There are significant issues with the quality of our kitchen remodel. The skill level of the carpenters of our cabinets is very poor. No quality control on much of the work that was done to our home. Not worth what we paid. I would not recommend this company. read more

LBC Construction helped us to design a total make over of our kitchen. The project included the removal of a wall to open up the kitchen to lake and mountain views. This being a geodesic dome required some thinking out of the box to fully utilize the limited wall space. Ben helped us to arrange the cabinets and appliances to get the most out of the space. Ben and his team are very professional and provide quality craftsmanship. We are definitely enjoying our new kitchen. Mike and Lisa Diehl read more

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Needs a secretary. They never answer the phone! I called maybe 3 or 4 times at this point spread out over months and NO ONE ever answered the phone or returned my messages. Not professional in my opinion. read more

I contacted them for an estimate on my bathroom they arrived at scheduled time,I like the way Ben thinks outside the box I have decided to go forward and use them to remodel my bathroom I'm excited to leave before and after pictures once project is done I will continue my review so far five star. UPDATE the job is done GREAT crew and Forman Ben was GREAT her are the before and after read more

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Ben does excellent work. I have seen the work he has done and it has been top-notch. I have recommended Ben to my friends and I know he will do them a great job. He did a remodel of a small office and it was done with lots of pride. You can not go wrong in using Ben and his crew. read more

Excellent from start to finish! Bens crew did a great job replacing windows, stucco, drywall, texture, paint and tile work. Everyone on his crew is professional and cleaned up after themselves. Super easy to work with. very affordable compared to others. read more

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I reached out to Ben to schedule an appointment to discuss my home renovation. Ben met with me within a week of first contacting him to see the scope of work I had in mind for my home and it was very obvious with the way he spoke and discussed his work that he is a knowledgeable and experienced general contractor. He knows everything regarding proper codes and permits needed for any type of construction work and how to get a job done in a timely manner. Although I really wanted to work with him, he was unfortunately out of my budget and we could not continue working together. However, about a month later I had an issue with my renovation and I thought of him and how knowledgeable he is and decided to reach out to him again to seek advice. Ben remembered me and was immediately offering to listen and offer advice. He could've blown me off or ignored me as he is a very busy GC, but he was extremely helpful and took time out of his busy schedule to speak to me and just share his knowledge in any way to help me. He showed genuine concern that I was having issues with my renovation even though he had nothing to do with it. My renovation would not have progressed without his advice and I am forever grateful to him. It's hard to find trustworthy people in construction recently because of the high demand and low supply of quality contractors. I have no doubt that if you are able to work with Ben that he will do a thorough and proper job. read more

I recently used LBC for some reconstruction on my home after flooding. Ben the owner was a pleasure to work with and his crew was polite and helpful. His prices were reasonable. They were always on-time and if not they called to let me know beforehand. When the work was finished I had no trouble getting a few items touched up. They replaced drywall, installed tile, installed a new bathroom vanity and countertop, installed a new toilet, did the plumbing for sink and toilet, and painted the walls. The crew always cleaned up after the days work. The main thing to take away from this review is Ben is HONEST and follows through with what he says he will do. I highly recommend LBC for any construction needs you have. read more

LBC Construction Services - General Contractors Near Me - Redlands, California

We had an appointment for a quote on our detached garage. Looking to take out the garage door and reframe for a smaller opening to fit in french doors. Ben arrived on time within the hour time frame, which is appreciated because often times people show up later than expected or not at all. It was clear from talking to him that he knows his stuff, especially permit wise, but the delivery needs some work. Anytime we asked questions he responded in a rude and condescending manner. Almost making us feel foolish for asking in the first place. Working with a contractor is very much a collaborative experience, so it was disappointing to see that wasn't the case. read more

