We Love Dr. Greenspan who has cared for our leopard gecko Clarice for years. We always feel welcome…read morehere and Clarice receives top-notch care including thorough exams with plenty of advice about her care.

Dr. Greenspan! She is truly one of the most outstanding humans. She spent a full half hour on the…read morephone with Me, talking at great length about our bearded dragon, and answering all sorts of questions. We had been concerned at some recent glass surfing behavior, and other things. She filled me in on all of her findings and possible next steps, she doled out brilliant knowledge that all lines up with best practice for bearded dragons, and I was belly laughing at certain points because she's funny. I really like her so much! If you need a reptile vet, please run, don't walk, to Dr. Greenspan.

I am a veterinarian and routinely perform surgeries myself; however, for my own dog, I did not want…read moreto perform the procedure personally. I am extremely selective about whom I trust, and I wanted her spay and gastropexy done by someone whose surgical skill and judgment I trust completely. Dr. Natt performed a laparoscopic spay with laparoscopic-assisted gastropexy, which is significantly less invasive than traditional open surgery. The procedure went smoothly, and my dog recovered remarkably quickly with minimal discomfort. Her healing and overall outcome were excellent. I would not hesitate to trust him again with my own pet and highly recommend him to colleagues and pet owners seeking advanced, minimally invasive surgical options.

Very disappointing experience. Over prescription and over charged. I'm submitting feedback to…read moreCalifornia Veterinary Medical Board. I was given medications and charged unrelated to actual treatment. Walgreens refused to fulfill the prescription as it was printed and not even signed. I wasted hours driving to even find one pharmacy over weekend to give me ointment. I have not seen any vet clinic this incompetent. Everything felt rushed, and I wasn't given a chance to fully understand or consent meds given. Communication and transparency need serious improvement. Would not recommend. They are there to bag the money doesn't seem to care about pets.

My 1 year old Frenchie has had a complicated six months with her health. After working with various…read morespecialists, I often found the medical explanations to be overwhelming and complex during what were already high-stress appointments. However, everything changed when we went to Los Altos Veterinary Clinic. During a routine appointment, I asked Dr. Gould for her opinion on my dog's condition. For the first time, I felt like I truly understood my dog's health outlook. Dr. Gould provided genuine, realistic feedback and educated us on our dog's care in a way that was accessible and clear. Her demeanor and expertise are the blueprint for what a doctor should be: empathetic, realistic, and able to translate medical complexity into layman's terms. Rather than being pushy about "right or wrong," she focused on what was best for my dog's mental and physical health, while remaining mindful of my own capacity as an owner during the recovery process. She brought tears of relief to an emotionally taxing situation. A few highlights that make this clinic stand out: * The Staff: From the front desk to the practitioners, the team is phenomenal; warm, professional, and patient. As a medical provider myself, I recognize a high-functioning team when I see one; there are no "loose ends" here. * Efficiency: Scheduling is seamless, and they respect your time. I've never found myself waiting around past my appointment time. * The Personal Touch: They treat your dog as if it were their own. They even put out an adorable personalized welcome sign for your dog's first appointment! If you value high-end medical care and total professionalism, come here. This clinic is truly "it" from top to bottom. I cannot stress enough how valuable this entire team has been for our fur baby.

First off, I love that there are separate entrances for cats and dogs -- as my cat is very shy and…read morescared of loud noises like barking. I also love how the waiting area, despite being small, is never packed. At most, it's me and another person. It doesn't seem like they're rushing people in and out and they take their time with each pet. The staff at Los Altos Vet Clinic is always so friendly and welcoming and every doctor I've come across has been so caring and kind. I really get a sense that they love animals and care about their patients. I have gotten blood work multiple times for my cat, and every time, I get a call from the doctor themselves, on the test results. I've traveled all over the world with my cat and Los Altos Vet Clinic is by far my favorite clinic I've been to. I'd highly recommend them to all cat and dog owners!

