I always see the people behind the counter working so hard. There's always a line and people waiting for their food. I have ordered my pick up on the mobile app many times and I get the app is usually always wrong(it's a robot not a person) I never minded waiting for my food it's always fresh and the customer service from Carlos, Angel and Alex is always top notch. If you want fresh food go here! You want friendly people while you wait, go here. anybody who gets angry over wait times when there is 4 people behind the counter is just having a bad day. Zupas is forever my lunch go to :) read more

I ordered ahead for pickup at 12pm. My order wasn't ready until 12:45pm. The food is always excellent, but the service and timeliness of completing orders is terrible. I thought I may have visited on a bad day the first time I ordered for pickup and my order was 25 minutes late. I figured I would try again, but I experienced the exact same thing yesterday. After sitting in the drive thru for 20 minutes, I went inside to find 9 other people waiting for mobile orders. after waiting another 25 minutes I received my order. I will NEVER visit this location again. read more

Food is great but at times the service not so much. Order doesn't always include the roll and strawberry which is disappointing since it's the reason we love it there read more

I took my mother to Café Zupas to get a light lunch. A salad from Café Zupas is always a good choice in the summer. My mom got the Strawberry Harvest salad (House-Chopped Mixed Greens, Cage-Free Chicken, Strawberries, Fontina Cheese, Gala Apples, Dried Cranberries & Candied Pecans with Strawberry Champagne Vinaigrette), while I had the BBQ Chicken salad (House-Chopped Mixed Greens, Roasted Chicken, Red Onions, Grape Tomatoes, Fire-Roasted Corn, Black Olives, Black Beans & Tortilla Strips With Buttermilk Ranch Dressing & Sweet BBQ Sauce). Your meal always includes a roll and chocolate covered strawberry (my favorite part). Our table could have been a little cleaner but the staff were friendly and helpful. I recommend Café Zupas. read more

See all

I placed my order at 12:06 pm on the app. I was told my order would be ready in 11 minutes! I arrived early at 12:10 and my order was not ready for more than 40 minutes. And due to the poor design of the drive-through, I was stuck between two cars and could not get out of line even if I wanted to. I was late to work, didn't get to eat the food and to top it off; I was given the wrong salad. WHAT A JOKE. I did not receive an apology from the employees, zero sympathy, and no resolution!! That is absolutely embarrassing and shameful. read more

The service is top notch and the food is SO good. I am currently hooked on their turkey bacon avocado sandwich, oh man... so delish! Always hits the spot, easy to eat without getting stuff all over it dripping back into my plate. Nom! Now the company needs to open up shop in Maryland! read more

I am a huge fan of the soup, salad and dessert options here. Today I tried a "pick 2" option with a turkey bacon avocado sandwich and the curry soup. Delivery wasn't available so I did pick up through the drive thru. Food was amazing; love the option to add-on extras to the soup like white rice. The portion size was great; I got side of bread, crackers, and chocolate dipped strawberry free with my meal. Only thing I found odd was the drive thru. There is an outside lane for orders placed ahead. I was confused where to park. Other than that this is a great spot for a bite. It's conveniently located off lake cook. Staff is all very kind & food is prepped quickly. read more

Café Zupas - Salad Near Me - Wheeling, Illinois

Cafe Zupas has new additions to its menu. Most notably are the protein bowls. The Nourish bowl alone has 28g of protein. If interested in a sandwich, the Mediterranean Chicken Sandwich is also nourishing. Staff was super helpful and friendly with prompt service. The modern, industrial kitchen look is refreshing, especially the use of seasonings to decorate the walls. It did not disappoint! Thank you!! read more

Café Zupas - Salad Near Me - Wheeling, Illinois

See all

Great healthy food options, love their lemonades. That location is always super clean and staff is friendly

Disgusting! Long hair in the salad mix of the protein bowls. Manager started claiming they do not have anyone with long hair instead of correcting the issue. read more

Café Zupas - Salad Near Me - Wheeling, Illinois

I was charged and had to wait 20 minutes for a 5 minute order,It wasn't even busy at all.

Angel and the team where very helpful! Great service:). My food was made quickly. They were happy throughout my visit.

