Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him

Shout out to the GM, Drew, and the receptionist, Alex! They both took great care of me and my…read morevehicle when I stopped in there recently. When I just barely swiped the side of my garage door with my Mazda CX-30, the front tire plastic cladding took the brunt of the damage. Instead of charging me a bunch to fix it as I was half expecting, Drew offered to do what he could to buff out the small scratches on the paint (most came out) and then looked up a replacement plastic part from a local Mazda dealer that I could go pick up myself and he'd install at no charge. Took him 10 minutes to buff and 20 minutes to install the part. I can't tell you how impressed and relieved I was at the generosity and honesty they showed to a new customer that ended up being a simple fix. Thank you Caliber! You now have a new customer for life!

My wife scratched the side rear wheel well of my truck and I stopped in to get an estimate. The…read moremanager Drew came out to take a look, and said "There's no need to get an estimate, I'll fix it right now. The service provided by Drew and his staff, not only with a smile and positive attitude, was excellent! If I ever need service there is no doubt who I would take my vehicles to, and will recommend them to anyone who will listen! Thank you for making my blue truck shine like new!

Greg is great. Goes beyond just doing his job to make sure you're happy! Great prices and…read morefantastic work. Picked up my Subaru today and they did an amazing job. Thanks Greg! Tim Schryver, Bloomington, Mn

AMAZING!!! These guys are the best! Fantastic work, they definitely go above and beyond!! I was…read morereferred to Bloomington Collision by a friend who uses them all time and raves of their work, and now here I am raving! They made the whole process so easy from start to finish. I called, Greg said they can get me in the following week, I dropped off my vehicle and about a week later it was done! When I picked up my truck, not only were all damages fixed perfectly, the paint job was impeccable, it literally looked brand new like the day I drove it off the lot! Greg and his team did a wonderful job, they even took care of a few small scratches for me on the other side of the truck that were not part of the main damage (hit and run on my passengers side) If I ever need work done in the future, I will not go anywhere else! Thanks again for an awesome experience and work well done!!

They did the job quickly for less than they quoted since the job ended up being slightly easier…read morethan they had anticipated once they had the work underway. I can't say enough about how great they were to work with.

Super friendly - especially to someone who knows nothing about cars Got me in and out super fast…read moreand did a superb job!! Will 100% be my go to place for any car fixes or car shopping in the future.

I believe this was unfortunate miscommunication between provider and customer, but it's a critical…read moreone if you're filing an insurance claim. Sharing for awareness. My bank scheduled me for an inspection after a collision. I asked and confirmed that: 1) I would not pay anything for the inspection at time of pickup, and that 2) I would not have to repair my vehicle with the same company that completed the inspection. (I have a local mechanic I trust already.) Then I receive a form from Caliber Collision requiring (quote): AUTHORIZATION TO REPAIR. (Required field) I hereby authorize Caliber Collision to complete the necessary repairs to my vehicle. I understand that payment in full will be due upon release of the vehicle, including any supplement charges. AUTHORIZATION TO DISASSEMBLE. (Required field) I understand I may be charged for disassembly, reassembly and/or partially completed work, based on Caliber's normal hourly labor rate. POWER OF ATTORNEY. (Required field) I hereby appoint Caliber Collision and its authorized employees to be my attorney-in-fact to sign my name on any check or draft covering repairs to my vehicle and to negotiate any such check or draft. So to get inspected, you have to: 1) immediately pay for all work related to the inspection including vehicle disassembly, 2) pay to have the vehicle fully repaired on-site, and 3) grant Caliber Collision power of attorney. Oof. Just a heads up for anyone looking to have an insurance inspection done here.

As soon as I walked into Caliber, the receptionist was on top of her game. She greeted me…read moreinstantly in a very upbeat attitude. It was very refreshing. Brandon was my go to guy who kept me informed with text messages. When I picked up my finished vehicle, Brandon walked me to my car to inspect and make sure I was satisfied. The best customer service from Brandon and the reception that I've had in a long time. I will certainly recommend Caliber Collision to all of my friends, family members and acquaintances that need repair of any sort. Greatly appreciated!!

