Repeat customer with Idler's in Paso Robles for almost 30 years. Great customer service, great products. I've never had issues that needed repairs, so I can't comment on that, but I'm pretty sure if that day comes, I'll be good. read more

as usual the delivery van was on time. the two men were polite and professional ensuring that I was pleased with the product and delivery. GREAT service. read more

Our salesman, Bryan, was fantastic. Friendly and helpful. The delivery guys did an absolutely fantastic job!

We would like to recognize our Idler's Appliance installers Matt & Austin, who brought our new KitchenAid Gas Range/Oven today. Their professionalism and technical abilities were outstanding. We were well informed of the complete installation process by Matt from the very beginning. He also answered all our questions whenever we asked him. He did an excellent job coaching & involving his new assistant, and made us feel comfortable throughout. Thank you very much Idler's! read more

Idler's Home - Matt & Austin after successful installation. - Appliances Near Me - Paso Robles, California

I am writing to share my appreciation for the excellent customer service I received at Idler's Home. We had a fantastic experience, from the initial in-store visit to the delivery and setup of our new mattress and adjustable bed. Bryan was exceptional and went above and beyond to ensure we received the best possible price, service, and delivery options. I highly recommend Idler's Home to others. read more

I am a big fan of Idlers for appliances, principally because of top quality installers that they have on Staff. We recently bought a GE combination washer dryer, and the dryer vent duct came loose shortly after installation (in a very tight space). Idlers quickly sent out one of their top technicians, along with one of the original installers, and made it a teaching moment. all good now. That is why we shop there. read more

From browsing, to planning, to purchase, delivery, and installation, our second-time experience, like our first with Idler's Paso, has been nothing but positive. Gary Porter provided excellent customer service, showing all the options available, patiently answering all questions, then helping with our purchase once we were ready to go. Joseph (with help from Aden & Romeo) successfully navigated and completed the challenging install of our new dishwasher (we had to tweak the opening so he could get out with the old and in with the new), but he was able to do it, and it looks and runs great. Thanks, all the good folks at Idler's! read more

Colleen Nichelson the best sales person ever. Colleen followed up with great care about a furniture question and fix. We really appreciate Idlers and Colleen very much. Thanks Pam and Jim Cook read more

Wonderful customer service, great communication about scheduling for installation of a new washing machine. The installers were very friendly and professional. They made it so easy even though they had to take the machine upstairs. Very happy about the whole process. read more

Idlers is my go-to store for appliances. I always refer Idlers to my vacation rental home owners in Cambria. Kevin was a big help recently, especially when they arrived at the house, to find that the gas was not operable and we would need an electric dryer instead. He kindly did not charge for my mistake. I have used Idlers for years, for mattresses too, and will continue to do so. Heidi Cambria Vacation Rentals read more

was so helpful and so expedient on my order of a new refrigerator. I'm happy with Andy the sales person Matt installer. They did such a great job and I appreciate it so much. My refrigerator is going to fall necessity to my household. read more

So, the Best word I can come up with is AMAZEBALLS! I didn't just wake up last Tuesday and tell myself Hey I'm gonna go replace my lousy old couch today but with a really sore back, a 10 hour day job sitting all day I've been having some nasty, debilitating back pain and I decided to give Idlers a try. BEST DECISION EVER!! I got a BEAUTIFUL Lazy Boy sofa and matching recliner and I'm over the moon thrilled! It was Love at first sight with finding this furniture. That's just not something you can say everyday. The sale prices were awesome, my sales people were totally Outstanding aaand the installers accidentally broke my glass porch light fixture while moving the old couch out. Within 2 hours without my knowing - they came and replaced it. Now That - is what I call EXCELLENT Customer Service!!!!!! WOW!!!! The back support from these recliners is exactly what I needed to start feeling better. I highly recommend Idlers to anyone looking for quality home goods at decent prices with people who care about your experience beginning to end. THANK YOU!! I'll be back! LC Atascadero read more

Idler's did us right every step of the way. We were in the market for a new fridge, along with a new washer & dryer set. We were online shopping, went to a few stores, and decided on the make and models of what we wanted, and the best price. But we wanted to give our local place a chance. After speaking with them before, we called them up again, and with the spectacular Andy, he was able to pull a few strings and met our best price. (he's so very nice, professional, and knowledgeable). All the items were not in-stock, but to be delivered in a timeframe reasonable to us. Well, again, Andy pulled another string. He was able to get the fridge delivered on Day 1, with the W&D coming in a couple of weeks. Unfortunately, the $4k fridge malfunctioned, and the whole thing froze up. When we called, they responded in 30 mins, took the fridge, and brought us a loaner. We went to the shop, and selected another brand of fridge. We got it less than a week later, and so far, great. We also got the W&D, and love them. Also, all the delivery (and re-delivery) / installers were so very nice, and competent. Loved our whole local experience. Take that Lowe's, Best Buy, Costco, and Home Depot! read more

