These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

Edit: I'm so glad the son finally responded to my review showing his condescending attitude . I am…read moreyelling for anyone that reads this GO WITH A SHOP THAT YOUR INSURANCE RECOMMENDS! If not you'll have to deal with your car being out almost 3 months just for their horrible paint job to show up 3 years later and you get a sassy response from the owners son that you should get your car detailed more often even though the only affected area is the one that was worked on by them ! Remember yall it's easier to deal with your insurance and future repairs if it ends up being faulty if you go with the recommended repair shop from your insurance , I regret choosing this place because of the good reviews that were bought off discounting the deductible . I will never return back here and let them have hands on my car EVEEERRRRR (yelling) Not even 5 years late and the clearly horrible work they did to my car along with horrible customer service shows exactly how they run their business , they charged my insurance company what I remember over 15k for this work ?? . The paint is only peeling on the side they worked on , getting rusty , and that side is also poppinng off . The rest of my car is fine except for that one part they did SO MUCH work on . They left an obvious lasting negative impression on me and my car !!!!!

The service was great from beginning to end. They communicated often with detail, and completed the…read moreproject on time. My truck looks great.

This place knows attention to detail very well. Amazing service, bodywork and honestly better than…read morefactory standard work. The team was understanding and walked me through the whole process with open communication! Great work team!

I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

I needed to have my bumpers repaired after being damaged in a rear ended accident. I visited one…read moreother body shop Crush pros and they refused to work on my older car and even made me feel like it is not worth their time. I left there feeling hopeless. After more online search, I found Victory auto body and they said yes they can work on it. I left the car and notified the faulty driver's insurance, they worked together and a week later I got my car back. I for one I can totally recommend this business. Thank you so much.

We reached out to various autobody shops for quotes regarding a small accident that happened…read moreaffecting our bumper. Victory auto body reached out to us within an hour, and were incredibly efficient and detailed in their communication. My husband took the car in to get the estimate and they were able to take care of us in less than 30 minutes! They were successful in getting all of the scuff marks out on the spot which was a relief because other quotes were $350-500! The guys at victory did it for free! We will definitely be returning to victory auto body for any future needs. Their customer service and honesty was fantastic!

I hope you never need an auto body shop. But if you do (accidents happen), I would certainly…read morerecommend Francisco, Luis, and Long Beach Collision Center. I brought my Miata in because the front bumper was a bit distorted and showed signs of a messy repair from some time in the past. Luis carefully inspected the car, gave his opinion about the needed repairs, explained why some possible options were not good ones, and wrote up an estimate. I was consistently impressed with Luis's earnest personality and his willingness to take time with me to get things done right. I sat at his desk as he called around to ensure that we could get the correct OEM bumper for the car. During the course of the repair, Luis called to explain two necessary delays. Once, a part he planned on salavaging could not be salvaged, so he needed to order a part. On the second occasion, he discovered he needed a proprietary fastener from Mazda to ensure that my bumper stayed tightly attached. Although no one likes waiting for their car to be fixed, I appreciated his efforts to keep me informed and to provide me the best possible repair. Then, the car was ready. The surface was smooth and glossy and the paint match was about as good as I could ask for (there's always a slight difference between plastic bumpers and metal fenders). The rest of the car also received a good wash before they returned it to me. No one likes to spend money on repairs, and paint work is just inherently expensive. Still, if you have to spend the money, you might as well get it done right. I certainly recommend Long Beach Collision Center.

I cannot thank Francisco and his team enough for how well they fixed my car & made it look pretty…read moreto look at again (ever since I gave it a good accidental scratching)! From the start Francisco was extremely considerate and communicative which I appreciated so much as I didn't know what to expect, and for the quality of the work, the quote was very reasonable! He even offered to stay past closing so I could come pick up my vehicle after work. Thank you to everyone at Long Beach Collision Center -- I will absolutely be back if I need more work done in the future.

It's more than detailing. I can't even express the amount of gratitude that I have for Kevin. His…read morecommunication skills, walking me through what was happening the entire process, this reassured me that I made the right decision. We hit a parked car and living 50 miles away from the guy we hit, Kevin eased my mind and made the process simple and easy to help me fix his car. Highly recommend! His prices beat out everyone by miles. Thank you Kevin! You're the best!!!

Kevin did an awesome job washing the exterior of my Tahoe! It looks super clean and shiny! Great…read morecommunication, easy to work with, and very affordable. Love that he offers mobile car washes without having to book a full detailing service. Definitely recommend and will be using him again! Thanks, Kevin!

