" The food, coffee and smoothies , to die for " The sugar cookies . The mango smoothie. The sandwich's and the coffee. You can't get more lucky to have a caffe Nero in your vicinity. The place has the warmest feel . It's also yummy , and delightful. The service is very good at Nero . I go to caffe Nero at least 4x a month , lol. read more

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Horrible coffee... no food menu... I was told to pick from egg items in a display case that weren't refrigerated and weren't made to order. There was a sign that avocado toast was added to the menu and was told that it was made fresh there....it wasn't. It was a piece of bread with a guacamole spread that was put in a microwave... it came out mushy and too hot to eat. I took one bite and brought it to the person behind the counter for a refund. It was disgusting. Found a cute coffee shop on the next corner which was delicious. Brothers and Sisters. read more

I came here on a Friday afternoon in the summer to do some work and enjoy an iced tea. The interior is spacious and smartly decorated with a good variety of shared and more private spaces if you need a more isolated area. The music is generally at a pretty low volume - great for focusing. I had an unsweetened iced tea, and it was pleasant and refreshing. I intend to try the version with some lemonade in it next time, but the tea itself had good flavor and was steeped an appropriate amount. The staff was also helpful and quick, and my drink was made in under a minute. My one critique of the space is that while there are some shared spaces with outlets,. many of the more comfortable chairs aren't very near a power outlet. I would love to be able to do my work here on a regular basis, but if the right seat isn't available, my computer runs out of power and I simply have to leave. read more

Coffee is fine but not great. Feels like an Italian Starbucks. Everyone is sitting with laptops open, alone or with others with whom they are working or doing business. It feels like a work place for at home workers, and students completing assignments. Nothing special. read more

Great coffee, breakfast and atmosphere! The caramel latte was delicious. We also enjoyed our breakfast sandwiches and frittata. The space is large with a good amount of tables for working. I loved the overall feel and atmosphere - chill and relaxing - just how you want to enjoy your coffeee. read more

Grabbed a cold brew here while on a walk. It was more bitter than I'm used to but kept me very caffeinated! I've had better, but it seems like a decent option for the neighborhood. read more

Caffe Nero - Cold Brew (20oz) - Coffee & Tea Near Me - Brookline, Massachusetts

Soo if you haven't yet tried one of their frittata coppas, definitely try. I had their 4 cheese frittata coppa and it was amazing. So flavorful and so cheesy. I devoured it. Well as much as I could without having a stomach. I'd definitely get again !!! My husband enjoyed his bacon and egg sandwich. We had great coffee. It was our first dining In experience in a year. They did a good job keeping everything safe and clean. read more

This is a great coffeeshop for working-there's a large communal table, lots of smaller tables, plenty of outlets and free WiFi, however keep in mind they put a 3 hour limit on the WiFi per day once you connect your device. It is pretty quiet as it seems most customers were working/studying. The chai latte was very foamy and creamy, and a good level of sweetness. I like my chai lattes a little less spicy so it was perfect for my taste buds. The apple cider was good but nothing to write home about. They also had lots of sandwich options and pastries sitting at the display, though I have yet to try any. read more

Caffe Nero - Apple cider and chai latte - Coffee & Tea Near Me - Brookline, Massachusetts

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Great coffee and fast, efficient service despite being very busy. They have a nice selection of pastries and sandwiches too. I go there once a week but, somehow, the barista members our order! A warm, comfortable shop. read more

I walked by here one day at night and my friends and I noticed a small mouse on one of the tables. We then saw another one on a chair not far away. Food was being stored in the fridge over night, and seeing the mice made me think of every other gross thing that could be going on in there. Sounds like they need to get a health check. read more

Great egg dish, wouldn't kill the Cafe Nero brand to offer a condiment for the dishes they serve. #hotsauceforthepeople read more

Caffe Nero - Cafe Nero, you offer a tasty egg dish but your employees proudly proclaim "We do not offer condiments." #bringyourownhotsauce - Coffee & Tea Near Me - Brookline, Massachusetts

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Good coffee. Clean place. Service was good. Pastry was yummy. I sat out front and people watched.

I've lived in the neighborhood for the past few years, and this is my go-to coffee shop to do work in. Right in the heart of Washington Square and right off the Washington St. stop on the C Line. It's basically like all Caffe Neros: Decent coffee, okay, warmed-up food, the same interior look that all of them have. Staff here are always pleasant, and I always manage to find a seat even on weekends. The only drink I've tried and do not recommend is their matcha latte--it's very watered down! The main draw to come here is an air-conditioned or heated space, and for the coffee shop vibes--not necessarily the drinks or the food. Which is just fine with me! read more

My favourite place to meet and work. Great team, and manager, like the chilled environment, and even more delighted now the salads have arrived again! read more

One of my favorite Caffé Nero! Very friendly stuff, a lot of place for work with laptop. Sometime the temperature is too low, but I always have a hoody just in case. read more

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This coffee tastes different and tastes good, but sadly they don't have a lot of options to eat, by 12 pm almost everything is gone and you hardly have some fruits left to eat. read more

