We went to ideal flooring because the grout in our shower floor was cracked. They diagnosed the…read moreproblem as requiring both tile and pan replacement. They then did not replace the pan when doing the work. The grout cracked again quickly (within 4 months), This strongly suggests the underlying issue (likely movement, moisture, or pan failure) was never fixed. Over the course of several months we called multiple times. They set up 3 different appointments to come out and look. They never showed nor did they call to cancel or reschedule. Called the owner and he said we probably would have to replace the pan underneath.

BUYER BEWARE!!!!!! if they order you the correct merchandise…read moreyou will be happy. BUT if they do not give you what you ordered and paid for, the customer service was a nightmare and it cost me an extra $500 on my project to say nothing of the amount of stress they caused me. i asked to speak to the owner . NO call back. I emailed Mark Woods several times to discuss the issues I was having at the store. He never responded. I had to pay my tile person an extra days pay waiting for them to rectify their error. I think this was absolutely the worse customer service I have EVER encountered.

They came out and meausured and ordered a custom size door. They didnt account for the old door was…read morea different depth then they ordered. They obviously didnt measure wall depth which is something a door installer should always do. Now the door is worse then the one they replaced. Now they dont even want to stand by thier work. everyone who install doors knows its just not measuring door entry you have to account for all obstacles and st least tell the customer before u accept work. not just accept to get work and not do the work correctly. i called and they said the owner did the measure. Makes it worse. What a Hack!!

New England Home & Glass did an outstanding job fitting the perfect glass surround and doors to our…read morenew tile shower. From first contact through measurement and install the team was first-rate. Pleased with the finish and value provided.

Silvestre tile did an amazing job on my small master bathroom renovation! Jean was very helpful in…read moreassisting with tile selection and had great recommendations that I wouldn't have thought of myself that came out perfect. My bathroom is beyond what I imagined, I highly recommend Jean and silvestre tile!

Stay away from this company! Jean is a liar and will cause all kinds of problems down the road,…read morelearn from my mistake. In late 2022 we hired Jean to redo our guest bath. We purchased all our own materials - he charged us over $12k to install the tile and new tub. Jean would constantly say he would be there and then not show up. He didn't return phone calls or texts. He would disappear for days with no explanation. The sporadic, inconsistent communication was the first red flag. He eventually finished the job and it looked fine. In June 2024 we were contacted by the owner of the condo beneath us that their guest bath ceiling fell in-due to water leaking from our guest bath. I immediately had a plumber go out and investigate. The plumber said this was not a plumbing problem. The leaks were due to cracks in grout and gaps in the tile/tub space. I contacted Jean and at first he denied ever doing the job which was unbelievable - the. He blamed the plumbing. Then he said the tub wasn't level (he installed the tub) then he blamed it on water splashing from the shower. I showed him the photos of the cracks and gaps in floor and tub - I asked him to take responsibility for his work and go repair the grout and seal the gaps with some silicon/caulking. He said he would be there after 3. He never showed and never called. I followed up the next business day he again said he would come out and do the repairs. Once again he was a no show. I finally hired someone else to fix the gaps/cracks. Jean is a not someone you want to do business with

Great company! They came out measured, provided us with the quote and we accreted. Blinds arrived…read moreearlier than expected so they're being held and will be installed soon!!

I can't say enough about this company. We ordered blinds…read moreform them a few years back. Very nice to deal with. I had a big blind way up high that stopped working. I called and the woman told me it may be under warranty ( didn't even think of that) she called me back the next day, sent me pictures of what they had for me to pick from so I didn't have to go to the store. Set up and appointment and replaced the blind and the remote control. They were on time, called me first, put a cloth down before they put the ladder on it Very respectful and polite. We were once again, very very pleased. We thank everyone at Budget Blinds who were so kind to us!