A safe reliable, delicious lunch spot go-to! Their combo is great for a soup and salad. I love their soup selection. They always rotate seasonal soups in. Their recent pumpkin chorizo soup was very tasty. They provide the protein count on their menu which is really good to know. Overall, can't go wrong here: they always give a chocolate covered strawberry and a piece of bread as a complimentary side. There's a drive through option. Staff is always kind. Lots of space inside for seating and very open. read more

Worst customer service that I ever had. The manager was so rude. Just didn't care that they did the mistake The only thing you said that I'm sorry for the customer service next time will do better. That's all that's it and hang up the phone on me. I ordered two salads put only one salad in my bag and the other one they left it in place they didn't put it in my bag and he said I'm sorry that's it. read more

I stopped by for a lunch: ordered combo of soup and half of pesto sandwich. Portions were generous, food tasted great, was offered a dinner roll and a chocolate covered strawberry. I was greeted with a smile in the beginning, got my food pronto (sandwich should be prepared and grilled), and cashier was accommodating and cheerful. The store is cute, plenty of sitting options, including outside. Drive through ordering is also available. Great place for a meal alone or with friends and family. read more

See all

We order from the app or do drive thru about once a week as a family. 90% of the time when ordering from the app, they get our 5 entrees correct. The food is great. The chicken enchilada soup is amazing. I personally like the harvest quinoa salad. The problem occurs every time we use the drive thru touch screen. This time they didn't have my salad but when we went inside, they offered it. My wife tries to use the touchscreen outside and it's just buggy. You spend time customizing the entree and then can't submit at the bottom. It's laggy and ends up frustrating as you reach out of your window uncomfortably to tap tap tap. I bet many people just drive off. We go inside and order and the lady assembling the food is just rude. Then she forgets all the utensils. tldr; Food is great but service/technology is terrible. read more

Too expensive. They give a small salad and small bowl of soup and a drink for $17xx. Then when you run a credit card they ask you for a tip! I say let the employer give their people a bonus. What they served cost them less than $5.00 to make. Inflation is one thing but milking the customer has gotten real old to me! read more

I have now become a regular due such fresh food and excellent customer service. On many occasions I've been assisted by Natalie who has been very kind, professional and informative when asked about the menu. She was also very helpful with providing menu recommendations, which I ended up ordering and loved! read more

A small soup was $8. I had mushroom bisque and it was ok but nothing special. Ok butter for the roll and no crackers. I wouldn't go back. The only part that was good was they have a drive through window. read more

Today was my first time coming, and the food was great, the person that was attending us was really helpful when choosing what I wanted. I'm gonna come more often read more

Easy, quick, esp when you order ahead. When we got there, food was ready and hot. Great lunch option! 1 star off for the prices- kinda high for salads/protein bowls, given the high lettuce to protein ratio. However, a filling lunch nonetheless. read more

Café Zupas - Half protein bowl (Mediterranean) half soup (chicken tortilla) - Salad Near Me - Wheeling, Illinois

If you're looking for a dining experience that is oddly reminiscent of Tomorrowland but in the suburbs, this is the place. It's probably all the stainless steel, lit menu displays, and the sealed concrete floor, juxtaposed with finely varnished wooden tabletops. That and the high-quality, clear freshness of the food. You want food in bowls? They got'em. Salads, soups, p-p-p-protein bowls. Have a ball, have a bowl. And there are sandwiches, too, if you're feeling more hands on. But wait, I say, my protein bowl came WITH a roll and a chocolate covered strawberry. Hands-based eaters, you can truly have your hands and eat with them too. The drink station will make your heart flutter. FLUTTER. But possibly the high point of my visit was watching numerous patrons struggle with the apparent slowness of the drive through ordering system. I assume it's a touchscreen of some sort, but all I know is I've never seen someone hang out their car window for so long, a pained look on their face. It added to my experience, but I guess if you're not dining in, heed that as a warning, and maybe take the SUV that day. read more

John was the best worker there because he was fast and knew all of his bowls he very happy

Extremely disappointed! Went for lunch at Zupas Cafe ordered our food at the drive through. Then came to the window to pay and waited for about 15 minutes for someone to come. After we have waited that long one of the employees ( a guy) finally came to the drive through window quite angry asking us if we want the food or not... What !!!!!! We ordered our food and waited just to be treated with zero respect! Won't be going back. There's plenty of other businesses that value their customers! read more

