we moved here from Iowa and really love the community. We feel safe, the newsletters have been so…read morefriendly and helpful in getting us acclimated to the community. Great place to be active and the surrounding businesses have been wonderful

If you are looking for an upscale, active, and secure active adult community with all the amenities…read moreyou may want - come to Leisure World. They have 24 hour security, two golf courses, a great tennis facility, pickleball courts, and three clubhouses, a nice fitness center, and all the clubs and activities you may want to keep you active and find new friends. You won't be bored, and you will be glad you found it.

This is a shout out for Yessenia at the Optima Biltmore Towers!…read more I work for very large company and a lot of times when companies like yours don't have a customer service metric this can allow for employees to have an unfortunate sense of entitlement. Yessenia makes it a point to tend to the clients very well! It has been a pleasure working with her!

The worst customer service in the world! Had a leak in my roof and made at least 3 phone calls plus…read morehad the VP of our HOA board e mail for me and still no response for over a month! They are horrible! When I finally got a hold of Kym, it was a lot of stuttering and excuses. I can see why they have 2.2 star rating. They should be beyond embarrassed. Do better..... WAY BETTER! You don't want to move to an HOA managed by BROWN COMMUNITY MANAGEMENT!!!!

Sheri, at GUD in Mesa, has been a tremendous help in my understanding the ins and outs of this HOA…read more She always takes time to explain things and has been very helpful with a problem (not solved yet but a TON of help). If I weren't retired, I'd be trying to hire her!

Brought nothing but chaos. Transfer from previous HOA to this new GUD states NO LATE FEE 1st…read moremonth/March 2026 because of "balance forward"/monies paid by home owners will only be effective March 1st 2026. YET THEY POSTED $15 FEE. Never did I ever had late fee due to set up auto pay. Clearly they over promise and under deliver! Why am I even surprised. Needless to say they place MESA, AZ on every statement, BUT WAIT YOU CAN NOT SEND ANY PAYMENTS THEIR. I hoped for better HOA managment, but its NOTGUD! This is owners moto: The HOA world could use a little more listening and a lot less conflict. My goal is to bring clarity, calm, and practical solutions to every challenge. I enjoy helping associations make confident decisions, and I empower our team to do what's right -- fairly, consistently, and with respect.

Beautiful neighborhood and sought out lake community in Mesa. 7 lakes, golf cart community, pools…read moreand lots of activities. This is the greenest neighborhood Mesa has to offer. The HOA is very affordable in comparison to other lake communities and quietness in riches your quality of life! I love living here! Lots of walking paths, pickle ball courts and playgrounds! Very safe and clean.

I researched condos to buy. This is a fact, I have called seven different offices to obtain the…read moreCC&R's to read before signing a contract to purchase with a Realtor. My husband and I could not find a human being to speak with, leaving two voice messages with offices with a recording stating "someone would be back with you in touch within one to two business days. Our Realtor has done the same. It is a poorly operated organization, as there was no reply to three people calling with a friendly request to obtain some information. I will never buy, nor should anyone else, without knowing the CC&R's and P&L sheet of the condo association. An ounce of research = a pound of cure. Sad. Imagine trying to sell a condo, and the HOA will not communicate. I would be upset. Their ignorance is killing the chance for you to sell your condo. 8/7/2025.

Do you love paying $ ($190 plus a $7 service fee when you pay online) for your HOA every month only…read moreto have weeds, trash, and dead plants everywhere? Do you enjoy taking the time to write emails voicing your concerns and ask questions only to have them ignored? And when you do follow up again asking for a response a week later- you finally get a reply but it only answers 2 of your 5 questions? Do you enjoy overpaying for services like landscaping only to have the landscapers operate with no oversight and plant plants that look like they were dead on arrival? If so- Trestle Management is for you!!

This hoa company said someone is breaking in to the locked pool room that only the pool man has the…read morekey to. That is why they can't fix our pool for many many months. They blamed everything on previous board members and companies and said we are broke now. They fired us shortly after a whole building burnt down. We got no answers. Run from this company. Dawn is a fucking jokeSo dawn shows up to meetings in jeans and tennis shoes. I asked how many vendors we put in bids on she said 5. I asked if we could do more and she said that is the bare min. They have to do so that's all she did. Before our gates were covered now they are not. Our community can no longer play music above headphone level at the pool. They are incredibly rude on the phone. We had a water issue. I called left two voicemails. They called back and said water wasnt a issue. When we were asking questions at hoa meeting she kept saying i have 5 other communities i have to worry about. Finally i asked if she was having issues handling that. When i went in to get a pool key. They said i had to put in a request. When i asked if they had a paper request the lady got rude and aaod no. I asked to speak to dawn and she said i should have just called. They both started getting nasty so finally i was like yall need to work on your customer service i just want to get a key and have my portal fixed. Thier is no one to complain to. I left a letter for the owner and no return. If you like working with super rude people and people that cant help cause they have other communities then you found your nightmare of a place. Beware it's a nightmare update beware they changed our pool to early close time. We can not have more then four guests 10

