The people are very supportive. The facilities are perfect.ccxxxxxxxxozzodxxxxxxxxxxxxread more

Nice facility with lots of parking. I was pretty upset when I initially visited this facility and…read moremade an appointment to meet with the funeral director. The lady in the office was very kind and probably used to people crying. By the time I met with the John Monzingo, the funeral director, I knew what I wanted. They have all the usual things available at a funeral home, I have to say, I wasn't interested in all the side show stuff. Mr. Monzingo got a pretty fast read on me and was very helpful putting together a plan for my final wishes. The only expense for my family will be opening and closing the grave, that is the only thing you can't prepay. I gave Mr. Monzingo a real laugh when we parted and he shook my hand, he said, " I hope to see you again." I said, "You will definitely see me again, I just hope I see you again!" Here I am two years later. :)

This is a LONG review. Please READ IT and share with loved ones…read more I feel it's important, for the sake of other families who are grieving from the loss a loved one, to post this review. I don't want any family to go through, what our family went through, with this Crematorium. Do not use this funeral home or crematorium! "Cremations Society of Oklahoma", located on 9120 Toledo Street in Tulsa, Oklahoma, is absolutely horrible. Their mishandling of our loved one, and the services we paid for, was incompetent, insensitive, unprofessional, and inexcusable. I am convinced the reviews, stating 5-stars, are paid for. Gatlyn, Kristine, and their other female employee, should not be in this business. We were grieving the sudden loss of our loved one. This was a time when we needed the help, knowledge, guidance, caring, and competence of a crematorium. They were impersonal, did not take care of important details on their end, which resulted in four major errors, that significantly added to our distress. This company "lost" our paperwork. We took time and care to select a beautiful gold and silver Urn, inscribed with my brother's name, date of birth, and date of passing (3/28/23) on it. Our paperwork was completed, and the services and Urn paid for. 1. His ashes showed up at my house, in a plastic box, with a sticker on it. Kristine made excuses- saying they must have wanted to "rush his ashes" to my home. She then, after checking, said they had no record of my purchased Urn. In fact, they could not find the order details, or the $2200 that we paid for. I provided my copy and payment records. 2. After finally accepting responsibility, with no apology or "I'm so sorry for this error", the wrong Urn was sent out. They then re-ordered the correct one, and re-sent it. 3. To make matters worse- the "date of death" was incorrect. 4. I still have not received the death certificate - 6 weeks after cremation. There has been no apology, compassion, or even a phone call from Gatlyn, the owner, since all of this happened. In fact, the last two text messages we shared, he put on "read". He never responded, when I asked for an estimate of how much longer it would be to receive my brother's death certificate. I ended up calling the State of Oklahoma myself, paying an additional $40 to overnight a copy of my brother's death certificate. These people are incompetent and don't even understand or explain, the Oklahoma laws relating to death certificates. I am also reporting them to the Better Business Bureau

Do not have your loved one cremated here. I had my dad cremated here and when they brought me his…read morecremains it had someone else's name on The box. They told me there's no way of knowing if I have my dad or someone else and there's nothing they can do.

Dan and his team truly treat you like a member of their family. Dan has worked tirelessly side by…read moreside with me to ensure that my brother's service is ready. When I have been paralyzed by grief, he helps me take baby steps and removes barriers. He uses his expertise to make an unbearable situation more manageable. I cannot recommend his companies more highly or convert in words how grateful I am for his help.

Karie Schaudt is absolutely the most rude and unprofessional owner to deal with. Apparently, she…read moredoesn't need the business and referrals don't matter. Filed complaint with Oklahoma state funeral home board based on interaction. Talking with others found out this is a major trend with Schaudt's specifically Karie. Karie had a chance to reach out to rectify situation before complaint was filed with state. Karie shouldn't have gotten involved in family matters by making comments like the second service would be an "appropriate" service for my husband.

From the time Walter (A Leonard-Marker Team Member) picked up our deceased loved one at the…read moreClarehouse at 2AM on a Monday morning to her Celebration of Life, we were treated with respect from Mike and his entire team throughout the burial process. (A special "hats off" to Walter, who was pleasant even at 2 in the morning and throughout, even in Mike's absence for a time.) Mike Marker and the entire Team at Leonard-Marker Bixby are top tier. At a time when feelings are often on edge, the entire team always seemed to have to have a comfortable/caring Word...a Word in Season. The entire Team's empathy and friendliness, as well as their attention to detail is definitely something Mike & Pam Marker's caring shows thru. As mentioned earlier, throughout the planning and organization of the Life Celebration, our entire family was treated with total respect, even when many voices were speaking. Mike Marker is so friendly and flexible, you will never go wrong when you choose Leonard - Marker Funeral Services. Needless to say, our entire Family highly recommends Marker Funeral Services

We had a remarkable experience with Leonard-Marker in Bixby. They went above and beyond when we…read morehad to plan my father's memorial service. Hands down the best service - they were flexible and helpful with everything we needed. Great follow-through and timely responses. We have used multiple other funeral homes, none that even came close to how wonderful the staff at Leonard-Marker was. We would definitely recommend them.

