Zach did a great job setting up my Stratocaster and fretless Jazz Bass. I thought the strat would…read moreneed a refret, but he did an expert job leveling crowning, and reshaping the fretboard - it feels like a new instrument! I went to a lighter gauge on the Jazz, which warranted a new nut and setup, and it now plays like butter. Looking forward to bringing my other instruments his way.

Can't recommend Zach enough. Fast response, quick turnaround and top-notch work at a great price,…read morewith excellent communication all throughout the process. Zach takes great care and pride in his work, and it shows!

Good violin shop. If you are look for a shop that does quality work thats the place to go.read more

An excellent shop that operates with integrity. I had an issue with one of my bass bows that they…read moretook care of for me. Highly recommended.

I've had Jim work on four of my guitars: one restoration of a badly damaged classical to player…read morecondition; one replacement of a pick up selector switch in a Tele copy, one repair of a humidity -damaged acoustic (US made Martin), and one setup of an American Standard Tele. Prompt, organized, on time for appointments, personable, affordable and terrific work.

I called and left a message about doing some work on a guitar. Two days later I haven't heard back…read more Here's a rather snotty reply from the apparent owner on this exact subject: "Thank you for recognizing that we're extremely busy. I understand your position. We do the best we can balancing our time to actually do our work and respond to inquiries. I can't apologize for being successful, and hope you understand our situation." Apparently, answering customer inquiries is not "our work." As for the unforgivably high-handed "I can't apologize for being successful" I would say that if you're that "successful" you should be able to afford to hire someone to answer the phone and handle customer inquiries. Could you imagine leaving your guitar with them and then having to jump through hoops, if not show up in person, to find out if it's ready for pickup? Here are a couple of reviews reproduced here for your convenience: "this place is terrible, no communication with the customers, terrible interactions and no common sense! do not take your instruments here, find somewhere else to take your business. If I could leave 0 stars I definitely would!" "Don't go here if you value your time as they certainly won't. You can't just drop off a guitar during normal business hours, you have to make an appointment. No problem! I took the first available appointment (10:30am on a Friday) and notified my employer that I would have to pop out of the office that day to drop off my guitar. When I arrived the door was locked and lights were off. No problem! I'm 5 minutes early I'll just wait. When 10:35 rolled around, I decided to call their number. No answer but the voicemail system recommended I text them. So I left a voicemail and sent a text and then waited in my car. I waited until 10:50 for a response before I left. When I got back to my office, I received a very curt response that they had arrived at 10:45. No apology for no call/no show, not a single attempt to make it right. I'll enclose screenshots of that lovely conversation. I will take my business elsewhere." Needless to say, a word to the wise is sufficient.

Shout out to Jacob at the Marietta store for helping me evaluate a 3rd party cello for possible…read morepurchase. I really appreciate his advice and suggestions. He was so friendly to me and the seller when we met there. I ended up buying the cello. What a great experience! He went above and beyond!

Not only is the luthier, Wally Hambrick, a master, but he is generous in explaining things and…read moreabsolutely honest. You can not go wrong in entrusting your instrument needs with Ronald Sachs Violins.

Wonderful to reconnect with the owner, Jeanne Carere. I was trying to give flute lessons to my…read moresister as a birthday gift. Reconnecting with Jeanne Carere was perfect as she is one of the best flute teachers and performers in Atlanta. She and her staff provided great advice on choosing an instrument and setting up the lessons and buying a book for beginners. Her location is perfect for easy access to taking the lessons. I left very happy that this will be a nice gift for my sister. I plan to return soon to buy some other music and supplies that I need for my instrument.

