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    Caliber Collision

    4.3 (418 reviews)
    Closed 7:30 am - 5:30 pm
    Updated a few days ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Photos

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    Recommended Reviews - Caliber Collision

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    DO NOT take your car here. My vehicle was sent to this Caliber Collision after being hit by a semi, and what I went through with this location was nothing short of a nightmare. Yes, the work was done in about two and a half weeks--but it was horrible, rushed, and filled with lies. The spoiler was installed incorrectly it was literally lifting off. I brought it back several times, and each time they swore they removed and reinstalled it properly. That was a complete lie. The last time they just added some glue on it and hoped I wouldn't notice. Not only did they do poor work, they actively tried to cover it up. (This cause paint damage) The paint job? Awful. It wasn't buffed out correctly, and the bumper has paint peeling off like it was done in someone's backyard. (This was corrected at another caliber collision, which have also zero integrity) There was also a casing around the rearview mirror that needed to be fixed. They told me it was taken care of yet when I got my car back, the part was literally sitting on the passenger-side floor. What a joke. On top of that, my back seat was filthy like someone had been sitting in it regularly with dirty clothes. I NEVER have anyone in my back seat, and barely anyone in the passenger seat, so I know this mess came from their shop. Disgusting and disrespectful. And every time I brought my car back for corrections, they refused to offer me a rental saying it would be "more of a hassle" for me because of paperwork. What kind of excuse is that? They just didn't want to deal with it. Out of desperation, I even went to another Caliber Collision hoping for better treatment and results and got the same runaround and more lies. It's clear this isn't just a one-location problem this company has a serious integrity issue. Sloppy work, zero accountability, dishonest staff, and no customer service. I've never felt so disrespected or scammed. Save yourself the stress and frustration, go anywhere else.

    Asia W.

    I have came to the Caliber Collision now for the second time. I would have to say......... customer service is always AWESOME!. ERIC helped me before and is helping me once again. He's very informational and always has the best answers. Woohoo ERIC for being sooo personable. That is why I returned back Great customer service through the entire process

    After

    Caliber Collision Center in Rancho Cucamonga is the Best Collision center in the city. They kept me informed every step of the way from drop off through finish. My wife was very unhappy with the collision (hit and run) and was worried that the car would total. However the manager Wes Edwards and Service Advisor Julie were excellent to deal with. The car was done earlier than expected and looks like the accident never happened. I will recommend with family and friends.

    Marjan J.

    *If you are looking to work with skeevy, dishonest people, then this is the place for you!* I wish I would have read through ALL the reviews before choosing this location. The few reviews I skimmed through seemed promising so I decided to take my car in. Upon arriving to the collision center, they had a huge sign in their front lobby bribing customers with a $5 Starbucks gift card after leaving a 5 star review (pic included). Pretty sure this is against Yelp rules... Moving on to the fun part. The service advisor I was assigned to was Beau, who is ironically their Assistant GM. After doing a visual inspection of my vehicle, he explained that most of the damage seemed to be "cosmetic" and an easy fix. He gave me an estimated pick up date and advised he'd be touching base with me on a weekly basis with updates on my vehicle. I received a text from him the first Tuesday after dropping my vehicle off and never heard from him again. After 1-2 weeks of no updates, I reached out and Beau had advised that they found more damages on my vehicle and was pending an answer from my insurance (which was a lie). I spoke with my adjuster who expressed that she had never spoken with Beau and that my vehicle had been considered a total loss. I chose to keep my vehicle as the damages were repairable. I stopped by the collision center to pick up my vehicle and Beau had informed me that the mechanics had taken my car apart for inspection and would not be able to put my car back together. MY VEHICLE WAS DRIVABLE WHEN I DROPPED IT OFF AND IN PIECES WHEN I WENT TO GO PICK IT UP. He refused to put my vehicle back together so I had to call for a tow, which was an additional expense and inconvenience. He also made numerous negative and condescending comments regarding my decision of keeping my vehicle stating it was "a bad idea" etc etc. I was able to take my vehicle somewhere else and now have my vehicle back and running in its original condition. SAVE YOURSELF THE HEADACHE AND GO SOMEWHERE ELSE!!!

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    15 days ago

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    7 days ago

    truck looks amazing, it was in a difficult area but they came through, highly recommend

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    Page 1 of 11

    Ask the Community - Caliber Collision

    Do you use OEM parts?

    No, but they say they do!

    Don’t See Your Question? Ask Away!

    Review Highlights - Caliber Collision

    Great customer service from beginning to end Omar and Maria took care of me as soon as walked through the door.

    Mentioned in 61 reviews

    Read more highlights

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    Upland Auto Body & Collision - Your vehicle is ready, looking the same or in many cases better than it did before your accident!

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    This review is long overdue. I finally have a little time and I want to say Thank You to Maribel…read moreand the entire team at upland auto body. My experience was top notch from the very first phone call to this day. I was looking for a place that does quality work yet work with me to stay under a certain price because I didn't want my vehicle to be deemed a total loss. Maribel worked with me and let me tell you, I have no regrets. Customer service is exceptional. This girl will go above and beyond to make sure everything is perfect. The body work on my car is flawless and the paint is quality with a beautiful shine. I appreciate you Maribel. I will refer everyone I know to you and will be a loyal customer forever. For those of you looking for a good collision repair. No need to look any further. This is it.