My dad passed away very unexpectedly and we had two hours to decide how we wanted to move forward…read more We chose Bixby-South to handle funeral arrangements and cannot recommend them highly enough. Chris, Carley, JJ, Shirley and the rest of the team have been absolutely incredible every step of the way. We interacted with Chris and JJ the most. Chris was the calm in the eye of a massive hurricane of difficult emotions. JJ was so earnest and clearly takes pride in his work. Here are the things that really stand out: 1.) My dad was cared for like he was a family member. From the moment my dad was moved from the hospital to the home, we felt like he was treated with the utmost care and respect. My dad was quite ill towards the end and we were hesitant about a viewing (for many reasons). Chris shared he had cared for my dad himself and that he looked very good. After much consideration we decided to view my dad. We were astounded by how much care was put into his appearance. He looked absolutely incredible and like we had time traveled back to the healthy, vibrant dad we knew. 2,) Our tired, grief stricken brains could barely make decisions and changed our minds frequently. Chris was so incredibly patient and accommodating. We never once felt like our decision changes were a burden. Chris gently guided our decision making process with helpful suggestions and the Bixby-South team happily accommodated when we changed our plans. Chris also made a suggestion for a burial location that perfectly fit my dad. 3.) We felt like Chris and team really "got" my dad. They asked great questions to understand who my dad was a person. We shared that my dad loved golf and didn't think too much of it. When we arrived at the visitation we were blown away by the level of care and attention to detail to create a themed room that truly captured everything my dad loved. It made our celebration of life so happy and upbeat despite the difficult circumstances. 4.) Communication was also very easy. We appreciated the kind, gentle follow-up decisions and details. There is so much to do in these circumstances in such a short window of time. We appreciated the team's communicativeness and follow-up. A few email threads were lost somehow on a few decision but the team called or sent a text to keep things moving. 5.) Our service was seamless with every detail perfectly orchestrated and coordinated between the Bixby-South team and church. Sending so much gratitude to Chris, Carley, JJ, and team. We can't thank you enough. Thank you for bringing so much peace and joy to this very difficult time.

I am so thankful to Jody, Kara and Chris for their kindness, professionalism and amazing…read moreorganization during the celebration of our grandmother. They were each so patient with our family as we made decisions, added information, changed information, etc during a very short time. They were available to us and went above and beyond to make sure all our needs were seen to. I would not hesitate to use their services in the future if that time arises. Tina Crabtree

My brother passed suddenly and the hospice we used said this place was a great place to help until…read morewe could make arrangements. (They were shocked about the following information as well and had no idea of the expensive fee we incurred). Within 24hrs we called and had him transferred to a different crematory. Moore charged us 390.00 to release him to the other crematory. Our family as well as other crematories were shocked by this charge. Manipulating money from a grieving family. Unbelievable. We were never told of this hold and release fee or we'd definitely not use them. They did nothing but pick up and hold for 24 hrs and charged 390.00. That's very unethical not to disclose this kind of expense. A company 40 miles away would only charge 200 but Serenity doesnt charge at all and we're very compassionate. Moore is shady and definitely bad business. Sure they'll help and pick up your love one but if you dont use them for services expect to be emotionally and financially hit, and no they wont tell you that even less than 24hrs will cost 390.00 on top of all other funeral expenses you'll incur.

Very deceptive policies. They advertise a low cost cremation, yet will immediately up charge for…read morethe cardboard container to cremate the body in to the tune of $195. Also many BS fees like a $200 free for the medical examiner, which is totally false, a body storage fee, etc. Stay as far away from these clowns as possible.

I helped two very young family members make cremation arrangements today; they hadn't even picked…read moreup their loved one yet. The online option is the lowest cost. When it got to the payment portion, after two cards that we knew in fact had the funds for the cost were declined, I called because I thought that maybe there could be an issue with their website. I spoke to one of the funeral directors who was like Well, just use a different card, on the third card because she couldn't help me unless there was a payment, so I said, "Hold on let's see if this works," because honestly, had it not been, i wanted to know what our next option was going to be. She got very snotty with me. I mean, our loved one passed within the last two hours, we were just trying to get it taken care of quickly because after a couple of days it goes into a $50 a day penalty. Anyway, if you are looking for compassion, this is not a place I recommend. If you want the box store service attitude that customers are a dime a dozen, this place is right up your alley! Thanks for making an already hard and stressful day a little less pleasant!

service requested…read more while i'd not gone on the day i did, the day after memorial day, to request information for a gravesite, i'd took note that the map that moms had to the family grave sites we were adorning, that she got previously from the cemetery office, was quite useful in locating the tombstone of great uncle patrick, that of great grandma, and also the above ground cube containing adjacent slots with the remains of grandpa ron and grandma sherrie. the latter gravesite is located near a main building of the cemetary, and the two former sites are near a relatively large tree by the same main building. quality while some of the grass growing over the tomb of great grandma is indicative of an occasional infrequency of maintenance at gravesites, the aforementioned graves and slotted cube container were each in good condition. the cube slots were also convenient for placing the decorative imitation flowers, with the flowers from the last visit of momma still intact. and while the imitation lemon tree branch i'd placed at the grave of great uncle patrick was more difficult to put at the site, requiring placement in the ground, the area around the gravesites do allow for more decor and rememberance gifts. and though i'd not put an imitation lemon branch at the site before, i'm drawn to the symbolism of that decor as it connects to bitterness in the circumstance of his death being a childhood shooting fatality due in part to improper gun storage. nevertheless, i'm of the belief that the color alone, and greater picture of growing life contrasts with the potential bitterness symbolized by the gift. value although much of the service offered by the cemetery is pricelessly valuable, i'm glad there is no additional fee for visiting the grave of a family member.

I just wanted to thank Karen who helped through the most difficult time in my life in a very…read moreprofessional and caring way. I had no idea of all the details that I needed to do to have a funeral. Her calm approach may me not panic and just trust her. Thank you for helping me through this Karen.