After working with LBC for 2 months I've learned to read the negative reviews! I agree with Jilleen, Andrew & Justin on Ben's poor communication skills. We were told the guys would arrive by 9am, at 10 am they were a no show. We text Ben to find out that hey would not be coming that day. (This happened repeatedly.) I agree with Omar about Ben's condescending tone & being rude. I agree with Andrew that Ben lies. I agree with Heidi & Justin on awful customer service. And, I agree with Andrew & Liz that Ben loves as many "change orders" as he can get to put more money in his pocket. Therefore I also agree with Sarah & Kristina that Ben is unprofessional! It was our fault that we did not get a very detailed contract from Ben. We had many issues where Ben wanted change orders to do our remodel the way we wanted or expected it would be done. Thinking that Ben wanted to do things right was wrong on our part. He is in business to make money like all contractors. We wanted to re-use a lazy susan in the corner kitchen cabinet - "No, I don't do that". We wanted one upper cabinet saved so we could put it in our garage - "No, we don't do that". We have 7 lights in our kitchen all on one switch and no GFCI - which is against code. We were also left with a 1.75" gap between the back of our new range and the wall due to a gas line coming in high on the kitchen wall (older home). Ben wanted change orders for all these things. We would have thought that a quality GC would want to do things right and include these these in a contract. Get a very detailed contact if you can tolerate Ben's personality & chose to work with him. Bear in mind that he does not do the work, he orchestrates it. He is the one you have to communicate with on an very regular basis. The quartz guys arrived after 11am and continued to work until 8:20pm! They should have arrived earlier. Ben's plumber must not have been familiar with installing a Grohe faucet that was purchased on eBay - open box (returned item). It was very loose the day they left but worked. We used for about 4 days (since they could not come out any earlier to tighten it) until we heard a crack when my husband was using it - it broke! Edges of cabinets shelving were splintered and wood lifted. Electricians had to access the kitchen ceiling through our garage to install can lighting, so they cut a hole; it was never repaired. The quartz guys damaged the side wall. Ben also told us that we have a 9" overhang on our peninsula, it is only 5'5". We had a 5" thick existing wall that was reduced in height. If a new wall had been installed (instead of using our existing wall, it probably would have been thinner giving us a 9" overhang. Ben's math was wrong. We had little to no problem with this hired help. For the most part they were polite and cleaned up fine at the end of the day. I even have contact information from 2 of them for possible future work needs. We offered an outdoor patio table to one of them - free for the taking. Ben is your contact if you hire him; he is also the problem. It was so stressful working with Ben that we chose to hire others to correct the work that was not done correctly or poorly rather deal with Ben's personality and over-priced change orders from him. We just wanted to be done with Ben. FYI -the work took a full month more that the completion date on the contract. We do not recommend Ben. See pics. read more

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We have used LBC Construction for many projects in our home. The last project was new hallway cabinets, revamping our bathroom, and backyard stairs. He worked with us through construction material delays, needed plan changes, illnesses, and even a sick dog! Always professional, helpful, and has a team that is very easy to work with. Each member of his team brought their skills to the many needs within our project. We highly recommend LBC Construction! read more

I selected LBC Construction to do a major reconstruction of my kitchen, dining and living rooms. Ben Loveridge the owner was very instrumental in creating design, and implementing into a finished product. While the project took longer than initially planned due to Covid, the end results was well worth the wait. Ben was personally involved in every aspect of the teardown and reconstruction. His very high standards was reflected in every phase of the project, including advising on materials, colors and finishes. If you are looking for top quality, high standards and excellent design, you will be happy with LBC. read more

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Had an appointment with this guy bright and early in the morning. Got up way early which my (at the time 9 month pregnant self) was not into. He texts my husband saying he's running 30 min behind. 30 minutes pass, 45... 1 hr.... Nothing. My husband calls him and he tells us another 30 mins or so. We canceled. Unprofessional and wasted our time. I'm sure he'll refute this saying I just bash businesses (which isn't true). It was really disappointing because we liked pics of his work but if you can't value our time then idk what to say read more

