Prices quoted for cash repair over $2000 more than another body shop in Jacksonville Beach for same repair

Used them in California great experience. Had a small incident over the weekend and called the Beach Blvd location to learn if I wasn't using insurance then they could not get me in for an estimate for 2 months. Are you kidding me? Immediately called a local at beaches body shop that will give me an estimate today. They will get my business not Caliber Collision. They just lost a paying customer probably for lifetime as well as word of mouth referrals. . Bad business strategy at this location. read more

I was truly impressed with the service provided. After having some previous repair done almost 3 months ago I contacted caliber about a new issue and was immediately taken care of with no issue. the service requested was taken care off very quick and of good quality. I wasn't given any issues at all. I Highly recommend caliper collision . read more

Caliber Collision on Beach Blvd just repaired my damaged right front of my car. I did not have collision insurance and so the repair was on me. I was treated promptly and courteously by the front desk staff. My car was assigned to Amanda who provided the estimate and who would shepherd the repair through to conclusion. Amanda provided a detailed estimate within a short period of time. She also told me it would take 4-5 days to repair. She knew I was paying for the repair out of pocket and also the cost of a rental car. Because of this the repair was completed in two days and the repair looks like new. I have no hesitation recommending Caliber Collision on Beach Blvd and Amanda as the repair estimator. read more

Excellent service!!! Estimate: friendly front staff, just call ahead to set up appointment. Went to one other repair for anestimate and this place BEAT their price! Service day: easy check in. They offer coffee, water, and fresh popcorn. If I didn't want to blow my calories burned off this morning at the gym... I would have been all over that. My car repair was not a big job, but they treated my repair service with the highest regard and were very attentive to my time. Big bonus!!! Definitely consider these folks. They are awesome! read more

I received an in-person estimate and repair from this location. Dylan worked with me to take care of my car and was incredibly helpful, informative and honest about the process and progress of my cars repair. I was impressed by the finished product and would happily come back again! read more

Please look no further this is the best place to go for collision/damage repair to your vehicle. The technology in cars today is so advanced that even if the smallest part of your car is damaged computerized components can be affected. These technicians know how to deal with all that intertwined technology. Needless to say that their repair-replace-paint service is so good many big name national insurance companies rate them as a preferred auto repair business. read more

My first experience with Caliber Collision was a really great one thanks to Katie who helped me Throughout the whole process. Shout out to Bobby who is also very informative & willing to help us. My car was so clean when I received it back as well. Thank you from Jonelle and Antonio. read more

Caliber Collision - Body Shops Near Me - Jacksonville, Florida

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I am so grateful for Amanda and the team at Caliber Collision. I visited right before Thanksgiving because I was having trouble getting my front license plate tag installed at the dealership and other auto service companies. While this is outside of scope for their normal business - They graciously welcomed me and offered to install it for me. They just gained a lifelong new customer and I will be referring all my friends because of their customer service. Thank you! read more

I have seen gaps in the bumper paint chips in the fender and driver rear inside door has gaps I don't know why they said it was done. some times lane departure assist doesn't work at least I'm stuck with them for life. read more

This is the worst place to take your care for repairs, I brought my car in from getting rear ended and taken care of by insurance. I also asked Louis, to get me a quote on 2 small dents on my side. Said he would give me a call that day about the quote. Never got a call back and never got updated on my cars completion. I called 2 days later to find out they damaged the paint job on my car from installing my new bumper piece that was needing replacement. They didn't call me to inform that there was going to be a delay I had to call to find out, mean while I'm stuck in a rental over the weekend now. I asked about the new small dents and they never got the quote and when I asked if they could fix it while they were repairing the paint job they messed up on the rear end of my car. They said they would get back to me, but they didn't. Now Monday I asked when my car would be ready and about the compensation for my inconvenience they still didn't check the dent quote nor wanted to put the effort to fix the small dents either even though they would have the paint mixed. I'm sitting here having to chase them down for answers rather then them doing their jobs and informing the customer. This place is the absolute worst for customer support and if you're lucky you'll get your car back on time if the techs aren't clumsy to mess up your car further. I have already called my insurance company to make sure they know the practices and poor management this place is under and will never recommend them to anyone ever. read more

Wow! I was feeling a little nervous about the recommendation from my insurance based on other reviews. The process was extremely easy from start to finish, even the waiting area is clean and nice. I brought my car in for a custom estimate, which was provided in writing right away. I scheduled for a week later when the parts were expected to be ready. Repair was super fast and took less time than quoted. Everyone was so nice and the company seems to operate very efficiently. Accidents bring on a lot of headaches, but this was was not one of them. Smooth easy process from start to finish. Quality work, too (with a lifetime warranty)! read more

I had a dent at the bottom of the passenger door where I hit a median. I dropped off 8 am on a Monday and I was told the car would be ready by Thursday. 2 weeks later no car. They say I cant pick up because they removed the door to paint. So my car has been sitting outside for 2 weeks with no door? The car is perfectly drivable and if they didn't have the personnel to fix it they could have told me to return on xx day to handle the repair. read more

Based on reviews, I am not looking forward to bringing my car here tomorrow. Geico has so few choices. I'll get the 2nd estimate from these guys but highly doubt they will do the repair. Again, that just based on other reviews and them obviously ignoring complaints. Says how little they care about their customers. read more

I will NEVER recommend anyone ever taking their vehicle for repairs here. I had the hardest time with this company. My car was never done on the day it was said to be completed. In the process of getting my car fixed my windshield was broken twice. Upon getting my vehicle back there were still problems with it- which now I have to take it to a different body shop. If I could give them 0 stars I would. read more

