It pains me to rescind stars from a review I previously made, especially since it was quite a few…read moreyears ago. However, recent events have brought many questions along with a lot of frustration to light. A bit of history: our house was built in late 1988. In April 2015 there was a significant hailstorm that our area experienced. Our roof at the time was obviously quite old, but the impact from the hail did it in. Under the recommendation of our insurance office, we contacted Strata Roofing to repair the roof on our 2800 square-foot home. In August of 2015 the roof was completely replaced. Fast forward now to July 2024. It's been 9 years since our roof was done, but Hurricane Beryl had other plans for us. An 80-foot tree fell, crushing the back part of our detached garage and eventually landed across the yard, damaging part of our main structure. Besides the partial rebuild of the actual house and garage, obviously our roof needed to be repaired. Only about one-third total of the roof needed to be replaced, but since our current contractor found that our shingles were no longer available, we decided to replace the entire roof to avoid having two different colored shingles. And this is where the truly alarming part of the story occurs: what a shock when we found that multiple areas of the decking (wood below the shingles) had huge (and I mean HUGE) holes in them, as well as some areas that had no decking at all! Now, multiple smaller holes are not uncommon from what I understand. But one hole that measured 3 feet by 2 feet? Or large enough to fit a child through? And a piece of missing decking altogether? Which leads us to speculate: did these holes occur prior to the roof being replaced by Strata and they just shingled over this deteriorated wood, ignoring the obvious need for replacement? Or did these holes occur after the roof was replaced, with shingles being inadequately applied resulting in water seeping under and then rotting out the decking? None of this, however, would explain a completely missing piece! Whatever the reason, it's obvious, in our opinion, that Strata did not do a satisfactory job in replacing our roof a mere 9 years ago. Fortunately, most of the holes were in areas that were above the soffits, so any leaks that may have resulted did not impact our interior. But one of the holes (the one the size of a child) was right above our kitchen breakfast area and the other 3' x 2' hole was above our attic, which probably did leak into our attic insulation. In all, our current contractor stated that it's normal to replace one to two partial pieces of decking using about one large piece of plywood. We, however, are on plywood piece number 5. Yikes! We thought Strata did an admirable job in 2015. Wow, were we fooled. We now believe that either Strata slapped up shingles without any thought of further roof repairs or something else went terribly wrong with their installation. Whatever the cause, I can't get beyond the fact that our original roof lasted 27 years and this one lasted 9. That is quite a difference. Be advised.

We started building a house ourselves and contacted Strata roofing to get a price for a standing…read moreseam metal roof with a 7/12 pitch. They were not the cheapest or highest, but their work looked better than most of the other roofs put on by other companies. John H came out to the house and I got a quote a few days later we were not in a hurry because we already had underlayment on the roof that was supposed to be good for 1 year. The roof has been on for several months and a few good storms with winds up to over 45 mph with no issues. A good rain does clean the dust and pollen off the roof and it looks new again. They were willing to wait until I got bricks on the house to finish installing the downspouts for the gutters. Had Berridge Double-Lock Zee-Lock Panels installed that were made onsite that took several days to install. Looks great after several months. I have recommended Strata roofing to anyone looking for a new roof that ask and I don't recommend many of the people that I have worked with or others that I have seen their work. Thanks Craig Spring,Tx

A few years ago Texan Roofing replaced my old roof. Tim explained the process and sent his crew…read more Not only was it done in a timely manner my yard was clean and nail free. So when I lost a couple of shingles after the last storm I called Texan again. Tim called me back the same day and repaired the next day. I wouldn't use anyone else.

