We have used this place for years for our fur baby. Don't know if the staff has changed or what but…read morethe service has gone downhill. Even after filling out forms in their office at drop off, they still messed up our boarding. This place has been trusted with our baby, but now not feeling it. If they can't do simple things as agreed, what is happening behind closed doors out of our sight.

I've done daycare and boarding here with them and my dog was happy and healthy both times! The…read morereason I can't give 5 stars and why I probably won't be returning are just inconveniences on my end: Their meet and greet will expire in 6 months if you do not use their services for that long, and you must repay the fee of $30. The $30 does not get you a free day of daycare like many other facilities. So if you board infrequently (like me) you have to repeat the process everytime. I also think some wording on the website needs to be changed. On the FAQ for boarding, it reads to bring food in a "a re-sealable bag as kibble oxidizes quickly which results in substantial nutrient loss." Most places want the food in something re-seable for the reason stated in the quote, however this isn't the reason I was told at drop off; their reason is due to convenience for the caretakers. What they mean to say is food MUST be *pre-measured* *per meal* and *individually* bagged in ziploc bags otherwise there's a fee. This was not told to me until I dropped off my dog with her sealed food container and measured food cup. They then said it would be a $15 bagging fee. I did receive a text before my dog boarded that I can go over the email about boarding reminders however I never got any emails, my confirmations were done through text with an email receipt sent at the end of her stay. No big deal, I didn't think much of it because I got confirmation/reminder texts of her stay and I had read the website/FAQs multiple times to make sure I did not miss anything. I don't even own ziploc bags because I think it's wasteful and I don't like surprise fees because this information should've been readily available on the website (even if that information was in that missing email). I was about to run down the street and grab a $1 box because my dog was only staying 3 nights, but a different worker than the one checking me in overheard and helped me out, so that was appreciated!

Fort Fido has been an outstanding partner in the care and boarding of my PTSD Service Dog, Mia…read moreBear. As a wounded veteran who depends on Mia Bear for daily medical stability, I cannot entrust her to just anyone. Fort Fido has earned my complete confidence through their professionalism, compassion, and exceptional understanding of what it means to care.

Our dog Phoebe LOVES the Fort! She gets so excited on her daycare days. The staff are awesome and…read moreare really good with nail trims and baths, too. She comes home happy and tired.

Jasper loves coming here to have his nails trimmed. I've brought him since he was a puppy five…read moreyears ago, even though I moved 20 miles away. I'm still happy to make the commute because the groomer is so friendly and patient with him.

these ladies did a wonderful job with trimming my dogs nails! He doesn't like to have his nails…read more but they did a wonderful job. They're very professional they cut every single one of his nails were in the past other places they get every single one of his nails. I will definitely be back there again their prices were definitely great. I would refer this place to anyone.

I don't know if there's a better dog daycare out there than this one! Seriously we hit the jackpot…read morewhen finding Wagging Tails. Our puppy Sasha has been going here for a few months now. It's reassuring to know that all the dogs are up to date on their shots and have a good temperament. I I trust Terri and her help completely, knowing that my dog is in very good hands while at wagging tails!

From the owner: We have both indoor and outdoor play time. We have a living room environment for the most…read morecomfortable area for your beloved fur baby. We love them as if they are our own. It is my passion to love and take care of all dogs. I have 4 beautiful labs of my own. I only want the very best for them so I provide that for yours. I do daycare four days a week Monday through Thursday from 8:00am to 5:00 PM and I board dogs 7 days a week.

We have a large (100+ pounds) 2 year old rescue pup who is great at home, but struggles with…read moreoverarousal around new people and other dogs. After our local training place closed we were looking for other options and committed to positive reinforcement training. Unfortunately a lot of trainers use aversives, especially with large strong dogs. We were so excited to find Julia, and after our meet & greet we were confident she was a good choice. Julia did a 2 week board & train with our dog while we were traveling, mainly focusing on leash skills and practicing calm behavior around exciting things. We noticed an immediate improvement, but have also been continuing to work on the training at home after our follow up. I'm happy to report that we are continuing to see improvement using Julia's methods.

We were seeing resource guarding, and our German Shepherd was beginning to get aggressive to our…read moreHusky mix. So we knew we needed to help. We've been working with Julia for a couple now and saw results almost immediately! The aggression is completely gone and our home is much calmer. She obviously knows her stuff! I highly recommend her to anyone who needs a little (or a lot!) of help with their fur babies. And the fact that she comes to our home is so helpful!

