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CampGrounds Espresso

5.0 (1 review)
Closed • 7:00 am - 5:00 pm
Updated 2 months ago

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1 year ago

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Ask the Community - CampGrounds Espresso

Starbucks - Mango Strawberry Energy Refresher

Starbucks

(2 reviews)

Ordered hot chocolate with cinnamon not hot milk with cinnamon. Everything is usually always good…read morethere but this is the one time I was kinda like wtf.

I am writing to express my extreme dissatisfaction with the service and quality of drinks at the…read moreRipley Starbucks location. I've never written a review before, but I'm lead to share my thoughts, from my own experiences, my friends and family, and the general agreement around town because frankly, I've never heard a good word said about this place. As a loyal Starbucks customer, I frequently visit and spend a significant amount of money at Starbucks which is not cheap. However, my experiences at this particular store have consistently been negative. My usual order is an iced triple blonde espresso with customizations, including a specific amount of 2% milk and flavoring. While I understand that customized drinks may not always fill the cup to the top, the drinks I receive at the Ripley Starbucks are often significantly underfilled compared to other locations where the same order is placed and filled to the top or close to the top. As to the customer service at this store is consistently poor. On one occasion, when I politely requested a small amount of additional milk and offered to even pay for it if needed, an employee was incredibly rude, basically throwing the drink in my hand and slamming the window in my face and walking away. This behavior should be unacceptable and reflects a bad look for Starbucks. Like I said, it's not only the workers attitudes that's a problem when I order in person, through the drive-through, or mobile order doesn't matter. My drinks are always wrong or missing things I pay extra money for. Like added toppings or caramel drizzle or lining the cup with caramel that I pay for is never added. The drink is already expensive enough without them always forgetting to add the things I pay for. And When I politely ask for these items to be added, the staff responds with unnecessary attitude, making me feel like a burden for requesting what I paid for. The Ripley management needs to consider replacing/training or just hiring people who are not only skilled in making drinks correctly and know how to read a ticket but making drinks consistent while keeping a friendly attitude. On a positive note, I recall a tall guy with brown curly hair and glasses. I don't know his name but He is always super nice, and he is very quick at his job and makes good delicious drinks while being fast. He always makes the experience good making you wanna come back. He's just always very friendly and easy to talk to. Also one of the other baristas brown hair usually pulled back in a ponytail with pieces down in the front, I don't know her name either but I haven't seen her in there in a while but she writes such lovely messages on my cups and always made my drinks just right. I haven't seen her in there in a while like I said. It's upsetting. She was quiet but always very friendly and always looked very happy to be there and always smiling. Very good customer service. It made for a positive experience also making you wanna come back. You need more employees like this. I hope you take these concerns seriously and take action I'm not the only one who thinks like this. I've heard a lot of people say things like this and I'm just bringing it to you guys to hopefully to get something done about these issues. So the Ripley location standards can be better.

Bob Evans

Bob Evans

(40 reviews)

$$

We were one of two cars in the lot, so we figured we'd have a quick dinner and be on our way…read more And order of tenders/fries, a standard breakfast (eggs/bacon/biscuits), and a half sandwich/soup. When the breakfast was ordered, the server left before it could be specified. My wife had to catch her to tell her scrambled eggs. She started to walk away again, my wife stopped her to tell her bacon. Off she went, my wife had to stop her and tell her biscuits. It seems that if you order breakfast without swiftly specifying, you'll get over easy eggs, bacon, and yet to be determined bread option. It took a very long time, and we learned that they had two new cooks. No problem, it's going to take longer. Cool. Waitress kept our drinks filled, was friendly, explained things. No problem. Food arrives, my daughter's tenders and fries arrived. Only 2 of three tenders. Seriously overcooked tenders. My daughter ate one and left the other. My wife only has her scrambled eggs and bacon. We learn then that they were out of biscuits and they just started them. It would be twenty minutes. My sandwich and soup were great, no complaints. Overall, we were there for well over an hour and received only a portion of what we ordered, some of it burnt beyond being edible. I thought it would be reasonable to get a discount. Server couldn't help, which I understand, but she got the manager. The manager offered 10% off. The lack of customer service skills displayed by the manager was absolutely wild. BTW, this was the first time I have ever asked to be comped in my life and it was miserable. Strongly suggest bypassing this location. We'll continue to frequent other Bob Evans locations as it's a favorite.

Madeline, our server was friendly and attentive. I had the Turkey dinner. It was excellent. All…read morethe employees were friendly and helpful. It was a very pleasant experience!

CampGrounds Espresso - coffee - Updated May 2026

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