They were more than accommodating Broke windshield wiper…read moreblade from snow storm a couple of months after winterizing service for my car Took me in without appointment right after I called Replaced wiper No charge for it In out done Quickly friendly professional service

The best mechanics I've ever had. They're honest and thorough. I never get my car back with any…read moreissues. I swear by them

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

Went here on Thursday July 24th 2025 with my dad to get his car washed. Decided on here because it…read moreis closely located to where we live, and while it never comes out that great, it sure beats a dirty car. We pulled up, and there was no line, and purchased the platinium car wash, which also came with a vacuum. Must say, they did do a great job vaccuuming both the car and the trunk too. Some of the parts inside the car wash seemed to be not working, like the rim cleaners of the wheels. While after the car wash, the car seemed fresher, My dad feels that it doesn't come out too clean. but it's alright. A fresh car can be a good thing, can it be top notch?

Gabriella, the owner, was very professional and knowledgeable. She was very helpful and kept me…read morecalm after my car was totaled. I would definitely recommend this business.

You're honestly stupid if you don't let Hernan work on your car. Hernan is the type of mechanic…read morethat actually takes pride in his work and treats every build like it's his own personal project. He doesn't cut corners, and he doesn't just throw parts on. He takes the time to diagnose the real issue and make sure everything is done correctly. People who choose somebody else usually end up coming back to him anyway, wishing they had gone to Hernan from the start.

Just moved here my husband said it was great service and very fast! No issues and we will be using…read morethem again for our auto needs

The best people ever! Super competent and very honest. I know them for a very long time and they…read morekeep getting better. I totally recommend!

Went here for some new tires for my wife's truck and they've become like family ever since. They've…read moretaken care of my whole families vehicles as if they were their own. Amazing prices and they stand behind their work. No hidden fees or sneaky tactics. They always let us know what's urgent, what needs to be addressed in the future and will always check before doing any extra work when needed. Highly recommend!

Went here for an inspection and had a horrible experience. They literally took my sticker off,…read morecharged me, and THEN told me they couldn't pass my car because of my tints... like you didn't see that before starting?? Make it make sense. Now I'm driving around with no valid sticker because of them. On top of that, they tried to get me to pay them to remove my tints after putting me in that situation. Yeah no. Whole thing felt unprofessional and money-driven. If you have tints, save yourself the headache and go somewhere else. Terrible Service RUN FROM THIS PLACE!

Back around 2006 I bought my first BMW which was an 1998 740iL. I wanted to have it serviced…read morecorrectly by someone who knew that model as well as any BMW mechanic would but would charge less than BMW rates. I researched and called a few, relatively local shops that did work on foreign makes/models and I wasn't impressed by any of them in either their shop's appearance (if they had shop photos on their website) nor by whomever I spoke with over the phone. I had a much better experience however when I called CIM and spoke to the owner, Rick for the first time. I told him the make and model of my car and he correctly recited the engine/specs as well as a few known issues that engine and model car tends to have (cooling system leaks). I was impressed by his knowledge as well as his professionalism over the phone. I knew I found the shop I wanted to use for all necessary work on my 7 series. When I visited CIM for the first time I found a clean and organized shop. Rick has racing posters/art around that are neatly displayed and his shop has a nice lounge area with various car magazines, a coffee maker and water cooler for customers to use. I haven't had a car serviced there in about four or five years (because I didn't own one) so I don't know if things have changed with Rick, the quality of the service or the condition of his shop. However, when I did have my cars (BMW 540i sport after the 7 series) worked on there, my experience was that it was always top notch service. Rick's service/repair prices were always reasonable especially compared to the dealer but even on their own I thought his prices were fair. I never had any sudden or hidden costs when it was time to settle up the bill. He gave me a price for specific work that needed to be done and that's the price I paid. No ugly surprises. I'm probably going to be calling him soon for service on my recently acquired 2006 Mini Cooper S. ***UPDATE*** 05/05/16 - I recently had a few issues on my '06 MINI Cooper S corrected at CIM Motorsport and its seems nothing has changed since I last had work completed there. I experienced the same great service and good prices. Before taking it to CIM, I took that same MINI to the MINI dealer twice to correct an issue with the A.C. (No cold air) and twice the dealer failed to correct the problem. Rick checks it out, tells me there's 0 charge in the system which is more than likely the cause for the lack of cold air. He charges the system, keeps an eye on it for a few days and that appears to have been the issue. I've had the car back for almost a month and the A.C. is still blowing cold without any hiccups so far. What did the MINI dealer do (and charge me for) if all it needed was a charge? That one fix incidentally corrected two issues also. The lack of cold air issue and, the auxiliary fan which wasn't working. Apparently there's a double relay that caused the fan to stop working when the A.C. stopped working. All I paid for was the charge. Nice. Another job well done by Rick and his crew at CIM Motorsport. Excellent service in my experience. Pretty long review, I know but I figured a more detailed review may better help others make a more informed decision.

Ric is the best. He is thorough, fair and gets the job done every time. He is an expert in European…read morevehicles but can reliably and expertly work on anything.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

I had my transmission first done there on oct 15th, 2010 the place is owned by a short older guy…read morenamed dywane freeman but advertises as lee my;es transmissions, I paid for a 3 year warranty remanufactured warranty an I paid a total of 3,313 dollars an I still have the original receipt, 7 months later the D5 light started flashing on 187 an I called an informed him after goggling that the transmission is bad, he acted like he was too busy to schedule me an appt however I told him appt or not I was on my way in with the vehicle which is what I did with a witness to his asertions just in case I would have to sue him in court, he again a short man with a napoleon complex seemed hyper an agitated that he had to fix it under the warranty however did just that after us going back an forth an his son acting as if he needed to charm in our conversation however I was not fazed an handed him the keys took a picture of me leaving them again in his shop an left with my acquaintance....4 days later ater having to rent another loaner from enterprise I was called to pick the car back up as it was ready, I picked the car up an seemed to be fine for the next couple years however on 4/5/2015 the transmission failed me again an is now inoperable, PLEASE DO YOURSELF A FAVOR AN STAY AWAY FROM THIS LOSER , ive also heard of other guys that he jacked on repairs ......he is located in Monroe ny.......if I could give zero stars I would trust me....