Caffe Nero - Coffee - Coffee & Tea Near Me - Brookline, Massachusetts

The owner (he was a big guy) is super nice. They offered to combine all the stamps from all the loyalty cards for my free drink when he asked if I had the stamp card and I replied I had 10 cards and 1 stamp on each. He actually took them. Had a chocolate croissant there and it was good. The yelp handler could have been more friendly but we're going to overlook that. read more

Do not go here if you are a POC. I pull over and enter the shop. Long line but such is life. 2 guys working here. Slow, but it's moving. Let me be clear, these guys are not rushing in any way, but that's fine. Standing in line about 10 minutes when I finally get to the head of the line. The older guy (owner/manager maybe) walks away and I continue to stand there. When he finally completes what I assume are online orders, he goes right to the lady behind me and asks if she has been helped yet and proceeds to take her order. I walked out. Not a single word was spoken to or by me. 15 minutes just to leave empty handed. read more

This particular Caffe Nero location has quickly turned into my go-to study spot. The ambiance is nice, the music is perfect, and the service is wonderful. I have felt my productivity reach its peak during the hours that I've worked here. I recommend their prosciutto de parma sandwich. I have gotten a number of their drinks including the mocha frappe latte, vanilla latte, earl grey, and chai latte, all of which are wonderful. I also love the speed of their wifi. I do find the price of everything to be slightly expensive (almost $10 for a sandwich). The only other thing is that the place is very cold. Even on a hot summer day, I can feel the chill down to my bone after spending hours sitting here. I would highly recommend bringing a sweater (even if it's 90 degrees outside) - you will thank yourself later. read more

My SBUX app card ate another $25 dollars yesterday. My barista gave me a free drink despite the app saying that my card only had 2.30 on it. The gracious and kind manager told me that I should call into SBUX to recover the lost money. I didn't have the time to call into SBUX before my AM coffee run this morning. What did I do? Did I wait for it to be 8 am PST in the EST time zone? Nope, I am a coffee addict. Patience is not our virtue. I went to Nero and ordered an almond milk latte. While frustration and monetary loss got me in the door, the tasty latte and friendly staff will make me return. The décor is nice; there's a wall of books. I do believe that most tables seem to have a power source. This is not true for the three other coffee shops in the square. read more

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I live in Washington Square and was ecstatic when this location opened up - the Starbucks down the street was getting crowded and literally no one would sit down in that Dunkin' Donuts next to it anyway. Sometimes it can get busy and finding a spot can be a bit of a struggle, but I always do enjoy the positive attitude of the staff and the overall ambiance of the place. I usually go either in the early morning or late afternoon before dinner on the weekends and usually find myself staying anywhere from 15 minutes to an hour reading a book while sipping on a cold brew. The noise level during those times, I find, is just right; it is neither as quiet as a library nor noticeably loud that it becomes distracting. Highly recommend this place for a good in-between place to relax. read more

Caffe Nero is in my rotation of weekend places for coffee near my apartment. It gets pretty busy here on the weekends so it's sometimes hard to snag a seat. Aside from that, delicious caramel latte and tasty pastries. Friendly baristas as well! read more

Caffe Nero - Coffee & Tea Near Me - Brookline, Massachusetts

Love this place. Warm and cozy. Excellent service. Don't know why people say that the coffees is expensive for their sizes. Basically FYI it's Italian size coffee which is not a American size. I think they do serve more on quality than every other coffee shop. read more

Caffe Nero - Coffee & Tea Near Me - Brookline, Massachusetts

Let's start with saying I am a coffee snob and I LOVE their coffee and pastries. Loved when this location opened because it's just a quick walk from my apartment. I love their frappe lattes, nice blended drink and very refreshing. Their cappuccinos are also fantastic! The staff there is sometimes hit or miss. There are a set few who recognize me as a familiar face, however, others can be very rude/not friendly. read more

Caffe Nero - Coffee & Tea Near Me - Brookline, Massachusetts

Another café in Washington Sq? Just what it needed (like a hole in the head!). Baristas fit the trendy mould well enough but are barely competent. Expect them to get your order wrong and then overcharge you. Starbucks gets this right (even Dunkin' Donuts is better in this regard, though the tattoos are less artsy there). Also, the food isn't that good: too much sugar in almost everything. Go anywhere else. Really - there are heaps of better options. read more

Caffe Nero, the popular international Italian coffee chain, is the newest addition to Washington Square's already saturated coffee landscape--it will compete with Starbucks, Dunkin' Donuts, and Cafe Fixe, all of which are within a few steps of Nero's storefront. Nonetheless, Caffe Nero may become my go to coffee joint in the area. This location, like other cafe Nero locations around the city, is extremely cozy, and features floating bookshelves, spacious arm chairs, and plenty of tables and outlets. Coffee is reasonably priced, and the menu features a wide selection of traditional espresso drinks. I'll be back again soon! read more

