Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

Had a great experience with the team at the Fishers location. I dealt with Amanda & Holly. They…read morewere friendly & professional. The team that actually repaired my vehicle did a great job. My car was finished in less than 3 hours. I definitely recommend these guys if you need any body work.

Front desk is very nice and helpful. Their communication is great and I got my car back sooner…read morethan promised. Looks great

UPDATE: I sent an email per their request. NO RESPONSE. No email. No phone call. Another example of…read morethe Caliber Standard Operating Procedure: pretend to care to stall for time while actually doing nothing at all. Meanwhile.... I still have no idea if I will ever actually get my Mercedes back, and I have no confidence it will pass Mercedes certification. These guys couldn't even order parts properly, and every time they try to reassemble the vehicle, they realize they forgot to order EVEN MORE parts and have to take it apart again. Please, just admit you have ruined my car, and admit to Progressive that you are not able to do the work. This has become a never-ending nightmare. My pristine 2022 GLC 300 with fewer than 15,000 miles has been reduced to junk.

Don't go there because they are liear. I left my car to fix driver side back door and they told me…read morethat they will try to fix it but not grantee and gave me 4 to 5 hours time window and I was okay for that. I had scheduled on Friday morning at 7:30 am, so I dropped my car Thursday night. I called them around 2pm to find out the status and they told me that their technician tried to fix but he couldn't and they will try again to fix it and will call me in 2 hours. They didn't call me I called them again to find out the status, so they said they can't fix it. So I can pickup my car at 4:30pm, but when I got there then I noticed that no one touched my car to fix, I told that front desk guy but he was lying that his technician tried to fix it, but I have proofs to show their manager if they want.

Great service and excellent communication. They kept me informed throughout the process and the…read morefinal result was great! Highly recommends

Best service in town. It will be done right. Our van took a side impact and looks and runs better…read morethan ever.

These guys are super easy to work with. They do a great job and the work they do is top-rate. And,…read morethey stand behind their work. I had damage to my Mustang last year. They fixed it. After a year the paint started chipping. I took it back and they made it right, no questions asked. My car looks great. I whole heartedly recommend them.

The communication went above and beyond for keeping me posted on car status . Even though the…read morerepair took longer than expected ( due to parts waiting to arrive )- the staff was very friendly and courteous. I would recommend this for any collison / fender bender repairs .

Ran over a curb and when I reversed, my right front bumper came off a bit…read more Brought my car in for free estimate @915 and at 10:50 am it was ready for pick up, looking brand new and with a repair price that didn't break the bank. The owner Bryann Connan gave me the estimate and gave me a ride home as well. Excellent service. Would recommend

I have been coming to Connans's for years and brought them many different vehicles. They are…read morehelpful, considerate, and honest. It is a family owned and operated business. I have received great customer service and they have been very helpful working with insurance companies. I would highly recommend getting an estimate from them.

Cannot say enough good things about my recent experience with M&M. They are kind and professional,…read morekept me informed on the status of my vehicle and returned my car looking brand new. I would recommend M&M to anyone looking for collision repair services.

One star because I cannot leave zero stars. MM is lacking in professionalism and basic customer…read moreservice. The front desk receptionist attempts a fake friendliness but the overall vibe for this place is intolerance. I watched this same receptionist treat the person I was with so much more respect than I was shown, until she realized we were together. Oops!! The employee giving the estimate acted as though he couldn't have been more annoyed. Seems like such an odd way to greet a potential paying customer. He was rude, unfriendly and lacking in basic manners, not to mention customer service. I am extremely underwhelmed with waste of time that was visiting this company. I would never trust them with anything to do with my vehicle. Not to mention the overpriced quote that was basically thrown at me with no explanation. Visiting this location and having to interact with these people has truly been the worst part of my day. It's clear they have no idea how many reputable body shops exist within a two mile radius of their shop? I do not live in Indy anymore but am privy to the unacceptable small mentality that is many times found in towns like this. For some reason I thought things would be different in 2024. Yet here we are. I suggest going to Indy Color for your collision needs. They are immediately kind, friendly, professional, and welcoming to all customers. Their pricing is much more logical. I say venture just a few miles down the street and you will find superior service. No customer should have to beg for reasonable customer service when they plan to spend thousands of dollars. There are other body shops. Writing a review for this place was imperative and I hope this saves you a few minutes. MM your intolerance is showing.

While we decided not to have the work done, this body shop was highly friendly and professional…read moreabout the quote. Should we change our minds, we'll definitely take our car to Moorehouse.

The owner of this shop, Donnie Moorehouse is rude and very inconsiderate. He was rude to my wife…read moreovercharged me. He uses this method to keep parts so he charges you or your insurance and keeps the parts. I over heard the coworkers complaining about him not paying them on time or at all. This business is a joke there's more going on here then what meets the eye. WASTE OF TIME!