I just picked up my Toyota Sienna today from El Monte Collision Center, and I couldn't be happier…read more My car was involved in a hit-and-run, and the entire driver's side was completely crushed from front to back. I was feeling really down and stressed about the situation, but the staff was incredibly kind and supportive, which really helped put my mind at ease. Despite the severe damage, they finished the repairs in just about two weeks, and my car looks exactly like it did before the accident! Throughout those two weeks, they sent me regular email updates along with photos so I could see the progress. When I picked up the car, they gave me a thorough explanation of the work done and assured me that if any future issues arise related to this accident, they will repair it for free. They even provided a ride to and from the shop, likely due to their partnership with Hertz. I am highly satisfied with their exceptional work and customer service. Thank you so much to the whole team!

This is my second time using El Monte Collision Center. I was hit and my passenger side was a mess…read more I called El Monte Collision Center and spoke to Paula about an estimate. We were able to get my car in after having my parts pre ordered. Luis took my car at the time of appointment. I was given an estimate of 9-10 working days. Once again they delivered! My car looked amazing. Don't waste your time going around looking for a shop that will probably disappoint. Call El Monte Collision Center and I can assure you (as a returning customer) you will get updates on your vehicle repairs, great customer service, an honest and fair price, but most importantly a team that is hard working and wants to get you back on the road as soon as possible.

Amazing body shop! This is my 4th time coming here (I crash my car a lot), and every single time…read morethey return my car looking brand new! Huge shout-out to David, Danny, and Corina for always taking care of me! Consistently great work. I'll definitely be back when I crash my car AGAIN!

I can't say enough about the outstanding service at Fix Auto Downtown El Monte. They recently…read morehandled repairs on my mom's 2023 BMW X1 after a rear-end accident, and the results were flawless. The bumper repair was done with true craftsmanship--the car looks brand new, as if the accident never happened. From start to finish, the team was professional, attentive, and kept us updated throughout the process. They clearly take pride in their work and it shows in the quality of the repair as well as the care they give to their customers. It's rare these days to find a shop that combines top-notch technical skill with excellent customer service, but Fix Auto absolutely delivered. We're beyond impressed and grateful for the job they did. If you want peace of mind and repairs done right the first time, this is the place to go.

Ten Years Reunion In…read more2015, I had a great experience when I brought my 2014 Black Sienna for repair due to an accident. The staffs were professional and friendly, the services were of high quality, and best of all I felt welcome. I left a very positive Yelp review for that incident. I stated I would come to Longo Collision Repair Center should my car need repair in the future. True to my words, I once again brought in the same vehicle for repair due to an accident in March 2026. Ten years past and I still have good memories of my interactions. I came back and honestly not sure of what to expect since it has been so long ago (Longo?). The Visit I drove into the customer entrance building and was greeted by Vic, an elder gentlemen. He was very helpful in answering my questions and guided me through the process since we were going through third party insurance. I called the third party adjuster and gave the phone to Vic who then arranged everything for me. Thank you Vic for making the situation less stressful. After dropping off my car, I headed to the reception area to sign some paperwork. I was hoping to see LaKisha again. She was the friendly smiling receptionist the last time I was there. Sadly, ten years is a long time and seems she has moved on. No LaKisha to help with paperwork. In her place is a young man by the name of Danny. He has a friendly smile and an approachable demeanor. He processed all the paperwork in a very quick time which I appreciated. He offered me donuts, coffee, and water to which I was directed to the lobby. Yes, these were the same refreshments then years ago (to be clear, they were same type of foods and drinks and not the same ones). While in the lobby, I went to the Enterprise car rental. Yes, it was conveniently located on the spot with the office in the lobby. Robert, the Enterprise customer service representative, expeditiously took care of the rental. I drove off in a brand new 2026 lipstick red Camry SE HEV with only 100 miles odometer reading. The car saved a lot of gas per milage which alleviated my wallet, especially with the Iran war going on. Once home, I looked over the paperwork. And behold who I saw was assigned to be the estimator...LaKisha (LaKisha Gordon to be exact). Yes, the same...the one and only receptionist who greeted me by my name with a smile ten years ago. Looking at her business card attached to the paper, there's a photo of her still exuding the same welcoming smile. A warmth smile etched across my face realizing she is now overseeing my claim. I had total confident my car and I are in good hands. She kept me updates throughout the process and informed of any changes along the way. When I call with questions, she was always there. Another estimator who is part of my claim is Gregory Martinez. It seems there's a team taking care of my vehicle. I was told Gregory deals with the insurance about parts and repair. He was adamant about getting the best parts for job. I received calls from Gregory frequently for updates about his interactions with the insurance and the cost of repair. Gregory always spoke professionally with the matter-of-fact tone. He informed me that the damaged fuel door was not covered since it was not related to the accident. It will come out of my pocket to have it repairs should I choose to. I declined and that was it. There was no hassle or pushing me to go against my decision. I felt my wish is respected. The Result After about a month, my car is ready to be picked up. I arrived at the lobby and was greeted by Danny...still smiling. He had me signed a paper and that was it. Quick and easy. I was ecstatic to see LaKisha in person after 10 years. She gave me a hug and for a moment I forgot about my vehicle. We went to inspect my finished car. It looked great like brand new. The color is smooth and shiny. The trim matches. I was happy once again. Then LaKisha pointed to the fuel door and reiterated it was not covered by the insurance. But they, Longo Collision Repair Center, took care of it "out of good will." I was informed that Gregory had to persuade upper manager to replace the fuel door for me pro bono. I was already happy and satisfied seeing my car all fixed again but the add-on of the fuel door was icing on the cake. Overall I am amazed but not surprise with professionalism of the staffs and the quality of services at Longo Collision Repair Center. Ten years has gone by, my car still held up from the last repair job, new staffs are still as welcoming and friendly, and the workmanships are still consistent and reputable. Thank you to all those I have mentioned and to all the employees who had done a tremendous hands-on labor making my car new again. In this uneventful incident, you stand out as the silver lining.