    My GTI was hit while parked, so I brought it in to Upland Auto Body & Collision. From the start,…read moretheir assessment was thorough and clearly reflected years of hands-on experience. They walked me through exactly what needed to be done and why. The work was completed quickly and they kept me in the loop the whole time. I had also asked them to fix my inner liner while they were at it, which they handled without hesitation. The real surprise? When I picked up my car, they had repaired my sunroof sunglasses holder, something I never even mentioned. That kind of attention to detail is rare. They also have a close relationship with Enterprise, which made the rental car process incredibly smooth while dealing with my insurance company. That kind of connection really takes the stress out of an already frustrating situation. I can't recommend this shop enough. In fact, I'm already planning to bring my Ford Escape in for some body work soon. If you're looking for a collision shop that's experienced, communicative, and genuinely cares about doing great work, this is the place.

    Garage Auto Paint & Body

    Garage Auto Paint & Body

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    I have worked in private security and private investigations in the entertainment industry or more…read morethan 40 years. My clients include Sylvester Stallone, Eddie Murphy, Tom Cruise, Michale Jackson Estate, and Arnold Schwarzenegger to name several. Keeping up appearances and looking sharp be in impeccable grooming, the way I dress, and even the car I drive, so when I severely damaged the front bumper on my Alfa Romeo, I was pretty bummed-out. But Garage Auto Paint & Body in Rancho Cucamonga saved the day! I didn't want to involve my insurance but pay to have it fixed out of my own pocket. And the manager/owner, David, along with his kind, courteous assistant Diana, saved the day. David gave me a flat out of pocket rate which I know would have cost me twice as much had I chosen another body shop. I wholeheartedly recommend Garage Auto Paint & Body-- I was very happy I hired them to do the masterful repairs on my car, and should you ever need to select an auto body repair service, if you go with Garage Auto Paint & Body, you will be too.

    I would like to thank Giovanni and Doriana for providing quality customer service and repairs. I…read morehad my car repaired there after an accident and I highly recommend going to this shop if you want to not deal with insurance yourself. Doriana is excellent at communicating with insurance, knows what she's doing and is very quick. They keep you informed regularly with photos, texts and phone calls. I'm extremely happy and if I ever need any type of body work I will definitely go back!

    Maaco Auto Body Shop & Painting

    Maaco Auto Body Shop & Painting

    (179 reviews)

    I just picked up my 2014 Chevy Silverado. I got the entire thing painted with auto body repair and…read morea new bumper for $5,200.00. You're not gonna get a better deal on an entire full size vehicle. They did a fantastic job in less than two weeks. I highly recommend them. Please see Jacob!!

    If you're on a budget and have reasonable expectations for the prices,…read moreGET YOUR CAR PAINTED HERE SEE SUBMITTED PICTURES Blue Honda Civic I drove way out of my way to come to this specific MAACO because of the high reviews (they are franchises / independently owned) and man I am so happy I came to this one. I had a prior estimate just one week before from a different MAACO on hand and didn't tell the owner I was shopping prices. I brought my kid's honda civic which had paint rotting / peeling off the entire car. It was so embarrassing to be seen in it. THE OWNER IS HONEST AND THOUGHTFUL I gave the owner Aria my budget for full car paint and not only did he meet my budget, while he was doing my estimate, he noted that Maaco had a promotional coupon that I didn't know about and shaved a couple hundred bucks off, all without even me ever asking for any discount. He went out of his way pointing out every single issue in detail that would be addressed and their costs. He even pointed out that it would be cheaper for them to order a new bumper than to do the body work like I had asked them. Again, he didn't need to do that, but looked for genuine ways for me to save money. He was direct and up front on the different options just so I knew what the advantages of each paint price tier was and NEVER once pressured me or tried to upsale me getting something more expensive. He simply laid out all the options and let me decide. Their final estimate was several hundred dollars cheaper for the same work from than the other MAACO shop. His shop was super transparent about things they found during the paint process that were not identified on the initial estimate just to bring them to my attention as the work was being done. Their manager Jerry was straight with me. There was some damage to the front bumper clips BUT he said they could work with what was there and said the job could be finished with the clips as is. Jerry just wanted to point it out in case I wanted to replace the clips. No pressure, no sales pitch to buy more stuff, and gave me the option to decide. The shop gave a realistic time for the full job and was done exactly on time. THE OUTCOME My kid LOVED the final paint job. It was really nicely done and above expectation for the money I paid. Lastly, I'd like to address some of the negative reviews I saw here on yelp. I don't know what the hell those people are smoking. Maybe some angry Karen who expects a full paint job for free / unrealistic price? I didn't experience a single issue those negative reviews were supposedly claiming happened either with workmanship or with staff. P.S. I ASKED the shop to NOT put back on the civic logo on the back left. I think it just looks cleaner. Bottom line: The shop is honest, did solid work, and I whole heatedly recommend them.

    Caliber Collision - bodyshops - Updated May 2026

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