**WARNING** & **BEWARE**
If you love and care for your pup and its well being, then I urge you DO NOT bring take them here! This place is a DEATH trap! I have taken my pup here on and off consistently over the last 2 years. I have often have had to take breaks from this place due to various incidents. Bites missing patches of hair, and my dog often being extremely hungry and thirsty when returning from there as if he hasn't eaten or had anything to drink at all. Most recently I came to pick up my pup, not knowing they have changed the hours again ( as they often due to lack of employees) to find that my dog was in alone in "isolation" after being attacked and bitten by another dog.
A piece of my dogs ear had been bitten off, by what is obliviously a bigger dog, which whom he should have never been left alone with unattended. My pup is a loving, fun and playful 2year old Pug, without an a aggressive bone in his body. They did not notify me of the attack and injury! Although this was an EMERGENCY, in which they allow pick-up, they tried to hide the injury!
When I requested to know the details
of the injury, they could NOT tell me ANYTHING! They did not have any answer because they were not present when the injury occurred! They could not tell me what happened, or who the attacking dog was. (that would be necessary to know for future stays) but they are completely clueless because they don't watch over the dogs. You drop your pup off and they go in a cage, while the staff goes to stay in a separate area behind the building of where they store the dogs, or they leave! (which I have witnessed
They DO NOT watch over the dogs to ensure that there are no incidents! They DO NOT have cameras monitoring your dog while in there care! They take zero preventative measures to ensure your animals safety, despite knowing the various kinds of dogs they keep in there facility. If injury occurs to your animal here; including death, they will tell you" well you signed a liability waiver and this is a open range facility". You will not be granted access to see the inhumane conditions in which they are not caring for your pet or it's well being! Because they are traitorous and beneath most loving pet owners standards.
They did not offer any assistance with my $360 vet bill despite my dog permanently having a fraction of his ear missing! They had no care or concern, and turned a blind eye to a loyal customers. Never returned my phone care or showed any concern. The owner ROBERT GRAHAM refused to speak to me to avoid accountability and forced me to talk only to his employee who has no authority or can provide zero resolve.
I take partial responsibility knowing the conditions of this place and taking him back despite the previous incidents which occurred in their care that they had no care or concern about! Just pay more and go to a reputable, dog sitter or day care! There are plenty of places!
They didn't even bother trying to clean the wound with soap and water and applying antibiotics, they provided zero care!
YOU GET WHAT YOU PAY for & this place is the cheapest prices around for a reason!!! Don't risk you let's safety and we'll being! All the bad reviews on here are true, this place is the worst and even in 2023 NOTHING has changed possibly only
**THISIS THE WORST PLACE YOU COULD POSSIBLY TAKE YOUR PET, IF YOU TAKE YOUR ANIMAL HERE, THEN THEY MUST NOT MEAN MUCH TO YOU, YOU HAVE BEEN WARNED** read more