Very good mechanic and the shop has very reasonable prices, all things considered. They have helped…read moreprioritize repairs,when necessary.

Absolute horrible experience. Not only was the job not done correctly, but not even done at all…read more They did more damage than anything!

I can't tell you anything about the quality of their work, but other reviewers have done that. What…read moreI can do is tell you about their kindness. My car overheated as I was driving south on I35-W. Deciding it would be wise to get off the freeway at the closest exit: Lake Street. There was no good place to park on that busy thoroughfare, so I headed to the side streets. The gods must have been looking out for me, because the car died completely and irrefutably just past Alpha's shop. I have a new vehicle on order, so I wasn't interested in a repair, but I did want to get the car off the street. The guys in the shop very nicely pushed it back half a block and into their lot. Refused money, refused my buying them lunch (I sent them lunch money when I got home.) I called a tow, which took it in for a donation. Ubered home, grateful for kind souls who made a bad experience into a good one.

Alpha seriously was a lifesaver for me. My car was stolen in Uptown, wrecked in a police chase all…read morethe way in St. Paul, and an expensive amount of damage done to the steering column, mirror, hood, etc... Alpha took care of it, got it done in a timely manner, no problem. I have my car back, it's good as new, and they even took care of adding an alarm system. I would definitely trust them with my car again. I'm very grateful.

Good service and reasonable prices. Their wait room chairs are terrible. Chairs with no arms so you…read moreneed perfect posture to be comfortable.

I came in with four tires to get installed and ended up paying about $156. I ended up going to work…read morethe next day to encounter knocking and after taking a walk around my car seeing that 2 lug nuts were missing. Go back to see what's going on with my car and find out I should have been told not to drive it because of bad ball joints yes both. Thanks to the guy today I know now

Raymond Auto Body is superior in service, staff, skill, and so much more! Raymond Auto Body stands…read moreout among all rest. I can attest to Raymond Auto Body's abilities to transform cars in need of repair to became like new, again. Pricing is very reasonable and competative. I have had 3 cars serviced with no problems, incurring easy transitions.. Raymond Auto Body arranged for pick up my cars--even transporting me back to my place of work-- arranging for a loaner, when I needed one, and kept me abreast of all developments. Jason thoroughly explained all questions, when I asked, kept me abreast with updates of what the team was currently working on, and went above and beyond in perfect service in sychronization. Attention to detail in repair of cars is amazing. Jason and Mike- are instrumental in service rapport. Pricing is Raymond Auto Body is stellar. Mary A.

If they had six stars I would have given that. I mean this place will exceed your expectations in…read moreevery possible way. First they do auto body repair and auto paint repair and that's all they do. They are the closest thing to expert in auto repair you can find. They are polite, professional, experienced, employees are all top notch for knowledge and professionalism and they stand by their work. You could spend half an hour walking around and reading all the manufacturer certifications and awards they have all over the wall. If I had to say one thing that is not the best it's parking since their parking lot was a little busy but again that is so minor it's hardly worth mentioning. Again I HIGHLY recommend this place for any auto auto body repair needs!

A big thank-you to the team at Hagen's Auto Body for making the process as seamless as possible. A…read morespecial shout-out to Barrett, who was responsive, kind, and easy to work with from my first call, several weeks before I brought my truck in. He's great at what he does, and I truly appreciate his communication and help throughout the process. My request was a little outside the usual repair job. I wanted additional work done as part of an insurance-covered bumper repair, including an aftermarket bumper. Other shops I contacted, including one GEICO directed me to, weren't willing to accommodate the request. I searched for highly rated body shops in Minneapolis, found Hagen's, and I'm glad I called. They were willing to work with me on what I wanted, and they did a great job. If you're considering an aftermarket front or rear bumper alongside body work, give them a call and ask what's possible. I really appreciated their flexibility and willingness to help.

The place absolutely sucks. I deliver parts for them and everybody is just angry. You walk to…read moredeliver parts and they look at you like you're the enemy. And I've delivered for multiple companies and it's the same attitude. It's like you inconveniencing them. It's a culture. There is no doubt and it's deep with that type of behavior and attitude.

