As always the best place to go for service. Recently had my inspection done there and was in and…read moreout quickly....sadly I did not have an excuse for hanging around longer to pet the sweet dog that greeted me!! This place is straight up honest and knowledgeable!

I highly recommend Honest-1 Auto Care. I have taken all of my business vans to Honest-1 for all…read moreservice. They provide reminders for required service. The office staff and the owners are very professional and efficient. There has always been an owner on sight when I have had service. Honest-1 provide preventive service suggestions which helps control costs of maintenance. I highly recommend Honest-1 for your automotive needs.

since they had a change in personnel two months ago service has gone down a lot. repairs are taking…read morelonger and appear to be very short with technicians. While I have been pleased with the work done over the last 20 plus years i may have to find a new repair shop

I'm out 2k because they busted my radiator during a coolant flush. I am now being completely…read moreignored by them. I have submitted a claim and have heard nothing. It's been a week. DO NOT GO HERE.

I can't say enough good things about my experience with NRH Auto. After everything I've been…read morethrough trying to get my car repaired, finding this shop was truly a blessing. My Audi A4 had gotten to the point where it sounded like it was ready to fall apart. I had previously taken it to the dealership and was quoted over $1,500 to replace my left wheel bearing. Because I simply wasn't in a position to spend thousands of dollars on a repair right now, I had tried going another route with a mobile mechanic--and unfortunately ended up getting ripped off in the process. Needless to say, by the time I came to NRH Auto, I was frustrated and honestly a little apprehensive about trusting another mechanic. When I arrived, I spoke with one of the owner's sons. He took the time to look up the part and put together a quote for the repair. The initial amount was still a little outside of what I could comfortably afford, so I simply asked if there was anything they could do to work with me. And they did. They were able to get my repair done for about half of what the dealership had quoted me, and there was no sacrificing the level of service. My car was completed in approximately 2 1/2 hours, and they even dropped me off at my home nearby and picked me back up when my car was ready. What stood out to me most was how I was treated. I never felt pressured, taken advantage of, or like they were trying to add unnecessary repairs. They listened, worked with me, and got the job done. After dealing with a dealership quote I couldn't afford and then being taken advantage of by someone else, I think I've finally found an honest, skilled, and reasonably priced mechanic shop that I can trust with my Audi A4. Thank you, NRH Auto, for treating me like a person and not just another repair ticket. You have definitely earned a returning customer!

Fair price and assessment. Everyone is so nice and not pushy! Will come for service again!read more

I been coming here for over 19 years, Beto and Antonio are extremely honest and reliable. I have…read moretold all my friends and family here. When you find a good mechanic, you keep it for life. They do quality work with quality parts and they warranted their labor. You get your money's worth, best value in town. I moved away from Hurst, but I keep coming back.

Beto's always gets the job done, and does so with quality work and good pricing! I'm thankful to…read morethem as I've taken my car there for just old age issues and I referred my parents there too which went great fixing their AC. Great they are close to my home. Just overall wonderful people and great honest car repair!

If you have a CarMax warranty, I would not recommend using this location…read more I brought in my Jaguar F-Type because this was the closest approved repair facility to my home. I had a confirmed appointment, but when I arrived, I was told the appointment would not be honored and service was refused. The interaction was also handled with an unnecessarily dismissive attitude, which made the experience even more frustrating. I cannot speak to the quality of their repair work because they would not evaluate or service my vehicle. However, based on the appointment and customer service experience alone, I would not waste your time

My G37 vert has been making an atrocious rattling sound. I took it to the Infiniti dealer earlier,…read moreand was quoted over $2k for a new catylic converter. There is nothing wrong with my converter. JD Garage lifted my car, tightened two loose screws, and the rattle disappeared, not joking. They were extremely friendly, and the nice lady at the front desk was so hospitable, and they clearly are very transparent. I feel bad walking away for free, but they will absolutely get my return business. That level of service is just unheard of in this day of age. I recommend, %. More than just because it was free, but because it didn't have to be. They would rather want business than screw someone over. Thank you guys very much.

Requested to have timing set on a 1975 Oldsmobile Cutlass Supreme …read more I was quoted $225 I was not home at the time . mechanic sent video confirming the car was running . Once I arrived home realized the Job was not completed as the main adjustment bolt for the distributor wasn't tight and did not the timing adjustment. The guy claimed he'd come back to rectify the situation, but since I paid him on Venmo friends and family he no showed me and ignored all further contact. Pick a different guy this company has bad practices and shady customer service. Don't waist your time and money

From the owner: First Choice Mobile Auto Repair Same day service…read moreExcellent customer care Ase certified master mechanics No job to big or small We treat your car like it was our own Thousands of satisfied customers We give lifetime warranty Over 35 years experience

These guys always take care of our Toyota's whatever the issue. They do great work, explain…read moreeverything and you can't beat the value and efficiency. Hands down Sam and Ben rock!

I have been a customer for over 30 years. honest, fair and knowledgeable and caring, what more can…read moreyou ask.

