was so helpful and so expedient on my order of a new refrigerator. I'm happy with Andy the sales…read moreperson Matt installer. They did such a great job and I appreciate it so much. My refrigerator is going to fall necessity to my household.

as usual the delivery van was on time. the two men were…read morepolite and professional ensuring that I was pleased with the product and delivery. GREAT service.

Another 5 star review! We needed a "new" gas stove and a…read more"new" washer. We have used Allstar before, so we called Dale. We just got a KitchenAid gas stove and a Kenmore washer that look and operate like they are brand new. And the price was outstanding. Dale, the owner, and Nick installed both appliances and made sure they worked correctly. Plus, they cleaned up. We try to do business locally and Allstar is one wonderful way to do that. Dealing with Allstar is like dealing with family.

I don't think I've ever experienced such terrible customer service from a company before…read more Absolutely awful experience working with the company since it was taken over by the new owners. Just a reminder that many of the 5-star reviews are from when the previous owner, Dale, was running Allstar up until late 2025, and he was AWESOME. I'm writing this review because I was told I would be receiving a refund for a botched installation, but now they are ghosting me and will not return any of my phone calls or text messages. I ended up installing the appliance myself so that they didn't have to come back a third time because they didn't know how to hook up my machine. How can you own and operate an appliance company and not know how to connect appliances? They placed the unit where it needed to go and were going to leave when I asked the owner, Brandon, if they had finished with the install already, and I was told it was a "move only" request and they didn't charge me for an install. I had to show him the multiple places on the invoice where they had written "Install" and underlined it. He asked me to Zelle him for the installation and that he would be back the next day to complete it, so I paid for an install that wasn't completed. No word all day about when they were coming over, so I had to reach out again at 4pm to ask if they were still coming by. I was told they would come over after they were done painting their shop. No one showed up, even though I cleared my schedule to be home and sat around for 3 hours before accepting that no one was coming. No communication, just a no-show. The owner came back the following day and could not figure out how to hook up my machine and told me that I was on my own because, straight from his mouth, "It's just not worth my time." I asked him how he could make it right because I paid for an installation, and the unit was not installed. He asked, "So do you want like a refund or something?" and I told him I wanted the unit installed and asked if they could schedule an actual technician (instead of the owner, who clearly doesn't know appliances - he literally didn't even show up with tools) to complete the job. He said that they should probably be able to do that. With how flakey the company has been and how awful they've been at communicating, I didn't trust them to even show up the next day, so I decided to install the unit myself. It took me about 30 minutes from start to finish to complete the job. I reached out first thing the next morning to let them know not to send anyone out since I did it myself. I asked them to refund me the difference between the price of a move request vs install request, and they texted me "Of course so srry about the inconvenience, we will get this sent over to you shortly :)". That was 9 days ago, and I've called, texted, and left voicemails with absolutely no replies. Still waiting for them to send it over...shortly. I went to Allstar because I've worked with them before when Dale ran things. They had a repeat customer who sought them out for another job. At this point, I will happily steer as many people away from Allstar as I can and point them to literally anyone else.

All around excellent customer service! Similar to white…read moreglove touch. Professional, friendly, pleasant, timely....... SLO will always be my go to store for appliances and the like. Shout out to Carrie in sales. Joseph and his partner in delivery.

So often when my husband and I run out for errands together, we do a divide and conquer. In this…read morecase he went to pick up bricks and I went to check out some furniture. However, this store was an appliance store. Pivot time! . Well, I also need a new washer/dryer so let's take a look. So I took a look. I didn't have any sales person help. It was offered to me by two ladies. But I let them know that I just wanted to look around on my own and they were both respectful of that. And so I had an opportunity to look at the different washers and dryers, the options, and also look up the reviews on them. Well, my husband finally came to check up on me. By then I had already done my quick research and had an idea what I was looking at. Or so I thought. What I found interesting was that when my husband came in, he and I chatted, and then we went to go find a sales person to see what we were really looking at. I tried to get the lady who had first approached me, but she was nowhere to be found. Then I went and tried to get a hold of the second lady and again was met with no luck. We were about to walk out the door when the second lady did become free, her name was Kerry Jones. I explained the situation, told her we were interested in a front loading machine and asked about a few of the machines. Now coming from a sales background, I understand how commissions work. And I figured that these guys probably worked on commission. That was the reason why I wanted to stick with one of the people I talked to when I first came in the door. After dealing with Kari, I wish I hadn't. She was very opinionated on telling me exactly what machine I should be looking at and what was wrong with the front loaders and a list of negative items to be concerned about. Well, that's great, but that wasn't what I was asking for. And when I was asking her questions, she became very short with me. I checked in with my husband to see if he was getting the same read that I was. He absolutely was. If I'm going to buy expensive appliances, I don't know about you, but I personally wanna know what's gonna be added into the invoice. For instance, will delivery be included or is that a separate charge? Would it be more beneficial for us to go to say Santa Maria for a lower sales tax or is that the same as it is appear? In today's marketplace, we all need to know these things. Kari became very short with me when I started asking those questions. Abrupt, and flushed . I don't know why? As a sales person those should be normal questions. And when I asked her the question of "if it were you what brand would you be looking at? "She actually got offended. What the heck? At that point I picked myself up, held my husband's hand, and we walked out the door. I hope you, Reader have better luck than I did. By the way, we did buy a washer and dryer set. We got a great deal at Costco.