Texan Roofing will not honor what they write in your contract. I contacted Texan Roofing, at 403…read moreW Grand Parkway S Access Rd, Unit R, Katy, TX 77494, for a roof replacement. The owner, Tim Kana, walked my roof and gave me his estimate on a contract. At a subsequent appointment, the details of the work were discussed, in person and Tim Kana understood and wrote everything that I required in my contract and signed it. The materials were delivered the morning of the work, but the drip edge material was not the one specified in the contract. The application of the shingles was not applied with the contracted Texas Wind Code required 6 nails per shingles, even after I contacted Tim Kana during the application. The application of the drip edge was not nailed into the wood decking in many places. The mis-aligned starter strip adhesion will not stick down and will thus fail to meet GAF requirements. The ridge vents were incorrectly installed with mis-matching pieces, exposed nail heads. and ragged roof caps. His workers caused damage to my existing aluminum facia board covers which was not repaired, even though Tim Kana specifically agreed, in his writing, on our contract that he would be responsible for any of that damage. Post installation, Tim Kana was presented with pictured proof of before and after damages to my existing aluminum facia, showing new nails from his crew's nail guns, damaging my facia. Subsequent requests to address problems were only met with profanity and Tim Kana would not honor what he wrote in our contract. All-in-all, the specified installation and resulting quality of work was poor, so and I doubt the GAF warrantee will be honored on this Texan Roofing installation. The written Texan Roofing contract warrantee is not worth the paper it is written on and will not be honored. Avoid. Your response is, untruthful, as your words and actions have been in the past. When you respond "My roofers are 100% sure that the fascia damage you are mad at wasn't caused by them", they were only afraid for their jobs. I have audio of your crew foreman admitting that they caused the facia damage with their nail guns, and could fix it, but you remain in denial. The pictured damage was presented to you the following day after your crew left near dark. I sent you a certified letter that you avoided, like a summons. I showed time stamped pictures of my facia before and after showing damage from new nails matching your nail guns, presented to you in my BBB complaint. Its criminal when you do not abide by what you write into your customers roofing contracts. When you deny the pictured facts, it only confirms your poor reputation. No one should trust Texan Roofing and Tim Kana to modify their home when he will not honor their written contracts and you do not know what you will be paying. The facts are irrefutable. Potential customers should take note of the way you run your roofing business and that you did not and may not honor your future written contracts for installation or warrantee. You will regret using Texan Roofing and Tim Kana

Women Customers please think twice before using this company, and if you do 1. Ask for a revisions…read moreof their contract, to exclude the section that exempts them from lawsuits. 2. Also request to retain the final payment until an external inspection is complete to ensure ( all layers as advertised were installed, decking was repaired, and flashing are properly sealed). 3. Record your conversations with them, as I did. I experienced weaponized incompetence, gaslighting, manipulation by the male employees during my October 2023 new roof installation. As of 7/11/24 I still have a hole in my decking, despite paying for a new roof installation. I reached out to the company's owner, hoping to resolve these matters and to utilize the advertised warranty associated with my purchase. Unfortunately, haven't received a response from anyone regarding my concerns on installation, requested paperwork, warranty, or the proper caulking of flashing for my home. Please note: I called them before Hurricane Beryl to look at my roof as part of the warranty and of 7/11/24 I have "not" received a response. ****Buyers Beware****

Hi neighbors, wanted to take a moment and recognize the incredible experience that I had with…read moreKlint and his crew at Texas Roofing and Leak Repair. I am so pleased with the quality of my new roof and the level of care and professionalism that Klint and his team demonstrated. My new roof is far superior to my previous as Klint worked hand-in-hand with my insurance company to ensure that they were able to address all of the deficiencies that the prior roof had as a result of home builders cheaper products and installation techniques. My roof is far superior to what it was previously and I'm confident will bring us years of security and enjoyment. I do live in Katy city limits and Klint was seamlessly able to navigate their inspections and certification requirements so I encourage anyone needing a roof inspection, repair, or replacement to give Klint a call at 832-520-7402

I used Onit Roofing and could not be happier with my choice. I had a few leaks in roof and…read morescheduled them for an inspection and quote. They promptly scheduled me within 2 days and walked me through the possible causes of the leaks and also recommended a full roof tuneup. The price was very reasonable and the quality of work was top notch. I had to have them come out a couple more times for one spot on our roof that kept leaking in our attic and they came out to fix it with no questions asked and no additional cost. They stand by their work and word. I worked with Josh Dill for the inspection and follow up fixes and he was excellent. Responded promptly and was very nice. I could not recommend them enough. I will be using them for any future roof work I will potentially need done.

