One of the best comic (and toy) shops in the world...If you're looking for something specific, very…read moregood chance they either have it (or something related). Super friendly owners with a wealth of knowledge. Check it out and fill some holes in your collection!

It pains me to have to write this review. I've been a comic book collector in the Bay Area since…read morethe 1970s with over 45 years of experience with local shops. I used to consider Batcave one of the 'better' comic book stores. I first started going to the store in 2019 when my wife and I would make the store one of our main destinations to buy back issues when we were passing through the area. This store used to be something my wife and I looked forward to visiting. Unfortunately, that has changed. About a month ago, we made a special trip to Santa Rosa to pick out some back issues. We had not visited in a while and we looked forward to it. While browsing the back issues, I found that I needed to use the restroom. I saw a fellow customer go into a door that appeared to be a bathroom. There was no sign on the door indicating that this restroom was not for public use, etc. When the customer walked out, I went in after them. It was extremely gross inside with a mop partially blocking access to the toilet and I felt uncomfortable touching anything. The next thing I know, the owner was yelling at me aggressively through the door and pounding in a violent manner. He shouted, "The restroom isn't for public use!!!" I walked back out past the owner, apologizing profusely while he glared at me. I explained that I saw another customer go in to use the restroom so I assumed it was for public use. I told him I was extremely sorry, that it was an honest mistake and that it wouldn't happen again. The owner didn't respond, just scowled at me. I heard his wife loudly yelling, "(insert expletive insult here)!!!" I proceeded to put the back issues I had picked out back in their boxes. I no longer felt comfortable spending my money there after being shouted at and insulted. It was a mistake anyone could have made considering the door didn't have signage saying not to use it. But the owner's reaction was over the top and extremely aggressive over something so small. I went to find my wife, explaining what had happened when I showed up without back issues. She was extremely upset and unbeknownst to me posted a review saying that the owner's behavior was unprofessional. She was not ok with the way I was treated after so many years of going there. The owner could have responded to her review in an professional adult manner but instead he chose to throw a tantrum in his response, claiming that I had left urine on his floor causing a biohazard. I thought that was the end of it. However, it wasn't. A few weeks later, I was attending the old school Berkeley Comic Show. I walked up to one of the booths and started looking through a long box. Suddenly, a hand came over the box, blocking my view. A voice yelled at me, "you are NOT welcome here! You need to keep walking! You are banned for LIFE!" I walked away calmly, caught off guard by his unhinged anger towards me. He was shouting at the top of his lungs, trying to get the attention of the other vendors at the convention and his customers - anyone who would listen. He was trying to embarrass me and get the other vendors to turn me away as well. Thankfully, the other vendors paid him no notice. He was shouting about what a piece of garbage I was for using his bathroom, how pissed he was because my wife had written a negative review, he kept going on and on. I have honestly never encountered anything like this behavior in my forty five years of comic collecting. The level of anger coming from him was out of proportion for what was a simple misunderstanding. All I can only think that the owner must be an extremely unhappy and bitter person to hold such a grudge over something so small, that he would try and ruin my convention experience by embarrassing me to other vendors. Needless to say, I will never be shopping at Batcave again. I would encourage others to do the same. I wasn't even going to post this review until I was harassed in a public space by the owner. I only hope that the owner gets the help that needs, whether that's attending anger management courses or possibly going into a different field of business.

So happy we stopped in here! This has to be the best game store I've ever been to. The decor alone…read morewas worth the visit but they had everything you could possibly want. I personally left with BG3 cards, dice, candles and choose your own adventure book. They had so much to look at we went back the next day of our trip. The customer service was excellent too, so nice and helpful

My family and I would shop here more often if the Staff were friendlier. We never know if we'll…read morehave positive or negative treatment by the person at the register. Today my daughter and I went in for her to pick out a birthday gift for herself. The young woman at the register, Jupiter, was very rude to us. My daughter chose a pack of Lorcana cards and I was looking at the earrings, but Jupiter was huffing and puffing impatiently since she had rung up the cards and wanted to finish the transaction. I asked her a question about the earrings that were on the counter and she snapped that she didn't know and that I should just look at them to figure it out. As i kept looking at them for less than 15 seconds, she slammed her hand on the counter and abruptly turned around to do something else. When I picked out the earrings to buy, she snapped, "Is that it now?" I asked for her name which she barked it at me while asking my name in the same confrontational way. I maintained being friendly to her, mainly to spare my daughter, (she's a sensitive adult with special needs.) As we walked out, Jupiter tried to cover her tracks by thanking us and wishing my daughter a happy birthday, but the damage was done. My daughter said she doesn't want to go back in there if Jupiter is there. This isn't the first time the Staff has been rude, and while we've also been greeted by friendly workers, the negative treatment has happened often enough that it's clear that half of the Staff needs to take a refresher course in basic customer service.