If I could give this place ZERO stars I would! Horrible place! Don't use this place! Had an accident and Geico recommended this place so we took our vehicle here. First, they called us passed the time frame they said it would be done. Second, when went to pick it up, there was a gap where the bumper meets the front quartered panel. So it wasn't done. So we didn't take it and they said they would fix but when we went back the second time it still wasn't fixed! They said it would never match up but we wouldn't take it back jacked up so they finally fixed it. Went back for the third time to pick it up!!! Never ever again! Horrible customer service and repair read more

Referred here by my insurance. Very professional staff getting my estimate and checking in my car. Repair took an extra week but did keep me informed. Couldn't accept the car after the repair because of orange peel and tiny bump in paint but DJ made it right. They also work with Enterprise so picking up and returning the rental was very easy. read more

Although my car did get fixed the customer service here is less than mediocre. They had my car for almost a month and then it was not ready the two times it was supposed to be. read more

To Whom it May Concern, this place is horrible. They had my new Garage Kept Car for almost 2 weeks. My biggest concern was To Match COLOR , as everyone would. Their finished product on a Corvette was horrible. If you have a choice, go elsewhere, if you don't have a choice,, just be ready to accept sub par work and Finish.. Thank You, Frank read more

My son's Jeep was in an accident and it was towed to Caliber Collision. Jim was very helpful and professional throughout the whole process. We have had two other cars repaired there and they have done a great job! We appreciate their hard work and dedication in making this as easy as possible. We would definitely recommend Caliber Collision. read more

Was recommended by my insurance company to go here and had a great experience. The customer service as soon as I walked in was amazing. The went over everything that needed to be fixed on my car and gave me an estimated time that it would be ready. After a week they called me to let me know my car was ready. Had an issue with a plug being loose, so I went back and they fixed it immediately. I would recommend this place to anyone and everyone! read more

New car went in for collision work and came out with overspray everywhere. Sad, very sad

Had a great experience with this body shop from the moment I brought my vehicle in until I picked my vehicle up. All staff I came in contact with, were courteous, and helpful. Received frequent text messages (my choice of contact) during the entire time they had my vehicle all updating me on the progress. Finished my vehicle in the time they promised and the repairs looked great. Also was able to get my rental car and return it right from their facility and met the adjuster there as well. I would definitely have my car repaired at Caliber if I ever have the misfortune of needing body repair. Special shout out to Luke who brought the car around, kept me informed during the time they had my car and explained everything clearly and concisely on everything that was done. read more

If you know more about your car than where to air the tires, I'd stay as far away from this location as humanly possible. Caliber repaired a front bumper ding in September, and did an acceptable job. Had to take it back because they used the wrong bolts, and over sprayed the grille. Fine, they took it back and fixed their repairs. The wife was happy with the service, so when we were hit by a state school bus, we took it back to caliber again. Car was delivered on March 2. I was told the car was ready to be picked up on March 22. I arrived to find the fender not bolted down, and the drivers door way out of alignment. I refused to take it until those issues were fixed. Called again March 23, car in worse shape than yesterday. Refused delivery again. Hit replay every Friday for 3 weeks. Called, I take off work to inspect, failed again. Finally, April 7, I told them to ship my car to the dealer. Brian told me that my issues were most likely due to the age of the car, and surely not their problem. Thankfully, we've been using this dealer for maintenance and service since the car was new. I called George Moore, and told them what was coming. They called me every single day with progress reports, and come to find out, caliber was responsible for the damage! They neglected to look beyond surface damage, and only fixed what could be seen on the outside. 48 days since caliber got my car, I finally got it back today. Only took George Moore 4 working days to fix 41 days of misery from caliber. I might add that Brian (manager?) Tried to tell me that the dealer had to replace parts! NOT! Lied right to my face. Summary- Don't bother using them. Not if you value your vehicle. read more

The staff at Caliber Collision were fantastic! They kept me informed, I received my vehicle back when I expected, and the quality of work is amazing! I won't go anywhere else for any future collision repairs! read more

I would not recommend this body shop to anyone. My car has been here for 2 months and it does not seem like it will be coming back any time soon. They constantly give me dates that I can expect to have my car back and when the date approaches you hear nothing. I have to call them to be told all the things that have gone wrong in the meantime and how my insurance company is delaying repairs. The insurance company has no idea what the body shop is talking about. They have screwed up repairs several times and delayed ordering parts or filing the supplements with my insurance company. In my opinion this place has very lazy, unreliable employees working in the shop and you would be better off taking your car ANYWHERE else. I will NEVER come back to ANY Caliber Collision again. This place is absolutely horrible. read more

They have my business any time, I just hope I don't need them. They repaired my vehicle as per Geico insurance coverage. I asked for an estimate on two other minor repairs on the same vehicle. When I picked up the vehicle there was no estimate for the extra work. They had made those repairs as a "courtesy". I've never heard of such a thing. I was impressed then and I am impressed now. Love the place. read more

This place pried open my door after locking the keys in the car. it has been 6 months of me trying to get them to fix something that they messed up. i would not recommend going here to anyone. read more

My wife's car was side swiped and needed repair for a rear door, quarter panel, and bumper. The repair was estimated to take five days, and we were told on four separate occasions that our vehicle would be ready the next day; three weeks have gone by and we have finally received the car back. My wife has had to alter her schedule in order to accommodate them, not the other way around. When we finally did get our vehicle back, they had removed the aftermarket satellite radio antenna from the top of the car, and left it and the cord in a jumbled mess on the driver floor for my wife to get her feet caught in. Additionally, the customer service representative, while courteous on the phone, could not be counted on at all to return calls or to keep us up to date on repairs. We went through the other driver's insurance which is geico, and several reviews stated the shops geico partners with leave something to be desired. I was hoping this shop would have been different, but sadly it was not. A truly poor showing by both geico and Caliber Collision. I would not recommend. read more