Greeted promptly upon arriving and politely. Asked if I could do a few boxed lunches but was informed had to do it thru catering which was an inconvenience at the time. Service was fast and got what I needed. Zupas I noticed is always clean locations. Only small complaint is that it's on the pricier side for its portion size. read more

We dined in on Saturday, June 29. We ordered on the app to get our rewards, but we told the girl at the counter we were dining in. She said we had to get it "to go" since the app doesn't allow for dine in. She was very rude and unaccommodating. Two other employees seemed to be ok with our request and were able to give us at most of our items on plates and in bowls. This girl that was expo'ing orders was rude and clearly did not want to be there and didn't want to deal with customers. Also, there was no air conditioning, so it felt like a swamp in the dining room. The soup was luke warm at best, and the sandwiches are so tiny. read more

Not sure what happened to this place. It went from "acceptable" to "horrific" in about the time it takes to fry an egg atop any one of the filthy, unbussed, tables that abounded and surrounded us one week ago during our recent, and last, visit to the place. We especially enjoyed interacting with the "Vanilla Ice" wannabee working behind the counter. Not sure if his inability to say "please" and "thank you" when checking out consumers who were about to pay $32.00 for fare that was about $25.00 overpriced was the result of poor socialization, bad or non-existent training or suboptimal dentition but perhaps the Zupa brain trust can work on that. We all understand how difficult it is to find motivated, capable and hard working staff but surely other organizations have done so, why not this one at this particular location? We arrived on site at about 5:10 PM on the evening in question and there were two other diners in this robust establishment. Despite that, unbussed tables with refuse atop trays were left sitting in multiple locations. the five employees I counted, including "Vanilla Ice" himself, were standing behind the counter, doing absolutely nothing, zilch, to address this. Zupas as a concept is an excellent establishment but should anybody doubt the importance of recruiting, hiring, training and cultivating capable staff , please be sure to check out this location. Maybe, just maybe, on the day of your visit, the tables will be pristine and "Vanilla" will emulate Janis Eon about learning "the truth at 17" or whatever the hell it is that passes for music in that peyote universe residing between presumably two auditory canals. read more

I've tried Cafe Zupas a couple times in the past and each time I didn't enjoy it. It's pricey and I'm not a fan of the flavors. Maybe I'm ordering the wrong thing but I haven't particularly liked any of their salads. For this particular one, the dressing was too sour and everything else pretty bland. The only part of my meal that I enjoyed was the chocolate covered strawberry. read more

Café Zupas - a bowl of salad with dressing - Salad Near Me - Wheeling, Illinois

I always enjoy my meals from Cafe Zupas. Their portions are generous (a full-size sandwich comes with their pick-two combos) and I love the chocolate-covered strawberry that comes with their combo meals! The service is always fast and friendly, too. Definitely recommend! read more

Café Zupas - Pesto Chicken Sandwich and Strawberry Harvest Salad combo meal. - Salad Near Me - Wheeling, Illinois

Hi my name it's Cindy Gopar I enjoy coming to eat here at Zupas the food es excellent thanks to the employees I have tried different items salads , soups, deserts and drinks everything taste delicious. The environment feels positive always clean and the employees always with a great attitude it's a good team everyone looks like they enjoy their job and the work well as a team. I come here mostly everyday and I have many of my coworkers from Walmart that also come here and they like it very much thank you to all the employees they truely make a difference please give them a raise they honestly deserve it!!! I want to thank Fernanda,Jenny,Patrick,Phillip,axel and Ricky you guys have made a difference in my lunch break I hope you guys get told the amazing job you guys do!!! read more

Used to be awesome. Now half the things we ask for are not included (no ranch for chicken, no butter, etc) Bigger problem is the food tastes terrible now. The Mac and cheese actually tasted rancid, the chicken fingers were soft and wet, and the quinoa in my salad was so undercooked I thought I broke a tooth. read more

First time trying Café Zupas I wasn't impressed. The drive-thru kiosk was somehow stuck on landscape so I had to drive back around to use the other kiosk. I asked to remove the edamame from my salad, and to add cucumber in its place and was charged .69 for the substitution. After ordering I pulled to the window, & was directed to pull into a spot. The wait time was okay. The red pepper lobster bisque was decent needed a bit of salt. The mushroom bisque was delicious. Both soups were just warm, not hot. The salad was pitiful. 6 cubes of chicken. 1 cube of goat cheese. Avocado was overly soft. Some of the lettuce was brown. It certainly didn't appear to be a large salad. I'd return for the soup if in the immediate area but wouldn't make a special trip or even find myself craving CZ read more

