Survpro of Moreno Valley saved my life. I had family coming into town for the weekend and my house…read moreflooded Tuesday the week. I was expecting everybody to come in. I was met by a nice young lady named Nancy Leon she was kind hearted and empathetic to my needs. She reassured me. They would get everything fixed in a timely matter. They had people working around the clock in my house was restored in time for me to host my family for the weekend Big shout out to this team, especially the quick response in timeliness of Nancy Leon.

The quality of service was very unprofessional and the owner would not take responsibility for the…read morepoor workmanship of his team. I have lost a great deal of money,that's personal money, in this long drawn out situation. The owner took over 4 months to get my water damaged home repairs partially finished. His crew stole and broke many items. I'm still after over six years trying to get the owner to complete what is promised. My original kitchen had relatively new pecan cabinets which were taken out of my house and which had instructed the manager that I would put them in my garage for storage. The these were custom built cabinets. I repeatedly told the manager I would not sell them. When I inquired about their whereabouts, I get no answer. Those cabinets cost me $5000. They put in the cheapest cabinets Home Depot sells which are. Not even properly in-stalled and chip very easily and are difficult space wise. I paid them $16,000 to redo my master bath. The owner,Chuba, laughed at me when I asked for a list of items to be installed. He also had the painter water down the paint to make it stretch to cover the whole area. It's the poorest job I've ever seen. A tiled shower has had 4 attempts to finish the caulking unit and there are 4 different colors of compound used. I had 2 newer toilets they took out and replaced them with the cheapest possible ones. The owner is not honest. He fought with me when I would bring up problems and would never replace what he took out. I'm sure they were used elsewhere. I live alone and had no help at my age 85 to get things done properly. So I sit here in a house that the walls need painting, toilets are not very functional, and everything they did was poor quality. Oh I could go but you have the idea. I would never recommend Servpro with this owner. If you need more information, I would be glad to share more. Judy in Redlands

Had the best experience working with 911 restoration of the Inland Empire! Unfortunately, my house…read moreflooded after I left the water running for over an hour until I noticed how deep the water damage had gotten. I called 911 restoration and received an immediate response. They arrived fairly quick (Carlos and Anthony) and got straight to inspecting, explained in depth what was going on and what they planned to do. I agreed with their work and they got started almost immediately on extracting the water despite it being almost 3am. I felt extremely comfortable given how professional and educated they were on this sort of work. After the job was complete, they left everything the way it was before the flood. They did an absolute stunning job on the reconstruction, literally gave me a fresh start! Overall it was a pleasure working with 911 restoration of the IE. Definitely recommend for any restoration/ reconstruction. Will be going back for any future needs!

Best customer service around. We called and they had a rep out within 30 minutes. We had a water…read moreissue and they were able to identify the issue and place fans to dry out. They offer all types of service and they monitor their service closely. They do insurance and cash jobs. I highly recommend.

I can't thank enough Green Planet Restoration, Allan, and the entire team for helping us at the…read moremost valuable time in our life. They helped us through the entire process, storing our valuables! Reliable and trustworthy!!

I had some water damage restored by Allan from Green Planet Restoration. Everything from start to…read morefinish went great, from the initial inspection to the final cleanup. They were professional, efficient- and did a FABULOUS job..!

Let me start by saying this is the most unprofessional business I have ever encountered. We…read morecontacted this contractor for an estimate on two separate jobs at two different locations. They came out and looked at both jobs and said they would prepare an estimate and contact us that weekend. It's been 3 weeks now and no call back. I even tried texting and calling the contractor one week later asking if he had the estimate ready. I was ignored and he didn't have the decency or professionalism to return my call. This surely isn't a way to run a business. Oh well, they lost out on my business and other referrals. I contacted another contractor and he came out. I was notified two days later regarding the estimate. It was so reasonable that I gave him the job and I even had two other jobs done that I didn't anticipate having done by him when he started the first job! Stay clear of Chaca General Contractors. They lack professionalism, communication and customer service!!!!!

There very professional and do great work. They clean after the job is done. I will be doing more…read morebusiness with them in the near future. I also recommend them to my family and friends and co-workers.

