Marianne is amazing! I got rear‑ended on the 22W highway coming home from work, and I've never been…read morein an accident like that before. The person who hit me had no license and no car insurance, and I was really scared. By pure luck, I came across Quality Assured Collision Center, and even though they were about to close, Marianne helped a complete stranger who had just been rear‑ended. She didn't hesitate for a second. She treated me with so much care and compassion, and I could not be more grateful for her. She helped me navigate the entire process of reporting this horrible accident to insurance and was completely transparent about what everything would look like. This place is run by honest and genuinely good people. She told me right away that my car would most likely be totaled and she was right. The insurance company declared it totaled because the repair costs were higher than the value of the car. Marianne was there through the whole process, even letting my car stay at the body shop and urging me to go to the ER because cars are replaceable, but people are not. The humanity and compassion they show, combined with how incredibly knowledgeable they are, is unmatched. I highly recommend Quality Assured Collision Center. They truly know their stuff, they're honest, they don't scam people, and they know exactly how to help you through an accident. They're responsive, professional, and genuinely committed to high‑quality work and high‑quality guidance. Once I'm able to buy a new car, I'll definitely be going back to them for service. You can absolutely trust them with your vehicle and trust that they're telling the truth. You will be highly satisfied with the level of care and service they provide.

I took my 2025 car to Quality Assured after being rear-ended, and they did an amazing job! It looks…read morebrand new, and I was completely satisfied with the work. A month later, my 2017 car started leaking oil. I originally took it to the dealer, but Quality Assured was able to repair it for half the price and included a 1-year warranty on parts and labor! If you need body work or engine repairs, definitely give them a call. Great service, fair pricing, and an all-around great experience. A-1 service! Highly recommend!

I was involved in a car accident on July 6. The other driver was at fault, so their insurance…read morecompany covered the repairs to my vehicle. The insurance company provided me with a list of approved repair shops and made me feel that choosing from this list would be the safest and most trustworthy option. I chose Cerritos Body because it was the closest shop to where my car was located. Since my vehicle was not drivable and needed to be towed, the fact that the shop was only about a mile away made it the most convenient choice. I dropped off my car feeling confident that both my vehicle and I would be taken care of. Unfortunately, that was not my experience. When I picked up my car, I immediately noticed a large crack in the windshield that extended from the passenger side toward the middle of the driver's side. I brought it to the shop's attention right away. Instead of taking responsibility or seriously investigating what happened, their response made me feel as though I was being blamed and that they were suggesting I had brought the vehicle in with the windshield already cracked. I know that is not the case. I provided a photograph from immediately after the accident showing that there was no crack in my windshield. The shop told me they would contact the insurance company to determine whether the windshield could be included in the accident claim so that it could be repaired. When they called me back, they claimed that the insurance company had photographs showing the crack existed before the accident. I asked what photographs they were referring to because, to my knowledge, the insurance company only had the photographs I provided. The manager then told me that the insurance company supposedly had pictures of my vehicle from stoplights or cameras on the street. At that point, I was extremely frustrated and confused. I contacted the insurance company myself and requested that they provide me with any photograph showing that my windshield was cracked before my vehicle was taken to Cerritos Body. No such photograph was ever provided to me. The windshield crack occurred while my vehicle was in the care of Cerritos Body, yet they have refused to accept responsibility. I was also told that the sun may have caused a smaller crack to spread. Regardless of what caused the crack to expand, my windshield was not cracked when I dropped the vehicle off. The shop offered me a discount on replacing the windshield, but that still requires me to pay out of pocket for damage that I did not cause and that occurred while my vehicle was in their possession. While the bodywork itself looks good, I am now dealing with additional concerns. My vehicle is making a strange clicking noise, the check-engine light has come on, and the windshield issue remains unresolved. My daughter is supposed to take this vehicle to college, so I expected to receive it back repaired, safe, and ready for her to drive. Instead, I feel like I have been left with more problems and expenses after going through an insurance-approved repair shop. I am extremely disappointed with how this situation has been handled, particularly the lack of accountability regarding the windshield damage. Based on my experience, I cannot recommend Cerritos Body, and I will not be returning.

Here is a shop where in full responsibility happens! I went to to two shops Belflower Collision and…read moreCaliber Collision both of whom recommended by my insurance who treated me like I don't know anything about cars. It took them a long time before I can talk to them and to schedule a time accordingly on how busy they are. That's a signal that they are not serious about customer service they even said that my 2017 Subaru STI is old and will not be able to repair it! I could not believe what they said. I lastly called and visited Cerritos Auto Body, Jessica answered the call and told me to come over. Marcos welcomed me in and ran through the damage on my vehicle. He stated we will repair the damage for you without hesitation and marked all the damage with his trusty pink marker. I was so glad he took the opportunity to do the repair. He submitted to my insurance agency a supplemental quote to repair the damage. Lo and behold my car came out good as new! Before painting occurred, He even followed up on me to check the bumper fits snugly. On top of that they adjusted the fitting exactly to the size of my front mount intercooler! I am so happy on how this shop has handled the repairs kudos to your workers who contributed to the final outcome of my vehicle. The price and value of the work they did is really outstanding! Did I also say that when I brought my vehicle to them they even offered a ride home! Thank you everyone who works at Cerritod Auto Body for a job well done!

