As being half of Don Herman's quality service first I would like to say thank you to all the…read morecustomers for the past 51 years. Your support trust confidence and friendship over the years were truly remarkable. I would like to feel anybody whoever dealt with us knew we were always honest and always did our best and most of the reviews in fact all of the reviews show this except for the one left by Tamika. Even though we ended up closing the business six months ago after being taxed out I really feel the need to respond to this review. The car was brought in for brakes by I believe Tamika's mother who is a very nice lady and appreciated the great price and the honesty. She did call back either later that same day or the next morning and asked about a noise. She described the noise I explained where they are metallic pads with new rotors there is a break in period and the noise should go away. I received a call the next day confirming the noise did go away I said thank you for the call and letting me know have a great day. Weeks later the car was towed in out of the five studs on the wheel one was broken off the other four were fine. As stated in a review it was driven for over two weeks and at least 500 miles. I looked at the rim the rim was perfect. Anyone who's ever driven on a loose wheel even for a few blocks because you would not make it much further than that Would know that the rim would be trashed because the lug nut holes would be rounded out. After almost 50 years of experience you can deduct what happened was while the vehicle was parked somebody tried to steal the tire they took the four lug nuts off and the only one they could not get off with the wheel lock. The stress of one stud and lug nut holding the tire on is what cracked that last off. It was totally impossible to go over two weeks and 500 miles on a loose wheel and not destroy the rim. I pointed that out and in good faith I put the car in the rack pull the hub bearing assembly pressed out and pressed in all five studs in case the other four might've caused any type of stress cracks reassembled it and went to Honda and bought a new wheel set for about $80 so all four locking lugs would match. I did that because I always enjoy dealing with the mother and it's a way to just make sure everybody stays happy. The job took about four hours cost me over $100 in parts including the 4 lug nuts sitting on the curb where it was parked No big deal things even out but what really bothered me was slamming me on reviews For something that if you ask any mechanic certified or not if you drove 500+ miles and or two weeks on a loose tire how long would it stay on and how bad would the rim look . Again we are officially closed thank you again for all the support through the years just felt the need to explain their review.

I have always had amazing and quality service here! I have had several vehicles that they took…read morecare of for me and never did I have to question the workmanship. They have ALWAYS been honest and fair and never tried to sell me anything I didn't need. I recommend them to anyone that wants peace of mind in knowing their vehicle was serviced correctly and honestly!

Straightforward, organized, and, honest shop. Front manager walked me through their service…read morerecommendation and parts options w/ out upselling. My repair was done within the time-scope promised. German SUV serviced here and will be back.

Excellent service and friendly staff! Knowledgeable on foreign cars and reasonable pricing!read more

My first time here, not going to lie I was nervous, I have an Audi a4 2017 premium Quattro , and…read morehad to fix it to pass my emissions, he took care of me and was straight honest and reliable, they know what they are doing !!!! I vastly encourage you to bring your German vehicles here !

I trust Asad to get the job done! He has been my mechanic for over 5 years and has expertly…read moreserviced my Mercedes and Maserati! I appreciate Asad's attentiveness and fair pricing! I am.a customer for life! Dr. Heather

Great family owned business... I had concerns about matching a Mercedes Designo custom "factory"…read morepaint on my G wagon. The owner took the time to walk me through the shop, custom paint booth and the process. The repair was made and the truck is back to perfect. I highly recommend considering these guys for high quality work.

The bottom line Modern Carriage is the best of the best body shop in Illinois! My brother goes…read morethere when his cars are in a wreck and most of the time it's not his fault. So, Vince and his team always take care of our wrecked vehicles and makes them look brand new again. My insurance company swears by Modern Carriage too, and that is a big deal because Statefarm is a huge reliable insurance company. So, they do custom jobs too, and not just collision which is cool too IMO. So, check them out for your autobody repairs and paintwork, and if you really want to see perfection this is the place to start.

I picked up my van today. I was told by another shop that the vibration I was feeling was coming…read morefrom my transmission/torque converter but it was work they didn't do. I turn to B Frank Auto expecting to replaced/rebuild them for a few grand. They ended up finding the transmission to be working order and after asking questions about the vibrations they were able find the REAL cause of the problem and have me on my way for less than 10% of what I was expecting to be paying. I can't thank them enough for their knowledge, professionalism and most importantly honesty for getting me down the road quickly and safely!

This guy is a scam artist and not a very good one…read more Said he rebuilt my trans but never did. Transfer case leaked, took it back TWO (2) times. And it still is leaking. He tried sealing exterior of case, instead of removing and installing a gasket. This Bryan at BFrank is a TURD of the highest level. HE will rip you off at every turn!

Very fast and professional. We were pleased with the service and would definitely visit them againread more

My son took his Honda accord to this idiot and I regret referring him because I thought he was…read morehonest. I had him fix a vehicle for me awhile ago and I figured why not. He charged 2 diagnostic and tried to continue stating he fixed the problem but needed to look further on something he think might be a problem. He wouldn't answer when we called. I saw what he was doing after he went from 2800.00 to try to increase it. I called him cursed him out. Letting him know that can pay you a visit. I don't play about my child. Release the car tomorrow . Beware of people coming into your community to feed off you. Close up and go to the back of the yards.

Doc Motor Works Auto Repair truly saved us on Black Wednesday -- the Wednesday before Thanksgiving…read more-- and I can't say enough good things about them. We were on our way out of town when one of our tires suddenly lost pressure. It was around 5:30pm, most places were closing at 6, and panic quickly set in. We first pulled into a nearby Tuffy to try filling the tire, but as the air went in, we could hear it coming right back out. Frantically looking around, I noticed Doc Motor Works next door and ran in about 10 minutes before closing. They must have seen the desperation on my face because Scott, the owner, was incredibly kind right away. The two gentlemen working with him were just as wonderful. They immediately took our car back and discovered not one, but two nails in the tire -- thankfully both were in spots that could be patched. While they worked quickly and efficiently, we waited inside where they have the coolest kids' area. My son literally said, "This is the best day ever!" The entire experience felt like one of those moments that restores your faith in people. Scott and his team were fast, professional, compassionate, and genuinely caring. Walking into this place completely changed what could have been a very stressful situation. If you're looking for honest, kind, and reliable auto repair -- this is the place. Amazing service all around.

I had a terrible experience at this shop and want to warn other car owners…read more I came in for a simple oil change on my car, which was supposed to cost $50 with a coupon. Before starting, the shop tried to upsell me over $1,000 in "recommended" repairs, including belts, battery, and spark plugs, which I declined. Then, after they drained my oil, they told me the oil filter cap was broken and said they couldn't finish the job unless I paid for a replacement. They claimed it had been "previously overtightened by another shop," but provided no proof that the damage wasn't done by them during the oil change. The oil filter cap is right next to the drain plug, so if it was really broken beforehand, they should have noticed that before draining the oil. At that point, my car had no oil and couldn't be driven, so I was basically forced to pay over $200 just to get my car back from a regular oil change. This felt like a pressure tactic and extremely unprofessional. If there was truly an issue with the part, they should have shown me before touching anything. Instead, I was put in a situation with no choice but to pay more than four times the agreed price. I will never return here and strongly recommend that others avoid this place if you want honest, transparent service.

Excellent service at a Great price. Honest owner and staff. Troy was Recommended by a Friend…read more Well for all Future Repairs I will be Returning to him..

Excellent service at a good price. Honest owner and staff. Troy hs been doing work for our families…read moreautos for several years now and when repairs are fixed they are fixed. no return visits.