I gave a top rating because they are easy to work with and gave clean quotes. If I had ordered the right dog door the project would have been done on time. This was during the beginning of the shut downs so things had to be put on hold for a short amount of time. The job is clean and I am very happy with the work Mel did. He did a great job and kept things clean as he worked. read more

LBC Construction Services - Dog door through wall. Outside view - General Contractors Near Me - Redlands, California

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We had Ben come to the house to give us an estimate to add cement board and install fascia stone around a fireplace. He showed up on time, was very knowledgeable and we were ready to hire him. However, when we called for one final question and to schedule, the estimate doubled with no explanation given other than that he would "never" have quoted us the price he originally gave. The first price was in the ballpark of what others had quoted so our impression was he simply didn't want to do the work. My advice is to get any estimates/quotes in writing before agreeing to/having any work done. read more

If you are ready to embark on a major house renovation, you have found the right company for the job. Major projects like kitchen and bathroom remodels require attention to detail and that's something you'll be sure to get from LBC. You will have tons of questions along the way, and Ben is quick to reply with answers to put the customer at ease. His crew were complete gentlemen throughout the entire 6-week master bathroom and master closet/bedroom project. The LBC crew was extremely clean and efficient for a project we knew would create a bit of a mess in our home for a period of time. In the end, my wife and I could not be happier with how our vision came to life in conjunction with Ben and the LBC crew. They literally doubled the size of our bathroom, transforming an old 1960's corner shower, single vanity and a dated look, creating a masterpiece. The project also involved knocking into an existing master closet to create room for the new shower and then knocking into an adjacent bedroom to turn it into a master closet space. This is a company you can trust, that will stay on a quoted timeline and in the end, you will know your hard earned money was well spent. Cheers to Ben and the LBC Construction Services crew who created a work of art in our master bed/bath/closet area. read more

LBC Construction Services - General Contractors Near Me - Redlands, California

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In September we had a water intrusion that damaged our bathroom and 2 bedrooms and trim in the hall and entry way. Ben was instrumental in us getting the most on our insurance for repairs, along with this Ruth and I both came own with COVID, Ben was great in managing around all these unexpected delays, long story short he restored our home to its original condition completed all work as promised. it looks GREAT! ip would strongly recommend L.B.C. read more

This is my first negative Yelp review ever. First, as another person mentioned, they showed up with no mask, even when my mother met him with a mask. Second, they made it quite clear that they DO NOT work outside of 8am - 5pm Monday through Thursday and 8am - 3pm Friday PERIOD. I work full time and my husband travels for work, so taking a day off to get a quote on a home addition is not something I was expecting to do, however, the lady who scheduled my appointment said that I could have someone there to meet Ben. So my mother, who lives next door, was there when Ben arrived. My mother then called me with Ben on speaker, and he proceeded to tell me that it was hard for him to give a quote without me there or at least on the phone, yet even though I was on the phone, he reiterated that he really needed me there to give me an accurate quote, unless I just wanted a ball park quote. So I said okay, then I guess I'll take a ball park quote, and then he stated AGAIN that he really needed me there to give the quote. By this point, it was quite obvious that he did not want to give the quote for our home addition. I brought up the issue that it seemed a little ridiculous to not provide hours outside of the above mentioned hours to meet with homeowners, and he stated that the evenings and weekends are for his family, and that he is already working 60 hours a week...... I asked where he was working these 60 hours a week when you specified that you do not work outside of the 43 hour window of hours mentioned above (assuming you do not take any lunches). He may do wonderful work, but I just felt there was no flexibility with this company, and that they honestly did not want to do the work. He followed up with a text message stating that if I wanted to schedule a 2 to 3 hour quote with him during their normal hours of operation, to give him a call. Thank you, but that's a hard pass. UPDATE: There is clearly a lack of communication regarding how they do quotes, as I was told that it was fine to have my mother there, only to find out the day of that it wasn't. I have received two rough quotes from other contractors to use as a budgeting tool, so a rough quote could have been given. I suggest informing potential customers that you absolutely cannot do quotes without them present. read more