We called Onit Roofing after noticing a small leak in our living room ceiling...Their…read morerepresentative...Whitney...came out and did a thorough roof inspection...quickly identifying that the builders of our back patio addition had done a poor job on the roof...She gave us a fair quote and scheduled her crew for Saturday morning at 7:30 a.m. The team arrived on time...was very professional...and explained exactly what repairs they made...After finishing...they cleaned up all the trash and debris...leaving the area spotless...Whitney later followed up and sent us pictures of the completed repairs. My wife and I are very pleased with the quality of the work and felt the price was very reasonable...We strongly recommend Onit Roofing to anyone needing roof repairs done right.

From his fast service call to the turnaround install date - everything handled with my contact Joel…read morethrough Johnny's Roofing and Storm Restorations was efficient and professional. He turned around our quote and answered all our questions. Whether over the phone, or with visuals, Joel helped us make the best decision for our family and to make our budget work best for us. We couldn't be more happy with how our project turned out, and especially with how quick and easy it all was. What could have been very difficult and stressful time was actually very simple and efficient. We can't recommend Johnnys Roofing and Storm Restorations enough. Joel was by far the best!!

Friendly and quick to fix my problem, they managed to resolve the issue within the same dayread more

As the HOA president, I am VERY PLEASED with the results received from Blue Collar Roofing. Their…read moreestimated was great and thorough. Speaking with Preston (owner), put us all at ease. Pleased Preston gave everyone his cell # for each owner to use whenever. Make certain you receive an estimate from Blue Collar Roofing before you select your final company.

I have an aluminum R-panel roof that needed new fasteners and resealing of penetrations. Preston…read morecame over and addressed all repairs with the utmost service and professionalism. He explained all work to me with detail and was a pleasure to work with - plus the results were amazing! I'd recommend him and Blue Collar any day for roof needs. The pictures show the new fasteners installed, the old ones were rusted and loose.

Robert and his crew are great…read more My insurance company sent me a letter telling me to replace my roof or risk being dropped. I reached out to four different roofers for quotes--only three responded, and Robert's quote landed right in the middle. The deciding factor wasn't price; it was communication. While Robert didn't personally come out to inspect the roof for the quote (side note: none of the companies did--it was all done over the phone using mapping software), he stood out in a big way. Looking back at my text and call history, Robert spent no less than three hours answering every single question I had. And I mean every question--even the dumb ones--answered promptly and professionally. During the process, there was a price increase on shingles. To Robert's credit, he honored the original price. Once the contract was signed, his crew was out three days later. They got my roof done in a day and a half and did a fantastic job cleaning up afterward. With prices only continuing to rise, I found Robert to be very fair and honest throughout the entire process. I wouldn't hesitate to recommend him.

During one of our recent severe storm fronts, we suddenly had water pouring out of one of our…read moreceiling light canisters. Both being disabled, my husband and I couldn't get into the attic to check the leak, so we just threw down some towels and reached out for help. The next day - as soon as the rain let up - owner Robert Cooper came out and found two separate leaks in our attic/roof. Within just a few hours, he had his team out repairing the storm damage!! Shout out to R Cooper, of course, and also to Vincent and Giovanni who were kind, professional and so efficient! If you need roofing help, call them!! I can't recommend this business enough!!

Excellent and very honest people who will go above and beyond to make your roof looks good with…read morequality of roof in mind. I will recommend them to anyone and everyone who needs to replace to fix leaky roof.

Paul is an amazing contractor. My experience was one of the best with calling him and the delivery…read moreof prompt cost effective service. Thank you again for the great work and I will definitely save your number in my phone for future service. Thank you again, Paul!