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

I do not recommend Christian Brothers Automotive on Rufe Snow. We have been customers for years,…read moretrusted them with multiple vehicles, and spent thousands of dollars here. What has happened with our 2015 Ford Escape has destroyed that trust. We brought the Escape in shortly after purchasing it because the A/C was blowing hot. On July 31, at 157,258 miles, CBA diagnosed an internal A/C compressor failure. During that same inspection, they specifically marked the drive belts "Good - No action needed," radiator hoses good, and reported no engine-bay leaks requiring action. We approved the A/C repairs, but the vehicle repeatedly had to return because the A/C still was not working correctly. During one return, CBA documented an engine-coolant-overtemperature condition, low coolant, and an air pocket after cooling-system work involving bleeding/refilling. They corrected that problem at no charge. On August 20, the Escape returned again. CBA documented P0217 engine overheating, low coolant, an active leak from the reservoir bleed-hose assembly, and stress cracking throughout the coolant expansion tank. Their report stated "Unable to Test Drive - Safety Issues." Their report also states that the computer restricted A/C compressor output because of overheating and that clearing the fault temporarily restored A/C pressures while the thermal safeguards were inactive. After the cooling-system repairs, CBA found internal noise from the A/C compressor and recommended replacing it under warranty. The compressor we had already paid to have repaired therefore had to be replaced again under warranty. We also have texts from CBA acknowledging issues with their inspection process. One says "we missed his note" regarding the air-filter housing. Another says "there were some concerns missed on the inspection report" and that their foreman wanted to inspect the vehicle again. Then our Escape shut down while being driven and became completely undrivable. CBA's latest diagnosis says the belt tensioner pulley seized, generated severe heat, melted the idler pulley, snapped the drive belt, damaged the A/C compressor seal, and caused the belt to disconnect the crankshaft-position-sensor plug, preventing the engine from starting. They recommended replacing the belt, tensioner, idler pulley, harmonic balancer, alternator and A/C compressor. We were then told the belt should have been replaced because the vehicle was over 150,000 miles. But CBA inspected this vehicle at 157,258 miles and specifically documented "Drive Belts Good - No action needed." If the belt should have been replaced at 150,000 miles, why did their own technician inspect it at more than 157,000 miles and recommend no action? Their latest written report also connects the 150,000-mile recommendation to the timing belt kit and water pump, not the accessory drive belt that broke. We are not expecting a mechanic to predict every future failure. Our concern is the overall history: repeated returns, cooling-system problems, overheating, repeated A/C problems, warranty replacement, CBA acknowledging missed inspection concerns, and finally a major failure leaving the vehicle undrivable. We also have a 2001 Lincoln Navigator that returned because the A/C still wasn't working correctly and it continued shaking at idle. While CBA had it, we were informed that during a test run the starter became stuck engaged and burned out. CBA ultimately replaced the starter at no charge. At this point, we have lost confidence in this location. We want accountability, complete documentation, applicable warranties honored, and a technical explanation for how a vehicle repeatedly inspected and repaired by this location ended up undrivable shortly afterward. If CBA maintains that none of its previous repairs, workmanship, installation/reassembly, or recently replaced components contributed to what happened, we want the technical basis for that conclusion documented--not simply a statement that the current failure is our responsibility. We trusted this company and continued returning because we believed they would stand behind their work. Unfortunately, that trust is gone. If this situation is resolved appropriately, I will update this review accordingly.

I took my car in for an engine light flashing and warm air con…read more He looked at it, lifted good and checked codes. Said it was thermostat and emissions codes and safe to drive. Came back on day off and was told I'd have to wait understandably for two cars in front. I took it to another shop and immediately they looked under hood and said I just needed water. Put water in and it fixed all problems. This would not have been safe to drive doing damage to my engine. J and M exhaust was great. Won't go to Charlie's again

Best mechanic in town wont screw you on prices or suggest unnecessary repairs. As a woman I trust…read morehis recommendations and am always satisfied with my service.

STAY AWAY AT ALL COSTS!…read more I tried to call and get some information to help out a friend. Who was charged nearly $800, and then had to take it back because the issue wasn't corrected. They then charged him to diagnose the same issue again (in service departments, this is generally considered a "comeback" and the customer is not charged). Even after the second diagnostic, they still did not have a solid solution. Call #1: Called this morning, I was told "they would not speak to me about an issue with another customer's vehicle". Then she hung up on me (These are not medical records, it's common in our industry to have some else call to get a better understanding of the situation). After repeating calling back, she finally actually answers the phone, and again is extremely rude and unprofessional. Then hangs up on me again. Keep in mind at no point was I ever rude with her, used profanity, or raised my voice. I even asked her if we could speak about this situation in hypotheticals. Nope still refuses to speak with me, all the while yelling at me. As a service manager in dealerships myself for nearly a decade. If this were one of my employee's they would be fired on the spot. If you are the owner of this business, I would actually love to receive a call from you. If not, I guess you're okay with allowing a horrible employee to run your business into the ground.

I usually only write reviews for extremely good or bad experiences. As you can see from my 5-star…read morerating, they did an outstanding job. The experienced mechanic quickly diagnosed and fixed my leaking power steering issue. It turned out to be a crushed washer and a loose nut, and they resolved it promptly at a fair price. Honesty in the automotive repair industry can sometimes be hard to find, so I wanted to highlight it here. They could have easily told me more work was needed, but they didn't. They fixed only what was necessary, earning my trust and future business. Thank you, Integrity.