First of all, we've purchased every appliance & sofas in our home from Idlers except for our dishwasher (which is currently not working, of course.) Anyway we rarely have had issues with anything, but the control panel had a glitch where a light was staying on. Scott who has worked on the issue is friendly, informed & the example of stellar customer service! They give you a time when we can expect him & a notification 30 mins before arrival & always on time. read more

Was looking for something specific that they didn't have so didn't stay long. I bought a washer from Idlers in SLO a long time ago and they were great! read more

My husband and I have bought our first two brand-new appliances from Idlers. Initially as brand-new, first-time homeowners, we bought our fridge from them. Having gotten the extended warranty, knowing that ice makers are notorious in general for having issues and also that we had to have one, we have been really happy with their customer service, professionalism, and communication as well as promptness in making repairs happen. It's not their fault that our fridge had an issue that took a couple of visits to totally figure out, BUT they took great care of us, and we got it resolved. We've been so happy with their customer service and support that when the dishwasher that came with the house broke, looking at what Idlers had was a no-brainer. We lucked out and found the exact model we wanted for something like $700 off in their outlet due to minor cosmetic damage (a missing kickplate, not even visible- the thing looks fantastic, and the sales guy is going to send us the part anyways). If you're on a budget, I can't recommend checking our their outlet highly enough (through the double doors at the back of their store- they also list these items online). The sales process was super friendly, communicative, and utterly pressure-free and painless- Andy was genuinely great, informative, and super helpful. We opted for the 5-year warranty again, full installation, and Justin, the tech, was absolutely prompt, professional, and did a great job installing our unit. Their AI text system tells you exactly when to expect them, and even lets you know once they have arrived. They were nice enough to haul our old unit away for free, because my husband is a USMC vet, which was above and beyond. Idlers is awesome- we always prefer to buy local when possible, but it truly makes the decision easy when the customer experience is as great as what they provide. read more

I needed a new gas stove/oven and went to Idlers a few weeks ago. I rent and my landlord was buying the range. I was helped by a cool guy named Andy. He took care of everything,including dealing with my difficult landlady. The delivery/installation crew was prompt and friendly. I only have great things to say about my experience with the crew at Idlers... It will be the first place i go for any future appliance needs. read more

We needed a new dryer after our 1997 model finally began disintegrating. Our sales associate at Idler's was Shelley Suggs, and she could not have been more helpful. She was quick and efficient at locating a model to meet our needs and we decided to get the matching washer to complete the set. Delivery of the dryer was set for two days from purchase, while we will wait for washer and two pedestals to elevate both units to waist height. Delivery and installation of the dryer was provided by Matt and Jacob. They were on time and very considerate throughout the process. Installation was smooth, with no scrapes to our walls or floors. They gave me time to clean the area under our previous dryer and its vent. read more

I just moved to the area and purchased new furniture and washer dryer from Idlers. I'm very happy with the service from sales to delivery I've received. read more

Recently purchased a new LG washer and dryer. Super support from Shelley in sales. Excellent installation team. Highly recommend.

The best delivery and set up guys, Danny and Romeo! Thank you both!! Knowledgeable, and took the time to educate the new Bespoke smart refrigerator. read more

Idler's Home - Appliances Near Me - Paso Robles, California

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Sales, delivery and installation went great. We have purchased both furniture and appliances over the years from Idlers and we have always been satisfied with them. read more

Matt and Jake were on time friendly and professional throughout delivery and installation. Matt was knowledgeable and able to be flexible to our installation needs. Thorough and explained before installation. Highly recommend. Definitely will prioritize Idlers's Home for next purchases. Great quality. Superb staff read more

I was looking for a very specific Tempur-pedic mattress that wasn't available on the floor, but Sean was so helpful and we got it ordered! The mattress arrived in less than two weeks and set up delivery just a few days after the mattress had arrived, and the two gentlemen that brought my new mattress were so friendly and helpful because getting a mattress up my narrow stairs is not an easy feat! They also kindly moved my old mattress garage so that I could give to a family member. I have always bought my mattresses at Idlers along with furniture and appliances. I appreciate their helpfulness and great customer service. Also the gentleman who did the delivery absolutely awesome. I can't say enough good things about Idlers! I highly recommend shopping with Idlers for all your household needs! read more

Recently purchased a washer & dryer from Idler's. Shelley Suggs was fantastic to work with. She made sure the items we wanted were not only in stock but, were able to be scheduled for delivery within a few days of purchase. The delivery experience was great. Jacob and team installed the washer, dryers on pedestals and removed the old units with ease. Not only did they clean up the new units and tested everything to ensure they were functioning correctly, they also placed a leak detection alarm so we would know if their was an issue. We also had a dishwasher installed, and the team went above and beyond to make sure it was installed on the delivery date even though there was an unexpected valve replacement that that was needed. Another team lead by Matt came back to finalize the install that same day and we are very pleased with the end result. Every person we have met in this process was very professional, friendly, and courteous. If I need new appliances in the future, I know where I am headed. read more