Less than one month after I purchased my 2026 RX-350h, with 1100 miles on it we were sideswiped by…read morea guy who, at the last minute decided that two cars could occupy the same lane at the same time. Estimators Patrick Chan and LaKisha Gordon worked closely with me, and my insurance company to restore the car back to new. It took some time, but that was the because I have an insurance company that refuses to pay for necessary repairs and calibrations. Patrick and LaKisha worked very hard to get as much covered as possible. helped out with my car rental, and I got my car back looking and running in brand new condition. The shop is clean, intake is efficient, and the work is the best I've ever seen - paint is perfectly matched and panel gaps are perfect. Thank you, Longo

Joe and his staff are great! I thought my car would not look good after the accident, but Joe and…read morehis staff made my car look amazing! Thank you!

Asked for a quote through the phone, the lady who answered was very condescending and rude for no…read morereason.

Alex and the staff are super helpful and nice for buffing my car. Highly recommended it!read more

alex is amazing not only did he repair my fender. but he noticed that a previous repair (won't…read moremention the shop) they didn't match my paint. alex repainted my bumper the correct color. the price was very reasonable compared to others i highly recommend california collison repair. my car was washed & detailed sparkling like a when i arrived...

Excellent customer service and the work was impeccable!…read moreSchedule was as promised and very clean.

Great workmanship on auto body repairs. Cenco has previously done auto body repairs for my…read moredaughter's Honda Civic, Kia Soul, and my niece's Hyundai Elantra with 100% satisfaction. Their prices are very competitive and often cheapest out of all the repair quotes I received. It's a thumbs up for me and my family!

Amazing work! Happy with my new wheels. Alex included bolt locks on all my tires. They really…read moretake care of you here. Incredible customer service from this place.

Last night I reached out to PUR to receive a quote for my front bumper that was hanging off. While…read morecompetitors were quoting hundreds of dollars, Alex only quoted me $50. I had to reread the text over and over to make sure I was seeing straight. The shop is also flexible and I was able to come in the next morning, making it easy to come despite my work schedule. The whole repair took only about 15 minutes, and Alex was gracious in explaining the repair and what possible solutions might be. At the end, he said it was on the house since it was my first visit. I've been dreading making this repair for almost two years, and I feel a massive weight off my shoulders due to PUR. I literally asked him to give me a hug afterwards because I was that moved. I am incredibly grateful to PUR and their team, specifically for their transparency and compassion. I will make sure to recommend PUR to all of my friends and family, the service and care is incomparable. I believe in humanity again because of this experience.

Made a call from San Gabriel and Rick drove by the same day to take a look at the damage to my car…read more Dropped off my car Tuesday, received it Thursday. The repair job was amazing and I would highly recommend if you are in the area. He also took the time to help paint the scratches on the door which was not include in the quote.

Earlier this month, I contacted Jim about a crack in my bumper and some scratches I wanted to get…read morefixed. The car was able to be fixed, but I feel like the overall work wasn't as great as I would like. The car was inspected the same day I sent a request and worked on the day after. Rick was really knowledgeable and give me a a reasonable quote compared to other places I had contacted. When discussing paint, I let him know I had paint on hand and asked if he could test it prior to putting it on the car to see if it was a good match. We tested it on a piece of cardboard, and he said that the paint was good to use. After the car was painted, we found out the match was not great and that I was liable since we used my paint. We were able to fade in the middle after I requested it so you can't tell too much from the back, but the color difference is noticeable from the side. Aside from poor color match, there was residual paint on my fog lights and the car that was difficult to remove afterwards. The overall experience was quick but a little rushed. Rick said that he would repaint the bumper if I buy another can of paint, however he did not give me a quote for how much. When I asked if he could buy the paint to avoid a color mismatch, he just said that I could buy it, and to contact him if I want it repainted.