I wish I could give this team more than five stars!
My whole entire experience was flawless. You're greeted with a smile alongside knowledgeable and professional staff from the front of the business all the way to the back in the shop. The process was hassle free, I was kept updated through a text message system which was great. I was kept updated daily with the progress along with any changes made. Everyone knows how annoying it is to receive call after call with a shop while trying to work and live your day to day life, so this was very convenient for me considering I work in healthcare. I was called once my car was ready and the guy that called me was so polite and made me feel like I had known him for years! What stood out most to me, was I was even asked if I needed any help getting items out of my rental car and making sure I was happy with the work done on my car! You do not get customer service AND quality work just anywhere. However, Caliber has truly proved they have both. I hope the entire team gets the recognition they so desperately deserve! read more