The guys here at Cerritos Auto Repair Center did me a blessing by helping me remove a side swipe…read morewith a gas station pump pole. came in right after the swipe happened and helped me on the spot and took care of me with their generosity. they made it look almost like nothing happened from just me pulling up on the spot. would recommend them highly for amazing customer service!!!

did a great job and the customer service was really professional and every need i wantedread more

July 2021 Recently I…read morehad the opportunity to get my Car repaired on 2 different occasions. January 2021 and June 2021. The first time I came to this shop I had a difficult time locating it since it's behind the Cerritos Nissan Dealership tucked away in a corner. The first time I was assisted by a guy who came out and took photos of the damage on my vehicle and took down any vital information for my insurance company. The Bumper needed to be replaced so it took only a few days. The service was quick and friendly. The second time I was assisted by a girl who took down any vital information for my insurance company. Since there was more damage it took approximately 3weeks before I got my car back. During the wait, the team was consistent in updating me on the status of my car and sending me images to show what needed to be done still. Overall I am very satisfied with the professionalism and courtesy this shop has provided me.

One star only because you have to choose something, they don't even deserve that. Avoid this place!…read more I'm not even sure how many different ways they screwed up or what blunders these idiots must have made along the way to be able to take 6 weeks to put in a rear windshield on a 2018 Tundra. One of the most accessible and popular trucks in America and they just keep telling me it's back ordered. I guess that's shop talk for 'we are morons and didn't actually order you windshield yet, we screwed up and can't figure out how to order a part so instead of taking any responsibility we're just going to lie and string you along for 6 weeks'. There is a Toyota dealership across the street from these guys by the way. I wish it stopped there but it just gets worse... they text me on week 6 to let me know that the battery is now dead and they are not going to pay for it. Which is apparently shop talk for 'We wanted to double down on our carelessness, so we left your battery to completely drain while your truck sat in our shop for 6 weeks'. The battery was fine when they got it but to make me feel even worse about getting railed by them, they hand me an invoice for the battery showing that they paid $145 from the dealership across the street but are charging me $196. The best part was while this guy Chris was handing me this, he tells his cashier not to send me the survey because I would probably just leave a bad review! I mean WOW! Who does crap like this? The final coup de gras at the end was when they tell you they are also charging you 3% to use your credit card. Do not ever, ever give these people your car. They get their jobs from insurance companies and don't give one single f about you or your car.

So my neighbors were playing frisbee on the street and, long story short, the frisbee hit my front…read moreleft fender and surprisingly caused a pretty sizable dent on my 2019 Subaru Outback front fender. Called Chuck who got me scheduled with Allen. Allen arrived at my work place parking lot and 45 min later it was like nothing ever happened. Allen was professional, explained the process and very good at what he does. Chuck communicated well in getting the appointment scheduled with His available tech, Allen. I thought the price was fair and the service excellent. I will be using and referring them in the future. Well done

My wife's car was dinged in the parking lot at her job and Chuck came to my home and removed…read more The dent perfectly.His very professional and knows his profession well.He also has excellent prices

Top notch service! These guys really go above and beyond! I have had my truck repaired twice by…read morethem and I would not trust anyone else. Very much recommend! Thanks Joseph!!

I was referred to Craftsmen through my insurance. I wish I had done more research beforehand. I had…read moresome front damage to my vehicle because of unexpected debris impact on the freeway. The repair to the bumper and lights were fine, but whatever they did to my tire has been progressively problematic. A few minutes after driving out of the lot, my tire light came on. I didn't know then that this would be the first in multiple times of contacting and returning to Craftsmen get it checked, having to keep my car there (so needing to get a rental) each time, and having it returned with them saying the issue had been resolved. I ended up having to get the car checked three times, and every time I'd get the car back, the tire light would reappear within my commute. Finally, I got fed up -- and they must have too because they ultimately said the issue wasn't their responsibility. The girl literally told me to go to my "usual body shop or mechanic" to get it checked out. That's when it made sense: my insurance had already paid them out, and I already paid my portion, so they didn't need to offer any additional service to me. I wasn't worth the time or the headache. I understand that Craftsmen is referred by several insurance companies, but if you have other options, you'd probably be better off elsewhere. Obviously, I hope I don't have to get my car fixed again, but if I do, I wouldn't go back. Pretty disappointed by the quality of work and the service.