CPV has been our HOA's management company for a few years, and we are so happy. Before CPV, we went…read morethrough multiple companies, and were always disappointed. CPV is the first company that delivers on every front, and their staff is so kind. Our manager, Aaron L., is exceptional. He is very knowledgable, experienced, resourceful, efficient, proactive, responsive, and a pleasure to work with. Their fee is quite fair and competitive. Personal, competent, consistent service. Highly recommend CPV!

This is our home owners association. I pride myself with following rules and guidelines. I first…read morereceived a violation that was not even for my house. I had to get that corrected . I complained about people parking in front or by my home and I was told to go hunting for where they lived so they can address the fine. I received a current violation without warnings. They stated I received two courtesy letters which we never received. The letter received already assessed a fine. Our neighbors and neighborhood doesn't follow any of our guidelines. People still park in the streets and by our house all the time. Trash cans never get put in back yards and stay in front of peoples homes. Garages are still used for living spaces . I got a fine for tree branches hitting our home. For a company that prides in customer service has ineffective communication with home owners who actually follow the rules but there are homeowners that continue to have non maintanced yards and trash bins in front of their yard.

I bought a 2 bedroom condo in October 2020. I wasn't sure about the area, but having lived there…read moreseveral months I'm really happy with the location as it's convenient to everything. Also the condo association does a great job of keeping the complex clean, quiet and updated. Working with Dave the property manager is really easy and they are really responsive to concerns. I'm a snow bird and I notice the units are generally occupied by younger working people which is fine, but different than my demographic. People are friendly and helpful to a snow bird. Also, the monthly HOA fee is very low for all the facilities that are available: pools, hot tub, basketball and racquetball courts and bike storage etc. I haven't lived in a HOA for much of my life so I am getting used to all the rules, but nothing has been too burdensome. The HOA locks the gate closest to my unit after 6 pm on weeknights which makes for extra driving when returning after 6 pm. However, I understand the extra security because I have seen some sketchy people in the area and the HOA feels very safe and quiet. If I lived in AZ full time, then I would probably buy a house or condo in a nicer location, but given my part time status Circle Tree Condos are great and meet my needs.

First place I lived when I moved to AZ. I have to say, of all the places I've rented since, the HOA…read moreat Circle Tree is by far the best. Yes, they're strict. Pool and public areas have rules that you need to play by. But trust me, I've lived places after where the HOA let anyone get away with anything and it was a nightmare. I appreciated the fines people got for breaking rules. Guess what? No one wants to hear you at the pool after 10 pm when we have work the next morning, or have you park in the wrong space or blast your music. Shut the hell up and get back in your apartment. Yes, I reported so many and I loved it! The buildings are a little older but they do their best to take care of something if it needs attention. Also, the neighborhood is a little scetchy but they have codes and gates that keep you safe. They also have 24-7 security which takes good care of the area. Specifically surrounding noise complaints, they're on! They're also very good about communication. If something is going on regarding maintenance, or events, they are good at telling you in advance. The people there were pretty nice. Lower income mostly, but super friendly. A lot if families with kids or retired older people. Good part is the condos are located right next to the freeway if you need to get anywhere fast.

We are currently going through the application process for a rental with Mark Brower Properties…read more Their staff has been very responsive and has maintained communication with us through the entire process. Thanks Avril for all your help! We look forward to renting with you!

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Scott Gordon and administration . unfit living conditions and unreasonable fees, scott gordon took…read moremy son's $1,500.00 and never gave us access to get ALL of belongings. Horrible mgmt and horrible place to live. look them up!

I owned and rented my unit #216 back in 2006 thru 2009 and it was hell! Scott Gordon who is the HOA…read moreboard is also the consulting firm and also president of the HOA as well as the company who installed the WiFi in the entire community, so this guy gets monies from assessments monthly, fines and WiFi fees, he's a cash cow!