If you're in the market for a new or used camper, look no further than Orchard Trailers. After…read morevisiting several other dealerships, we knew immediately that this was the place--we found exactly what we were looking for and so much more. The entire Orchard Trailers team is absolutely phenomenal. * Jake, our salesperson, was outstanding from day one. From our initial inquiry through pickup, he was never pushy--only honest, knowledgeable, and incredibly informative. When we picked up the camper, he spent over two hours carefully walking us through every nook, cranny, and option. We never once felt rushed, and no question was ever made to feel insignificant. It was clear that Jake genuinely wanted us to feel confident and fully informed before we left. * Jimmy, affectionately known as "the sticker guy" (LOL), went out of his way to help us when we asked for a new Orchard Trailer sticker. After being treated so well, we proudly wanted everyone to know where we bought our camper--and Jimmy was more than happy to make it happen. * Tom and Spencer, the techs, did an excellent job installing our hitch and even caught that it had been previously installed incorrectly. Rather than overlooking it, they took the extra time to fix it properly, ensuring everything was safe and done right. Their team of technicians went over every inch of the camper making sure any issue was handled ensuring we would be able to enjoy it worryfree. * Brian in service and parts was equally exceptional, thoughtfully answering additional questions and making sure nothing was overlooked. Even though we purchased a used camper, we were treated with the same care, respect, and attention one would expect when buying brand new. By the time we left with our 2017 Rockwood Roo 23WS, we felt less like customers and more like long time friends. As second generation buyers from Orchard Trailers, we can confidently say we will recommend them to anyone and everyone without hesitation.

At 8am on the morning of a trip our slide wouldn't close…read more After technician talked us through getting slide closed over the phone Orchard had us come straight in. Within an hour slide motor was replaced and we were out the door and on the road. Always superior service!

Mike found the SUV of my dreams and went above and beyond to make sure I got it. My Husband said he…read morewas great to work with and we would definitely buy from him again. he went out of his way to make sure my 4 runner was perfect before we picked it up.

Bought a 2015 Honda CRV with 141000 miles on it at R$M in Orange MA. Still very happy with R&M and…read morethe CRV! Still running like a top it will be a year this May 2026. Thank you Mike! Scott Serewicz

Used them through my AAA membership and they arrived quickly and were able to help me out with my…read moreproblem.

Used AAA when broken down on the side of route 2. The tow truck had a great response time, the…read moredriver called to let us know he was on his way and check to make sure he had the correct location.

Company never made good on selling me a defective vehicle, frame cracked after less than 9 months…read moreof driving, still paying for it while it sits in my driveway. Think of a typical sketchy dealership that gets you into a shady deal and this place is that stereotype.

TLDR; I was initially very nervous about buying a car from this dealership - from the start I had…read moremy guard up - everyone has heard the horrible stories about buying from one of these 'sketchy' side of the road used car dealerships. However, my fears were all proven wrong in the end, and I'm now the proud owner of a rare fully loaded Audi that I got a fantastic deal on - under 50K miles for about the private party KBB book. New England Auto let me take the car to a mechanic an hour and a half away, and was communicative with me throughout the process. I think there are probably a lot of really good deals on this lot due to the remote location and small dealership. However, the purchasing process had some flaws, which is why I'm subtracting a star - for the full play-by-play, read on below: ----- I stumbled across this dealership looking for a very hard to find Audi, so I made the hour and a half drive out to western Mass to see it. The car looked great, but they only had one person working there (his name was Corey), and he was nice and let me take it out for a test drive alone. It drove wonderfully, but I insisted on taking it to my mechanic all the way back home, which to my surprise, was allowed. So, I drove it an hour and a half back to my mechanic, who inspected it, and said "This is the cleanest pre-purchase inspection I've done in a long time." There was nothing wrong with the car, it was in great shape! So, I drove back to the dealer, having fallen in love with the car during the essentially 3 hour test drive I had. However, the buying process was not quite as smooth - Kurt wanted to wait for the cashier's check to clear before handing over the title, which I wasn't okay with (again, I had my guard up). In the end, after several calls, I suggested that they call the bank to verify the check was good, and he agreed to deliver the car to me, which they did a couple days later after expediting obtaining the title for me (they did not have the title on-premise). To be fair, my situation was a bit unusual, since I wanted to register the car myself at the RMV (instead of the dealer registering it for me) since I was on a time constraint. You may have a different situation if you want them to register the car for you. Two nice gentlemen delivered the car, and signing the paperwork was surprising quick, it took all of 5 minutes at most. They handed over the title and keys and I had my dream Audi! I've driven it almost a thousand miles, and true to both the dealer's and my mechanic's word, I've found the car to be in excellent condition, aesthetically and mechanically. To Kurt and his employees: I would recommend trying to smooth out the purchasing process a bit more to make future customers feel more comfortable. While I'm sure intentions were good, asking for a holding deposit on the car before I even saw it made me feel nervous (I declined), and I don't feel that my desire to hand over the cashier's check and get the title at the same time should have been met with so much resistance initially. These things can make a big difference when it comes to feeling comfortable when making a purchase this big. Props for letting me drive the car so far to the my mechanic though, and for being accommodating with my unusual situation. Anyways, overall, very pleased to have done business with New England Auto Network, and I would do so again. I got my dream car in great shape, at a great price!

Ron is knowledgeable, kind, competent and exactly the kind of person I want working on my car. Not…read moreonly did he quickly fix my issue, but then offered a bunch of useful info about the area (I just moved to Gill). His prices are more than reasonable. I'll be going to him to change out my snow tires and for all the things my car needs. Highly recommend him!

