These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Easy and transparent is Joe I would summarize this team. Really appreciated them answering my many…read morequestions, get to the root issue and resolve it

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

We used this company several times for HVAC needs. The response time was prompt and they were able…read moreto resolve our issue in a timely manner. If have HVAC issues, I will definitely use their services again.

Used this company, was sold a 2007 model furnace they passed off as 2017. Paid for warranties and…read morea NEW system less than 5 years old. Called because the unit went out less than a year warranty. The company said they would come out, but well over 5 days later, they have not come out. They have not been answering calls, or returning voicemails had to call a new one out, that is stating it is going to cost $2,000 (paid close to $3,000 for the initial new service) because they used a bad furnace unit, and they knew was for 2007 and not 2017.

Terrible service! From the receptionist to the damn technician. They are very unprofessional. They…read morehave no sense of urgency. They do not respect other people's time. I went 3 weeks without AC and every time you call they never answer or return my calls. They even took their phone off hook when I was calling them. They did a no-call no show and didn't even apologize! They are sorry asf!!!! I begged 2-10 to find me a better contractor after their first visit at my house and they refused I literally had to fuss at them for them to get me a new technician. Cause ain't no way in hell Adanac coming back to my house...Please do not waste your time. Trust me I wish I would've looked them up and did my own research the minute 2-10 assigned them to me. I really wish I could give them zero stars! Cause I really don't see how they are still in business. 2-10 do better and stop using these low rate companies they going to cost yall to lose all your customers!

From the owner: Adanac Air Systems provides professional HVAC services in Lithonia, GA. Do not hesitate to contact…read moreus! We serve Lithonia, GA, Lakeview Estates GA; Snellville GA; North Decatur GA; Norcross GA; Conyers GA; and the surrounding areas. HVAC Service, HVAC Contractor, Air Conditioning Installation, Air Conditioning Contractor, Air Conditioning Company Heating Service, Air Conditioning Service, HVAC Installation, Heating Installation

Julian McDonald is the most unreliable, unprofessional, incompetent, and disrespectful contractor…read morethat I have worked with. After the job was delayed for 3 weeks, he never came back to finish the job. He told the home warranty company that he refused to finish the job. Please do not support Fifi HVAC for any reason at all.

The most Incompetent A/C guy in the world. He collected $100 as out of pocket from me for doing…read morenothing through the 2-10 warranty company contract. I called him again even before he got to his office that the A/C was bad and the interogation started as what went wrong, who and when as if it was a crime scene ?? He was asking about what happened to the A/C before and after he left, I am dude, the A/C never worked before you came and after you left and I would not have called if I am a professional with A/C UNIT, He ended up calling 2-10 warranty so as not to come back and told them something that wasn't covered went wrong?? he is a sorry case. Please don't ever use him. Reject him if he was ever assign to your case with 2-10 home warranty company.