Great body shop. Unfortunately I have been a repeat customer for over 20 years (). I trust their…read morework. Not necessarily the fastest in town but when they finish with repair work, it is a quality job. A++++

I don't give 5 stars very often, but I felt this was warranted. My daughter got into a minor…read morefender bender, which caused more damage to her car than the other. She went to several places that told her she would have to replace her bumper or at least the plastic covering along with replacing the head light and minor body work. Several estimates were well over $1400. Since this is her last year in college and we wanted to squeeze the use of the car for at least another year without putting a lot of money into a car that isn't worth the expense, we chose this place for a little more than 1/3 the cost. Not only did James repair the bumper, he actually made it look better than before- my daughter was blown away at the results! She felt he treated her with respect and was very fair in his pricing for the services received. A+ to James and Jack Winslow body shop!

After seeing all their reviews, I had very high expectations for Kraus, and they did not fail too…read moremeet them. Arrived there to drop off my car and they made the whole process very quick and easy, and also made sure I had a ride to enterprise rental car in a timely manner. As for the body work done on my car, it looks better than before the accident. When picking my car up today they asked me if i wanted to keep the headlight that was replaced, which was a small gesture but definitely earned some points in this review. Overall, a great "Semi-family" owned body shop that I will come back to if I needed any more work done on my car.

I got here at 1:40 and I now have been here an hour and still do not have my car. I got the #3…read moreReveille special. The new owners need to step up there game. I have been coming here for years. It use be know for the amazing fast service.

Please stay away from this business if you value your money or your vehicle…read more I took my daughter's Toyota RAV4 in for a front bumper repair and was quoted $900. Unfortunately, the experience was disappointing from start to finish. My daughter attends college in the area, so I had to rely on her assessment at pickup -- which is understandably different from mine. Here's what we encountered: 1. It took weeks just to receive a quote. 2. When she picked up the vehicle, panels and flares were still loose. 3. She had to wait an additional three hours for them to correct the issue. 4. The pre-collision warning was still active -- something they apparently did not check or notice while moving the car around their shop. 5. We were told the sensor needed to be replaced at a cost of $500. When she came home this weekend, I had the vehicle reassessed elsewhere. The issue? The sensor simply needed to be reprogrammed -- total cost: $150. Very disappointing experience overall. Consider this a lesson learned on our end, but I feel others should be aware before trusting them with their vehicle.

DON'T BELIEVE THE REVIEWS!!! Terrible experience from start to finish, and they will lie to you…read morejust to get your car in (especially if you are a woman or college student) I took my car in to get the front bumper and coolant container replaced after a minor car crash. After talking to multiple auto shops, John quoted us $2800 and said it would only take 1 week to repair. After giving them my car, they kept giving excuses for why it wasn't ready. First, the part hadn't come in; then they said there were no available refurbished parts (which showed they hadn't ordered the parts yet). Every time I called, they said the car should be ready in 2-3 days. Eventually, after 3 weeks, my mother called, and from then on, the receptionist kept lying, saying it would be 2-3 days and that they were just waiting on parts. My mom continued to check in every 2-3 days as they said, and eventually the reason turned into someone just quitting, and they are behind on labor. This makes sense considering my mother heard John Ed yelling at the receptionist (his daughter), calling both her and his workers dumba**es one time when the daughter "accidentally" forgot to put her on hold to ask John Ed about an update on my car. It took 6 WEEKS for me to get my car, leaving me stranded here for Thanksgiving. Also, when I got my car, the price jumped to $3200 for "other work that needed to be done," even though they did not consult either my mom or me about the additional work. They said that "John Ed gets into a groove, which means he can sometimes forget to update the customer". I was willing to forgive and forget until I found out recently, when I went to get an inspection, that my coolant had water and that my entire coolant tank needed to be drained and refilled. John Ed was the last person to put coolant in my car, which means they put water in it to make it last longer.

I reached out to Thomas & his team to handle some interesting damage on my Square Body. I…read moreliterally positioned it perfectly on a pole. . They knocked it out of the park very quickly. Is it perfect ? No. But neither is my truck !! It is 100% better than it was !! Kudos to their team for cleaning up my damage !! I'd trust them w/ any vehicle I own !! Def reach out to them, as they are professionals @ PDR & their craft !!!