Service tech Iban was outstanding and exceeded expectations on the recent visit. We have been an Idler's customer for nearly two decades and have never experienced any problems with product or service that wasn't resolved quickly and to our complete satisfaction. Would never buy any appliance anywhere other than Idlers read more

Excellent experience all the way through. In the store, great help from the staff (who were glad we knew what we were looking for before we got there). Got a good deal, the items were in stock, and we had the delivery and installation scheduled for a few days later. Delivery happened in the early part of the 4-hour window with plenty of communication in advance. Everything went great, including the takeaway of our old machine. They took pictures every step of the way and sent a delivery summary afterwords (protects them and us). We are certainly planning on coming back for more from Idler's! read more

Idler's Home - Lovely new washer and dryer installed without a fuss. - Appliances Near Me - Paso Robles, California

Once again I've been burned, bought thousands, 4 years ago and recently. Appliances, new & dent, each had major issues, Idlers said, NOT MY PROBLEM!, You deal with manufacturers. This time, to bad so sad, you moved, not our problem....so now I'm out several thousand AGAIN with zero recourse. Buyer beware, they just don't care​​ read more

We are loyal Idlers customers, and this experience was no different from previous experiences. Don and Jennifer were awesome, and Crystal was a joy. Delivery people were extremely courteous and right on time. We love our new recliner sofa, and couldn't be happier with everyone at Idlers!! read more

Simple, easy good pricing & great follow up ! I would definitely use their service again. Landlord Paso Robles read more

For Valentine's this year, we decided to get a new bed. Trying to be smart shoppers, we had a list of retailers we planned to visit before deciding on a purchase. Let me add that we were clueless about mattress brands, and had no pre conceived choices, just that it needed to support our backs. Our first stop was Idler's in Paso. There were 3 brands on display; but a large range within each brand. We were a bit overwhelmed. We were greeted by Sales Associate, Bryan Jordan, who walked us through the selections and explained the differences. I had several questions and he patiently answered them all. He respectfully left us to try out mattresses and platforms/frames. He checked back from time to time, never rushed us, or pushed for a sale. His approach, professionalism, attention to detail and friendliness caused us to abandon our original plan to shop at several stores. We found exactly what we wanted, from an environment we found inviting, and from a sales associate who felt like a friend. Plus, there was a President's Day sale! How great is that? read more

Two young installers very professional and accommodating. Very much appreciate the service.

Great experience as always with Idlers. I needed a new dryer and was in amd out of the store in under a half hour. The installation guys showed up on time and were very sweet and thorough. ​ read more

Felipe and his assistant Romeo from Idlers were great. They efficiently removed my old dryer and installed the new one And Felipe gave me instructions on using the new one we're very helpful. They were courteous and prompt.. read more

On the day before Good Friday and Easter weekend with our entire family enroute to our house our refrigerator died. An internet search discovered the number one rated refrigerator was surprisingly an LG. All the big box stores had one with a week or two delivery window. Our neighborhood Idler's Paso Robles had one in Santa Maria. We drove to the store and verified the LG was the one we wanted. When we explained our delima to Gabe, the service manager, he was able to have our new refrigerator picked up in Santa Maria within the hour and scheduled delivery for the next morning. Great Customer Service! This is the third purchase we have made at this store and we will definately be back. Great pricing, selection and service. What more could you ask for? read more

From the emergency order placed with Andy to the delivery done by Joseph the service was thoughtful, timely and professional. I am so grateful for the superior customer service. Thank you!! read more

We used Idler's when purchasing a new dishwasher for our home in February and had a great experience so when our dryer recently went out that was my first stop. Gary and the LG guys from Santa Clarita were helpful and so nice. When he told me the soonest delivery date was days away he saw my face fall. I explained that our son has been in a bed wetting phase and I've had to wash his bedding daily. He said "Let me see what I can do" and was able to get us on the next day's truck. I cried with relief that my child wouldn't have to experience the shame of his wet bedding piling up. Gary found some tissue and one of the LG guys patted my back. This was the embodiment of the spirit of the holidays. The salesman at the next desk smiled and winked. To be surrounded by such warmth and kindness on a hard day meant the world to me. I left and came back with a box of See's candy, it was the least I could do. Will definitely be going there for all of our home appliance needs and moral support. read more

Service tech is very awesome always shows up on time fixes the problem within a few minutes it says let me know if I need to come back great job idlers Paso Robles read more

If your not going to have price tags on your products you should probably have a person sitting on the hot tubs. Feels used car like environment not having price tags. I wasn't interest in grabbing someone and trying to make a new BFF so i just walked out. Not sure if the rest of your products are like that but if they are I highly recommend you stop that nonsense. read more

This service department was highly recommended by my realtor in SLO. She was percent correct regarding excellent service. The whole team was 5 star repairing our Dishwasher. Service Manager Zac, and repair team Tom and Scott were top notch. We hope nothing needs to be fixed or replaced anytime soon but we know who to call if we do. Thank you! Dave C read more