Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

This is more of an information review…read more I reached out to Window Pros of Texas to see about having a window in a door replaced. The companies response was that they ONLY repair their OWN windows and have a minimum of 3 windows. Put that in your site and state that clearly. I wouldn't have wasted your time or my time.

Excellent service - they replaced a window they had installed which later had some condensation at…read moreno charge and recently sent Jason down to Galveston to show our contractor how to reinstall the windows after we had our siding replaced - again at no charge.

Ken is amazing! He was one of the only ones who got back to me within 10 minutes and was willing to…read morecome out the next day! My window was smashed so I needed this repaired asap. He ensured I felt safe so he put a temporary glass in for me. 1000% recommend his services!

Quick service and professional. Fixed my cracked windshield under 30 min. Ken and Ray were…read morecourteous and helpful.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Fabian was great. He was able to get the glass replaced quickly, it comes with a warranty, he…read moreexplained the whole process and used quality materials and matched my other windows perfectly. He made sure the area was clean and no broken glass was left behind. I highly recommend him.

Awesome service! Fabian and I spoke on the phone about a quote which was the best price i found…read morewith the best warranty as well. Upon discussing the job further we found out I was out of his service area after he had given me the quote. He was kind enough to make the hour drive out to get a look at the window as well as kept the same great price he had quoted me. On top of all that he had a great attitude when he arrived and was one of the most friendly people I have done business with. If you are looking for glass repair I couldn't recommend anyone else any more highly.

I would like to note that I posted a review on google on how rude they talk to customers. The…read moreowner gave a long winded response on how it is the customers fault. Most companies would say they are sorry for offending you. If this company did your roof and there was a problem would it be your fault or theirs?

On 3/6/25, I had my home gutters cleaned on 2 sty townhouse it was then I learned I had few…read moreshingles needing to be replaced. As fate would have it I happened to notice Colony Roofing & Exteriors,LP Truck parked in parking area near my home. I waited for Sales Rep Steven F. to return to vehicle to approach him to schedule roof repair. I was glad to see him because making direct contact with company rep might ensure I get issue with roof resolved sooner rather than later. I explained to Steve the issue with roof & showed him pictures of roof damage. He took my information & promised to get back to me. Never in my wildest dreams did I expect that I would hear from him that very evening. He explained a roof install scheduled for weekend was postponed due to rain forcast over the weekend. Steve notified he prioritized my roof over other customer's scheduled because my roof issue involved water damage which would worsen if left un treated. What a great guy Steve is & thoughtful to boot! Today as promised Steve & crew of 2 guys arrived at my home before 8:30 am to began roof repair. Steve explained the decking on roof was rotted & needed to be replaced. Steve stated the decking would be nailed to the effected area of roof to support roofing materials to prevent water leaks. He stated ice water shield would be installed under new shingles to prevent further water damage. Steve covered all the basics before worker's commence roof repair even inquiring whether gutter guy leveled the gutters because he stated if this step wasn't completed it would be useless completing roof repair because roof water issue would persist whenever, it rained. I was pleased with job the roofer's did with house roof. Steve is friendly & very knowledgeable about roofing process & industry. The roofing job for the effected area 3ft x 2ft costs 600.00 which I didn't think was unreasonable for the amount of work completed. On Colony Roofing & Exteriors, LP Work Order notes roof repair is warranted for 2 years which I thought was decent. I would have given Colony Roofing & Exteriors 5 stars but had one small un addressed concern but over all the worker's did a great job. I would re hire this company for any Roofing issues I had in the future.