Our family selected Dent Magic for major damage inflicted to one of our vehicles during the March…read more2025 hail storms in BCS. From the initial phone call to picking up the vehicle when the repairs were completed - we were 100% satisfied! Their level of professionalism, friendly customer service, and outstanding quality of work are second to none. A big shout out and thank you to Anne who dealt directly with our insurance company and got quick, positive results! Dent Magic is an excellent company, and I highly recommend it to any one needing dent repair for their vehicle.

I called Dan to see if he would be available to detail my car while I was in town. He wasn't able…read moreto fit me in, but was so kind to give me another car detail person to help me. His recommendation was excellent! Thank you , Dan!

THE BEST SERVICE FOR THE BEST PRICE! Kassem and his staff are extremely helpful. Brought my car in…read moreMonday, ordered the part, called me Thursday, when the part was ready and in a few hours it was good as new. Very reasonably priced!! Can't recommend them enough.

I brought my car in, and they only fixed the original problem from last week -- which I already…read morepaid for in full. They refused to even give me a receipt for what I already paid. On top of that, the hose connected to my radiator was messed up after the repair, and now all the coolant leaks out onto the engine, causing it to steam/smoke and make the A/C cut out. When I called to ask if there was any chance they caused the damage, the owner cussed me out, got defensive, refused to have a normal adult conversation, hung up on me, and even blocked me. After that, they were holding my car hostage. It had been 3 days, and they told me, "I'm not giving you the car back until you pay me." For what? I already paid for the original issue and never even got a receipt. They failed to provide the insurance company with what they needed in order to be paid in full. I had to do all of the work myself to make sure they got paid so that they would finally release the car to me. When I confirmed that they received their payment, I went to the shop asking to pickup my car, the owner refused to give me the keys saying "I'm never giving you your car back again" even though everything was already paid in full. He threatened to call the cops if I didn't leave but I told him I wouldn't leave until I got the car, because ultimately they no longer had the right to hold it. In that instant, the owner came up to me, grabbed me, and tried tackling me to the ground. Not only did he put his hands on me but 2 other savage animals infested with rabies came and wrapped their arms around me and swung me around violently. They eventually threw me out of the shop so I immediately called 911. As I was waiting for them to arrive, the owner opened the door and stepped outside screaming at me to leave. I refused because the officer had just shown up. In the result of my refusal, the owner ONCE AGAIN put his hands on me and pushed me in which the officer eventually came over to break up the commotion. Once everything was disputed with the police, they did the right thing and forced the owner to release the car and give it to me. I wouldn't suggest this shop to anyone unless you're are fully up for dealing with scamming, fraud, physical and verbal abuse, as well as a shady atmosphere that encourages you to not use insurance, holds your car with no legal right, denies having surveillance of anything, and refuses to give you a receipt. It is only right for this company to be terminated for the sake of the community.

I recently took my car to Lapp's after comparing local rates, and I am so glad I did. Not only did…read morethey have the best rates around, but all of the glowing reviews are 100% accurate.The owner is incredibly honest, friendly, and professional. Instead of immediately rushing to tell me I needed to buy expensive replacement body parts or panels, he actually put in the manual labor to fix the existing damage cleanly and effectively. It is rare to find an independently owned body shop with this level of integrity and skill. If you want trustworthy, high-quality bodywork, look no further!

Lapps Paint & Body gets an A++++ rating from me. You can't beat his customer service, quality of…read morework, and turn-around time. This business is a rare find. He did what he said he would, did it well, and within the time frame he promised. I dropped it off on Monday for a hood repaint, clear coat redo, and a dent repair. It was done by Friday morning. I can't say enough positive things about this experience! My truck looks amazing!

Customer service was excellent. Alicia B and the other guys are nice. She was on top of the repairs…read moreat all times. Kept us updated about what all was done on certain days and what all needed to be done. The date due for pick up was September 29th and it was exactly that day when the car was ready. Will recommend to anyone need a good place for collision repair. Thank you

Hit an animal in my 2025 Jeep grand Cherokee L and my insurance only works with caliber. Left side…read morelittle fender bender. They fixed the side and within a matter of days a left light issue light came across my dash, after multiple trips back in over the course of a month or two I've lost count.. it was supposedly all replaced and good to go. Except it wasn't the light is still not working on and off and the message is still coming across my dash. Call back and I'm told they will contact my insurance because it must not be related. Mins you this never came across my dash or wasn't working properly until after caliber touched it. So now I get the headache of also calling my insurance and trying to fight this. You got my deductible plus insurance payout and I have a car that is now throwing a light issue when it didn't even do that after the accident. And I was so understanding and nice through the back and fourth with it but nice and understanding has gotten me nowhere