That's it - I can no longer justify giving this place any more chances. They get two stars for the funky appearance. But what good is that when all you're going to do is stand in line all day? You're time there will be up before you're ever served. Their business model is such nonsense - the owner wants to replicate Italian coffeehouses... meaning the ones where people stand and drink their beverage at the counter? Where they pay when they've finished, instead of standing there with no beverage in hand waiting to pay when you could be sitting down? Where the menu is super short so there's no waiting for food? Where you work with one person from start to finish because there's only one person working there? And most of all, where the coffee is actually good once it gets to you? Well Cafe Nero is none of those things! This is a place where you stand in line eternally so that a very slow, easily confused staff member can give you the wrong food twice and charge you the wrong thing three times. Where there are apparently no standards of competence and service whatsoever. And where the coffee is pretty awful to boot. Done, I tell you! Done! read more

I love this Caffe Nero location. My friend and I come to the area every Sunday to study for law school, but usually end up down the street at Starbucks. Had I realized this CN was so charming, we would have been frequenting here! The staff is SO nice. They were talkative, provided great recommendations to get me through my long day of work and studying ahead, and checked in on us to make sure we had everything we needed as we held back tears while reading our textbooks. The caramel latte I had was delicious and the Mediterranean salad plate was fresh and yummy. The entire place was clean, warm, and had great music - providing a perfect studying environment for a couple of stressed out twenty somethings. read more

I decided to check out this new coffee shop tonight to get some work done. But one of my issues with the place is that they were BLASTING music. I love all kinds of music but when I was trying to concentrate, it was difficult. It seemed odd for a coffee shop. Also, the salads, at least the chicken caesar salad I got, was a waste of money. I wish I had known it was a boxed salad with packaged dressing before paying an overpriced $8 for it. Some of the lettuce leaves were brown! Baristas were super friendly, so that's a plus. Lots of seating and cool decor. I liked my frappe drink, that was fairly priced and tasty. Good location. read more

The coldest hot chocolate you can ever get! It was a cold night and all I wanted was a hot chocolate. What I got instead? A almost cold - let's say warm hot chocolate. Unfortunately I was on my way out and didn't have time to come back and complain. I like Nero but was very disappointed at this location and all the laptop campers out there. read more

Stood for about 5 min with a bag of chips ready to order a sandwich in front of two employees who were 'busy' wiping off the coffee machines. I came for lunch and have 30 minutes. I left after being ignored. I won't be back. #Next read more

Very large space with lots of seating! Great coffee and tea. Quiet place to meet up with people and/or study. read more

Caffe Nero - Green sencha tea - Coffee & Tea Near Me - Brookline, Massachusetts

Hard to enjoy your croissant when there are mice running across your feet. It's bad enough that this place is always completely packed with people camped out on computers. Now when you do get a seat, it comes with a rodent. I brought this to the managers attention, who brushed it off and blamed it on the restaurant next door, who "wasn't dealing with the problem". I love Ratatouille as much as anyone else, but will be going elsewhere in the future. read more

Love the location and the availability of seating. Food is overpriced but I can deal. Major complaint is that it is always FREEZING in there. Even in the summer, you'll be cold and shivering if you don't have a jacket and long pants. Requests to turn down the A/C get ignored by the staff who say they will and then don't do anything or a response that it's because of the cold air blowing in from outside (even if it's 80 degrees outside). read more

It's already been said - great European coffee, friendly baristas, very high quality baked goods. Try the chicken caprese with pesto sandwich! read more

Relaxed atmosphere with a big, open space ... Coffee so much better than Starbucks and no comparison in the pastry/sandwich department. More reasonable prices on everything than many other coffee houses in the area, including High Rise or Pavement locations. read more

Caffe Nero is a great spot to grab a drink and do some work! Sometimes I wish there was more workable spots (tables can be small next to couches). However, their tea and coffee is top notch and never disappoints! read more

A pretty chilled out cafe. The first cafe I visited in Boston. I liked the music they played along with the fragrance of coffee filling the entire cafe. I didn't want to try anything new so, I took a Latte and it was good. The crowd was very good on a regular cold Saturday morning at around 9:30. A lot of people were reading/studying/working on something on their own. Not a lot of empty tables but as everyone shared tables, so finding a space wouldn't be an issue. Free WiFi was pretty good. I enjoyed it and would go again if I happen to be there again. read more

I love the staff at this café Nero's! Super friendly and great atmosphere. Their coffee is delicious, especially their cappuccinos. I also love their desserts.. especially their cheesecake! read more

I really wanted to like this place, but I'm sorry to say that I left disappointed. Atmosphere is good, but there are way too many laptop users camped out. I want to be able to order a drink and sit down to enjoy it, but can't do that when 90% of the seats are filled with a laptop user and their empty cup. I understand that different cafés target different clientele so maybe I'm just not the guy they're looking for which is of course totally fine. I ordered a double espresso and a chai latte. The espresso was pretty good, but the chai was room temperature and really foamy. All that said I wish this location success, but look forward to my usual place opening back up when the owners return from their summer vacation. Atmosphere 5/5 Seating 1/5 Espresso 3.5/5 Chai 1/5 read more