I had someone come out to measure my cabinets. They took measurements, pictures, and drawings. A…read moreweek later, I received an itemized estimate via email. I am pleased with the services I have received so far from SDC. It was nice to see exactly what their charges are. I am looking forward to going into the showroom next week to look at their products.

Overall, I had a bad experience with this company, early phase of the project they were very nice,…read morethey came up with reasonable estimates, for both refacing and replacing cabinets, however the actual numbers are different please BE AWARE, I went with new cabinets and countertop, for the countertop it was 76% over the estimated price, and they added bogus charges for alleged electrical work without my approval. The work was okay, the cabinets were incorrectly measured, the length of the cabinet to appropriate location to my vent was incorrectly measured, so they made a big stink about it's a standard cabinet, however, they corrected the mistake by relocating the vent to adjust with the new cabinet, the worker that made the adjustment was very rude, he walked out of my house yelling and screaming, when I asked him if he can install the kitchen hood, which was agreed that they would install all the items they appliances they removed for the new cabinet. The granite countertop edge was delivered unfinished edge, so it was scratching the new cabinet door, they did finally replace the door, and had someone to manually polish the corner countertop, but you can still see a variance between the original polished edge that was delivered and the manually polished area. I asked them to address this problem, but they pretty much ignored my emails and sent me a final notice payment and threatening to take legal actions if I didn't pay. Anyway I made the final payments for items I agreed, I will probably have to go through a legal process to correct the bogus electrical work they claim they did which we are in disagreement. Someone had already commented that they are nice until something goes wrong in a previous review, my experience was the same.

David Ricardi updated my kitchen in Spring of 2023. This included new cabinets, new counters and…read morenew wall tiles. Everyone that worked n the kitchen was top notch- probably the best subcontractors I've ever worked with. And the project manager helped everything run smoothly. I know many people talk about little issues left over after the job is done but we didn't have a single one. After a year and a half, though, there was an issue with the cabinets- something I just didn't like after living with it. David and team came and fixed it. I am really delighted with both the functionality as well as the appearance that f my new kitchen. The whole team is honest and incredibly skilled. I highly recommend them.

David and Team redesigned and built a new kitchen. We couldn't be happier with the result. There…read moreare always hiccups along the way with any project. David stood by his product and and made sure it was done correctly!! I would recommend David Ricardi Designs for any future projects. Brian a very competent craftsmen that does all his carpentry work!!

Terrific quality and service! I replaced my countertops and added a bar in my apartment. Ernesto,…read morePaulo, and team were prompt, professional, and did beautiful work. I highly recommend!

DO NOT USE THIS BUSINESS. They engage in DECEPTIVE practices and do SHODDY work. They installed a…read moregranite countertop improperly such that there were large gaps between backsplash and counter and wall and they damaged our wood floors and panelled walls. They apologized in writing and offered to remove it and refund us. But they strung us along and did not remove the countertop until we could not longer dispute the charge with our credit card. After the uninstallation they sent an email stating they were issuing a refund but they never did and we could no longer reach them. I do have emails confirming they were to issue the refund so I am pursuing legal action. They are very good at making you think they will take care of things but then they stall and stall and its now obvious I should have never trusted them.

Great quality, price and communication start to finish! I would highly recommend Alex to anyone…read morewith a floor project in the Cape area.

I would strongly warn other homeowners to be very careful with this company. They installed wood…read morefloors in my historic home in Newport, and after only a short period of time the floors dried out, shrank, and opened up with obvious, unattractive gaps between the boards. For a paid professional installation, this result is unacceptable. What makes this experience even worse is their complete refusal to deal with the problem afterward. I paid their invoices fully and on time. When I contacted them and asked them to return, inspect the damage, and discuss a remedy, they stopped communicating altogether. Calls were not returned. Emails were ignored. Good contractors stand behind their work. This company did not. In my experience, they delivered poor workmanship, then avoided responsibility once payment had been collected. I cannot recommend them, and I think potential clients should take this behavior very seriously.