R.Horne is a pleasure to work with. Clean, respectful and don't try to sell you on repairs or…read moreupgrades you don't need. He's my go to fireplace guy!

We had a pre-sale home inspection that called out a couple of fireplace issues, a bit of rust, some…read moremortar needed adding, etc. Like all the prior reviews R Horne is fantastic. From the initial phone contact... and a person actually answers, is helpful and friendly, unique in the times we're in.... to the post repair clean up everything was 110%. Fair pricing too.

I ended up hiring the chimney brothers to take care of my new gas log set install, they were on…read moretime. Did a great job and left my home cleaner than before!! I had a bad experience with a different chimney company at my mother in laws home, so I was first hesitant about having this service done. But Joseph arrived and I just knew I made the right choice, he was so patient explained the whole process and I felt very sure and had ease of mind with him. He came back a week later with the logs and finished the install very quickly. I hope this review reaches all of you guys! I'm so happy with my new gas log set and can't wait for a chilly evening to enjoy it! Don't forget to ask for Joseph! He's the best! Great value! Great service!

Great experience, fast service, very professional and well done, will definitely hire again.read more

Paxton has been very helpful both in explaining what they can do for my project and in helping me…read morefind remnants. If I hire them I will update this For now, know they have been professional and took the extra time to inform and direct me about stone options, even from other places if they did not carry it Though they can typically source the stone for you and and then do the project So far so good

Incredibly friendly knowledgeable staff. Accommodated the need for a remnant instead of a whole…read moreslab for a small project. The delivered finished product was perfect

Johnny and Kelly are 1st Class!Johnny came out and checked out the existing conditions and made…read morerecommendations of what type of system to install. Kelly was on top of scheduling, change request, and billing. The Crew did an amazing installation and clean up. I would recommend them to anyone in need of chimney inspection, cleaning, and/or gas log installation.

My gas fireplace stopped functioning. Johnny came out and determined that the remote needed…read morereplacing. The only problem was that the manufacturer was no longer in business. He researched it and found a replacement on Amazon for me. I ordered it and voila - it worked. Thanks so much Johnny and 1st Class - now I know why your company is called First Class

We must thank Don at the Woodland Hills location for his help from start to finish. The ordering…read morewas seamless and his help with decision making was so appreciated. The installers built our kitchen and installed our new appliances in a day and a half and we couldn't be happier with the finished island!

Found an ad on Craigslist Mike reached out and helped track…read moredown inventory. Genaro set me up with the sale at the Chatsworth store. Oven was in my truck within minutes. Thank you!

Nice people and efficient. Jason is a pro. He worked…read morediligently on our project. Our fireplace is now back up and functioning well.

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

Very friendly in low key way. Didn't overcharge us. Put chimney caps on both chimneys…read more Said neither chimney looked used before I used one couple weeks ago. Blowback of smoke into house was either wind outside or lack of power to push smoke up by Duraflame log. If I ever decide to use fireplace again - Life Lesson - only use real wood and no fires on windy nights. Although, Matthew said having caps will hopefully keep wind from coming down Chimney. Dave my neighbor said occasionally we get Swallows - so cap will keep them out too!

Original Gold Coast sold business and/or name a few years ago & this company using that name are…read morebeyond awful. Left filthy mess. Replaced an old gas pipe to start a wood fire when its NOW only used for gas. $350.00. Neighbor ssid "that doesnt look right". Had another chimney sweep company come out & inspection inspection. They were shocked. Wrong pipe, careless installation and location of pipe in front of ceramic logs near opening was all wrong. Potential gas poisioning. I had to pay another $400.00 to correct & install a new setup according to CODE.

I purchased a quality AOG BBQ that has performed exemplary. I had some problems with the lights…read moreworking on the unit. Ari and Sean were very receptive in helping to get the problem resolved. They ordered the parts and arranged a Technician from AOG (Greg) to respond to my home and repair the unit. All three of these gentlemen were "5 Stars"!

Sean and Ari were both awesome to work with. I called in with a lot of questions regarding logs…read moreand burners for outdoor fireplaces. They took the time to educate me and walk me through what I needed and earned my business with their service and diligence without the promise of a sale. I had contacted one other company and they were ready to sell me a product that wouldn't have even fit my fireplace. Really happy with the service they provided me and ultimately with the Real Fyre 24 inch, split oak designer plus logs with stainless steel g45 burner for our outdoor fireplace. Will definitely recommend to friends and will use them again.

Poli Estradada from Eco Grizzly did an absolutely phenomenal job. He came out and repaired all…read morethree of our fireplaces, identified and stopped multiple gas leaks, and made sure everything was safe and working perfectly before he left. He was professional, knowledgeable, and took the time to explain what was going on and what needed to be done. You can tell he genuinely cares about doing the job the right way, not just the fast way. If you're dealing with fireplace issues, gas leaks, or want peace of mind knowing the work is done safely and correctly, I highly recommend Poli and Eco Grizzly. Outstanding service from start to finish.

Appreciated the follow up from the team. They worked quickly to address the issue i had. Great to…read moresee a small business that prides itself on great customer service.

Mike from Grand Ole Chimney in Ventura was fantastic. He scheduled quickly, arrived on time, and…read moreworked cleanly and professionally. Mike completed a full chimney sweep and inspection of two fireplaces in a newly purchased house in the Ventura Keys, and left everything clean and tidy--no soot mess in the house. Mike also ordered and installed new gas logs for both fireplaces and made sure both fireplaces were operating safely, properly vented, and up to code before he left. Mike walked me through operation (I didn't know how to work them), answered my questions, and was easy to work with. I'm happy with Mike's work, pricing, and communication throughout. I'd absolutely use Grand Ole Chimney whenever I have any fireplace related issues or needs. Thanks!

Love my new gas insert! Mike texted a reminder as to his arrival. Professional and knowledgeable!…read moreVery happy!