Update: if you were a client of Acadia be advised that I found the records for my dog at West…read morevalley Pet clinic, just wish Dr G would have sent out an email to clients about this change and closure of the practice, but there Is a note on the door of the Acadia office about this. I had an emergency with my Dog Tuesday and called the Acadia office and the message stated that the mailbox was full and that it no recording referring to West valley Pet clinic. My dog needed immediate attention, so the only recourse was to go to Adobe Animal hospital to get urgent care for my (my dog had been to Adobe before for urgent issues). All this could have been avoided if clients of Acadia would have received a simple email explaining its closer and where records for their pet are or a recording on their phone referring to West valley pet clinic.

Unbelievable. The business is closed, but Dr G didn't even have the courtesy to notify any…read morepatients. My dog, who I've spent thousands on (ECG's, x-rays etc). had his auto-ship prescription cancelled with no notice. When it didn't arrive and the website showed it was out of service, I called to hear a voice message that they were closed permanently. Really? It was too much work to do a mailer to the patients? But you could send postcards all day long about service reminders!! Honestly? This vet is not an animal lover. Good riddance. I am so furious today as my dog needs his heart meds, and they didn't hand any records over to the West Valley Pet Clinic, so here I am scrambling to get my dogs meds... I realize this review is pointless now they are closed, but it is making me at least feel a little better. Rant over.

We were with Dr Cameron for 35 years (long before she opened her own practice), and while she…read moreabsolutely deserves to have a wonderful retirement, she is dearly missed. If she were still there this would be a 5 star review. That said, I was disappointed with the new ownership. My first visit with Dr G was my last. I meant it when I told the front office I would never see him again. He has terrible bedside manner, spoke to me like I was clueless (I spent 15 years in vet med), and was only interested in pushing unnecessary bloodwork for a pet that wasn't even there rather than the pets I did bring in (he barely examined them as it was). Dr Saggi I liked enough, but ultimately decided to move onto a practice that I didn't have questions about. There were just too many red flags. While I didn't expect things to be exactly the same as they were, I'm sad that this is what's become of Dr Cameron's legacy.

Great first visit. Team was efficient and organized. They knew their stuff and helped my cat get…read morethe antibiotics she needed. Rachel at the front desk was so kind and helpful as well. Very proactive. I look forward to working with them again.

My dog was seen at an emergency clinic over a weekend, and the clinician there recommended having…read morehim seen by an ear specialist for video otoscopy and possibly a CT scan of the ear. UC Davis and a local specialist could not give me an appointment for more than a month. I feel fortunate to have found Dr. Kureshi, who has had extensive training in dealing with complicated ear problems and has the specialized equipment needed to thoroughly clean the ears and visualize them, as well as a CT scanner. Because the problem was somewhat urgent Dr. Kureshi made the effort to see my dog the same day I called, and was able to evaluate him and start an effective treatment. Ear problems in dogs can be hard to visualize and difficult/frustrating to definitively treat. I highly recommend Dr. Kureshi at Cupertino Animal Hospital/The Pet Ear Care Center if you need prompt and thorough care for your pet's ear problem.

If I could give them no stars i definitely would do so. I brought my dog in for some bleeding on…read morehis leg. The vet came in barely even looked at him didn't touch him or anything. Proceeds to tell me he has a heart murmur when he didn't even listen to his heart and that his leg was infected. Told me to wrap his leg and that was it. He didn't even offer to give any antibiotics or even tend to the wound on his leg when my poor dog has been limping and in pain. Then on top of that my smaller dog had gotten loose and was barking at him but didn't even get close to him and he proceeds to tell me if the dog keeps barking and attacks him he's going to kick my dog. I called also spoke with the receptionist and she proceeded to tell me the vet had a right to defend himself if the dog was barking at him. I understand not wanting to be bit but still who says that on top of the fact my dog didn't even get properly treated. I've never experience this with any vet I've been to and I will be taking my business elsewhere.

