[This refers to the Harriman location.]…read more We were driving up the Thruway and I noticed our right front tire was losing air. We pulled into Freeman's and explained the problem. Turned out while one tire was leaking the other three weren't in such great shape either. They mobilized and quickly replaced all four. We were on the road again in just a few hours. Excellent service and very friendly staff. An A+ experience all around. Highly recommended.

Our power steering was acting up so we had the whole system replaced. When we got the car back it…read morewas extremely loud so we brought it back again to get the belt adjusted. The second time they worked on it the noise was better and it seemed to be okay for small local drives. Once we took it on the highway, the belt broke off, coolant exploded and we lost power steering because the belt broke off the track and the car overheated. We brought it back a third time and they fixed it again but forgot to refill the coolant. The incompetence was unbelievable. This place seems legitimate but it isn't. You should go anywhere but here.

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

You're honestly stupid if you don't let Hernan work on your car. Hernan is the type of mechanic…read morethat actually takes pride in his work and treats every build like it's his own personal project. He doesn't cut corners, and he doesn't just throw parts on. He takes the time to diagnose the real issue and make sure everything is done correctly. People who choose somebody else usually end up coming back to him anyway, wishing they had gone to Hernan from the start.

Gabriella, the owner, was very professional and knowledgeable. She was very helpful and kept me…read morecalm after my car was totaled. I would definitely recommend this business.

Called in for a last minute inspection this morning. Owner is accommodating, and efficient. Great…read moreplace!

Just moved here my husband said it was great service and very fast! No issues and we will be using…read morethem again for our auto needs

Absolutely terrible mechanic. Stripped my drainage bolt on…read morean oil change, never told me then used silicon around it. Charged me the full price and let me on my way with a slow oil leak.

Went here for an inspection and had a horrible experience. They literally took my sticker off,…read morecharged me, and THEN told me they couldn't pass my car because of my tints... like you didn't see that before starting?? Make it make sense. Now I'm driving around with no valid sticker because of them. On top of that, they tried to get me to pay them to remove my tints after putting me in that situation. Yeah no. Whole thing felt unprofessional and money-driven. If you have tints, save yourself the headache and go somewhere else. Terrible Service RUN FROM THIS PLACE!

At C.I.M. They are very knowledgeable and honest.They have gone above and beyond through the years…read morethat I have entrusted them with my cars. All I can say is Excellent mechanics with more knowledge and know how than your above average dealer service tech. I'm glad I found them and you will be too

Ric is the best. He is thorough, fair and gets the job done every time. He is an expert in European…read morevehicles but can reliably and expertly work on anything.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

I have to say the staff and the work done on my car was awesome they did a super great job I highly…read morerecommend them and I would like to thank them for a job well done

Horrible thieves! I always bring my cars here for service etc. I tried to start my car battery was…read morelow called and asked if I could pay for a jump start I don't need a tow. They tried to charge me 95$ plus tax! To a repeat customer! They will never get another penny from me! Not to mention I live 2 min away from there shop!