Fantastic service. We had a problem with one of our two dishwasher drawers, and Toby came out to…read morediagnose the problem. He was right on time, very friendly and knowledgable, and knew exactly what to do to fix the problem. He ordered a new part (which we're currently waiting for), and even gave us a quick, temporary fix to see us through until it arrived. He even gave me a couple of tips to fix a few things that I was struggling with - and I appreciated it! I would absolutely call them again if I needed help with an appliance. It's good to know we've got great appliance repair in the area.

The two hard workers came and did a fabulous. Job installing the beautiful oven and at an…read moreaffordable price a wee bit over half the pouted price of 4.000 plus. We are very happy linda an I and will always recommend your fine business to one and all . John edwards slo. Ca

I had a problem with my SubZero refrigerator and connected Ruffoni Home Appliance Repair. Chris…read moreshowed up at the appointment on time. He was very professional and figured out the problem right away. I was kind of concerned because Chris looked pretty young. After he told me his history, I was relieved and felt comfortable with him. Within a short time, my fridge was back up running perfectly. I highly recommend Ruffoni's as a competent, trustworthy business.

Outstanding customer service with Sandra as always ; Manuel…read moreand the other Gentleman that have delivered the appliance were very much kind and professional and on time . Returning customer, the only negative aspect this time was unispected long waiting for the appliance to arrive at their store. When arrived , 2 hours later was in my house

We live in Paso at a residence that gets their tank filled about every two months. We needed…read moreanother tank filled a few days ago. My daughter asked if the driver/technician could possibly check it out. He responded not a problem as long as he could get to it and the attachment worked, he'd be glad too! A few min later the tank was full. Extremely nice gentleman, took the time to shake everyone's hand, before and after the job was completed. Nothing but professional. Let us know anytime he's here for the residence, if we're in need he's happy to help! Saved us a days time, money, and a whole lot of stress! You guys rock!

Wild Horse Propane has by far been the best! They helped get us up and running in a matter of…read morehours of my initial phone call to them. The technician (Alfredo) was knowledgeable, professional, courteous, and extremely helpful in getting our tank installed and filled (on a rainy day!). I'm grateful to be working with a locally owned and operated company that actually cares about their customers. We can't recommend this company enough!

Bad Install--3 days of flooding from washing machine all over basement floor and HomeDepot is…read more"Closed for the Holidays". I ask if I can call a local plumber. I have 4 appliances and a $25K boiler sitting in feet of water. They say, you can but we won't reimburse you. We MIGHT send you a gift card. I have used this company for my resort--lots of business--for a decade. I will NEVER use them again. It started leaking heavily day after install. I have been waiting 4 days for help. DISGUSTING. Imagine if they caused a fire and said--No, don't call for help. UPDATE: HomeDepot responds to this but not the URGENT Flooding calls. And what do they say: Please fill out a form.

Bought lumber and bagged concrete. Jaden checked us out. My back has been giving me problems and…read moreI asked if someone could help us load into our pickup. Jaden said "I can help." He did and I really appreciate that he seemed happy to help and saved my back! Good value/good selection/ EXCELLENT SERViCE!

Clint responded immediately and came out same day! My 6 year old Haier refrigerator wasn't cooling…read moreor freezing and I had renters in the unit. His quick response saved me! Friendly, informative and fair prices too. I highly recommend.

About a year ago I had a dishwasher machine break down. It was still under warranty. The…read moremanufacturer sent out G & S to take a look at it. They promptly came diagnosing the issue, told me they needed to order a part and left. Three weeks pass, I call to follow up. I speak to someone who will "look into it" And call me back. Still waiting for that follow up call. So- three weeks pass, I call to follow up. I get a recorded message and leave a voicemail. Three weeks pass, I call to follow up. I realize this is a waste of time and call the manufacturer to resolve the issue. However my dishwasher is now out of warranty. I do not recommend this company.