My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

We met by accident but it was a nice experience, nice people so out of their way. I forgot my phone…read moreand they drove it to me. Kelly is manager/owner and was wonderful. 5 stars +++++

Collision Auto Repair in Plainfield was the best choice to get my car repaired after an accident…read more They did an outstanding job repairing my car in a timely fashion. Their staff are friendly and they care about customers.

Do not answer email on Website. After 9 decades in business, have no idea where I can get rid of my…read moreold Motor home. They charged me $500 to tow it from downtown Indy to Brownsburg, but want $1500 to $2000 to tow it away if I can find a junk yard to take it. Called and got transferred 2 times then disconnected. Called back and put on hold then told to call back in 3 days, when lady would be there to help me. Called back and took 4 transfers to find this out. OMG some business.

The tow truck driver cut us off in traffic, then proceeded to stop his truck and let 30+ cars go in…read morefront of him. As he did this, he was flipping us off and yelling. He threw his car into park multiple times and started to get out of his car, as if he wanted a fight. This was directly after the Indy 500, when no cars were moving. No idea how the actual business is run, but the tow truck driver is an asshole.

Horrible customer service from the woman on the phone. she answered and said nothing at first and…read morethen when I said hello she was rude answering my question then she hung up on me. fire her if this is a real business atleast

Was given the opportunity to spend some times with these group of guys. Nothing but the best to say…read moreabout them, extremely down to earth and helpful. They are not some giant corporate conglomeration, they are a bunch of local down to earth people who want to help you. Went to get my car painted and they had some amazing hospitality. Would recommend and their prices are most definitely affordable. I hope to be back soon.

I got a couple of estimates for repair to fix paint and dent on my front bumper and found Burnside…read morefar less expensive and fewer repairs needed. The dents were removed and no longer visible. No need for a new fender. The area was repainted and it looks just like the day I bought it. Not to mention both the inside and outside were spotless. ( unlike the way it was when I dropped it off). I was able to get an estimate the day after I called, the car was in the shop within just a few days and finished in 3 days ready to go. Staff was remarkably knowledgeable and friendly. Thank you George an Eric. Great job, I couldn't be happier.

Absolutely superb service. I highly recommend them. I was given ridiculous out of control quotes at…read morea few other places, however, it was a minor issue with my bumper, and Burnside fixed it at no cost. I was incredibly impressed with the honesty and service.