I wound up not using LBC construction to help with the projects as I was looking to save a few dollars, but that doesn't discount LBC. They showed up on time for my estimate, gave a slightly higher than what I felt was the market average price but clearly they are detail oriented and are people I would consider for future work. While I saved a few dollars on the projects I did the attention to detail from the competitors wasn't what I would hope for. read more

LBC recently finished my shower remodel. They changed my claustrophobic 1956 shower in to a spacious and beautiful modern one. Ben, the owner/contractor, listened very carefully to what I needed and wanted , and then came up with better Ideas that were still in my budget. I was kept informed on when work would be done and checked on during the progress to make sure I was pleased I will have them remodel the other bathroom next. Check out the before and after pictures I've included. read more

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Ben seemed like a nice guy came out and quoted me on remodeling our bathrooms and said to expect the quote on Monday the next day. Never heard anything back, it's been 2 weeks...guess our business wasn't needed ‍. Can't quote him on work but customer service and communication aren't there. read more

We just completed our home remodel project and are completely satisfied with LBC Construction Services. We met with several Contractors and are happy we chose them. We came in on budget and finished earlier than expected even with the extra projects we gave them. Ben was communicative and his crew was polite and clean. Anything we disliked or questioned was quickly addressed and made to our liking. Will definitely recommend LBC Construction Services and use them again for our future home remodel projects. read more

Don't waste your time.....I took time off work for this appointment and feel like it was a complete waste of my time. First red flag.....He didn't have a tape measure or a clipboard to write anything down or take measurements. He claimed he had a great memory. Second red flag....Off the top of his head he quoted $15,000 for doing approximately 20 yards of concrete. Absurd price when I know how much a yard of concrete costs and my husband can pump it too! They just needed to form it up and finish it. Third red flag.....Everything he said was contradicting. He blew off most of my ideas. I honestly felt like he was not interested in the job at all. His body language showed it. He asked me about other quotes I have received and straight up said to go with the other guy. Overall...He said it would be close to $100,000 and for what we are doing is ridiculous, especially since he didn't take one measurement!!!!!!!!!!!!!! We aren't moving walls, adding bathrooms or replacing cabinets in the kitchen. Pretty simple in our book as its just a face lift inside. I felt completely blown off from the start. Keep scrolling for another contractor that actually cares and won't waste your time. read more

After an initial miscommunication the work was done. Sub or employee that did the work on my home did a good job. I would hire him again. I did feel it was pricey...but perhaps that's post covid....low supply and high demand. They provide estimates so cost and value are subjective. After the work was done and paid for, I received a generic receipt. I requested a more detailed receipt several times (please include the address of the property) for documentation purposes.....no response and no more communication. Problem resolved. Remain satisfied with the work.... read more

We had someone come out to give us an estimate on adding a bathroom. The guy came completely unprepared, he even asked for paper and a pen and had no measuring tape either. He said he had no idea why he was here. That's too bad he was so unprofessional, considering the "great" reviews on yelp. We will take our business elsewhere. Thanks Thank you Ben for reaching out and kindly discussing this review... read more