Amoni loves this place! She is happy to go and tired when she gets home. The employees are sweet,…read morecaring and always friendly. I love the little holiday parties they do. Its like really sending your fur kid to school lol It's also fun to see pictures of the dogs playing and having a good day. We have also used the boarding and it was a great experience for Amoni and us. If you need a new doggie daycare or boarding facility... look no more!

We love bark central. Our baby Lola loves it here. We do day care and vacation stays. Always a good…read moretime for her. I love that they post pictures for updates. Also the staff is beyond amazing you can instantly tell they really care about the fur babies. They also get really creative on holidays and have reasonably price picture/treat bag combos. I try to get as many as we can, I love them!!

Shaggy Shack Pet Resort returned my severely arthritic, disabled dog to me smelling of pee, a…read moresticky underbelly from laying in her pee, raw spots on her elbows, an elbow with dried blood, inflammation and swelling of both her elbows so severe that it shook with each step my dog would take, and pee on her food container. I put my dog into boarding August 17-21, 2023 with Shaggy Shack; Thursday afternoon to Monday morning. My dog has a muscle dystrophy disorder that effects anywhere in her body that has collagen. At less than 2 years old, she has severe arthritis in her elbows. I let Shaggy Shack know of her disorder prior to leaving her with them. I even wrote a note and taped it to her food container. I spoke with 2 workers, 1 manager, and then finally the owner. None of the stories matched with the others. When I spoke with Tonya, the owner, I explained how I received my dog and that her inflammation could only be that severe if she was not given her medication. Tonya said "the girls could have missed some medications, we're not perfect." I asked for a refund, to which she said "we won't be administering a refund because that would be admitting we did something wrong." My dog was returned to me with dried blood and sticky from pee, how is that right? I have no answers I'm satisfied with, only multiple stories of what may or may not have happened to my disabled dog. At this point, I paid to have her be grossly neglected. Tonya provided a med sheet 4 days later to try to claim they gave my dog her medication, even though my hydrotherapist (who I had look over my dog for other injuries) agreed her condition could've only been that bad if she had not received her medication. Tonya shifted the blame to me, saying "You chose to bring her to a highly stimulated setting instead of staying home with your handicapped pup." I trusted Shaggy Shack to care for my dog as if she were your own, as the website claims the business would do. I will not make that error again and suggest others not to as well. Do better.

This place is awesome. We have only been able to board once and daycare once or twice. Its a bit of…read morea drive for us, especially when we have a location on base we can drop off. I would highly recommend though. I like our home spot, but his one has something very special about it. Bernard loves playing with dogs, but when its raining at our normal spot he ends up sitting inside with some outside time and not a lot of dog socialization... or at least that is my guess. When he comes home on rainy days he is not all that tired. In fact he seems like he just hung around all day instead of playing. The first time we took him to Shaggy Shack it was raining and I thought he was going to come home not tired at all. Oh man was I wrong. He was knocked out and it was in a way that leads me to believe not only does he get to play with dogs, but he has moments of thinky time or play time with humans. I cant say for sure, but I love how he comes back those days. Clearly wore out from a day of fun. I really like this place but unfortunately its a bit of a drive to do daycare daily especially when we have an on base option right next to my wife's work. I will say though they are definitely going to be our go to for boarding. The one major downside to our normal spot is there are no options for drop off pick up on Sundays. A lot of our trip or time where we need to board is Just saturday evening. This gives us the opportunity to board and pick up when we return and not have to board an extra night. In addition we had a last minute boarding need when I was too lazy to get boarding scheduled at our normal spot and it worked out perfectly. I highly recommend this place. Its not on base so anyone can use. The place is huge. Staff knowledgable and friendly and overall I have nothing but positives about here. I wish their location was closer, but thats not a negative, just a desire to make my life easier.

They always do an amazing job with warm welcoming smiles on my Gingee Bear!Been here 5xs & will…read morekeep on supporting their business.Clean nice professional place!

Always have a great experience here. Have been coming since their old location on 26th. Walk-in…read morevisits are usually available if you can get in before 8 or 9 a.m. Dog always leaves happy!