I would NEVER recommend SUPERIOR COLLISION to anyone. FIRST, they didn't even call or email to give…read moreme an estimate and in the circumstance of a damaged vehicle, time is of essence and very important. So, I waited and my car sat there for two and a half days. When I finally called them, they claimed they had called me, as if cell phones don't show all incoming calls and why wouldn't they leave a message. Especially since the front desk person had left me a message the day my vehicle was dropped off there so my information was in the system. SECOND, the estimate was way over the top and so expensive that I almost choked while talking to him. It was the cost of the lower end of a newer vehicle. I could not believe it and he spoke to me like it was normal and I was stupid. I immediately had my vehicle towed from there to another business who did it for a third of the price and they listened, cared and understood the circumstance and knew my ultimate goal. Basically, an older vehicle and needed to get it repaired, presentable and driving but not only that, wasn't giving me a line of bull by saying 'parts are so expensive'. BOTTOM LINE, Superior Collision was gauging me on parts, labor and everything in between. You name it, they were charging me for it and on top of it, they have a clause in small print that says it doesn't include hidden or underlying issues that they don't see. So there could've been possibly more charges had I agreed to allow them to do the work. Honestly, I think they saw a woman in a dire situation who needed her car fixed and she was willing to pay and needed it done now and thought she'd foolishly pay it. And if this is I'm not sure what they have going on but I will never consider them in the future nor will I ever refer anyone there. I'm all for supporting local businesses but I can't and will not support businesses that take advantage of consumers who are placing their trust in them. They're in the business to help people and much of the time it's due to unfortunate situations and rather than help, they choose to do the opposite. Shame on them!

**Edited to say that after my initial review I was contacted by Tony at Superior Auto. He took the…read moretime to ask questions, look into the business records, speak to employees that handled my vehicle, and request all the information so he could fully understand what went wrong with my visit. He was proactive, helpful, and immediately offered several solutions. He reimbursed my visit, offered to have the car re-examined and was extremely kind and effective in working through this. I appreciated the response and his great demeanor, so I have changed my review rating.** Please go anywhere but superior for your car repairs! Honestly, it was a bad experience and they're even more untrustworthy than dealerships. I brought my car in for an oil change, tire rotation and to look into an acceleration issue I was having. When I got the call with the estimate from Chris, I was told I needed a new timing chain, that it was urgent and that it would be $5000. When I asked questions Chris was shifty and had very little details, and when I pressed for more answers he said if I didn't do it it wouldn't be drivable and that he does these "once a week with my kind of car". I felt very uneasy with him, didn't believe him, picked up my car (after paying $300 for the oil change, rotation and engine diagnostic which told them nothing) and brought it to the Honda dealer. The dealership ran a new diagnostic (for less money than superior charged me) and found the real issue. There's NOTHING wrong with my timing chain. There was a tear in an engine air tube that was causing the weakness, a $300 repair vs the $5000 superior wanted for a new chain. Superior just chose the easiest, most expensive thing to tell me without actually examining my car to see what was wrong. I sent an email to admin@superior and never received a response. They sent a text asking if I liked my service and when I said no and that I had complaints, there was no response. Really terrible service - and they didn't even fill up my tires with the correct amount of air. Who knows if they even rotated them?? I'll never go back. Don't trust them, and don't give them your money.

Everything goes well here. Their customer service is exceptional and work is honest, fast, and…read morereasonably priced. The team is a delight

Very good estimates-- they don't rip people off with overpriced repairs !…read more Always able to fix my issues with my car and the quality of their work is good ! Very happy with the service here and when I'm needing repairs in the area, I will be back !

I was able to get timely service when I called to inquire about getting my license plate removed…read more Hussein told me they would be happy to do the work and would call me when they got a chance. I got a call the next day to schedule and was able to take it in within the week. Upon picking up my care Hussein was very kind and explained all they did. I would definitely take my Jeep here for work in the future!

They have bad service they don't answer your question they will arg with you they don't treat their…read morecustomers good I have never been to a shop like this one they didn't fixed what they supposed to be fixing they fixed the parts that doesn't need to be fixed and now you try to talk to them they don't want to talk they will yell at you and saying this and that they will hang up on you they will not listen I would never ever take my car there for the rest of my life they don't even deserve one star at all I really want to talk to the CEO of that Company I don't know how his employees there handle his company I will not recommend to anyone's