Extremely disappointed with the way this company handles business. They are unprofessional. They…read morewill attempt to over charge customers. Also, they charge customers just to give them the initial quote visit. They charged me on the spot for a review of what they needed to do ( the charge was in the $100's). Not to mention this money they just pocket without even proving any proper receipt of the transaction. Save yourself the trouble and hire someone else. THEY WILL TRY TO OVER CHARGE CUSTOMERS!

Not happy!! Was quoted one price then had to have an "upgrade" of 2700, then was charged another…read more400 for vents. Should have been included in the initial quote. Vents have been left with no covers on them. Also nails are sticking through the eves all around the house. Some are coming through the ceiling in my laundry room. Was told that they would take care of it. It's been well over a month and we haven't heard a word.

What went well was the technician who came out the evening of the unfortunate plumbing/water…read moredisaster! Paul Duncan was extremely professional and knowledgeable about what actions need to be taken, to handle the immediate by seating up machinery to begin extracting water absorbing in the walls and under the flooring. Beginning the level of moisture detection and continuing daily monitoring until water penetration was dropping to acceptable water gauge detection reduction levels. Unfortunately, due to miscommunications with scheduling of expectations of the office, Technician Duncan became my "lifeline" in navigating between the next steps and being onsite when the the insurance "preferred" company showed up many, many days beyond reasonable and proceeded to say they were not detecting water gauge levels, however, not choosing to check all areas previously identified and sent to the field estimator for the home owner insurance company. I retired from state service responsible for customer services and external affairs, at the CEA level in a little transportation agency known as Caltrans. My personnel knew how I felt about providing above and beyond customer service to the public, in a manner a citizen would not expect of such a massive agency. And, as a former local elected official, again how we treat of citizens/customers matter and I probably cannot say enough about Mr. Paul Duncan. He's definitely a hidden jewel within a service who's called upon during an emergency and great when someone cares enough to respond and assist, rather than deflect the person with, sorry, "but that's not my job attitude...and you'll need to call back into the office!" Mr. Duncan, thank you! As you are a Godsend during a time of crisis! (Lelia) Deborah Robertson, Rialto Mayor, Emeritus

We had the pleasure of working with Gonzalo from All American Restoration during a stressful time…read morein our home, and we're truly grateful for his professionalism and responsiveness. From the beginning, Gonzalo communicated clearly, showed up when he said he would, and made sure we understood each step of the process. The demo and restoration work was handled efficiently, and his team treated our home with respect. Any unexpected issues were addressed quickly, and he remained solution-oriented throughout the project. What really stood out was his willingness to answer questions and help us navigate the process without pressure. That kind of transparency goes a long way. We appreciate the work Gonzalo and his team did for our family and would definitely recommend All American Restoration. Felipe Santos

I had a pipe burst while I was out running errands and came home to a flooded kitchen on a Sunday…read moreof all days! I called a few other companies, but I just got their voicemail or an answering service. When I called United Flood Control, they answered my call right away and came to my house the following morning. The technicians showed up with masks on and assured me that they follow all COVID safety protocols for their clients health. This put me at ease. The technicians were very thorough in explaining the cause and what the next steps were. They worked quickly with the dry out and clean up. Ivan the Supervisor was very professional and always available for any questions. I am extremely grateful and happy for the work they did! They put me at ease from day one and made this situation less stressful on me and my family. I would definitely use them again and highly recommend their services!

When I experienced a major leak in my kitchen sink, I gave United flood control call. I didn't know…read morewhat to expect, as I am a first time homeowner and have never gone through this before. My whole kitchen was flooded and leaked through other rooms as well. Ivan from United flood control gave me the quickest service and was extremely helpful. He showed up right away and put us at ease through the whole situation. I will definitely recommend United flood control to my friends and family.

I contacted them for an estimate on my bathroom they arrived at scheduled time,I like the way Ben…read morethinks outside the box I have decided to go forward and use them to remodel my bathroom I'm excited to leave before and after pictures once project is done I will continue my review so far five star. UPDATE the job is done GREAT crew and Forman Ben was GREAT her are the before and after

There are significant issues with the quality of our kitchen remodel. The skill level of the…read morecarpenters of our cabinets is very poor. No quality control on much of the work that was done to our home. Not worth what we paid. I would not recommend this company.