I had met with Amber the owner of Cake Affairs 3 months prior to my wedding. The wedding venue I used came with a cake package through this vendor. We did our cake tasting and selecting what they would look like then. The tasting part was great (I probably could have eaten more than the little sample they gave us)!
Amber was very difficult to get a hold of, she never answered her calls and took sometimes up to two days to call back. The store is closed on Sundays and Mondays and on Saturdays they make deliveries- so you can really only expect to hear from her 4 days of the week.
There were some details that were left out, which as a Bride you work so hard to make sure all the details are correct and this is something that I could not help or change last minute.
My cake was a three tiered square cake. Everything was done correctly EXCEPT on the base of each layer, I wanted the details (the scrolls) to be on the flat layer below each tier. This was left out. I specifically asked for this at our initial consultation and she even had this on her drawing. I don't know how she left it out- but it was disappointing.
On my husband's grooms cake there were chocolate covered strawberries that were supposed to have the aTm for Texas A&M our alma mater. These were left off the cake, which made it not an Aggie cake but instead just a regular chocolate cake, something my husband really wanted. I called two weeks after our initial consultation because I did not tell her we wanted this detail. They said it would not be a problem and that they had done that before. I called two more times before the wedding - one the week before - to make sure everything was OK. And these details were still disregarded. VERY DISAPPOINTING.
Also, I did not compare prices as the cakes came with my reception package, but everything added on was very expensive.
On the bright side: No one noticed the mess-ups but myself and my husband. The cake WAS good and it looked just as beautiful as her samples you can view online or in her shop. read more