hour slide motor was replaced and we were out the door and on the road. Always superior service!

Camping World - West Hatfield

Camping World - West Hatfield

(50 reviews)

We purchased a new trailer recently. This is not the first trailer we have purchased and most…read morelikely will not be our last. We had the most amazing customer service, from our sales rep JD, to our demo rep Bob Allen, to our delivery driver Spurlin, the entire experience was amazing. Whope we were wowed by everyone we dealt with, we were extremely impressed by Spurlin. Our old (traded) trailer was on a permanent site and was extremely difficult to remove. It took hours! At one point we had to relevel the site and move some rocks. Spurlin asked for a shovel and got to work helping us! He was friendly, polite, courteous and so very patient. All of these experiences combined will keep us returning to Camping World, not only that, it will make us tell others about how amazing our experience was. Thank you to the entire team of professionals at Camping World Hatfield for all your help. Happy camping!

I tried to find something positive to say, and yes -- some of the employees were decently kind. But…read morekindness does not excuse what happened. My uncle, a combat Vietnam Veteran and senior, purchased a preowned RV from Camping World that was completely overpriced. He drove it less than 28 miles, and when I asked if the dealership would buy it back, they refused outright. It is incredibly disturbing to watch a company profit off of someone who should have been treated with honesty, fairness, and respect. Taking advantage of seniors is bad enough -- doing it to a Veteran is beyond disappointing. I would never recommend this place to friends, family, or anyone looking to make a major purchase. Please do your homework and protect your loved ones before signing anything here.

Vermont Rv Sales & Service

Vermont Rv Sales & Service

(3 reviews)

These folks really saved my bacon! The first day into our family vacation touring Vermont, a hot…read morewater line sink fitting snapped off, effectively forcing us to dry camp overnight. My wife and two teenage daughters were none to happy however the campground we were staying in recommended these helpful folks. After calling to let them know we were coming down and 20 miles later, one of the techs was actively working to replace the fitting and water test the system. They even freed up an external drain valve and got that working too! Within 30 minutes were off and on our way to our fun destination of day after charging a fair price for their service. A huge thank you from your new fans (and cheerleaders!) here in NJ. Highly recommended to anyone near them when in need of RV parts or service!

This place is great! I took my Roadtrek in to get help with the sewer pipe, and not only did they…read moreget the sewer pipe fixed in a very short amount of time, they fixed my drawer hinges and gave advice on a number of other problems I'd been having. Because of this advice, I was able to move forward in fixing several things that had been broken for years. The staff is very competent, the few I spoke with being RV owners themselves. So, unlike a lot of other repair shops, they actually know what they're talking about! - Down to which toilet additive is environ-friendly and which isn't ;) Everyone I met there was very friendly and the place has a relaxed family atmosphere. I wish I lived in the area, but I will definitely make this my go-to place for RV help whenever I'm passing through.

Tim's RV - rv_dealers - Updated May 2026

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