Admittedly, the end result is good. But if it's an accident repair, ask for the estimate they are…read moregoing to send the insurance company, otherwise you will see a great difference. The cost increases expeditiously. Whatever you do, don't expect competent and reliable communication. Pay no attention to the texts messages, they will say it's a glitch. They don't return calls but they are ready with an excuse. Your car won't be ready when they say, it's as though they are adept in running out your insurance money until you have to pay for the rental. Trust me! I have seen my brother go through the EXACT mess with MJCC and now I see why he loathes that place and I concur. Over 30 days for repairs and I finally get my car. Oh yes, it looks good- but the process leaves much to be desired. It's actually worse than purchasing a car from MJN... but that's a whole other review!

I had scraped my front bumper and was hoping it could be buffed out. Mike said he thought he could…read morebuff 95% of it away. Ten minutes later he came out with my car. The marks were completely gone! Couldn't tell it had been damaged at all. Plus, Mike was so friendly and professional. The lady at the front desk was also helpful and friendly.

The quality of the work, the professional expertise, the attention to detail, and the friendly…read morecustomer focus from the team at Hatley's Body Shop simply cannot be beat. Their estimate beat all others; the work was completed on time, and the final product was stunning. Without reservation I give Hatley's Body Shop my highest recommendation and highly recommend them to anyone who needs body repair work.

Incredibly skilled, highly recommended, honest, and clear that they love what they do. Would not…read morehesitate to recommend to anyone in need of this type of work.

This guy is awesome. Good prices, good work and really fast. You can't find shops like this anymore.read more

Sam is a Durham legacy. I have been bringing my cars to him for years and he always does great work…read morefor a fair price in a timely manner. I had several bumper scrapes and scuffs in my 2013 burgundy Acura RDX. My Christmas and Valentine and Birthday wish was to have them repaired. Save a few spots on one door that he missed due to rain, it looks almost new. Sam agreed to fix the door for me once things dry up. He is a gem and the nicest person. That counts for me!!

I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

Such kind and flexible professionals running this business. While waiting for Enterprise to get…read morethemselves together (sigh), Matthews Body Shop allowed me to adjust dates/times/pick-up/drop-off which eased so much stress! I was informed along the way of the progress and timeline of my repairs. Would absolutely go back to them! Their repairs were flawless, quick, and I couldn't even tell any damage occurred in the first place. Well done and will be recommending to friends and family!

Great family owned business. They fixed my relatively new but damaged vehicle to perfect condition…read morein a matter of days. They were professional to deal with and delivered what was promised. Would certainly recommend and go back to them.

Classic Collision did a great job repairing our 2013 Toyota Sienna! I could not have been happier,…read moreand the price was fair. Brenda Hatch, the Estimator, was great to work with -- very professional, and friendly as well. A bonus is that, when I picked the vehicle up, it had been nicely detailed inside and out. P.S., Classic Collision was recommended by a friend at my gym who has been an auto-body worker for decades. When he told me he was moving to another part of North Carolina, I asked him which repair shops are the best in the area. Classic Collision was one of the two that he recommended.

Nobody wants to need a body shop, right?! BUT! When you do,…read moreyou want Classic Collision. My first experience with them was when my sister had damaged her almost new car and the quote she got from the dealer was exorbitant. She was so super pleased with the work that Ivey, Brenda, and all the folks in the shop did for her that I recommended them to my neighbor. Then, the same week that my neighbor got a great quote, my husband and I needed work done on our Hyundai Santa Fe. Not only do they do great work at a very competitive price. They are all a pleasure to work with. Honest, upfront, Professional and friendly. Thank you ALL, Classic Collision! We hope we don't need you again anytime soon, but we will definitely tell other folks all about you!!

I am a senior citizen and have been taking my 2002 Honda Accord to Clayton's for 5 years now. I…read morecannot praise them enough for the quality of work and their professionalism. Their fees are fair. The service and workmanship exemplary. The attention to detail is evident. The very first thing I noticed on my first visit was how clean and organized everything was. That told me just about all I needed to know. On several occasions, they have gone above and beyond for me. Norman B.

I came here to get an alignment and state inspection. They called me and informed me that all four…read moreof my tires were failing inspection and it would cost about $600 to replace them. I asked if they had availability to do that tomorrow, they responded "why can't you do it today?" I explained I wanted to call around and see if there was a better deal. They told me I had 30 minutes to decide. When I picked up the car I paid $24 for the inspection they told me I could come back to do the inspection with new tires and they would only charge $6. So fast fwd a few hours later I call to do the inspection they say they won't have availability until the end of next week. Also, only 2 tires were failing inspection. I didn't like the way I was rudely rushed to make a decision. Will not be going back.

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!