Instead of going to one of the 2 big game shops in Santa Rosa where I live, I come out to Gryphon's…read moreNest for all things card and comic related. The 2 guys who run this shop(father and son?) are down-to-earth guys who I love supporting because of the way they run their shop. Lots of DnD, MTG, and comics. You won't find crazy markup price gouging here. Super friendly and cozy environment, reminds me of the shops I grew up frequenting in the early 90s. Thanks for all you guys do, I really appreciate it!

This place was awesome!! We had passed by this numerous times and today we were finally able to go…read morein. The selection of graphic novels, games, and cards were fantastic. The woman that was working was very pleasant, helpful, and knowledgeable. We will definitely be back!

I walked into the store curious... child of the 70's and 80's... it was a Saturday and quite busy…read morewith people perusing and purchasing and fixing. Lots of amazing bits and bobs and the staff was incredibly friendly. Most shops selling retro games, the staff are standoffish or prickish... but here, they were friendly and helpful. I had a question on how to connect and older device to a new TV and I was provided with ample and VERY helpful info. Thank you!!!! I'll be back with my kids...

This is literally my favorite place! They have so many great games and even the Pokémon pinball…read moremachine! The owners treat everyone like family and have you been displayed in my stained glass artwork in their window. I highly recommend this place even if you are not into vintage video games it's worth checking out..

This is my go to shop for TCGs in the Cotati/Rohnert Park/Santa Rosa/Petaluma area. They have a…read moregood collection of single cards, including extensive bulk bins of lower priced cards. The staff are knowledgeable, friendly and helpful. They recognize regulars. Thier prices are very reasonable.

NEW LOCATION: 5800 Redwood Drive, Suite B (under Sign Dynamics)…read more Always a good trip to Rohnert Park when we get a chance to stop by the card shop and get the hook ups from Alex! Loving the new space, too! Lots of wall space for sealed products and lots of storage boxes & display counters with singles of assorted sets (Sports, Magic, Pokémon, Lorcana, etc.)

Really knowledgeable and talented painter for a store manager, friendly patrons. Would visit again!read more

I had a terrible experience at this store, the manager Shannon is a piece of work, I asked to…read moreparticipate in an online order situation and she completely ignored me and told me the site was "sold out". When I began to leave I heard her tell a group of boys that she had "saved" a few for them and to not tell "the lady in the front". I waited from 9:30 to 10am in the front of the store until they opened and she let these guys in at 9:45., Then locked the door. I was prepared to spend up to 500.00 on my brother's birthday present. Needless to say I'd NEVER shop here. She should go back to her parents basement where she belongs. Worst experience ever!

Very nice place. You get a really good price for buying/selling Blu-Ray discs. They have a great…read morereturn policy.

My husband loves old video games. He even procured a TV from the street that had the right pixel…read moreto ?? Ratio in order to most authentically view his retro fanes. He's also quite picky when it comes to used game stores,since he wants good variety for a fair price. This store hit his check boxes. The other issue is that our child and I generally hit bored before he is done perusing, however this place has a great collection of arcade games including TMNT, Simpsons, and PAC Man among many others. The store is organized and inviting. And staff were friendly and helpful.

Such a fun stop! This Peanuts shop packs in a great mix of clothing, hats, souvenirs, and themed…read moregoodies- perfect for gifts or just a good browse. The vibe is cute and nostalgic. Don't miss the second-floor gallery! It adds a little more to the experience beyond just shopping. The artwork and displays bring a fun, thoughtful, and creative touch that both kids and adults will appreciate. Great for all ages, fans and curious visitors alike. Definitely worth popping in!

Snoopy's Gallery & Gift shop is more than just a gift shop, it's actually an extension of the…read moremuseum itself. A Peanut Fans dream come true. I will admit, this store can be overwhelming. There is a ton of unique Snoopy and Peanuts merch that I have never seen anywhere else. And surprisingly, it was not super over priced. In fact, there are several sale racks that had amazing deals on shirts and pajamas. A lot of the holiday merch was also on sale. The staff is great. You can tell they are all super Peanut fans. Don't miss the upstairs area. There is no merch up there, but there are a bunch of things to look at, including a lego replica of the ice rink. The stain glass snoopy windows...just so much. We actually went to this gift shop twice on our trip. Did most of the shopping damage when we went to the museum and then the day we were flying home, we went again first thing in the morning for all those..."I decided I need it" items. The front of the store is also the Ice Rinks pro shop, so if you are looking for ice skating gear, they have that too.