Café Zupas - A supposedly large Cobb salad with 1 cube of goat cheese and 6 or 7 small cubes of chicken - Salad Near Me - Wheeling, Illinois

Open soups displayed for your pleasure just as long as you like miscellaneous objects, hair, and the dust in the air falling into your delicious soups. If you like a good brisket sandwich... you're SOL. THe brisket is virtually not there. A thin few slices of brisket get microwaved on a Costco style ciabatta bread that they squish flat before cutting in half. Did I mention they microwave the brisket? Sad. read more

It's a good thing the salads are usually pretty good because the service and drive thru kiosk are the pits. The drive thru kiosk is set at such an angle it is difficult to access, even from a minivan. The electronic menu asks a bunch of questions and is confusing to go through. Don't bother asking for help. There is no button or way to actually get a human being to help you. Don't forget to add your name since they ask you for it multiple times even if you are the only person in drive thru. Staff is not welcoming. Three interactions with different staff and each made me feel like I was not supposed to use the drive thru since they were busy doing something else... gaming, having a party, solving world problems, but waiting on customers was beneath them. Will I be back... Maybe. Salads are pretty good. read more

I like the concept. I like the food. It's a bit pricey, but the quality justifies it, I think. It's a bright, cheery place with friendly folks dishing out soup, sandwiches, and salads. There are eight regular soup choices and a couple of seasonal specials. Today, I tried the Lobster Bisque. There are twelve regular sandwiches and a seasonal special. Today, I had the Lobster Grilled Cheese. The soup and sandwich were both above average. The restaurant is very clean, with a sleek, modern decor. It's great for kids. There's a reduced price combo special for them. I wouldn't make this a daily habit for lunch or dinner, because of the prices, but it definitely is worth checking out. read more

Café Zupas - Lobster Grilled Cheese, Lobster Bisque, Strawberry dipped in chocolate, a roll, and a drink. - Salad Near Me - Wheeling, Illinois

Which other fast food place gives you chocolate covered strawberries? This is one of the many reasons I love Cafe Zupas. My go to meal is the pick 2 with the chipotle chicken salad + Cuban pork sandwich with an extra side of the cilantro honey glaze dressing...it's legit!! Staffs are super friendly there and I always had a great time eating there Also, don't forget their drinks? Their honey infused orange water is just straight up addicting...I could literally drink the every day. Lines could get long during lunch hours but the wait is worth it! read more