Our dog has multiple cancerous mass tumors that needed to be removed. A wonderful staff during a…read moreworrisome time for our dog and family. Dr Nesset is amazing.

Administrative experience has declined significantly…read more We've been coming to West Valley Pet Clinic for nearly a decade and specifically love Dr. Brons. Until recently, this was a 5-star clinic, but the administrative experience has declined significantly. We had always appreciated the ability to call for quick questions and book appointments--a necessity for managing a pet's health. However, communication has become a major hurdle since last year. Last year's AI system made it impossible to book an appointment for our new puppy or communicate with staff. We provided feedback at the time about how difficult this made communication. While the AI answering system is now gone, reaching a human is still a struggle. I don't think they have staff in the office answering calls anymore. Most recently, my dog suffered through days of diarrhea because of the slow communication process. It's heartbreaking to watch a pet suffer while waiting days just to get a status update on a prescription. I still trust the medical staff, but the communication barriers make it very difficult to recommend them like I used to.

I had a sick puppy and the care he received was top notch. Yes it is expensive but my pup is worth…read moreit.

My dog was violently ill they made us wait over an hour while other dogs were seen with…read moreIn 20 min with the same symptoms ( yes I eavesdropped ). Seemed like we just got randomly assigned to the worst tech and he could not be bothered so we were not seen. We finally left and found care somewhere else. Just horrible

This clinic is excellent for cat care. They are always responsive and considerate of your concernsread more

I wish someone had told me this before I went: They will refuse to do an exam on your cat, but…read morethey'll still charge you for an exam. Just paid $350 to have no exam done but for my cat do be drugged and stressed out for days. They will only examine your cat if your cat is 100% docile or pumped full of potentially fatal sedatives. If your cat so much as flinches or growls (which any cat-owner knows is normal at a vet!), they will refuse to do an exam. They claim it's because they don't want to stress out your cat, but let's be real. Five minutes of being burritoed is way less stressful for most kitties than having drugs in their system for days, especially if they've got kidney problems and/or are elderly like my fur-baby. Save your time and money, don't go here. Make sure to call vets ahead of time to see what their procedures are. I would have done that if I'd thought such a nonsensical thing were even a possibility (which it never has been with any other vet).

This review is SO overdue! I have been coming to Dr. Michelle for 9yrs . She is amazing!! Where do…read moreI begin!? I just love her staff. Everyone is so friendly and helpful, and they really all care about animals. Dr. Michelle has always been wonderful. She listens, she's patient, my dogs love her, she's professional and just a pleasure to coordinate with when it comes to my dogs' care. I lean on the more holistic side of care, and I love that Dr. Michelle really takes that into consideration when we are discussing health and meds. She doesn't just run to medication for the answer all the time. I really appreciate the balance of some holistic remedies with modern medicine for the dogs. My older dog Snickers has pancreatitis and he is on prescription food, but Just Food for Dogs as a topper and other vitamins she suggested. Also, the prices here are very reasonable. I've had to take the dogs to other vets on the occasion the office is closed for a week, and other vet prices are very pricey! Arroyo Animal Clinic doesn't try to sale me on procedures or meds. We just address what is needed. There isn't a sales pitch like some other vets do. Things can get expensive (I've had surgeries here, teeth cleanings, blood panels, and all those are not cheap. But still overall service and care cannot be beat. They really do care about you and you're animal. All in all, Arroyo Animal Clinic has been my go to veterinary for years, and I'm not going anywhere else. I drive from San Jose to come here and will continue do so until Dr. Michelle closes shop.

The team did an emergency surgery on my dog that they later decided was bigger than they could…read morehandle and needed to go back into surgery at an animal hospital capable of handling the surgery. I had to transport my otherwise healthy 3 year old English Bulldog 40 minutes away right after he was out of first surgery with open wound. My dog ended up not making it out the next surgery due to complications of intubation. But I wonder if they would have just referred me to the capable vet instead of offering to do the surgery they were confident in after reading X-rays and later decided they were not capable of doing maybe I would have a different outcome.