Finding a truly elite body shop is usually a nightmare, but these guys operate on a completely…read moredifferent level--they are absolute geniuses. From the second you walk in, you realize you aren't dealing with average mechanics; you're dealing with masterful automotive engineers who possess an encyclopedic knowledge of vehicle anatomy, structural integrity, and complex electrical systems. Their thoroughness borders on obsessive. They don't just glance at the surface damage; they strip back the layers, run precision diagnostics, and catch hidden structural issues that other shops would completely miss. Their attention to detail is so precise that when you get your vehicle back, the panel gaps are more perfect than they were factory-fresh, and the paint match is an flawless, microscopic microscopic masterpiece. ​What truly sets them apart is their total "can-do" elite mindset: if you can dream it, or if your car desperately needs it, they will execute it flawlessly. It doesn't matter if you are bringing in a rare exotic, a brand-new electric vehicle with highly sensitive sensors, or a complex custom job--they have the cutting-edge tech and raw intellectual horsepower to handle it all. They take total ownership of the situation, completely taking the stress off your shoulders by handling insurance adjustments, sourcing rare parts, and keeping you updated with transparent, brilliant communication. If you want your vehicle treated with absolute perfection and care, do not waste your time anywhere else; stop by right now and see the gold standard of automotive repair for yourself.

Work was okay. Said they did more than they actually did, said they fixed a quarter panel that…read morenever was damaged in the first place. Didn't fully fix the other. They're mostly just looking out for themselves. Very nice upfront, but poor communication over the process of the repairs and completion dates. I wanted to give the family run business a shot but next time I'd look elsewhere. Car still smells like paint.

Big thank you to A1 Auto Body. My car looks amazing. I…read morereceived 3 different estimates from different auto body shops. Their pricing was the best. I have no regrets! I highly recommend A1 Auto Body!!!

My Dad was an auto body repairman all of his life. When I picked up my car today, I hadn't seen…read morethat level of craftsmanship for a long time. Amazing job on my Prius front bumper and engine covers. Amazing!

I was referred to Craftsmen through my insurance. I wish I had done more research beforehand. I had…read moresome front damage to my vehicle because of unexpected debris impact on the freeway. The repair to the bumper and lights were fine, but whatever they did to my tire has been progressively problematic. A few minutes after driving out of the lot, my tire light came on. I didn't know then that this would be the first in multiple times of contacting and returning to Craftsmen get it checked, having to keep my car there (so needing to get a rental) each time, and having it returned with them saying the issue had been resolved. I ended up having to get the car checked three times, and every time I'd get the car back, the tire light would reappear within my commute. Finally, I got fed up -- and they must have too because they ultimately said the issue wasn't their responsibility. The girl literally told me to go to my "usual body shop or mechanic" to get it checked out. That's when it made sense: my insurance had already paid them out, and I already paid my portion, so they didn't need to offer any additional service to me. I wasn't worth the time or the headache. I understand that Craftsmen is referred by several insurance companies, but if you have other options, you'd probably be better off elsewhere. Obviously, I hope I don't have to get my car fixed again, but if I do, I wouldn't go back. Pretty disappointed by the quality of work and the service.

Apparent they require a $100 non-refundable deposit to simply give an estimate. I just want to know…read morehow much it would cost to fix a ding on my door (without using insurance) and it costs $100 to get a price? WTH?

My mother got involved in a hit and run while her car was parked... we took it to collision 2000…read morebecause our insurance would cover the damages. The allignment was messed up, the wheels were damaged, her front left side was a mess. It took about 2 weeks to repair and the car looked brand new. The team was nice and helped us understand everything.

My truck looked like new after they fixed it. Great job. Friendly people and very professional.read more

The service was great from beginning to end. They communicated often with detail, and completed the…read moreproject on time. My truck looks great.

This place knows attention to detail very well. Amazing service, bodywork and honestly better than…read morefactory standard work. The team was understanding and walked me through the whole process with open communication! Great work team!

I had paint damage to my new car and needed repair done. Most auto body shops charged a substantial…read moreamount by accumulating unnecessary labor hours. I came to Robert, without any referrals, and he carefully put together a quote that I felt was fair. I think there is a familial legacy in the business that Robert is trying to carry and in part, I put my faith in that he would get the job done without any issues. He cautioned about how about he and his team were really busy when I dropped off my vehicle. I had expected that it might take a week but was surprised that in two days he was able to complete the work on my vehicle. He stood by his work by assuring that if any problems arise from the car that I can bring it back for repair. I really appreciate it Robert!

Robert took great care of me. Made sure the A/C was on before I arrived so I could wait a short…read moretime in comfort. Being an older women I appreciate how respectuful and throughou my repair was done. I highly recommend going there.