Great service . Followed through with insurance . No hassle . Quick. Would highly recommend.read more

I was referred to Walser Collision & Glass by BMW Motorwerks in Bloomington, as they did not do…read moreglass replacements on vehicles, specifically BMWs. Walser Collision & Glass told me they tested everything before removing the glass to ensure all the electronic systems tied to the windshield were working. They said everything checked out okay. At this point, Walser Collision & Glass replaced the vehicle's windshield. Once they replaced the glass, they tested the electronic system again, and they were coming up with failures in the electronic system. They told me that it might be the glass they were using, although they had never had this problem before, so they suggested installing the original manufacturer's glass, which was a more expensive glass. I agreed to the more expensive glass because I wanted the electronic systems tied to the windshield to work. After replacing the windshield again with the more expensive glass and still coming up with failures in the electronic systems, they now claimed that somehow water had magically appeared when they removed the glass, causing the electronic system to short everything out. They said they could do nothing and that the issue was not their fault. At this point, I took the vehicle back to Motorwerks to have them look at the electronic system. After running the diagnostics and inspecting it, they found no shorts in the wires or water damage. According to Motorwerks, everything looked good except that the electronic system was not working. Repairing the electronic system to get the car back to its original state would cost over $2,500. This is a significant amount, especially considering that when I took the car to Walser Collision & Glass, everything was working fine. Their response to the issue was to blame us, claiming that water had caused the problem. However, their theory is flawed. If water was the issue, wouldn't the car have been leaking water the whole time if the original windshield was not sealed properly? There are many good companies out there that can replace windshields and will take responsibility when they do something wrong. Walser Collision & Glass is not one of them. I would not recommend taking your vehicle here; if there were to be an issue, they would not take responsibility. Also, I am typically not a person to write reviews as I believe there are normally two sides to every story, but I can't get over the fact that when I took the car there, everything worked fine, but when I got it back, the electronic systems tied to the windshield were not working, and it was my fault.

I called to see if I can get some muffler work done, I know it's a body shop but just thought I…read morewould ask, Scott was patient and went out of his way to put me in touch with a good exhaust guy. Would imagine your vehicle is in great hands with someone like this gentleman.

I scratched the side panel of my seven-year-old SUV. I completed estimates at some heavily…read moreadvertised body shops southwest of the Twin Cities. I was shocked to hear that 'major work' was needed, including repainting all side panels and removing and replacing the trim portions. Shops wanted two weeks or more to complete the repair. .. over the top for the damage I could see. I went to Scott's Auto Body for a third opinion after reading many good reviews online. Scott looked over the damage and was honest and straightforward with advice for repair. No upcharging. No unneeded work. I quickly received an estimate and a thorough explanation of the proposed job at a fair price. The job was completed in less than three days, and my SUV looks perfect. Thanks, Scott! everyone I've found the best auto body shop in the area.

So far I'm not impressed. I bought the car in a week ago and was told that the tear down would be…read moredone "for sure" by the end of the week. Friday came around and it was not done. They then told me it would be today. I called today and was told they now Tuesday because they had "two big jobs" they needed to get done before mine. I understand that delays happen but it's poor business to set expectations you KNOW you can't meet. I'm livid.

So far, not a good experience. I haven't picked up the car yet though…read more Minuses: - They don't return phone calls - Poor at estimating how long a job will take - Poor customer service Plusses: - They work on a lot of BMWs from Motorwerks BMW - The office/shop is clean, professional I had pretty minor damage and it's taken longer than I think it should have. It will be 2 weeks when I pick it up -- IF it's done then.

Bon auto is a shop you can trust. Literally saved me 300.00. They even gave me the option to…read morepurchase a salvage part to save money. I chose this option and it looks great! Paint matches perfect and looks brand new. Super fast service. The staff are friendly and very helpful. I'll be taking my car there for any future work. If you looking for a great shop that offers fast, amazing work that won't try to up sell or over charge Bon Auto is the place to go.

I had some damage on the front of my car. I called my insurance who recommended several places, one…read moreof which I chose closest to where I live-Bon Auto Body and Glass. Jeff promptly got me in (same day!) to check out the damage. Since my car was driveable, was fine to take a few weeks to get me in for repair. Car looks great now once again (just took 5 days - projected day service would be done) Very happy with how I was treated and the patience both Jeff and Trevor showed with all the questions I had to share with them. Don't be afraid that this is a small shop - they do excellent customer and car service! :) Oh and, they also washed up my car, outside and in! That was nice of them too~