Edits 1/6/2020: Look carefully at Ben's response to this review. He admits to the following: 1. He claims anyone who criticizes him is a "business basher," seriously check his responses to all his negative reviews and to take a look at my reviews. Please, read my other reviews. 2. He intentionally arrived unprepared, refused a customer request to review my wife's designs, lied to my wife that he had reviewed it when he was on site, even after I said his participation required him to review them 3. He shits on anyone else's work, especially when it is inspected by the city. He obviously has a poor understanding of California and city code. (Seriously he doesn't know what a Thermostatic Valve is or that sub panels attached to the same structure as the main panel does not require a main breaker as it isn't the point of entry for power on the building). 4. He conveniently forgot that I required permits for all work he bid, (I hid the fact that it was an insurance project for bathroom replacement, as I required a permit after bathroom restoration to receive the final insurance check as some of his own reviewers indicate he price gouges insurance companies) 5. He obviously has not read my other reviews as he is the only contractor to come to my house that received a negative review (the other contractor never showed). So obviously has a problem reading (kind of explains his lack of reading emails actually) 6. Is apparently sexist as he completely neglected to talk to or even mention my wife in his 'scathing' rebuttal, considering that it is her designs he snubbed. 7. Obviously hasn't been doing contracting a terribly long time, he didn't recognize a professional asbestos or mold remediation. Or that he realized that when out of scope work such as -bringing something up to code that is found in a permit/work inspection- on a home made 50 years ago is discovered he can actually get more money out of the customer, especially when that customer explicitly requested all his work must be permitted. --- We reached out to LBC to see if they were interested in quoting a Bathroom remodel job. It took three Yelp responses to get them to send me their email to send our bathroom designs and when their owner Ben Loveridge came out for a site survey it was obvious he hadn't even read the email. As we did a walk around of what we wanted Ben kept indicating that some of the things that we wanted were against code and were not possible. Lucky for us one of the things he said was against code had previously been permitted by the city (electrical). I then started to look into some of his code claims and found out that about half of them were bullshit. When I asked him to send me the violated code as well re-iterated that we wanted the job permitted he became flaky. We kept getting messages a week later asking us if 25K was ok, 30K was ok, mid 30's was OK without actually sending us a quote before he sent an email back saying that our job wasn't big enough for him. It was obvious that Ben intended to take advantage of us, and once he realized he was in a competitive bid with other contractors he flaked out. I would not recommend LBC unless you want to pay for a bathroom that they want at their price point. read more

LBC Construction Services - This is the guy that showed up unprepared without reading his email. - General Contractors Near Me - Redlands, California

If the way they treat possible clients is a reflection of their business practices, then stay away. I left a message on yelp, and I sent a couple text messages, and he said he would call me the next day. One week later and apparently he's unable to count days or follow thru. Awful customer service. 0 stars, thanks for nothing. read more

Ben and his team installed windows into our townhome. We were happy with the entire process but are most pleased with the outcome. In two and a half days they were able to install nine windows and a sliding glass door. The quality of the windows is amazingly better than what we had and Ben was very straightforward regarding which windows are good given our goals. Overall, we are a big fan of LBC Construction! read more

A few weeks ago, I began the process of seeking qualified contractors for a series of home improvement projects. My concrete tile roof needed to be re-felted, a very old patio needed to be demolished, and a new patio installed. I reached out to four contractors and LBC had not only the best reviews but the best price. Ben, the owner, returned my call within 20 minutes as stated on Yelp, and scheduled a time to discuss prices. He arrived and listened to what I needed. Having a distant history in construction, he appeared to be very competent and reasonable. This all proved to be true as work began. First, Ben's crew removed the tiles. As changes were needed, additional costs were reasonable and upfront. Then the roof was re-felted and complete within two days, amazing. His crew was professional and courteous. Ben is a professional contractor who will listen to your needs and deliver the right solution. I highly recommend LBC Construction Services for all your major residential construction needs. read more

I found this company on Yelp. After reading the reviews and looking at the pictures of jobs they had completed, I left a message to contact me. Ben called that day and came to meet with me the very next day. I wanted to update my kitchen with new cabinets, countertops and flooring and change out a wall oven and get a full size stove. Ben had some great ideas I hadn't even thought of. He said we could move the counter out to my sliding glass door giving me 24" inches more room. Also to open up the door way to show off my new kitchen. I went for it and am so happy I did! My kitchen looks twice as big and is so light and beautiful. He also made me a built in pantry on one wall, it is just fabulous!! They also gave me new flooring throughout the house. I picked a difficult style (unbeknownst to me) but they did it, it took a bit longer than expected but they persevered and got it done and it's beautiful. His employees are polite, friendly and courteous. I am so pleased. When I get some more money together I will have them come back and remodel my bathrooms. I really liked this company, they were very easy to work with. Ben is honest and does exactly what he says he's going to do. If I could give them 10 stars I would. Very happy customer!! read more

