I took advantage of the promotional offer that Vin Lee of "CallMyITGuy.com" offered for free remote assistance in exchange for a quick online review via email. I have been working with computers for quite some time on my secular job. I am quite knowledgeable regarding creating documents, simple and complex, advanced Word functions, email, etc. And in times past, if I had issues with my computer, I would call the IT Help Desk at work. But, at home, with my personal computer, when it comes to the more "technical matters" or the inner workings of the computer system, such as how much memory is available, increasing computer speed, or other IT matters, I am not as "tech savvy." I reached out to Vin, and he promptly returned my email, setting up a convenient time for an appointment. Our session lasted well over an hour and during that time not only was he able to assist me with computer clean-up and maintenance, but he answered many of my questions regarding computer updates, viruses, and many of the "behind the scenes" tech matters that not all of us are aware of or even understand. Although, in the past, I have dealt with some IT people who use the unique "IT language" that is over my head, Vin explained matters in a way so that the average person could understand. He offered practical suggestions regarding computer maintenance, computer safety, any future computer matters and possible purchases. He is a true professional and I would highly recommend his services.
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