Carere Music has a very comfortable, welcoming vibe! I could tell right away that these people are…read moregenuine and honest. Jeanne, the owner, is extremely knowledgeable, obviously loves what she is doing, and is continuing the tradition of excellent service started by her family decades ago. As a second generation music store owner myself, one of the things I like to do when I'm traveling is look up small, local music stores and pay them a visit so I can see how they operate. In my short time hanging out at Carere Music, I witnessed Jeanne demonstrate her great knowledge of the music business and deal with all sorts of situations with the utmost professionalism: selling and renting good quality musical instruments to eager students, young and old; taking in musical instruments for repairs; helping people find new owners for their musical instruments by selling them on consignment; teaching flute students of all ages, improving their playing on a daily basis. Jeanne obviously has a passion for teaching! After hearing Jeanne's incredible flute sound and impeccable sense of pitch on the piccolo it's no wonder she's first call for all sorts of high level concerts all over the Southeast. My mother played the flute/piccolo chair in the North Carolina Symphony, so I know a world class player when I hear one. Every flute and piccolo player in the Atlanta area should be taking lessons with Jeanne! Jeanne, her staff, teachers, and repair people are all professional musicians with a great love for music and are deeply engrossed in the local music scene. The repairman really knows his stuff and works so efficiently he has the fastest turnaround time in the area! Everyone was super friendly and giving of their time. One if the sax teachers took his horn out and played a few tunes with me. He was able to tell me where all the jazz jam sessions take place and give insights on what goes on at each one. I will definitely be back to Carere Music any time I'm visiting or traveling through the Atlanta area!

Professional and pleasant staff. The luthier/owner Matt handled a peg hole crack repair within 48…read morehours (with initial ETA at 4 days). His demeanor is authentic, kind, and experienced. The analysis was quick with several options provided as well as advisement to adjust the bridge for ease of learning & playing. The repair, tuning and cleaning up the instrument was reasonably priced. Violin sounded wonderful on arrival and the whole process super smooth, prompt and friendly. If I upgrade my violin in the future I will shop here first. Exceptional turnaround, fair pricing, excellent quality of workmanship and wonderful customer service.

Great service and commitment to quality. The staff truly cares about ensuring that young musicians…read morehave a great musical journey. My DD snapped the neck of her cello and they replaced it with no questions asked.

Great people! Owners ate very knowledgeable and can help in decision making about what instrument…read moreyour child should play. My son has begun his 4th year of percussion with them. Paul is the absolute best percussion instructor! He's easy to work with and my son loves him! My 6 year old is in her second year of taking piano lessons there. She is so excited about practicing and going to her class with Ms Karen! Karen is an amazing person with children. So positive and encouraging. So happy that their location is so close to home. We are blessed!

My son decided to try band for his 6th grade year and Jennings came highly recommended. Renting his…read morealto sax was a quick and painless process. The instrument and case were in impeccable condition and the staff was extremely helpful. I strongly suggest adding the insurance to your rental for $10 extra a month. His sax broke at one point and all I had to do was drop it off, get a temporary replacement and wait a week for them to fix it. Easy peasy. The return was just as easy as the rental. Should he decide to continue with band, I'll be back!

Last September I bought a Vintage Slingerland Snare Drum Mahogany 1-ply "Professional" 1930's RARE…read moreFIND(as advertised) by Matt Sinyard from Bonzo Drums on his ebay site(raptdrums).The Snare drum was advertised as a single ply drum when in fact it was found out by a major drum professional in NY to actually be a 3 ply Mahogany/Poplar/Mahogany drum by simply lightly sanding the snare bed.I brought this to Matt's attention and he simply denied it saying it was a steam bent single ply shell with hard rock maple reinforcement rings.My husband and I took pics and sent it to him and we got no reply answering to his mistake.Luckily my husband really likes the drum and my only concern/disappointment was that Matt didn't acknowledge his error.We all make mistakes but when a professional makes one and refuses to own up to it that's a huge red flag and it makes me doubt his credibility as a person and business owner.I'd like to give Bonzo Drums the benefit of the doubt but after Matt clearly ignored my email with proof that the drum he sold us was a 3 ply I'm not so sure.All I can say is do your research and buyer beware!