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I had LBC Construction Services do a renovation/ remodel on my home and was extremely satisfied with the results. They replaced all the flooring and remodeled both of my bathrooms. The employees/ workers were always on time and very professional. I had no issues at all and will definitely use them again for any of my home projects, I also recommended them to everyone one I know. Thank you again! read more

LBC Construction Services - General Contractors Near Me - Redlands, California

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I hired Ben to do a bathroom and laundry remodel in our 118 year old home. He was quick to respond to my initial call and came out right away to give me an estimate. He spent the time to explain the process to me and had a very thorough contract that explained exactly what I could expect in terms of costs and what would be done. Because of the age of my house, I knew there would be bumps along the way, and their certainly were some hidden surprises in my floors and walls, but Ben worked with me on all of those and handled the problems quickly and professionally. He was quick to respond to phone calls and frequently took the time to come by and look at things and give me updates. His crew was professional and with me working from home while they were there, I got a good chance to see their work ethic. All of them were hard workers who cared about what they were doing. The sub contractors for his cabinetry are amazingly talented and I'm still very happy with my bathroom and laundry cabinets. I highly recommend Ben and hope to hire him again when we are ready to redo our kitchen. read more

We had serious bathroom problems. Leaky faucets and a steady collection of water dripping. Ben accessed the situation and we went with him. He was always reachable and a good communicator, especially pricing. We expeditiously found ourselves with a custom vanity, quartz countertop, new lighting and fan along great workmanship and finishing in about 2 weeks! And a great price, to boot. read more

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We had a great experience with LGB Construction. Ben and his team did a great job replacing all the windows in our home. Everything looks amazing and the guys were so great with the attention to detail. The job took a few days as planned and they made sure everything was organized and clean everyday when they left. read more

The most unprofessional company yet, I reached out regarding a kitchen remodel and was extremely disappointed. No estimate was properly provided. Ben just insisted on doing a lazy and fast job for $30k without explanation on the work or labor. Do not waste your time with this company, they want easy money. read more

We have just completed a comprehensive renovation of our 3000 sq foot home with LBC. We are very pleased with the outcome. Our project included: removal of 40 year old wall paper, popcorn ceilings, carpet and tile throughout the tri-level.Ben Loveridge was very timely in responding to our many texts and calls and attentive to details in this large scale project. His core crew were very dedicated to getting the work done right, even if they had to return to make this happen.The crew was very easy to be around as they were often there with us daily day after day; respectful and friendly, as we worked from home. Ben has a good eye for design and this was helpful to us in selecting the many products needed to update our home. We plan to use Ben, (and hopefully some of his same core will be in tow!) for future projects on our home. Thanks again! read more

Ben and his crew did a beautiful remodeling of our bathroom. His price was fair, he communicated well, and his crew was clean and respectful. We are extremely happy with the quality of work performed. We will definitely be using them again! read more

They just completed a remodel of our master bathroom and the project results were better than I envisioned. The workers were very considerate and respectful by keeping the mess associated to construction to a minimum. Would recommend this c read more

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Ben and his team were very professional and communicated well through the entire process. Mike and Jamie installed the new door quickly and I cannot be happier with their workmanship. I highly recommend working with LBC Construction and I look forward to future projects. Thank you Ben and team for the great experience. -JT read more

Steve painted my house it looked great the walls were perfect and neat it was all really clean and he gave me a good deal I loved the work I recommend him he does a really nice job he did everything I wanted done read more