Great selection and knowledgeable staff They can help with all your projects New furniture, Upholstered, window dressing, Hunter Douglas, Cushions, Bedding and more read more

I should have heeded the reviews on Calico. I was pressured into placing an order on a Saturday afternoon. I immediately left an email to cancel so I could change to another fabric selection as the store is not open on Sunday or Monday. Not surprisingly, I got no response to the email and when I called they told me that the fabric has already been cut and shipped out to the factory for fabrication. For such a quick response time, I wonder why it will take so long to make them(2.5 months). Never again. Do not go to this store. Lesson learned. read more

I got a quote over the phone for shades and then went to the store to pick out the color and sign up for measurement. The $300+ fee for measurement was not refundable (would be deducted from the order) but I was not told that there was another $365 fee for installation. The price was misrepresented and I would have had to pay the measurement fee whether I ordered or not. If you are going to charge for measurement, you should be giving the customer the full picture of what the cost will be BEFORE you charge a ridiculously high fee (they spent 5 minutes measuring). Also, both the store and the people who measured got the order wrong - I had to correct several times. read more

I do not recommend this place. Their estimate for draperies kept changing--even after I paid $170 for their installer to come to my home to take exact measurements. In the end, I was not willing to commit to a $7,000 project with a business I could not trust. read more

I couldn't believe how much this store sucks!! Firstly, their material is SUPER expensive. But I found one I really liked, and wanted to purchase just 1/2 yd. They had a large bolt with many many yards on it - but they couldn't sell it to me. Yep, that's right, they wouldn't sell it to me. I could ORDER it, but not purchase it right then. I'd have to pay a delivery charge and wait about a week for it to be delivered to my house (within walking distance of the store). Unfortunately I needed it by that weekend so I couldn't wait a week. The woman said "oh well" and walked away. Wasn't willing to see if they could get it out to me faster or anything - I mattered so little to her she just walked away. Luckily I found a better option at way less than the $60/yd they were asking. read more

This store is a rip off if you decide to use their upholstery service. I needed to upholster 2 chairs and an ottoman. They were charging me $1200 per chair and $450 for the 3 ft long ottoman. When I got the name of an upholsterer who upholsters for them, he said they intentionally tell you to order way more material than you need and put a premium on the work for the upholstering. The independent upholsterer ended up charging me $350 per chair and $90 for the ottoman. They really have no respect for the consumer! read more

The worst! They apologized for not putting my order through and offered a $100 discount for their mistake. What?!!! No explanation why my order wasn't placed! I waited 4 months for custom roman shades! (Hard to believe it but 100% true) This happened 4 months after the fact! FOUR MONTHS After I thought the order for flat roman shades had been placed. I ONLY uncovered their error because I called multiple tImes to inquire about order. I had to stay on top of it. They are not organized. Every time I called I was given the runaround, "the labor coordinator will call you later - she has all the information" No one followed through and no one called. stay away from the Calico in Natick. read more

I purchased several thousand dollars worth of drapes from Calico for my house a few years ago. I was repainting one room and I called and specifically asked about dry cleaning the drapes and what the recommendations were. I was told that they were fine to dry clean. No specific recommendations were offered. I took them to my dry cleaners and unfortunately the material shrunk. The room darkening liner was longer than the fabric in front. I called and spoke with Lisa, who was less than helpful. Her suggestion was to "call the dry cleaner". I asked her for help rectifying the situation (ie - redoing the hems on the drapes to even them up). I sent her photos etc. She kept telling me to call the dry cleaner. I wasn't asking for new drapes. I was willing to pay to have them fixed. She told me that both drapes would need to be entirely redone to the tune of $1300.00. What a rip off. She just wasn't interested in helping. Won't ever be going back there. read more

Take your business elsewhere. A very simple project resulted in countless phone calls and massive waste of time. The cost was also astronomical for what was delivered. read more

I can not recommend this store enough. I had an unfortunate incident with another store in Hanover MA. Deb, Natick Manager, was asked to assist me from the Regional Manager, Donna. Deb went above and beyond to accommodate me and provided exceptional customer service! I cant thank you enough for the immediate response. I will be working with Natick Calico (which is 50 miles from my home on South Shore if Boston) from now on. Thank you!! read more

Over priced and under performing. Sales person collected large amounts for 6 simple cushions. Almost 3 months later we cannot get sales person Linda Marcus to give us a simple update. As they are for a summer house, we expected them byJune. I recommend buying fabrics and finding a seamstress. read more

I have worked on many projects for 2 different houses at Calico Corners Natick over the years. I'm not a decorator and do my own selection of the fabrics. The selection, while somewhat limited as compared to the Decorator Building in Boston, is pretty darn good. On occasion I have walked away not having found what I was looking for but the fabrics turn over relatively fast so there is often a new choices frequently. The service has been great and I have never had cause to regret my decision to use their expertise. read more

I like to go to this Calico Corners for ideas, and for a "smaller" selection of fabrics than tackling the D&D building in Boston. I usually like the sample furniture pieces they have on the floor, again, just for ideas. Their prices seem in line with other retailers of the same manufacturers, but in my experience the sales people are uppity, the services are overpriced, and I agree with another reviewer that it's very annoying they won't sell you fabric off the bolt when they have it in stock. I still go in from time to time just to look around, but never with the intention of buying. read more

I have been very disappointed with this store. I ordered drapery hardware in November, thinking to get it in December. Silly me! I got it in FEBRUARY. Then, (also stupid me) I ordered for an additional window in May. In August, having heard nothing, I stopped by the store and they had forgotten to order it. They did TRY to get the stuff from other stores, but couldn't get the rods or half the rings. Not very helpful. Note to self: NEVER order from here again!!!!! read more

Ordered a custom sofa. After 3 months a leg fell off and the fabric (theirs) is pilling on the seat cushions. Other more minor issues about the factory stitching not straight and even bunched in a spot or two..The "custom" arm covers done by their local upholsterer had to be done twice and still do not fit. A lovely store with pretty fabrics but beware! read more