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    Artisan Luthiers

    3.7 (9 reviews)
    Closed 9:00 am - 6:00 pm

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    Don't go here if you value your time as they certainly won't. You can't just drop off a guitar during normal business hours, you have to make an appointment. No problem! I took the first available appointment (10:30am on a Friday) and notified my employer that I would have to pop out of the office that day to drop off my guitar. When I arrived the door was locked and lights were off. No problem! I'm 5 minutes early I'll just wait. When 10:35 rolled around, I decided to call their number. No answer but the voicemail system recommended I text them. So I left a voicemail and sent a text and then waited in my car. I waited until 10:50 for a response before I left. When I got back to my office, I received a very curt response that they had arrived at 10:45. No apology for no call/no show, not a single attempt to make it right. I'll enclose screenshots of that lovely conversation. I will take my business elsewhere.

    My set up Yamaha FG-TA

    I just picked up my Yamaha FG-TA acoustic from Jim. I've been playing for the last hour. He did a great setup for me. Extremely happy with the work. My guitar sounds and plays 100% better. I would recommend Jim and Artisan Luthiers if you are in Atlanta.

    I cried that night

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    5 days ago

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    9 months ago

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    6 years ago

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    4 years ago

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    Christian C.

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    Music & Arts

    Music & Arts

    (40 reviews)

    $$

    The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

    The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

    Miss Nancy’s Academy of Music - Another four year old pianist.

    Miss Nancy’s Academy of Music

    (2 reviews)

    I, myself am a pianist, but could not teach my own daughter. I tried for two years. There are two…read moremain components for a child to learn how to play an instrument, a good teacher and daily practice. My 5 year old looks forward to practicing every day. It did take some time to establish a habit and discipline, but she has mastered the ability to sit down for 30 minutes a day to practice her pieces. Finding Miss Nancy was the best thing I could've done for my child "and me". Ms Nancy superseded my expectations, anyone who knows me, knows that I have very high expectations. My child loves Miss Nancy and tries to impress her by her mastering a song. Even though she only has been playing for five months, she is already playing some really cool songs that she knows and recognizes. I did shop around for a while to find a piano teacher for my child, but saw a lot of the Piano teachers worked with larger stores etc... we travel a lot and I needed a teacher that would be a little flexible with our schedule. As long as I gave her a two week notice, she would attempt to make up a class for me etc...

    She offers virtual lessons too. Great for any age and level. She's been a huge resource for us and…read morekeeps us going with minimal effort. She helps us find the tools we need to keep learning while making it fun. Questions about books, tuners, movers, etc.....she can help. Make learning fun, easy and efficient with Nancy. The Academy also offers guitar lessons, can't wait!

    Artisan Luthiers - guitarstores - Updated May 2026

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