I've dropped in a couple of times looking for particular guitars I don't have (don't ask)…read more The Staff is always friendly and helpful, answering oddball questions, and willing to make suggestions as they understand what I'm seeking. I haven't bought anything here yet, only because it wasn't yet in stock...which changes rapidly. Drop in, play as many guitars as you like (they will actually listen though you don't know it), and listen to their suggestions on Guitars you might like from their collection.

What a great shop! Had a problem with the finish on my Les Paul, on the spot Greg worked on it and…read morepretty much fixed it, but it needed more work- he took it to an acquaintance of his who buffed it out and I got it back the next day- all in time for the gig we had scheduled! Highly recommend this shop!

Recently purchased and received Friday April 7, 2023 Original Vintage Gibson Hummingbird Cherry…read moreSunburst Guitar. Talked to Lake, Chris, Shaun and Jason. Very nice and helpful. Makes a customer welcome and received guitar and everything perfect. Thanks to all!!

The representatives there were very helpful, courteous and attentive to what I needed.read more

I went here about a week ago for the first time, and my first experience was terrific. This was the…read morefirst time I had ever been in a Guitar Center, and your associate Alex was very helpful. He was a cool guy, and we had a pretty good conversation while checking out. He made me feel very seen and welcomed. When you go here, look for Alex!

Been a Guitar Center customer since 1985 and my first trip to Hollywood. Spent thousands. Our bands…read morehave spent thousands. Never regretted it. This store is a testament to the massive decline in the company since then. Its an absolute joke now. A lot of it has to do with the sorry attitudes, and smart ass manner of the employees. They cannot pull an order to save their lives. When they do, its covered in an inch of dust and dirt. Usually some floor model they are trying to pawn off on people.That is not new merchandise. That is floor model stuff and I'm not taking that. Products new in the box are all I will accept. That's if you can get these mental voids to stay alert long enough to even get served in the first place. That was the last ever transaction with GC. Never going to this crap fest again. Told a Gear Advisor who said he would inform management that this store should just be shut down. Save what little reputation this fading company has left and just send everyone to the "Atlanta" Store. These people at this store just hate their jobs and hate their customers. Some chick with Egyptian make up just looks stoned and walks away without helping anyone. She Just walks off and sits around. Mumbling under her breath the whole way. Off the other stores now. Bye GC. We are done!

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

Great people! Owners ate very knowledgeable and can help in decision making about what instrument…read moreyour child should play. My son has begun his 4th year of percussion with them. Paul is the absolute best percussion instructor! He's easy to work with and my son loves him! My 6 year old is in her second year of taking piano lessons there. She is so excited about practicing and going to her class with Ms Karen! Karen is an amazing person with children. So positive and encouraging. So happy that their location is so close to home. We are blessed!

My son decided to try band for his 6th grade year and Jennings came highly recommended. Renting his…read morealto sax was a quick and painless process. The instrument and case were in impeccable condition and the staff was extremely helpful. I strongly suggest adding the insurance to your rental for $10 extra a month. His sax broke at one point and all I had to do was drop it off, get a temporary replacement and wait a week for them to fix it. Easy peasy. The return was just as easy as the rental. Should he decide to continue with band, I'll be back!

Amazing staff, instructors and atmosphere. My kids absolutely love it, and Im about to join their…read moreadult program as well. Highly recommend it!

From the owner: School of Rock West Cobb provides both in-person and online music lessons for students of all ages…read more Our programs, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

Professional and pleasant staff. The luthier/owner Matt handled a peg hole crack repair within 48…read morehours (with initial ETA at 4 days). His demeanor is authentic, kind, and experienced. The analysis was quick with several options provided as well as advisement to adjust the bridge for ease of learning & playing. The repair, tuning and cleaning up the instrument was reasonably priced. Violin sounded wonderful on arrival and the whole process super smooth, prompt and friendly. If I upgrade my violin in the future I will shop here first. Exceptional turnaround, fair pricing, excellent quality of workmanship and wonderful customer service.

Great service and commitment to quality. The staff truly cares about ensuring that young musicians…read morehave a great musical journey. My DD snapped the neck of her cello and they replaced it with no questions asked.

I, myself am a pianist, but could not teach my own daughter. I tried for two years. There are two…read moremain components for a child to learn how to play an instrument, a good teacher and daily practice. My 5 year old looks forward to practicing every day. It did take some time to establish a habit and discipline, but she has mastered the ability to sit down for 30 minutes a day to practice her pieces. Finding Miss Nancy was the best thing I could've done for my child "and me". Ms Nancy superseded my expectations, anyone who knows me, knows that I have very high expectations. My child loves Miss Nancy and tries to impress her by her mastering a song. Even though she only has been playing for five months, she is already playing some really cool songs that she knows and recognizes. I did shop around for a while to find a piano teacher for my child, but saw a lot of the Piano teachers worked with larger stores etc... we travel a lot and I needed a teacher that would be a little flexible with our schedule. As long as I gave her a two week notice, she would attempt to make up a class for me etc...

She offers virtual lessons too. Great for any age and level. She's been a huge resource for us and…read morekeeps us going with minimal effort. She helps us find the tools we need to keep learning while making it fun. Questions about books, tuners, movers, etc.....she can help. Make learning fun, easy and efficient with Nancy. The Academy also offers guitar lessons, can't wait!

Great music store in West Cobb. I am always greeted with a smile when we go. My child recently…read morestarted clarinet lessons here. Andrew is awesome so far! I recommend this placed based on the few lessons we've had so far. The store is tidy and has a wide variety of instruments. I did not know about this store when we got ours but I now know that it's an option.

From the owner: Retail chain selling musical instruments, audio gear & accessories, with rental & repair services,…read moreand in-house lessons.