Great work and friendly atmosphere. If I need to go again I'm going back! Thanks everyoneread more

When our cars were in a hit and run I was asking around for repair shops and Reynolds was…read morementioned. They were able to get me in quickly so we went with them and I'm glad I did. They did a wonderful job repairing my car and took care of a lot of the back and forth with insurance. Very responsive to questions as they arose. Would definitely recommend!

I had a minor problem with my windshield wipers, and I stopped by just before they closed. They…read moreimmediately helped me quickly and efficiently! Everyone was very kind and more than happy to help.

Best service in town. It will be done right. Our van took a side impact and looks and runs better…read morethan ever.

Attached are photos of the welding performed by Paintman. As shown in the first two photos, they…read moreattempted to cover it up using body filler.

I probably won't be returning. I had a lot higher expectations and was really surprised when I…read morereceived my car. I understand that the paint will not match 100% however, the match was probably less than 70%. I brought my car in to install a trim for my bumper and to correct a previous paint job from another body shop -Maaco. It looked a tad bit darker but the shade was not worth the price. They also painted over some trim, that was not supposed to be painted (black rubber). And not only was that upsetting, but my tail light had a chip in it. I took pictures of my car before, and I know where all the flaws in my car are, so when the owner denied it and said it was like that, I had to prove to him that the damage was not there before. I think any car owner would know where their cars defects are. The owner said he didn't know the cost of a taillight and offered to discount my invoice ~$90. How does a body shop not know the price of a tail light?!? I accepted only because the situation was already awkward. Nonetheless, a tail light is not $90... and I have to take time out of my day to install it. Hope this helps anyone decide to use this shop. Take pics of before and after.

Do not answer email on Website. After 9 decades in business, have no idea where I can get rid of my…read moreold Motor home. They charged me $500 to tow it from downtown Indy to Brownsburg, but want $1500 to $2000 to tow it away if I can find a junk yard to take it. Called and got transferred 2 times then disconnected. Called back and put on hold then told to call back in 3 days, when lady would be there to help me. Called back and took 4 transfers to find this out. OMG some business.

The tow truck driver cut us off in traffic, then proceeded to stop his truck and let 30+ cars go in…read morefront of him. As he did this, he was flipping us off and yelling. He threw his car into park multiple times and started to get out of his car, as if he wanted a fight. This was directly after the Indy 500, when no cars were moving. No idea how the actual business is run, but the tow truck driver is an asshole.

Unfortunately I was in a car accident last week that caused some minor damage to my vehicle. I was…read morereferred by the other person's insurance to Caliber. I dropped my car off Tuesday and it was ready 2 days later. I am impressed with their professional and their excellent work. I was kept up to date on the status either by phone or text. Not sure if they have other locations but the location on Rockville Rd is where I took my car. Hey if you need to wait they make fresh popcorn, different snacks and most importantly COFFEE!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Superb service and perfect repair. It did take longer than the time they had guessed but I didn't…read moremind waiting for such a well done repair

These guys know what they are doing! I have gone to them for years and so thankful to have honest…read moremechanics!

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

The staff here is friendly. However, I was not satisfied with the paint job I received here. I had…read moreto take it to another body shop to correct. You get what you pay for honestly...

Wonderful job fixing a scratch and painting. Looks brand new. And I was charged 1/4th of the…read moreestimate that I got from the dealership. And my car was done a day earlier than estimated. Highly recommend

I was in a car accident and don't have a collision center I am familiar with so my insurance asked…read morethat I go through Caliber. I coordinated with them a time to drop off my car and when I arrived they were ready to walk around it and show them the damage that needed fixed right away. I had a ride to pick me up and take me to get a rental car so I spent less than 5 minutes in the drop off process. When my car was complete I was out of town and they were nice enough to keep it until I returned without me paying my deductible sight unseen. Yesterday I picked it up and it looks amazing! The damage was nothing extreme but I am very happy with the repairs they made and the process was very smooth.

I had awesome service. My car looks amazing! I had a front bumper replaced. They replaced expertly…read more The cleaned the car inside and out. They kept me updated on the progress and finished early. I will not take my car anywhere else from now on! Great customer service! Sincerely, Cheryl