I notice this new Tires-R-US tire shop On 16950 S. Halsted in the Harvey, IL. 60426 area that advertises Repairs / installations of Used & New Tires. Window Tinting & Auto Alarms are also listed as services offered, but take it from a very unsatisfied customer, this shop and the employees that run it are far from being a professional in handling & resolving service disputes. On January 21, 2018 I paid a deposit of $100. to order a Viper Auto alarm system to be installed on my 2017 Jeep Cherokee, and the balance of $250 after the installation was completed for a total of $350. The alarm system was improperly wired to my braking system, causing an engine error light to stay on every time i started my vehicle. My SUV was only three months new and I obviously shouldn't be experiencing any electrical engine light problems. After taking it back to Tires-R-US shop to correct the issue, the installer Lenard, stated there was nothing wrong with the install and to take in back to the dealership to have the error light reset. The dealership informed me that the alarm was improperly wired to the braking system so i drove back to the Tires-R-Us shop to ask that the alarm system be uninstalled. Lenard, the installer visibly upset literally ripped the alarm system out and placed the unit with all lose wiring on the front seat instead of repacking it in the original box, and stated that it would cost me an additional $120 dollars, should i want to have it re-installed CORRECTLY! Moe, the sales rep is anything but professional at handling customer disputes. Clearly this is an unfair business practice. They still to this day have the Boxed alarm system. I have been ripped off for $350 dollars, as the shop is refusing to refund any part of what i paid for a job poorly done. Let this serve as a warning to anyone that might be considering having an auto alarm system installed, steer clear of this place of business. They should stick to tires (ONLY)! I will attempt to contact the Corporate Company Office before reporting this incident to the Better Business Bureau, WGN Channel 9 News, and The Harvey Office of Community Affairs. This Shop has only been doing business for a very short period of time and one would think that they would strive to generate repeat clientele by doing business on a professional level and always make any effort possible to resolve customer disputes. read more