Café Zupas - Cuban sandwich - Salad Near Me - Wheeling, Illinois

See all

Wow -- if I told you I was taking you to a restaurant where the food isn't very sugary or salty and the star of each entree is not the meat, you'd probably think I was taking you to eat something tasteless. Cafe Zupas is one of those restaurants that changes your perception of fresh and healthy with top quality ingredients sourced from quality suppliers - local when possible. The food is beautiful and the prices are surprisingly reasonable. Dishes are made from scratch, which is apparent in flavor and texture. The restaurant looks very modern and attractive and is kept meticulously clean. They also offer a unique assortment of raw honey drinks (try orange berry) and flavor shots (like Monin) that you can enjoy. Cuban grilled pork: The pork and the pickles match in perfect harmony. The pork shoulder is tender (and glad it's all in 1 large cut rather than shredded), although it could be a bit more juicy. Overall the sandwich is well constructed and not too salty with the dijon mustard tying everything together perfectly. Honey Cilantro Carnitas: The chili lime spread works really well in tandem with the pickled red onions and creamy avocado. Light and delicious. Pesto chicken: Quite flavorful, but I found the chicken to be lost in the flavor of the pesto and muenster cheese. Fortunately, there are sprouts, tomato, and sweet red peppers to make sure the sandwich doesn't taste too salty. Honey bacon club: The bacon really shines through, even with the turkey, ham, and cheese. The sweetness of the honey-mustard isn't too noticeable though with all the savory ingredients. Ultimate grilled cheese: If eating vegetarian was always this delicious, I would probably eat vegetarian more often. Bread was grilled perfectly crispy and had great texture contrast with the gooey cheese inside. The fresh tomato complemented the pesto sauce perfectly. With every bite, I could feel myself eating healthy -- but this was far from tasteless. Asian citrus chicken: A bit light on the amount of chicken, but the fruits and vegetables were very fresh and flavorful in the salad. I really hate salads made from canned or dried fruits so I was delighted when this salad screamed "fresh" with every bite. The best part of the salad for me was the flavor contrast between the mandarin oranges, ti-color peppers, and yuzu miso vinaigrette. Strawberry harvest chicken: The mix of apples, strawberries, and dried cranberries work really well here in synergy to pair with the chicken. Maui tropical chicken: Addictive pineapple vinaigrette really helps to enhance the flavors of the mango and peppers. The wonton strips and macadamia nuts provide a great crunchy contrast. Nuts about berries: The cinnamon almonds and addictive poppyseed dressing really steal the show in this salad. The plump blueberries, blackberries, strawberries, and raspberries provide a great variety in the salad, but I wish they were a little sweeter. Tomato basil with orzo pasta: Great vegetable flavors -- sweet with a very hearty flavor of celery. The soup itself is a bit thicker, almost a puree texture -- which matches perfectly with the fluffy roll. The parmesean was put on top of the soup to allow for a distinction of textures and flavors. The orzo was soft and matched perfectly with the rest of the soup. . New England clam chowder: Creamy -- but pretty light in flavor. The celery and potato flavors come out strong and overpower the clam. Roasted red pepper and lobster: Creamy with a strong pepper flavor -- good amount of lobster. Creme brulee - Mixed berry one is delicious. Fresh cream, fresh berries, fluffy custard. The egg flavor really shines in the custard here which is silky smooth and delights the mouth with each bite. When you mix the fresh cream together with it, it creates a heavenly, velvety... delicious concoction of rich, flavorful dairy. Definitely a must try item -- the synergy between the different elements is fantastic. Chocolate mousse cake - Delicious chocolate cake, the fresh cream really shines. Caramel rockslide brownie: Rich, Dense delicious chocolate is evident with every bite. Despite the generous amount of caramel that tops this brownie, it is actually easy to separate the flavors and textures (brownie is chewy, caramel is sticky, and walnuts are crisp). Well done and delicious. Chocolate covered strawberry - The strawberry could be a little more plump and sweet, but you quickly forget about this as you taste the delicious Pate a Glacer Cacao Barry chocolate. The high fat content instant gives you a premium feeling as the sweet chocolate melts in your mouth. Overall, on every dish there are very clear themes, flavors, colors, and textures that are presented. Cafe Zupas makes eating fresh and healthy exciting and affordable. Fortunately, this wonderful food is also matched with a beautiful, comfortable modern environment. If you mixed an Apple Store and Panera together, the result would pretty much be this restaurant. read more

See all

I was impressed with the greeting while in line, a greeter took the time to explain the menu so by the time I got to the counter, it was basically a no brainer for me. I ordered a combo meal - turkey bacon sandwich and a half bowl of clam chowda. There are several sandwiches, soups and salads to choose from and I just felt like having some avocado in my sandwich for lunch. I understand that the location is new and I really like the restaurant for being so bright, airy and clean. Plenty of parking and seating. My only constructive critique is that they check people out as quickly as possible because your soup is not as hot as it could be by the time you get to your table. This is a minor detail, so don't even think about this comment. I hope to come back soon because I also enjoy soup in January. read more

See all

Very frustrated. Tried to place an order at approximately 8:22 PM in advance of an 11 minute pickup. Made multiple attempts. Received text message saying order didn't go through. Pulled up to use drive thru. Screen not working. No one at window. Door locked at 8:38 PM. Called location only to find out "we closed a little early." What? Restaurant closes at 9. Your competition prepared an entire meal for me with a smile 5 minutes before they closed! read more

I love Cafe Zupas but not this location. I tried to place an online order and it didn't go through. Hubby called and inquired about our order since we had used a coupon code. The girl who answered the phone was quite rude and she was also just as rude in person. When hubby arrived to get the food he was told to wait for our order but when he was almost home he realized that our soups were completely missing from our order. One of the items we ordered was a mac n' cheese which had like 4 noodles in a cheese soup. Overall, this has been such a frustrating and disappointing experience. read more