Ron is amazing. Always goes out of his way to help. He even texted me over the weekend to update me…read moreabout repairs and picked my car up from my house for me because I was working. Incredibly knowledgeable and prices are very reasonable.

Absolutely the best RV repair in a 5 state radius. I've been back 3 times, and each repair was…read moredone on time and correct. My grey water was replaced, I got new appliances installed, and the first time I had a water leak that ruined all the wood in my storage. I can't say enough about Paul, Lesley and the staff there. Highly recommend you try Big Daddy's 1st, you won't be disappointed.

This place is AMAZING. My girlfriend and I brought our 99 Roadtrek 170 to Paul and his team and…read morethey were nothing short of wonderful. We've been traveling the country for 2 years in an RV and have been to a LOT of RV repair shops. This is without a doubt, our favorite. They are super kind, honest and incredibly affordable. They did a complete diagnostic on our camper (we're about to sell it), they fixed a ton of stuff and the total cost was around $300. They could've charged us 1K and I wouldn't have been surprised but these people are just honest and good. Go here. Trust me. Genuinely one of the best RV places in the entire US.

Boydon and Perron is a quality neighborhood local business that sells landscaping equipment for…read moreboth commercial and homeowners. Fantastic service with a name that stands behind what they sell is a backbone for them. I have personally bought two commercial mowers, two echo trimmers and two commercial blowers. Parts and service is top notch and any questions are of course answered for free. Nice to know that I have someone that I can trust in sales and service that stands behind what they sell. Before going to Home Depot or Lowe's consider a local business and neighbor such as boydon and Perron. You won't be disappointed.

Efficient and pleasant service. I appreciate that my inspection stickers are applied after cleaning…read morethe window of adhesive from the old sticker.

I've gone here for years to get my annual vehicle inspection. In some cases I've had a minor issue…read morethat needed to be taken care of and they allowed me to do that and come back rather than get an R sticker. I go out of my way to use them every year.

I brought my car in for a new starter. 27th Things went well and I was even picked up at home by…read moreBenny Rubin, the owner, once my car was done. I took off for vacation and didn't drive my car for a few weeks. Upon my return, my car was having issues starting up. I called the shop on March 30th @ 09:47 and spoke with Katie Williams. She told me to come in in the afternoon after 1:00pm because the mechanics took a long lunch between 11:30-0100. At 02:30 I arrived with my son. Katie immediately starts speaking rudely demanding to know why I was coming in at 2:30 and why I didn't come in that morning. I reminded her that she told me to come in at that time and I was following her directions. Katie then tells Greg to go look at my vehicle. He orders me to pop my hood, checks the cable connections to my battery and tells me everything looks fine. (This is his expert advise?) I tell him that a few weeks ago I had the starter replaced by them and that my car only starts sporadically. He says to me that I need a brand new starter and he doesn't believe me and I must pay for a new one. I inform him that the owner will remember me since he gave me a ride the last time I was there and I will wait for his return. Greg demands to see the receipt from that visit. I ask if the office keeps records of the work they have done in file. He doesn't respond and walks away. I park my car and wait for a minute then decide to drive home to look for the receipt. At home I call Katie and ask if they keep records and if she can make me a copy for me. it. While I have her in the phone I tell her what happened with Greg Williams outside. Unbeknownst to me, Greg and Katie Williams are married. I also try and pin her down and make her tell the truth about when she told me to come in. Of course, honesty is not her strong suit. I return to the garage to get a copy of my receipt and to speak with Mr. Rubin about them fixing their mistake. When I walk into the office there are three other people in there along with Katie. When Katie reaches to hand me the receipt, Greg Williams comes storming into the office, raging and yells "GET YOUR FUCKING CAR OUT OF THE FUCKING WAY RIGHT FUCKING NOW YOU FUCKING BITCH. RIGHT FUCKING NOW OR I WILL FUCKING TOW YOUR FUCKING CAR YOU FUCKING BITCH!" Floored, the three other men quickly walk out of the office as I say to him, "don't talk to me like that". He responds by showing even more class and cussing all over again. He then runs out of the office and steals my car. I asked Katie for his name and she refuses to give it to me. At this point I still did not know they were married. I leave the office thinking I was going to sit in the safety of my car until the owner returned. However, I cannot find it. Greg returns, and then starts assaulting me. Katie comes out of the office and says she is calling the police. I am grateful because I know that Greg will be arrested. However, she was lying (again) and never called them. Greg continued to verbally assault me, flexing his muscles to physically intimidate me, spit in my face, breathing his horrible breath on me and pushing his face and disgusting body against me telling me he was going to eff me up. During his rage Greg stated that I should have a man beat me like he does his wife. During this time the owner walked in and had to get Greg away from me. Benny Rubin, the owner, had to physically step in front of Greg and push him away from me in order to protect me. (I later found out that Greg lives in Benny's house and Greg's parents abandoned him. I can see why). Anyone that would allow an employee to work for them that behaves like this is not a business that I would encourage anyone to patronize. Classless, despicable, dishonest, rude, abusive and unsafe are some of the words I would use to describe this business. When I finally got my car back the next day, I found this: -They had punctured a hole in my gas tank -Poured gasoline on the inside of my car -Piled trash in my car -Disassembled my brake lights so drivers behind me wouldn't be aware of when I stop. (Hoping Me and my children would get in a fatal accident perhaps?) -Punctured holes in my evap lines. -Stole valuables from the trunk of my car. (Obviously helping themselves to whatever they wanted while disassembling the brake lights) -Broke both levers to the trunk and gas tanks. -Stole Auto Registration and Plate (tag) Registrations. This shop goes far beyond being unprofessional, they are illegal and dangerous, putting safety & lives at stake. ***The above mentioned is not an inclusive list and further details have been left out pending litigation.**